Royal Hotel & Villa Batu

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8.3
/10
Very Good
3,685 reviews

What Guests Say About Their Stay

Verified Traveler

9.1
/ 10
This hotel is nice, the atmosphere is good, the view is nice, the pool is also comfortable for children and there are satays in the pool yard (during the visit there were several food stands) in the poolside area.. This hotel is the best.
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Moch E. W.

10.0
/ 10
It's absolutely fantastic. The service is excellent and incredibly friendly. The cleanliness is also truly maintained and guaranteed. The atmosphere is pleasant, the food is delicious, the best ⭐️⭐️⭐️⭐️⭐️
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Juangga n.

9.7
/ 10
The hotel staff was very friendly. The room was clean and had an extra bed at no extra cost. Only here can we find that. And I requested a nice view, and I got it. I'll be back again.
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Eddy W.

9.4
/ 10
A very enjoyable staycation with the family. The hotel is older but still very nice. Friendly service, complete amenities, a comfortable environment, and delicious food. I'd definitely recommend it again for my next vacation.
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Nurika N. F.

10.0
/ 10
The service was excellent and friendly. When guests needed assistance, they were responded to promptly. The hotel grounds are spacious and offer plenty of play areas for children, including a playground, swimming pool, small zoo, and beautiful gardens.
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In the Area
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Jalan Indragiri 4 Batu , Batu, Batu, Malang, Jawa Timur, Indonesia, 65313

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Highlights at This Property
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Most loved by Family with children
note: resort was previously named Royal Orchids Garden Hotel & Condominium Staying at Royal Hotel & Villa Batu is a good choice when you are visiting Batu. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Royal Hotel & Villa Batu

Jalan Indragiri 4 Batu , Batu, Batu, Malang, Jawa Timur, Indonesia, 65313
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Lobby Royal Hotel & Villa Batu
Exterior 2 Royal Hotel & Villa Batu

Discover More About Royal Hotel & Villa Batu

note: resort was previously named Royal Orchids Garden Hotel & Condominium

Location


Staying at Royal Hotel & Villa Batu is a good choice when you are visiting Batu.

About Royal Hotel & Villa Batu

When staying at a resort, the design and architecture are two important factors that can spoil your eyes. With its unique setting, Royal Hotel & Villa Batu provides a pleasant accommodation for your stay.

From business event to corporate gathering, Royal Hotel & Villa Batu provides complete services and facilities that you and your colleagues need.

Whether you are planning an event or other special occasions, Royal Hotel & Villa Batu is a great choice for you with a large and well-equipped function room to suit your requirements.

Have fun with various entertaining facilities for you and the whole family at Royal Hotel & Villa Batu, a wonderful accommodation for your family holiday.

Experience a unique stay at the historical building of Royal Hotel & Villa Batu, which you rarely find in other places.

This resort is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Royal Hotel & Villa Batu.

If you plan to have a long-term stay, staying at Royal Hotel & Villa Batu is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Royal Hotel & Villa Batu is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

This resort is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.

Spa treatment is one of the main features of the resort. Pamper yourself with the relaxing treatment that rejuvenates you.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Royal Hotel & Villa Batu exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Royal Hotel & Villa Batu is a resort with great comfort and excellent service according to most resort's guests.

Get precious and unforgettable moment during your stay at Royal Hotel & Villa Batu.

All facilities in Royal Hotel & Villa Batu

Bar, Cafe and Lounge Royal Hotel & Villa Batu
Bar, Cafe and Lounge
Swimming Pool Royal Hotel & Villa Batu
Swimming Pool
Fitness Center Royal Hotel & Villa Batu
Fitness Center
Functional Hall Royal Hotel & Villa Batu
Functional Hall
Common Space Royal Hotel & Villa Batu
Common Space

Hotel Services

  • Bellhop
  • Concierge
  • Doorman
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper
  • Porter
  • Tours
  • Wedding service

General

  • AC
  • Ballroom
  • Banquet
  • Family room
  • Fireplace in lobby
  • Heater
  • Non-smoking room
  • Swimming pool
  • Recreation room
  • Rooftop terrace
  • Smoking area
  • Smoke-free
  • Terrace

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Breakfast (surcharge)
  • Cafe
  • Dining area
  • Early bird breakfast
  • Hot breakfast
  • Late riser breakfast

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Things to Do

  • Barbecue
  • Beach sun loungers
  • Children play area
  • Garden
  • Outdoor pool
  • Pool sun loungers
  • Sauna
  • Spa
  • Sun loungers
  • Poolside bar

Business Facilities

  • Business center
  • Business facilities
  • Computer station
  • Conference hostess
  • Conference room
  • Meeting facilities
  • Photocopier
  • PRINTER
  • Projector

Transportation

  • Area shuttle with surcharge
  • Bicycle rental
  • Car rental
  • Secure parking
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Valet parking

In-room Facilities

  • Cable TV
  • Desk
  • In-room safe
  • Minibar
  • Refrigerator
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Grocery
  • Laundry
  • Shops
  • Supermarket

Connectivity

  • Internet point
  • LAN Internet
  • Free WiFi

Family-friendly Facilities

  • Children pool

Accessibilty

  • Disabled access friendly

Sports and Recreations

  • Sport courts

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Royal Hotel & Villa Batu

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Royal Hotel & Villa Batu
133
Number of floors in Royal Hotel & Villa Batu
3
Another facilities in Royal Hotel & Villa Batu
Bellhop, Concierge, Doorman, Express check-in, Express check-out

Frequently asked question in Royal Hotel & Villa Batu

What are available facilities at Royal Hotel & Villa Batu?
There are top facilites at Royal Hotel & Villa Batu such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Royal Hotel & Villa Batu?
The standard check-in time at Royal Hotel & Villa Batu is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Royal Hotel & Villa Batu provide breakfast?
Yes, Royal Hotel & Villa Batu provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Royal Hotel & Villa Batu?
Royal Hotel & Villa Batu is a 4.0-star hotel.
How many floors does Royal Hotel & Villa Batu have?
Royal Hotel & Villa Batu has 3 floors.
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More Reviews from Other Guests in Royal Hotel & Villa Batu

Overall Ratings & Reviews Royal Hotel & Villa Batu

Traveloka (3,666)
Other sources (19)
8.4
Very Good
From 3,666 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.5

Meal

8.4

Location

8.6

Service and Facilites

8.5

People often mention about Royal Hotel & Villa Batu
All
Family Friendly (94)
Ambiance (92)
Staff Friendliness (89)
Hotel Area (87)
Surroundings (84)
Distance to City Center (83)
Room Space (82)
Bedroom (82)
Accessibility (80)
Variety (75)
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Traveler Reviews Royal Hotel & Villa Batu

Number of reviews per page
20
40
Customer reviews
K***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
Friendly hotel staff, clean hotel, and complete facilities.
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Accommodation's Reply
20 Aug 2026
Dear Ms. Ke*a, Greetings from Royal Battu Hotel & Villas. Thank you so much for choosing Royal Battu Hotel & Villas and for your high rating. We are delighted that you enjoyed your stay. Your compliments are a great encouragement to all our staff, and we will continue to strive to provide the highest quality service and experience. Your satisfaction is always our top priority. We hope to welcome you and your family back to Royal Battu Hotel & Villas again. Thank you, Berta, Ecommerce and Reservations Department
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d***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
7.2
/10
Reviewed 6 week(s) ago
Saturday nights are very noisy, making it uncomfortable to rest. Sunday mornings are also very noisy, with the sounds of people exercising and exercising.
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Accommodation's Reply
16 Jul 2026
Dear Valued Guest, This is Royal Batu Hotel & Villas. Thank you very much for choosing Royal Batu Hotel & Villas and for your positive review. We are delighted that you enjoyed your stay. Your compliments are a great encouragement to all our staff, and we will continue to strive to provide high-quality service and experiences. Your satisfaction is our top priority. We sincerely apologize for any inconvenience caused by noise in the hotel. We will forward your feedback to management for future improvements. We hope to welcome you and your family back to Royal Batu Hotel & Villas again. Thank you again! Sincerely, Berta (E-commerce and Reservations)
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Indra P.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Child-friendly environment.
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Accommodation's Reply
14 Jul 2026
Dear Ms. Indra P., This is a message from Royal Batu Hotel & Villas. Thank you very much for choosing Royal Batu Hotel & Villas and for giving us such a high rating. We are delighted that you enjoyed your stay. Your valuable feedback is a great encouragement to all our staff, and we will continue to strive to provide high-quality service and experiences. Your satisfaction is always our top priority. We hope to welcome you and your family back to Royal Batu Hotel & Villas again. Thank you once again. Sincerely, Berta (E-commerce and Reservations)
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Verified Traveler
icon-origin-TRAVELOKA
9.1
/10
Reviewed 6 week(s) ago
This hotel is nice, the atmosphere is good, the view is nice, the pool is also comfortable for children and there are satays in the pool yard (during the visit there were several food stands) in the poolside area.. This hotel is the best.
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Accommodation's Reply
07 Jul 2026
Dear Valued Guest, This is Royal Batu Hotel & Villas. Thank you so much for choosing Royal Batu Hotel & Villas and for writing such a wonderful review. We are delighted that you enjoyed your stay. Your valuable feedback is a great encouragement to all our staff, and we will continue to strive to provide you with the highest quality service and experience. Your satisfaction is our top priority. We hope to welcome you and your family back to Royal Batu Hotel & Villas again. Thank you once again. Sincerely, Berta (E-commerce and Reservations)
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Susan T. D.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
A comfortable hotel. Clean and close to the center of town. Friendly staff, courteous and helpful.
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Accommodation's Reply
07 Jul 2026
Dear Susan T.D., Greetings from Royal Batu Hotel & Villas. Thank you so much for choosing Royal Batu Hotel & Villas and for your wonderful review. We are delighted that you enjoyed your stay with us. Your valuable feedback is a great encouragement to all our staff and motivates us to continue striving to maintain the highest standards of service and quality. Your satisfaction is our top priority. We sincerely hope to welcome you and your family back to Royal Batu Hotel & Villas again. Thank you once again. Sincerely, Berta (E-commerce and Reservations)
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mario a.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
A comfortable hotel for families
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Accommodation's Reply
08 Jul 2026
Dear Mr. Mario A., Greetings from Royal Batu Hotel & Villas. Thank you so much for your stay and your wonderful review. We are delighted that you enjoyed your stay at our hotel. Your valuable feedback is a great encouragement to all our staff, and we will continue to strive to provide high-quality service and experiences in the future. Your satisfaction is our top priority. We hope to welcome you back again. Thank you very much. Sincerely, Berta (E-commerce and Reservations)
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AGUSTIAR
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
If you're visiting Batu, Malang, this villa and hotel is highly recommended. The views are stunning, and the location is strategic, close to the town square and shopping centers.
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Accommodation's Reply
03 Jul 2026
Dear Augustia, Greetings from Royal Batu Hotel & Villas. Thank you so much for your stay and for sharing such a wonderful review. We are delighted that you enjoyed your stay at our hotel. Your valuable feedback is a great encouragement to all our staff, and we will continue to strive to provide high-quality service and experiences in the future. Your satisfaction is our top priority. We sincerely hope to welcome you and your family back to Royal Batu Hotel & Villas again. Thank you once again. Sincerely, Berta (Email and Reservations Department)
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Moch E. W.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
It's absolutely fantastic. The service is excellent and incredibly friendly. The cleanliness is also truly maintained and guaranteed. The atmosphere is pleasant, the food is delicious, the best ⭐️⭐️⭐️⭐️⭐️
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Accommodation's Reply
02 Jul 2026
Dear Mr./Ms. Moji E.W., Greetings from Royal Battu Hotel & Villas. Thank you very much for choosing Royal Battu Hotel & Villas and for writing such a wonderful review. We are delighted that you enjoyed your stay. Your valuable feedback is a great encouragement to all our staff, and we will continue to strive to provide you with the highest quality service and experience. Your satisfaction is our top priority. We hope to welcome you back again. Thank you very much. Sincerely, Berta (E-commerce and Reservations)
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iqbal d.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
Nice experience, unfortunately I only stayed there one night.
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Accommodation's Reply
30 Jun 2026
Dear Ms./Mrs. Iqbal Dhi, Greetings from Royal Batu Hotel & Villas. Thank you very much for choosing Royal Batu Hotel & Villas and for your high rating. We are delighted to hear that you enjoyed your stay. Your valuable feedback is a great encouragement to all our staff, and we will continue to strive to provide high-quality service and experiences. Your satisfaction is always our top priority. We hope to welcome you back again. Thank you very much. Sincerely, Berta (E-commerce and Reservations)
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Juangga n.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
The hotel staff was very friendly. The room was clean and had an extra bed at no extra cost. Only here can we find that. And I requested a nice view, and I got it. I'll be back again.
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Accommodation's Reply
29 Jun 2026
Dear Ms. Juanga, Greetings from Royal Batu Hotel & Villas. Thank you so much for choosing Royal Batu Hotel & Villas and for sharing your valuable feedback. We are delighted to hear that you enjoyed your stay. Your valuable comments are a great encouragement to all our staff, and we will continue to strive to provide high-quality service and experiences. Your satisfaction is our top priority. We sincerely hope to welcome you and your family back to Royal Batu Hotel & Villas again. Thank you once again. Sincerely, Berta (E-commerce and Reservations Department)
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g***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Suitable for vacationing with a partner, clean rooms, clean hotel environment, calm atmosphere, delicious food.
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Accommodation's Reply
27 Jun 2026
Dear Valued Guest, Royal Batu Hotel & Villas would like to express our deepest gratitude for choosing Royal Batu Hotel & Villas and for your high rating. We are delighted that you enjoyed your stay. Your compliments are a great encouragement to all our staff and will motivate us to continue striving for the highest quality service and products. Your satisfaction is our top priority. We hope to welcome you and your family back to Royal Batu Hotel & Villas again. Thank you once again. Berta (E-commerce and Reservations)
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F***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
The hotel is really comfortable, guys, the pool is spacious, there's live music on Saturday nights, it's really satisfying.
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Accommodation's Reply
24 Jun 2026
Dear Mr./Ms. F*h, This is Royal Batu Hotel & Villas. Thank you very much for choosing Royal Batu Hotel & Villas and for writing such a wonderful review. We are delighted that you enjoyed your stay. Your compliments are a great encouragement to all our staff, and we will continue to strive to provide high-quality service and experiences. Your satisfaction is our top priority. We hope to welcome you back again. Thank you very much. Sincerely, Berta (E-commerce and Reservations)
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elvi m.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Very happy with the friendliness of the staff and the excellent security.
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Accommodation's Reply
18 Jun 2026
Dear Ms. Elvy M., Greetings from Royal Batu Hotel & Villas. Thank you so much for choosing Royal Batu Hotel & Villas and for taking the time to write such a positive review. We are delighted that you enjoyed your stay. Your valuable feedback is a great encouragement to all our staff, and we will continue to strive to provide high-quality service and experiences in the future. Your satisfaction is always our top priority. We apologize for any inconvenience you experienced regarding the breakfast. We will forward your feedback to management and use it to improve our services in the future. We hope to welcome you and your family back to Royal Batu Hotel & Villas again. Thank you very much. Sincerely, Berta (E-commerce and Reservations)
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Riva R. H.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 12 week(s) ago
From the front, this hotel looks modern. However, upon entering the room, the ambiance is vintage. The executive room only has one air conditioner, located in the living room. As a result, during our three-day stay, we felt hot while sleeping, even though Batu was indeed hot. At a rate of 1.3 million rupiah per night, it's a shame that our sleep was disturbed by the heat. The television provided is also not a smart TV. However, when we complained, the television was immediately replaced. The staff responded quickly and promptly. Even when our child spilled ice cream on the bed, the report was handled promptly via WhatsApp. The staff were very friendly and helpful. However, the hotel still needs some improvements, especially for those who are used to staying in hotels with full facilities. For a four-star hotel, the food prices are quite affordable. However, not all lunch menu items at the cafe are available. This wasn't a major issue for us. The swimming pool is large, spacious, and clean. We found crumbs on the sofa in our room, so we asked for it to be cleaned again. Otherwise, there were no issues. The parking area is spacious and the garden is beautiful. Thank you.
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Accommodation's Reply
26 May 2026
Dear Ms. Riva R.H., Greetings from Royal Batu Hotel & Villas. Thank you so much for choosing Royal Batu Hotel & Villas and for your wonderful review. We are delighted that you enjoyed your stay. Your valuable feedback is a great encouragement to all our staff, and we will continue to strive to provide high-quality service and experiences. Your satisfaction is our top priority. We sincerely hope to welcome you and your family back to Royal Batu Hotel & Villas again. Thank you once again. Sincerely, Berta (E-commerce and Reservations)
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Riva R. H.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
I typed the refund request two days before. The refund wasn't available at the beginning of the order, even though it stated it was available. I ended up losing 400,000 Rupiah.
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Accommodation's Reply
26 May 2026
Dear Ms. Riva R.H., Greetings from Royal Batu Hotel & Villas. Thank you so much for choosing Royal Batu Hotel & Villas and for your wonderful review. We are delighted that you enjoyed your stay. Your valuable feedback is a great encouragement to all our staff, and we will continue to strive to provide high-quality service and experiences. Your satisfaction is our top priority. We sincerely hope to welcome you and your family back to Royal Batu Hotel & Villas again. Thank you once again. Sincerely, Berta (E-commerce and Reservations)
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N***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 12 week(s) ago
We've been subscribing here, and everything is great. We'll be back next time. Thanks, Royal 🙏
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Accommodation's Reply
29 May 2026
Dear Mr./Ms. N*i, Greetings from Royal Batu Hotel & Villas. Thank you so much for choosing Royal Batu Hotel & Villas and for taking the time to write such a positive review. We are delighted that you enjoyed your stay. Your valuable feedback is a great encouragement to all our staff, and we will continue to strive to provide you with the highest quality service and experience. Your satisfaction is our top priority. We hope to welcome you back again. Thank you very much. Sincerely, Berta (E-commerce and Reservations)
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T***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Awesome, really good. Definitely worth it.
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Accommodation's Reply
26 May 2026
Dear Ty, We extend our warmest greetings from all of us at Royal Batu Hotel & Villas. Thank you so much for choosing to stay with us and for your kind review. We are delighted to hear that you had a comfortable stay with us. Your valuable feedback is a great encouragement to all of us and will motivate us to continue providing the highest quality service and experiences. Your satisfaction is always our top priority. We look forward to welcoming you back again. Thank you. Berta (E-commerce & Reservations)
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E***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 15 week(s) ago
It's a really nice place and clean. The staff are also very friendly.
1 people find it helpful
Accommodation's Reply
08 May 2026
Dear Mr./Mrs. E***y Warmest Greetings from Royal Hotel & Villa Batu On behalf of management, we would like to thank you for your willingness to choose Royal Hotel & Villa Batu during your visit in Batu. Thank you very much for taking your time to share your scoring about our hotel. We are so glad that you enjoyed your stay with us. It's our priority to make sure all of our guests feel fully satisfy and happy while staying with us. Thank you again for sharing your experience with all travelers. We really hope to meet and serve you and Family again in the near future. Hospitality regards, Bertha E-commerce & Reservation
S***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.1
/10
Reviewed 15 week(s) ago
The sheets are a bit yellow, it looks like they've been washed and reused for a long time, they should be replaced with new ones.
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Accommodation's Reply
08 May 2026
Dear Mr./Ms. S*o, Greetings from Royal Batu Hotel & Villas. Thank you very much for choosing to stay at Royal Batu Hotel & Villas and for your valuable feedback. We are delighted that you enjoyed your stay. Your valuable feedback is a great encouragement to all our staff and motivates us to further improve the quality of our service. Your satisfaction is always our top priority. We apologize for any inconvenience you experienced during your stay. We hope to welcome you back again. Thank you very much. Berta (E-commerce and Reservations)
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Eddy W.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 16 week(s) ago
A very enjoyable staycation with the family. The hotel is older but still very nice. Friendly service, complete amenities, a comfortable environment, and delicious food. I'd definitely recommend it again for my next vacation.
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Number of reviews per page
20
40

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Exterior 4 Royal Hotel & Villa Batu

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Royal Hotel & Villa Batu

Traveloka (3,666)
Other sources (19)
8.4
Very Good
From 3,666 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.5

Meal

8.4

Location

8.6

Service and Facilites

8.5

People often mention about Royal Hotel & Villa Batu
All
Family Friendly (94)
Ambiance (92)
Staff Friendliness (89)
Hotel Area (87)
Surroundings (84)
Distance to City Center (83)
Room Space (82)
Bedroom (82)
Accessibility (80)
Variety (75)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Royal Hotel & Villa Batu

Number of reviews per page
20
40
Customer reviews
K***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
Friendly hotel staff, clean hotel, and complete facilities.
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Accommodation's Reply
20 Aug 2026
Dear Ms. Ke*a, Greetings from Royal Battu Hotel & Villas. Thank you so much for choosing Royal Battu Hotel & Villas and for your high rating. We are delighted that you enjoyed your stay. Your compliments are a great encouragement to all our staff, and we will continue to strive to provide the highest quality service and experience. Your satisfaction is always our top priority. We hope to welcome you and your family back to Royal Battu Hotel & Villas again. Thank you, Berta, Ecommerce and Reservations Department
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d***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
7.2
/10
Reviewed 6 week(s) ago
Saturday nights are very noisy, making it uncomfortable to rest. Sunday mornings are also very noisy, with the sounds of people exercising and exercising.
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Accommodation's Reply
16 Jul 2026
Dear Valued Guest, This is Royal Batu Hotel & Villas. Thank you very much for choosing Royal Batu Hotel & Villas and for your positive review. We are delighted that you enjoyed your stay. Your compliments are a great encouragement to all our staff, and we will continue to strive to provide high-quality service and experiences. Your satisfaction is our top priority. We sincerely apologize for any inconvenience caused by noise in the hotel. We will forward your feedback to management for future improvements. We hope to welcome you and your family back to Royal Batu Hotel & Villas again. Thank you again! Sincerely, Berta (E-commerce and Reservations)
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Indra P.
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10.0
/10
Reviewed 6 week(s) ago
Child-friendly environment.
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Accommodation's Reply
14 Jul 2026
Dear Ms. Indra P., This is a message from Royal Batu Hotel & Villas. Thank you very much for choosing Royal Batu Hotel & Villas and for giving us such a high rating. We are delighted that you enjoyed your stay. Your valuable feedback is a great encouragement to all our staff, and we will continue to strive to provide high-quality service and experiences. Your satisfaction is always our top priority. We hope to welcome you and your family back to Royal Batu Hotel & Villas again. Thank you once again. Sincerely, Berta (E-commerce and Reservations)
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Verified Traveler
icon-origin-TRAVELOKA
9.1
/10
Reviewed 6 week(s) ago
This hotel is nice, the atmosphere is good, the view is nice, the pool is also comfortable for children and there are satays in the pool yard (during the visit there were several food stands) in the poolside area.. This hotel is the best.
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Accommodation's Reply
07 Jul 2026
Dear Valued Guest, This is Royal Batu Hotel & Villas. Thank you so much for choosing Royal Batu Hotel & Villas and for writing such a wonderful review. We are delighted that you enjoyed your stay. Your valuable feedback is a great encouragement to all our staff, and we will continue to strive to provide you with the highest quality service and experience. Your satisfaction is our top priority. We hope to welcome you and your family back to Royal Batu Hotel & Villas again. Thank you once again. Sincerely, Berta (E-commerce and Reservations)
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Susan T. D.
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Leisure
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10.0
/10
Reviewed 7 week(s) ago
A comfortable hotel. Clean and close to the center of town. Friendly staff, courteous and helpful.
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Accommodation's Reply
07 Jul 2026
Dear Susan T.D., Greetings from Royal Batu Hotel & Villas. Thank you so much for choosing Royal Batu Hotel & Villas and for your wonderful review. We are delighted that you enjoyed your stay with us. Your valuable feedback is a great encouragement to all our staff and motivates us to continue striving to maintain the highest standards of service and quality. Your satisfaction is our top priority. We sincerely hope to welcome you and your family back to Royal Batu Hotel & Villas again. Thank you once again. Sincerely, Berta (E-commerce and Reservations)
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mario a.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
A comfortable hotel for families
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Accommodation's Reply
08 Jul 2026
Dear Mr. Mario A., Greetings from Royal Batu Hotel & Villas. Thank you so much for your stay and your wonderful review. We are delighted that you enjoyed your stay at our hotel. Your valuable feedback is a great encouragement to all our staff, and we will continue to strive to provide high-quality service and experiences in the future. Your satisfaction is our top priority. We hope to welcome you back again. Thank you very much. Sincerely, Berta (E-commerce and Reservations)
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AGUSTIAR
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
If you're visiting Batu, Malang, this villa and hotel is highly recommended. The views are stunning, and the location is strategic, close to the town square and shopping centers.
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Accommodation's Reply
03 Jul 2026
Dear Augustia, Greetings from Royal Batu Hotel & Villas. Thank you so much for your stay and for sharing such a wonderful review. We are delighted that you enjoyed your stay at our hotel. Your valuable feedback is a great encouragement to all our staff, and we will continue to strive to provide high-quality service and experiences in the future. Your satisfaction is our top priority. We sincerely hope to welcome you and your family back to Royal Batu Hotel & Villas again. Thank you once again. Sincerely, Berta (Email and Reservations Department)
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Moch E. W.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
It's absolutely fantastic. The service is excellent and incredibly friendly. The cleanliness is also truly maintained and guaranteed. The atmosphere is pleasant, the food is delicious, the best ⭐️⭐️⭐️⭐️⭐️
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Accommodation's Reply
02 Jul 2026
Dear Mr./Ms. Moji E.W., Greetings from Royal Battu Hotel & Villas. Thank you very much for choosing Royal Battu Hotel & Villas and for writing such a wonderful review. We are delighted that you enjoyed your stay. Your valuable feedback is a great encouragement to all our staff, and we will continue to strive to provide you with the highest quality service and experience. Your satisfaction is our top priority. We hope to welcome you back again. Thank you very much. Sincerely, Berta (E-commerce and Reservations)
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iqbal d.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
Nice experience, unfortunately I only stayed there one night.
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Accommodation's Reply
30 Jun 2026
Dear Ms./Mrs. Iqbal Dhi, Greetings from Royal Batu Hotel & Villas. Thank you very much for choosing Royal Batu Hotel & Villas and for your high rating. We are delighted to hear that you enjoyed your stay. Your valuable feedback is a great encouragement to all our staff, and we will continue to strive to provide high-quality service and experiences. Your satisfaction is always our top priority. We hope to welcome you back again. Thank you very much. Sincerely, Berta (E-commerce and Reservations)
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Juangga n.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
The hotel staff was very friendly. The room was clean and had an extra bed at no extra cost. Only here can we find that. And I requested a nice view, and I got it. I'll be back again.
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Accommodation's Reply
29 Jun 2026
Dear Ms. Juanga, Greetings from Royal Batu Hotel & Villas. Thank you so much for choosing Royal Batu Hotel & Villas and for sharing your valuable feedback. We are delighted to hear that you enjoyed your stay. Your valuable comments are a great encouragement to all our staff, and we will continue to strive to provide high-quality service and experiences. Your satisfaction is our top priority. We sincerely hope to welcome you and your family back to Royal Batu Hotel & Villas again. Thank you once again. Sincerely, Berta (E-commerce and Reservations Department)
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g***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Suitable for vacationing with a partner, clean rooms, clean hotel environment, calm atmosphere, delicious food.
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Accommodation's Reply
27 Jun 2026
Dear Valued Guest, Royal Batu Hotel & Villas would like to express our deepest gratitude for choosing Royal Batu Hotel & Villas and for your high rating. We are delighted that you enjoyed your stay. Your compliments are a great encouragement to all our staff and will motivate us to continue striving for the highest quality service and products. Your satisfaction is our top priority. We hope to welcome you and your family back to Royal Batu Hotel & Villas again. Thank you once again. Berta (E-commerce and Reservations)
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F***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
The hotel is really comfortable, guys, the pool is spacious, there's live music on Saturday nights, it's really satisfying.
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Accommodation's Reply
24 Jun 2026
Dear Mr./Ms. F*h, This is Royal Batu Hotel & Villas. Thank you very much for choosing Royal Batu Hotel & Villas and for writing such a wonderful review. We are delighted that you enjoyed your stay. Your compliments are a great encouragement to all our staff, and we will continue to strive to provide high-quality service and experiences. Your satisfaction is our top priority. We hope to welcome you back again. Thank you very much. Sincerely, Berta (E-commerce and Reservations)
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elvi m.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Very happy with the friendliness of the staff and the excellent security.
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Accommodation's Reply
18 Jun 2026
Dear Ms. Elvy M., Greetings from Royal Batu Hotel & Villas. Thank you so much for choosing Royal Batu Hotel & Villas and for taking the time to write such a positive review. We are delighted that you enjoyed your stay. Your valuable feedback is a great encouragement to all our staff, and we will continue to strive to provide high-quality service and experiences in the future. Your satisfaction is always our top priority. We apologize for any inconvenience you experienced regarding the breakfast. We will forward your feedback to management and use it to improve our services in the future. We hope to welcome you and your family back to Royal Batu Hotel & Villas again. Thank you very much. Sincerely, Berta (E-commerce and Reservations)
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Riva R. H.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 12 week(s) ago
From the front, this hotel looks modern. However, upon entering the room, the ambiance is vintage. The executive room only has one air conditioner, located in the living room. As a result, during our three-day stay, we felt hot while sleeping, even though Batu was indeed hot. At a rate of 1.3 million rupiah per night, it's a shame that our sleep was disturbed by the heat. The television provided is also not a smart TV. However, when we complained, the television was immediately replaced. The staff responded quickly and promptly. Even when our child spilled ice cream on the bed, the report was handled promptly via WhatsApp. The staff were very friendly and helpful. However, the hotel still needs some improvements, especially for those who are used to staying in hotels with full facilities. For a four-star hotel, the food prices are quite affordable. However, not all lunch menu items at the cafe are available. This wasn't a major issue for us. The swimming pool is large, spacious, and clean. We found crumbs on the sofa in our room, so we asked for it to be cleaned again. Otherwise, there were no issues. The parking area is spacious and the garden is beautiful. Thank you.
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Accommodation's Reply
26 May 2026
Dear Ms. Riva R.H., Greetings from Royal Batu Hotel & Villas. Thank you so much for choosing Royal Batu Hotel & Villas and for your wonderful review. We are delighted that you enjoyed your stay. Your valuable feedback is a great encouragement to all our staff, and we will continue to strive to provide high-quality service and experiences. Your satisfaction is our top priority. We sincerely hope to welcome you and your family back to Royal Batu Hotel & Villas again. Thank you once again. Sincerely, Berta (E-commerce and Reservations)
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Riva R. H.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
I typed the refund request two days before. The refund wasn't available at the beginning of the order, even though it stated it was available. I ended up losing 400,000 Rupiah.
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Accommodation's Reply
26 May 2026
Dear Ms. Riva R.H., Greetings from Royal Batu Hotel & Villas. Thank you so much for choosing Royal Batu Hotel & Villas and for your wonderful review. We are delighted that you enjoyed your stay. Your valuable feedback is a great encouragement to all our staff, and we will continue to strive to provide high-quality service and experiences. Your satisfaction is our top priority. We sincerely hope to welcome you and your family back to Royal Batu Hotel & Villas again. Thank you once again. Sincerely, Berta (E-commerce and Reservations)
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N***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 12 week(s) ago
We've been subscribing here, and everything is great. We'll be back next time. Thanks, Royal 🙏
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Accommodation's Reply
29 May 2026
Dear Mr./Ms. N*i, Greetings from Royal Batu Hotel & Villas. Thank you so much for choosing Royal Batu Hotel & Villas and for taking the time to write such a positive review. We are delighted that you enjoyed your stay. Your valuable feedback is a great encouragement to all our staff, and we will continue to strive to provide you with the highest quality service and experience. Your satisfaction is our top priority. We hope to welcome you back again. Thank you very much. Sincerely, Berta (E-commerce and Reservations)
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T***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Awesome, really good. Definitely worth it.
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Accommodation's Reply
26 May 2026
Dear Ty, We extend our warmest greetings from all of us at Royal Batu Hotel & Villas. Thank you so much for choosing to stay with us and for your kind review. We are delighted to hear that you had a comfortable stay with us. Your valuable feedback is a great encouragement to all of us and will motivate us to continue providing the highest quality service and experiences. Your satisfaction is always our top priority. We look forward to welcoming you back again. Thank you. Berta (E-commerce & Reservations)
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E***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 15 week(s) ago
It's a really nice place and clean. The staff are also very friendly.
1 people find it helpful
Accommodation's Reply
08 May 2026
Dear Mr./Mrs. E***y Warmest Greetings from Royal Hotel & Villa Batu On behalf of management, we would like to thank you for your willingness to choose Royal Hotel & Villa Batu during your visit in Batu. Thank you very much for taking your time to share your scoring about our hotel. We are so glad that you enjoyed your stay with us. It's our priority to make sure all of our guests feel fully satisfy and happy while staying with us. Thank you again for sharing your experience with all travelers. We really hope to meet and serve you and Family again in the near future. Hospitality regards, Bertha E-commerce & Reservation
S***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.1
/10
Reviewed 15 week(s) ago
The sheets are a bit yellow, it looks like they've been washed and reused for a long time, they should be replaced with new ones.
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Accommodation's Reply
08 May 2026
Dear Mr./Ms. S*o, Greetings from Royal Batu Hotel & Villas. Thank you very much for choosing to stay at Royal Batu Hotel & Villas and for your valuable feedback. We are delighted that you enjoyed your stay. Your valuable feedback is a great encouragement to all our staff and motivates us to further improve the quality of our service. Your satisfaction is always our top priority. We apologize for any inconvenience you experienced during your stay. We hope to welcome you back again. Thank you very much. Berta (E-commerce and Reservations)
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Eddy W.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 16 week(s) ago
A very enjoyable staycation with the family. The hotel is older but still very nice. Friendly service, complete amenities, a comfortable environment, and delicious food. I'd definitely recommend it again for my next vacation.
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