What are available facilities at Sari Ater Hotel?

There are top facilites at Sari Ater Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Sari Ater Hotel?

The standard check-in time at Sari Ater Hotel is starting from From 14:00 while the latest check-out time is at Before 11:00

Does Sari Ater Hotel provide breakfast?

Yes, Sari Ater Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Sari Ater Hotel?

Sari Ater Hotel is a 3.0-star hotel.

How many rooms are available at Sari Ater Hotel?

Sari Ater Hotel has 145 rooms in total.

Does Sari Ater Hotel provide parking?

Yes, Sari Ater Hotel provides parking. Please confirm details directly with the hotel.

Does Sari Ater Hotel have a swimming pool?

Yes, a swimming pool is available at Sari Ater Hotel.

What do past guests say about Sari Ater Hotel?

Sari Ater Hotel is well-known for its Location, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

Sari Ater Hotel

Name: Sari Ater Hotel
Address: Jl. Raya Ciater - Ciater, Lembang, Bandung, Jawa Barat, Indonesia, 41281, Jl. Raya Ciater - Ciater, Jawa Barat, 41281, Indonesia
Rating: 8.4

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8.4

/10

Very Good

9,112 reviews

What Guests Say About Their Stay

E***k

10.0

/ 10

Sari Ater Hotel & Resort exceeded our expectations from start to finish. The staff and management were absolutely wonderful — kind, honest, and always attentive, going out of their way to listen, help, and accommodate every request. It's rare to find such consistently genuine hospitality. The room was spotless and well-appointed, making for a very comfortable stay. The food at the restaurant was excellent and varied, offering a great mix of traditional Indonesian dishes alongside international options, so there was always something new to try. The natural surroundings are another highlight — lush greenery and flowing streams throughout the property create a wonderfully peaceful setting, perfect for unwinding. The location is also very convenient, with easy access to nearby attractions like Tangkuban Perahu, making it a great base for exploring the area. Considering the level of comfort and service on offer, the price is very reasonable — genuinely great value. The highlight, though, was the hot springs. It was a truly unique and unforgettable experience, and one we'd happily repeat. Overall, a fantastic stay that we'd recommend without hesitation to anyone visiting the area.

D***n

8.5

/ 10

The hotel staff is very responsive and the place is comfortable, hopefully we can stay here again.

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julius

8.5

/ 10

The place is comfortable, the staff is friendly, and the breakfast selection is great. I'll definitely be back next time.

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Lisnawati

10.0

/ 10

Friendly staff, safe, and comfortable. A great first trip with the family.

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Anaouskha R. Z.

10.0

/ 10

Comfortable atmosphere, friendly staff, clean, delicious food.... very suitable for a complete family staycation... the kids are happy because there are lots of games, the parents are happy to pamper their eyes and bodies because they can soak in hot water

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In the Area

See Map

Jl. Raya Ciater - Ciater, Lembang, Bandung, Jawa Barat, Indonesia, 41281

Main Facilities

What's around Sari Ater Hotel

Jl. Raya Ciater - Ciater, Lembang, Bandung, Jawa Barat, Indonesia, 41281

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Discover More About Sari Ater Hotel

Location
Staying at Sari Ater Hotel is a good choice when you are visiting Ciater.

About Sari Ater Hotel

Not only located within easy reach of various places of interests for your adventure, but staying at Sari Ater Hotel will also give you a pleasant stay.

Whether you are planning an event or other special occasions, Sari Ater Hotel is a great choice for you with a large and well-equipped function room to suit your requirements.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Sari Ater Hotel.

From business event to corporate gathering, Sari Ater Hotel provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Sari Ater Hotel, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Sari Ater Hotel is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

This hotel is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Sari Ater Hotel.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Sari Ater Hotel exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Sari Ater Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Sari Ater Hotel is the right place to stay.

All facilities in Sari Ater Hotel

Bar, Cafe and Lounge

Swimming Pool

Entertainment Facility

Fitness Center

Functional Hall

Hotel Services

Bellhop
Concierge
Front desk
24-hour Receptionist
24-hour security
Laundry service
Luggage storage
Medical service
Newspaper in lobby
Newspaper
Porter
Tours

Public Facilities

Parking
Coffee/tea in lobby
Coffee shop
24-hour room service
Restaurant
Breakfast restaurant
Dinner restaurant
Lunch restaurant
Room service
Safety deposit box
WiFi in public area

General

AC
Ballroom
Connecting rooms
Family room
Heater
Non-smoking room
Swimming pool
Smoking area
Terrace

In-room Facilities

Cable TV
Desk
Hairdryer
Minibar
Refrigerator
Shower
TV

Sports and Recreations

Archery
Cycling
Fishing
Horse riding
Sport courts
Table tennis

Things to Do

Children play area
Garden
Massage
Outdoor facilities
Outdoor pool

Food and Drinks

A la carte breakfast
Breakfast
Buffet breakfast
Dining area

Business Facilities

Business center
Meeting facilities
Photocopier

Accessibilty

Accessible bathroom
Braille or raised signage

Nearby Facilities

ATM/Banking
Supermarket

Connectivity

LAN Internet
Free WiFi

Family-friendly Facilities

Children pool

Transportation

Area shuttle with surcharge

Accommodation Policy & General Information in Sari Ater Hotel

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 11:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in process. Deposit is required during check-in using cash, or credit card Minimum IDR. 500.000,- Hotel may accept Early Check in, subject to room availability, with additional fee. Hotel may accept Late check out, subject to room availability, with additional fee. Breakfast time start from 06:00 am until 10:00 am. Additional breakfast are chargeable at IDR. 106.000 Nett/ Person. Pets are NOT allowed.

Deposit

Deposit 0 is required upon check-in. The accommodation accepts cash, debit or credit card.

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General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time	From 14:00 - to 11:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Sari Ater Hotel	145
Number of floors in Sari Ater Hotel	2
Another facilities in Sari Ater Hotel	Bellhop, Concierge, Front desk, 24-hour Receptionist, 24-hour security

More Reviews from Other Guests in Sari Ater Hotel

Overall Ratings & Reviews Sari Ater Hotel

Traveloka (9,072)

Other sources (40)

8.5

Very Good

From 9,072 reviews

Provided by travelers on

Cleanliness

8.4

Room Comfort

8.5

Meal

8.4

Location

8.6

Service and Facilites

8.5

People often mention about Sari Ater Hotel

All

Staff Friendliness (233)

Ambiance (229)

Family Friendly (220)

Taste (210)

Surroundings (203)

Bedroom (199)

Variety (195)

Hotel Area (191)

Activity Option (179)

Bathroom (176)

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Traveler Reviews Sari Ater Hotel

Number of reviews per page

20

40

Customer reviews

WN

Wahyu N.

10.0

/10

Reviewed 2 week(s) ago

Good hotel service, comfortable warm water pool, and clean air.

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Accommodation's Reply

07 Sep 2026

Dear Ms./Mrs. Wahyu, We sincerely thank you and your family for choosing Sari Artur Hotel & Resort as your vacation destination. We are delighted and grateful for your feedback on our hotel. We hope to welcome you back to Sari Artur Hotel & Resort soon. Sincerely, Koes, Head of Front Office

See original

E***k

10.0

/10

Reviewed 3 week(s) ago

Sari Ater Hotel & Resort exceeded our expectations from start to finish. The staff and management were absolutely wonderful — kind, honest, and always attentive, going out of their way to listen, help, and accommodate every request. It's rare to find such consistently genuine hospitality. The room was spotless and well-appointed, making for a very comfortable stay. The food at the restaurant was excellent and varied, offering a great mix of traditional Indonesian dishes alongside international options, so there was always something new to try. The natural surroundings are another highlight — lush greenery and flowing streams throughout the property create a wonderfully peaceful setting, perfect for unwinding. The location is also very convenient, with easy access to nearby attractions like Tangkuban Perahu, making it a great base for exploring the area. Considering the level of comfort and service on offer, the price is very reasonable — genuinely great value. The highlight, though, was the hot springs. It was a truly unique and unforgettable experience, and one we'd happily repeat. Overall, a fantastic stay that we'd recommend without hesitation to anyone visiting the area.

Find this review helpful?

Accommodation's Reply

31 Aug 2026

Dear Valued Guests, We would like to thank you and your family for choosing Sari Ater Hotel & Resort as your vacation destination. We are delighted and deeply appreciative of your review. We hope to welcome you back to Sari Ater Hotel & Resort soon. We look forward to your next visit. Sincerely, Koes, Front Office Manager

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A***e

Staycation

8.5

/10

Reviewed 3 week(s) ago

A comfortable hotel, and the breakfast was delicious. Our room happened to be behind the hot springs pool, so it wasn't far to walk.

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Accommodation's Reply

23 Aug 2026

Dear Valued Guests, We would like to thank you and your family for choosing Sari Ater Hotel & Resort as your vacation destination. We are delighted and deeply appreciative of your review. We hope to welcome you back to Sari Ater Hotel & Resort soon. We look forward to your next visit. Sincerely, Koes, Front Office Manager

See original

J***i

Leisure

7.6

/10

Reviewed 4 week(s) ago

Overall, I'm satisfied with what's in this hotel, but for weekend prices, don't go too far from weekdays if possible... hehe

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1 people find it helpful

Accommodation's Reply

23 Aug 2026

Dear Valued Guests, We would like to thank you and your family for choosing Sari Artur Hotel & Resort as your accommodation and vacation destination. On behalf of the management, we sincerely apologize for any inconvenience you may have experienced during your stay at Sari Artur Hotel & Resort. All your suggestions and feedback will be used for future improvements, and we look forward to welcoming you back to Sari Artur Hotel & Resort soon. We look forward to your next visit. Sincerely, Koes, Front Office Manager

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Rc

Richa c.

9.4

/10

Reviewed 4 week(s) ago

The hotel staff is friendly and greets all guests politely. The facilities are plentiful and comfortable. The rooms are also clean and comfortable.

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1 people find it helpful

Accommodation's Reply

23 Aug 2026

Dear Valued Guests, We would like to thank you and your family for choosing Sari Ater Hotel & Resort as your vacation destination. We are delighted and deeply appreciative of your review. We hope to welcome you back to Sari Ater Hotel & Resort soon. We look forward to your next visit. Sincerely, Koes, Front Office Manager

See original

s***i

9.1

/10

Reviewed 4 week(s) ago

Great. I don't think one night is enough; at least two nights. The breakfast is delicious and the air is cool. