What are available facilities at Kristal Hotel Jakarta?

There are top facilites at Kristal Hotel Jakarta such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Kristal Hotel Jakarta?

The standard check-in time at Kristal Hotel Jakarta is starting from From 15:00 while the latest check-out time is at Before 12:00

Does Kristal Hotel Jakarta provide breakfast?

Yes, Kristal Hotel Jakarta provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Kristal Hotel Jakarta?

Kristal Hotel Jakarta is a 4.0-star hotel.

How many floors does Kristal Hotel Jakarta have?

Kristal Hotel Jakarta has 9 floors.

How many rooms are available at Kristal Hotel Jakarta?

Kristal Hotel Jakarta has 310 rooms in total.

Does Kristal Hotel Jakarta provide parking?

Yes, Kristal Hotel Jakarta provides parking. Please confirm details directly with the hotel.

Does Kristal Hotel Jakarta have a swimming pool?

Yes, a swimming pool is available at Kristal Hotel Jakarta.

What do past guests say about Kristal Hotel Jakarta?

Kristal Hotel Jakarta is well-known for its Room Comfort, Location, Cleanliness, as reviewed by verified Traveloka guests.

Kristal Hotel Jakarta

Name: Kristal Hotel Jakarta
Address: Jalan Tarogong Raya, Cilandak Barat, Cilandak, Cilandak Barat, Jakarta, Indonesia, 12430, Jalan Tarogong Raya, Cilandak Barat, Jakarta, 12430, Indonesia
Rating: 8.7

Hotels

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8.7

/10

Very Good

4,214 reviews

What Guests Say About Their Stay

S***a

10.0

/ 10

It's very comfortable for bringing family and children. We stayed in the three-bedroom unit, and the living room was very spacious. There's a bathtub, so the kids had plenty of space to play in the room. I'll definitely stay here again if I'm in Jakarta with a large family.

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I***a

8.5

/ 10

Our stay at Hotel Kristal was very pleasant. Check-in was quick and the staff were friendly and helpful. The room was spacious, clean, and comfortable for a good night's rest. The bed was soft, the air conditioning was cool, and the in-room amenities worked well. The location is also strategic, with plenty of dining options nearby. The breakfast was varied and delicious. Overall, I had a very satisfying stay, and I would definitely stay here again if I had the chance.

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I***a

8.5

/ 10

Our stay at Hotel Kristal was very pleasant. Check-in was quick and the staff were friendly and helpful. The room was spacious, clean, and comfortable for a good night's rest. The bed was soft, the air conditioning was cool, and the in-room amenities worked well. The location is also strategic, with plenty of dining options nearby. The breakfast was varied and delicious. Overall, I had a very satisfying stay, and I would definitely stay here again if I had the chance.

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I***a

8.5

/ 10

Our stay at Hotel Kristal was very pleasant. Check-in was quick and the staff were friendly and helpful. The room was spacious, clean, and comfortable for a good night's rest. The bed was soft, the air conditioning was cool, and the in-room amenities worked well. The location is also strategic, with plenty of dining options nearby. The breakfast was varied and delicious. Overall, I had a very satisfying stay, and I would definitely stay here again if I had the chance.

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r***a

9.4

/ 10

My favorite place. Had so much fun, things to do such as tennis, swimming, and a great gym area.

In the Area

See Map

Jalan Tarogong Raya, Cilandak Barat, Cilandak, Cilandak Barat, Jakarta, Indonesia, 12430

Main Facilities

AC

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

note: hotel was previously named Hotel Kristal Kristal Hotel Jakarta is a hotel is located at West Cilandak. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.

CleanAccommodation

CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more

Frequent Disinfection

Staff Trained in Health Protocol

Temperature Check

What's around Kristal Hotel Jakarta

Jalan Tarogong Raya, Cilandak Barat, Cilandak, Cilandak Barat, Jakarta, Indonesia, 12430

Discover More Places

Discover More About Kristal Hotel Jakarta

note: hotel was previously named Hotel Kristal

Location

Kristal Hotel Jakarta is a hotel is located at West Cilandak.

