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Kristal Hotel Jakarta

Hotels
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8.7
Very Good
4,302 reviews

What Guests Say About Their Stay

Feybe A.

8.5
/ 10
Absolutely loved my stay here! The hotel was beautiful, clean, and comfortable, with a warm and welcoming atmosphere. The room was spotless, the bed was incredibly comfortable, and the service was excellent. The staff were friendly, attentive, and made me feel truly welcomed.

S***a

10.0
/ 10
It's very comfortable for bringing family and children. We stayed in the three-bedroom unit, and the living room was very spacious. There's a bathtub, so the kids had plenty of space to play in the room. I'll definitely stay here again if I'm in Jakarta with a large family.
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I***a

8.5
/ 10
Our stay at Hotel Kristal was very pleasant. Check-in was quick and the staff were friendly and helpful. The room was spacious, clean, and comfortable for a good night's rest. The bed was soft, the air conditioning was cool, and the in-room amenities worked well. The location is also strategic, with plenty of dining options nearby. The breakfast was varied and delicious. Overall, I had a very satisfying stay, and I would definitely stay here again if I had the chance.
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I***a

8.5
/ 10
Our stay at Hotel Kristal was very pleasant. Check-in was quick and the staff were friendly and helpful. The room was spacious, clean, and comfortable for a good night's rest. The bed was soft, the air conditioning was cool, and the in-room amenities worked well. The location is also strategic, with plenty of dining options nearby. The breakfast was varied and delicious. Overall, I had a very satisfying stay, and I would definitely stay here again if I had the chance.
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I***a

8.5
/ 10
Our stay at Hotel Kristal was very pleasant. Check-in was quick and the staff were friendly and helpful. The room was spacious, clean, and comfortable for a good night's rest. The bed was soft, the air conditioning was cool, and the in-room amenities worked well. The location is also strategic, with plenty of dining options nearby. The breakfast was varied and delicious. Overall, I had a very satisfying stay, and I would definitely stay here again if I had the chance.
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In the Area
See Map
Jalan Tarogong Raya, Cilandak Barat, Cilandak, Cilandak Barat, Jakarta, Indonesia, 12430

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Hotel Kristal Kristal Hotel Jakarta is a hotel is located at West Cilandak. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Kristal Hotel Jakarta

Jalan Tarogong Raya, Cilandak Barat, Cilandak, Cilandak Barat, Jakarta, Indonesia, 12430
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Lobby Kristal Hotel Jakarta
Exterior 2 Kristal Hotel Jakarta

Discover More About Kristal Hotel Jakarta

note: hotel was previously named Hotel Kristal

Location
Kristal Hotel Jakarta is a hotel is located at West Cilandak.

About Kristal Hotel Jakarta

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Kristal Hotel Jakarta.

Kristal Hotel Jakarta is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

From business event to corporate gathering, Kristal Hotel Jakarta provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Kristal Hotel Jakarta, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Kristal Hotel Jakarta is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Kristal Hotel Jakarta exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Kristal Hotel Jakarta is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Kristal Hotel Jakarta.

All facilities in Kristal Hotel Jakarta

Bar, Cafe and Lounge Kristal Hotel Jakarta
Bar, Cafe and Lounge
Swimming Pool Kristal Hotel Jakarta
Swimming Pool
Entertainment Facility Kristal Hotel Jakarta
Entertainment Facility
Fitness Center Kristal Hotel Jakarta
Fitness Center
Functional Hall Kristal Hotel Jakarta
Functional Hall

Kids and Pets

  • Babysitting with surcharge

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Bar
  • Breakfast
  • Buffet breakfast
  • Cafe
  • Poolside bar

Things to Do

  • Children play area
  • Fitness center
  • Garden
  • Outdoor facilities
  • Outdoor pool
  • Sauna
  • Spa

Transportation

  • Secure parking

Connectivity

  • LAN Internet
  • Free WiFi

General

  • AC
  • Ballroom
  • Banquet
  • Family room
  • Fireplace in lobby
  • Heater
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Smoke-free
  • Terrace

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Business Facilities

  • Business center
  • Meeting facilities
  • Photocopier
  • Projector

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Microwave
  • Minibar
  • Refrigerator
  • Shower
  • TV

Hotel Services

  • Bellhop
  • Concierge
  • Doorman
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Medical service
  • Newspaper in lobby
  • Porter
  • Wedding service

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Hair salon
  • Laundry
  • Supermarket

Sports and Recreations

  • Billiard
  • Diving
  • Fitness center
  • Tennis

Accommodation Policy & General Information in Kristal Hotel Jakarta

Required Documents

Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.

General Check-in Instructions

You may be required to present valid government-issued identification at check-in and a credit card or cash to cover deposits and incidentals. Special requests may depend on the hotel's availability at check-in and may cost an extra fee. Special request availability is not guaranteed. The hotel may charge you an additional fee for each extra person after the reserved room's maximum capacity.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Kristal Hotel Jakarta
310
Number of floors in Kristal Hotel Jakarta
9
Another facilities in Kristal Hotel Jakarta
Babysitting with surcharge, A la carte dinner, A la carte lunch, Restaurant with AC, Bar

Frequently asked question in Kristal Hotel Jakarta

What are available facilities at Kristal Hotel Jakarta?
There are top facilites at Kristal Hotel Jakarta such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Kristal Hotel Jakarta?
The standard check-in time at Kristal Hotel Jakarta is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Kristal Hotel Jakarta provide breakfast?
Yes, Kristal Hotel Jakarta provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Kristal Hotel Jakarta?
Kristal Hotel Jakarta is a 4.0-star hotel.
How many floors does Kristal Hotel Jakarta have?
Kristal Hotel Jakarta has 9 floors.
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More Reviews from Other Guests in Kristal Hotel Jakarta

Overall Ratings & Reviews Kristal Hotel Jakarta

Traveloka (4,035)
Other sources (267)
8.8
Very Good
From 4,035 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

9.0

Meal

8.7

Location

9.0

Service and Facilites

8.8

People often mention about Kristal Hotel Jakarta
All
Room Space (184)
Family Friendly (165)
Staff Friendliness (157)
Bedroom (157)
Bathroom (147)
Hotel Area (144)
Ambiance (139)
Accessibility (136)
Surroundings (129)
Distance to City Center (128)
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Traveler Reviews Kristal Hotel Jakarta

