The room was very comfortable. The front desk staff, Rama and Sasa, provided super friendly service. We highly recommend staying at the Novotel if you're in Lampung. The facilities and amenities are comprehensive.
Staying in a connecting room at Novotel Lampung provides a truly comfortable and premium experience, especially for families or guests who come with friends, because the concept of two rooms connected by an internal door makes mobility very practical without eliminating each person's privacy; when you first enter, the room immediately gives a spacious impression with a modern minimalist design typical of Novotel, dominated by warm tones that create a cozy atmosphere, plus large windows that present a very calming view of the sea or city, especially in the morning and sunset; in terms of comfort, the bed feels soft with clean and fragrant linen, the room layout is also very functional with a working desk, a small sofa, and sufficient storage area, while the bathroom looks clean and spacious with a comfortable shower and complete amenities; for the cleanliness aspect, the entire room area looks very well maintained from the floor, table, to the bathroom without stains, showing detailed housekeeping and consistent in maintaining cleanliness standards; in terms of service, the experience felt is also very positive because the hotel staff looks friendly, alert, and professional, both during the fast check-in process, assistance during the stay, to a smooth check-out, so that guests feel truly cared for; The breakfast experience is also one of the highlights because of the fairly diverse menu choices ranging from local dishes such as fried rice, various side dishes, to western choices such as bread, pastries, and egg stations, with delicious and consistent flavors, plus a comfortable restaurant area with a relaxed ambiance that makes the breakfast moment feel more enjoyable; overall, the combination of spacious and comfortable connecting rooms, very well maintained cleanliness, friendly and professional service and a satisfying breakfast experience makes staying here feel complete and highly recommended in Lampung.
Staying at the Novotel Lampung was truly a memorable experience, especially when I stayed in room 8009 with a direct ocean view. Upon entering, the first impression was of utmost cleanliness and tidiness. The room's layout felt spacious and modern, with a blend of elegant design yet comfortable for relaxing. The large windows overlooking the ocean were a major highlight—the expansive ocean vistas, combined with the gradations of sky colors from morning to dusk, were truly calming and imbued with a sense of maximum relaxation.
In terms of room amenities, everything felt complete and high-quality. The bed was very comfortable with clean, fragrant linens, ensuring excellent sleep quality. The lighting was also well-controlled, not too bright but just enough to create a warm atmosphere. The bathroom was equally impressive—clean, modern, with stable water pressure and complete and neatly arranged amenities.
The most outstanding aspect of this stay was the service from the hotel team. From check-in, the front office staff greeted us with a friendly, prompt, and professional welcome. The entire process went smoothly and without a hitch, and the staff were quick to provide detailed information about the hotel's facilities. Throughout my stay, every interaction with the staff—both housekeeping and other team members—was always warm and helpful. Housekeeping kept the rooms clean and tidy with attention to detail, demonstrating high service standards.
Furthermore, the overall atmosphere of the hotel is very conducive to both staycations and business trips. The public areas are well-maintained, and the hotel's ambiance exudes a sense of serenity and exclusivity. Furthermore, the hotel's strategic location makes access to various destinations in Bandar Lampung easy.
Overall, my stay in room 8009 with an ocean view at Novotel Lampung was a very satisfying experience.
We had a very memorable stay at the Novotel. The rooms were very comfortable with a complete gym. The pool area was very comfortable and Instagrammable. And first of all, the view from the room overlooking the ocean made for a very pleasant stay! We will definitely be back soon! Thank you to all the staff who were so helpful and kind to us.
The rooms were very clean and the food was delicious. Breakfast had a wide variety. The staff was also very friendly and helpful.