About Kristal Hotel Jakarta

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Kristal Hotel Jakarta.

Kristal Hotel Jakarta is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

From business event to corporate gathering, Kristal Hotel Jakarta provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Kristal Hotel Jakarta, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Kristal Hotel Jakarta is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Kristal Hotel Jakarta exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Kristal Hotel Jakarta is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Kristal Hotel Jakarta.

All facilities in Kristal Hotel Jakarta

Bar, Cafe and Lounge

Swimming Pool

Entertainment Facility

Fitness Center

Functional Hall

Public Facilities

Parking
Coffee/tea in lobby
Coffee shop
Elevator
24-hour room service
Restaurant
Breakfast restaurant
Dinner restaurant
Lunch restaurant
Room service
Safety deposit box
WiFi in public area

Hotel Services

Bellhop
Concierge
Doorman
Front desk
24-hour Receptionist
24-hour security
Laundry service
Luggage storage
Medical service
Newspaper in lobby
Porter
Wedding service

General

AC
Ballroom
Banquet
Family room
Fireplace in lobby
Heater
Non-smoking room
Swimming pool
Smoking area
Smoke-free
Terrace

In-room Facilities

Cable TV
Desk
Hairdryer
In-room safe
Microwave
Minibar
Refrigerator
Shower
TV

Food and Drinks

A la carte dinner
A la carte lunch
Restaurant with AC
Bar
Breakfast
Buffet breakfast
Cafe
Poolside bar

Things to Do

Children play area
Fitness center
Garden
Outdoor facilities
Outdoor pool
Sauna
Spa

Nearby Facilities

ATM/Banking
Beauty salon
Gift shop
Hair salon
Laundry
Supermarket

Business Facilities

Business center
Meeting facilities
Photocopier
Projector

Sports and Recreations

Billiard
Diving
Fitness center
Tennis

Connectivity

LAN Internet
Free WiFi

Kids and Pets

Babysitting with surcharge

Transportation

Secure parking

Accommodation Policy & General Information in Kristal Hotel Jakarta

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.

General Check-in Instructions

You may be required to present valid government-issued identification at check-in and a credit card or cash to cover deposits and incidentals. Special requests may depend on the hotel's availability at check-in and may cost an extra fee. Special request availability is not guaranteed. The hotel may charge you an additional fee for each extra person after the reserved room's maximum capacity.

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General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 15:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Kristal Hotel Jakarta	310
Number of floors in Kristal Hotel Jakarta	9
Another facilities in Kristal Hotel Jakarta	Coffee/tea in lobby, Coffee shop, 24-hour room service, Breakfast restaurant, Dinner restaurant

More Reviews from Other Guests in Kristal Hotel Jakarta

Overall Ratings & Reviews Kristal Hotel Jakarta

Traveloka (3,948)

Other sources (266)

8.8

Very Good

From 3,948 reviews

Provided by travelers on

Cleanliness

8.9

Room Comfort

9.0

Meal

8.7

Location

9.0

Service and Facilites

8.8

People often mention about Kristal Hotel Jakarta

All

Room Space (174)

Family Friendly (160)

Staff Friendliness (151)

Bedroom (151)

Bathroom (139)

Hotel Area (137)

Accessibility (134)

Ambiance (134)

Surroundings (126)

Distance to City Center (125)

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Traveler Reviews Kristal Hotel Jakarta

Number of reviews per page

20

40

Customer reviews

izendra h.

Business

10.0

/10

Reviewed 5 day(s) ago

Good for my travel, I recommend.

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F***l

Staycation

10.0

/10

Reviewed 1 week(s) ago

The hotel staff is friendly, the atmosphere is comfortable and kid-friendly, and the food is delicious. Coincidentally, there was an August 17th competition going on during our stay, which made the kids even happier. I'll definitely stay here again next time.

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M***d

8.2

/10

Reviewed 3 week(s) ago

The place is nice and spacious. However, I did notice a leak in the AC, but it was quickly fixed.

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S***i

Business

8.5

/10

Reviewed 3 week(s) ago

Very friendly service, calm and comfortable atmosphere.

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G***i

Transit

10.0

/10

Reviewed 5 week(s) ago

Great, friendly service from the hotel staff, all the food is delicious.

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Accommodation's Reply

08 Aug 2026

"Thank you for taking the time to write a review about your stay at Crystal Hotel Jakarta. We are delighted to hear that you were impressed with the friendly service from our staff and the food we served. Such positive reviews encourage our entire team to strive for the best service and create memorable stays for all our guests. We hope to welcome you back to Crystal Hotel Jakarta on your next visit. Sincerely, Anton Katim, Assistant Managing Director"

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S***a

10.0

/10

Reviewed 5 week(s) ago

It's very comfortable for bringing family and children. We stayed in the three-bedroom unit, and the living room was very spacious. There's a bathtub, so the kids had plenty of space to play in the room. I'll definitely stay here again if I'm in Jakarta with a large family.

See original

2 people find it helpful

Accommodation's Reply

08 Aug 2026

“Thank you for taking the time to share your experience staying at Crystal Hotel Jakarta. We are delighted to hear that you and your family felt comfortable during your stay with us. We are glad to hear that the three-bedroom suite with a spacious living area provided comfort for every member of your family, and that the bathtub provided enjoyable moments for the children. Thank you for your trust. We are honored to know that Crystal Hotel Jakarta will be your choice when visiting Jakarta with your family in the future. We hope to welcome you and your family again with our best service. Sincerely, Anton Katim, Assistant Managing Director”

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B***i

10.0

/10

Reviewed 5 week(s) ago

Having a great experience staying here.

Find this review helpful?

Accommodation's Reply

22 Jul 2026

"Thank you for your kind review and for choosing Hotel Kristal Jakarta. We are delighted to know that you had a great experience during your stay with us. Your positive feedback is truly appreciated and serves as a wonderful motivation for our team to continue delivering exceptional service and memorable experiences for every guest. We look forward to welcoming you back to Hotel Kristal Jakarta in the near future. Warm regards, Anton Katim Executive Assistant Manager

B***i

10.0

/10

Reviewed 5 week(s) ago

Having a great experience staying here.

1 people find it helpful

Accommodation's Reply

22 Jul 2026

"Thank you for your kind review and for choosing Hotel Kristal Jakarta. We are delighted to know that you had a great experience during your stay with us. Your positive feedback is truly appreciated and serves as a wonderful motivation for our team to continue delivering exceptional service and memorable experiences for every guest. We look forward to welcoming you back to Hotel Kristal Jakarta in the near future. Warm regards, Anton Katim Executive Assistant Manager

B***i

10.0

/10

Reviewed 5 week(s) ago

Always have a great experience staying here.

1 people find it helpful

Accommodation's Reply

22 Jul 2026

"Thank you for your kind review and for choosing Hotel Kristal Jakarta. We are delighted to know that you had a great experience during your stay with us. Your positive feedback is truly appreciated and serves as a wonderful motivation for our team to continue delivering exceptional service and memorable experiences for every guest. We look forward to welcoming you back to Hotel Kristal Jakarta in the near future. Warm regards, Anton Katim Executive Assistant Manager

I***a

8.5

/10

Reviewed 6 week(s) ago

Our stay at Hotel Kristal was very pleasant. Check-in was quick and the staff were friendly and helpful. The room was spacious, clean, and comfortable for a good night's rest. The bed was soft, the air conditioning was cool, and the in-room amenities worked well. The location is also strategic, with plenty of dining options nearby. The breakfast was varied and delicious. Overall, I had a very satisfying stay, and I would definitely stay here again if I had the chance.

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Accommodation's Reply

22 Jul 2026

“Thank you for taking the time to share your experience staying at Crystal Hotel Jakarta. We are delighted that you enjoyed your stay with us, from the quick check-in process, the friendly and helpful staff, to the comfort of the spacious, clean, and well-equipped rooms. We are also pleased that you appreciated the hotel's excellent location and the variety and deliciousness of our breakfast. Your appreciation and trust motivate our entire team to strive to provide the best service and create memorable stays for all our guests. We hope to welcome you back to Crystal Hotel Jakarta on your next visit. Sincerely, Anton Katim, Assistant Manager.”

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I***a

8.5

/10

Reviewed 6 week(s) ago

Our stay at Hotel Kristal was very pleasant. Check-in was quick and the staff were friendly and helpful. The room was spacious, clean, and comfortable for a good night's rest. The bed was soft, the air conditioning was cool, and the in-room amenities worked well. The location is also strategic, with plenty of dining options nearby. The breakfast was varied and delicious. Overall, I had a very satisfying stay, and I would definitely stay here again if I had the chance.

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Accommodation's Reply

22 Jul 2026

“Thank you for taking the time to share your experience staying at Crystal Hotel Jakarta. We are delighted that you enjoyed your stay with us, from the quick check-in process, the friendly and helpful staff, to the comfort of the spacious, clean, and well-equipped rooms. We are also pleased that you appreciated the hotel's excellent location and the variety and deliciousness of our breakfast. Your appreciation and trust motivate our entire team to strive to provide the best service and create memorable stays for all our guests. We hope to welcome you back to Crystal Hotel Jakarta on your next visit. Sincerely, Anton Katim, Assistant Manager.”

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I***a

8.5

/10

Reviewed 6 week(s) ago

Our stay at Hotel Kristal was very pleasant. Check-in was quick and the staff were friendly and helpful. The room was spacious, clean, and comfortable for a good night's rest. The bed was soft, the air conditioning was cool, and the in-room amenities worked well. The location is also strategic, with plenty of dining options nearby. The breakfast was varied and delicious. Overall, I had a very satisfying stay, and I would definitely stay here again if I had the chance.

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Accommodation's Reply

22 Jul 2026

“Thank you for taking the time to share your experience staying at Crystal Hotel Jakarta. We are delighted that you enjoyed your stay with us, from the quick check-in process, the friendly and helpful staff, to the comfort of the spacious, clean, and well-equipped rooms. We are also pleased that you appreciated the hotel's excellent location and the variety and deliciousness of our breakfast. Your appreciation and trust motivate our entire team to strive to provide the best service and create memorable stays for all our guests. We hope to welcome you back to Crystal Hotel Jakarta on your next visit. Sincerely, Anton Katim, Assistant Manager.”

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r***a

Leisure

9.4

/10

Reviewed 6 week(s) ago

My favorite place. Had so much fun, things to do such as tennis, swimming, and a great gym area.

Find this review helpful?

Accommodation's Reply

22 Jul 2026

"Thank you for your wonderful review and for choosing Hotel Kristal Jakarta. We are truly delighted to know that Hotel Kristal Jakarta is your favorite place and that you had such a fun and enjoyable stay. It is wonderful to hear that you enjoyed our sports and recreational facilities, including the tennis court, swimming pool, and fitness center. Your kind words are greatly appreciated and inspire our team to continue providing memorable experiences for all our guests. We look forward to welcoming you back to Hotel Kristal Jakarta for another enjoyable stay. Warm regards, Anton Katim Executive Assistant Manager

N***a

9.7

/10

Reviewed 6 week(s) ago

Will come here again, it's as delicious as it is kidzfriendly ❤️❤️❤️

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HL

Harti L.

Leisure

10.0

/10

Reviewed 7 week(s) ago

The place is very comfortable, there is a kitchen, friendly service, and the breakfast menu is all delicious.