Number of reviews per page
20
40
Customer reviews
S***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
It was really fun and comfortable to stay here
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1 people find it helpful
Accommodation's Reply
17 Oct 2026
"Thank you for choosing Crystal Hotel Jakarta. We are delighted that you had a pleasant and comfortable stay. We hope you enjoyed your stay and look forward to welcoming you back on your next vacation. Sincerely, Anton Katim, Assistant Managing Director"
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S***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
It's really fun and comfortable to stay here, but you have to get a lot of compliments if you get the deluxe suite.
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Accommodation's Reply
17 Oct 2026
"Thank you for choosing Crystal Hotel Jakarta. We are delighted that you enjoyed your comfortable stay with us. We hope your visit was a wonderful memory, and we look forward to welcoming you back on your next vacation. Sincerely, Anton Katim, Assistant Manager."
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C***m
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
For that price, the room is spacious and has a really good vibe for healing in the middle of the capital.
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Accommodation's Reply
08 Oct 2026
"We are delighted that you enjoyed the ambiance and spaciousness of our rooms. We are committed to providing a comfortable and tranquil retreat for you to relax from the hustle and bustle of the city. Thank you for choosing Crystal Hotel Jakarta, and we look forward to welcoming you again for your next stay. Sincerely, Anton Katim, Assistant Executive Manager"
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Farida H.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The staff is friendly, the place is clean.
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Accommodation's Reply
10 Oct 2026
"Thank you for your positive review, Farida. We are delighted to hear that you were impressed with the cleanliness of the hotel and the friendliness of our team. We hope you enjoyed your stay at Crystal Hotel Jakarta and we look forward to welcoming you back again in the future. Sincerely, Anton Katim, Assistant Manager."
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H***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Worth for family, nice and delicious food.
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Accommodation's Reply
10 Oct 2026
"Thank you for sharing your experience. We're glad you chose Kristal Hotel Jakarta for your family and enjoyed our delicious food. We truly appreciate your kind words and look forward to welcoming you and your family back for another enjoyable stay. Warm regards, Anton Katim Executive Assistant Manager
K***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
good relax.
3 people find it helpful
Accommodation's Reply
10 Oct 2026
"We're glad to hear you had a relaxing stay with us. Thank you for choosing Kristal Hotel Jakarta, and we hope to welcome you back for another peaceful and comfortable getaway soon. Warm regards, Anton Katim Executive Assistant Manager
Miranti D. S.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
It was a pleasure to stay here. Luxurious, spacious, and comfortable hotel.
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2 people find it helpful
Accommodation's Reply
08 Oct 2026
“I am delighted to hear that you, Ms. Miranti, enjoyed your stay at Crystal Hotel Jakarta. Thank you for your appreciation of our spacious, comfortable, and luxurious hotel. We hope your next visit will be as memorable as this one. We look forward to seeing you again soon. Sincerely, Anton Katim, Assistant Managing Director.”
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Miranti D. S.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The hotel is very luxurious, the rooms are spacious and comfortable.
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Accommodation's Reply
08 Oct 2026
"Thank you for your positive review, Miranti. We are delighted to hear that you enjoyed the hotel's luxurious ambiance and the spacious and comfortable rooms. We hope these amenities made your stay even more memorable. We look forward to welcoming you back to Crystal Hotel Jakarta again. Sincerely, Anton Katim, Assistant Managing Director"
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Fitri R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
I admire the spacious room and the service. I wanted to ask for prayer equipment at night, but the staff was friendly.
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1 people find it helpful
Accommodation's Reply
10 Oct 2026
Dear Mr. Fitri, Thank you for your compliments. We are delighted to hear that you enjoyed the spacious room and the warm and attentive service. We were also honored to provide you with prayer facilities. We hope you had a pleasant stay at Crystal Jakarta and we look forward to welcoming you back again. Sincerely, Anton Katim, Assistant Manager
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Feybe A.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
Absolutely loved my stay here! The hotel was beautiful, clean, and comfortable, with a warm and welcoming atmosphere. The room was spotless, the bed was incredibly comfortable, and the service was excellent. The staff were friendly, attentive, and made me feel truly welcomed.
1 people find it helpful
Accommodation's Reply
08 Oct 2026
"What a pleasure it is to hear that you absolutely loved your stay with us, Mr./Ms. Febye. We're delighted that you enjoyed the cleanliness and comfort of your room, especially the comfortable bed, as well as the warm and welcoming atmosphere throughout the hotel. Your kind words about our team truly mean a lot. We're happy that their friendly and attentive service made you feel genuinely welcomed during your stay. Thank you for choosing Kristal Hotel Jakarta. We hope to have the pleasure of welcoming you back for another wonderful stay. Warm regards, Anton Katim Executive Assistant Manager
M***U
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
More affordable and safer. Ambiance/Facilities: [Describe the hotel's ambiance and amenities]. Food: [Share your thoughts on the food provided]. Staff Assistance: [Tell us about your experience with the hotel staff]. Highlights: [Mention things that made your stay special]. Price: [Give your opinion on the value for the price paid]. Location: [Describe the hotel's location, e.g.
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1 people find it helpful
Accommodation's Reply
08 Oct 2026
“Thank you for choosing Crystal Hotel Jakarta and sharing your experience. We are pleased to hear that our pricing is reasonable and you felt safe during your stay. We hope Crystal Hotel Jakarta will always be a convenient and reliable choice for your next visit. Looking forward to seeing you again. Sincerely, Anton Katim, Assistant Managing Director”
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A***a
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
Like a studio apartment with hotel services.
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Accommodation's Reply
10 Oct 2026
"Thank you for your review. We are delighted to hear that you enjoyed your stay. We hope your stay at Crystal Hotel Jakarta was a memorable experience, and we look forward to welcoming you back again soon. Sincerely, Anton Katim, Assistant Manager."
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izendra h.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Good for my travel, I recommend.
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1 people find it helpful
Accommodation's Reply
08 Oct 2026
“Thank you, Ms. Isendra, for choosing Crystal Hotel Jakarta for your trip and recommending it to us. I'm glad to know you had a great experience here. We hope that on your next trip, Crystal Hotel will be your comfortable choice of accommodation again. Looking forward to seeing you again. Sincerely, Anton Katim, Assistant Management Manager”
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F***l
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
The hotel staff is friendly, the atmosphere is comfortable and kid-friendly, and the food is delicious. Coincidentally, there was an August 17th competition going on during our stay, which made the kids even happier. I'll definitely stay here again next time.
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1 people find it helpful
M***d
icon-origin-TRAVELOKA
8.2
/10
Reviewed 11 week(s) ago
The place is nice and spacious. However, I did notice a leak in the AC, but it was quickly fixed.
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Accommodation's Reply
08 Oct 2026
"Thank you, Marlina, for sharing your experience. We are delighted to hear that you enjoyed the spacious and comfortable atmosphere of the hotel. We also appreciate our team's swift action in resolving this issue. We apologize for any inconvenience and hope your next stay will be even more comfortable from start to finish. Sincerely, Anton Katim, Assistant Managing Director"
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S***i
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 11 week(s) ago
Very friendly service, calm and comfortable atmosphere.
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Accommodation's Reply
08 Oct 2026
"Thank you for taking the time to write your compliments. We are delighted to know that our team's service and the peaceful and comfortable atmosphere contributed to your pleasant stay. We hope to welcome you again to the comfortable Crystal Hotel Jakarta on your next visit. Sincerely, Anton Katim, Assistant Managing Director"
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G***i
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Great, friendly service from the hotel staff, all the food is delicious.
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2 people find it helpful
Accommodation's Reply
08 Aug 2026
"Thank you for taking the time to write a review about your stay at Crystal Hotel Jakarta. We are delighted to hear that you were impressed with the friendly service from our staff and the food we served. Such positive reviews encourage our entire team to strive for the best service and create memorable stays for all our guests. We hope to welcome you back to Crystal Hotel Jakarta on your next visit. Sincerely, Anton Katim, Assistant Managing Director"
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S***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
It's very comfortable for bringing family and children. We stayed in the three-bedroom unit, and the living room was very spacious. There's a bathtub, so the kids had plenty of space to play in the room. I'll definitely stay here again if I'm in Jakarta with a large family.
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3 people find it helpful
Accommodation's Reply
08 Aug 2026
“Thank you for taking the time to share your experience staying at Crystal Hotel Jakarta. We are delighted to hear that you and your family felt comfortable during your stay with us. We are glad to hear that the three-bedroom suite with a spacious living area provided comfort for every member of your family, and that the bathtub provided enjoyable moments for the children. Thank you for your trust. We are honored to know that Crystal Hotel Jakarta will be your choice when visiting Jakarta with your family in the future. We hope to welcome you and your family again with our best service. Sincerely, Anton Katim, Assistant Managing Director”
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B***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Having a great experience staying here.
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Accommodation's Reply
22 Jul 2026
"Thank you for your kind review and for choosing Hotel Kristal Jakarta. We are delighted to know that you had a great experience during your stay with us. Your positive feedback is truly appreciated and serves as a wonderful motivation for our team to continue delivering exceptional service and memorable experiences for every guest. We look forward to welcoming you back to Hotel Kristal Jakarta in the near future. Warm regards, Anton Katim Executive Assistant Manager
B***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Having a great experience staying here.
1 people find it helpful
Accommodation's Reply
22 Jul 2026
"Thank you for your kind review and for choosing Hotel Kristal Jakarta. We are delighted to know that you had a great experience during your stay with us. Your positive feedback is truly appreciated and serves as a wonderful motivation for our team to continue delivering exceptional service and memorable experiences for every guest. We look forward to welcoming you back to Hotel Kristal Jakarta in the near future. Warm regards, Anton Katim Executive Assistant Manager
Number of reviews per page
20
40

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Functional Hall 4 Kristal Hotel Jakarta

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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