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+4

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Accommodation's Reply

11 Jul 2026

“Thank you, Mr./Ms. Harti L., for taking the time to write a review about your stay at Crystal Hotel Jakarta. We are delighted that you enjoyed your stay and appreciated the in-room kitchen facilities, friendly service, and our breakfast menu. Your compliments are an encouragement to our entire team to continue striving to provide the best service and experience for all our guests. We hope to welcome you back to Crystal Hotel Jakarta again in the future. Sincerely, Anton Katim, Assistant Managing Director”

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D***a

Business

10.0

/10

Reviewed 7 week(s) ago

I never expected to find such a comfortable hotel. Affordable, spacious, and clean rooms. Easy access, and delicious food. It might be a good choice for another stay in the South Jakarta area.

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1 people find it helpful

Accommodation's Reply

11 Jul 2026

"Thank you for taking the time to share your experience staying at Crystal Hotel Jakarta. We are delighted to hear that you were comfortable during your stay and enjoyed your spacious and clean rooms, the delicious food, and the convenient location. It is a joy for our entire team that you felt your stay with us was excellent value for money. Thank you for your trust and recommendation. We hope to welcome you back to Crystal Hotel Jakarta in the future. Sincerely, Anton Katim, Assistant Managing Director"

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R***y

10.0

/10

Reviewed 7 week(s) ago

Good... Overall the service is cool.

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1 people find it helpful

Accommodation's Reply

22 Jul 2026

"Thank you for taking the time to write a review about your stay at Crystal Hotel Jakarta. We are delighted to hear that you were satisfied with our service. The phrase 'excellent overall service' means a lot to our entire team and motivates us to continue providing the best possible service to all our guests. We hope to welcome you back to Crystal Hotel Jakarta in the future. Sincerely, Anton Katim, Assistant Manager."

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NM

Nenza M.

Staycation

10.0

/10

Reviewed 7 week(s) ago

The staff is top-notch in their service, friendly and attentive. Complete facilities, clean and comfortable rooms for family or friends gatherings 🫰

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Accommodation's Reply

22 Jul 2026

"Thank you for taking the time to write such a wonderful review about your stay at Crystal Hotel Jakarta. We are delighted to hear that you were satisfied with the service from our friendly, responsive, and professional team. We are also pleased to hear that you enjoyed the comprehensive facilities and the clean and comfortable rooms perfect for relaxing with family and friends. Your compliments motivate our entire team to strive for the best service and create memorable stays for all our guests. We hope to welcome you back to Crystal Hotel Jakarta next time. Sincerely, Anton Katim, Assistant Manager"

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S***i

10.0

/10

Reviewed 7 week(s) ago

Best hotel for a staycation with family

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1 people find it helpful

Accommodation's Reply

08 Jul 2026

"Thank you for your wonderful review and for choosing Hotel Kristal Jakarta. We are truly honored to know that you consider Hotel Kristal Jakarta the best hotel for a family staycation. Providing a comfortable, enjoyable, and family-friendly environment is always our priority, and your kind words mean a great deal to our entire team. We sincerely appreciate your support and look forward to welcoming you and your family back to Hotel Kristal Jakarta for another memorable stay. Warm regards, Anton Katim Executive Assistant Manager"

DF

Dinda F.

Leisure

10.0

/10

Reviewed 8 week(s) ago

A highly recommended hotel for families, kid-friendly. The food is delicious. The hotel is clean. Top notch!

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Accommodation's Reply

11 Jul 2026

“Thank you, Ms. Dinda, for taking the time to write such a wonderful review about your stay at Crystal Hotel Jakarta. We are delighted to hear that you recommend Crystal Hotel Jakarta as a family-friendly option and that you appreciated the child-friendly atmosphere, the cleanliness of the hotel, and the food we served. Your compliments motivate our entire team to strive to provide the best service and experience for all our guests. We hope to welcome you and your family back to Crystal Hotel Jakarta again in the future. Sincerely, Anton Katim, Assistant Managing Director”

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Number of reviews per page

20

40

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.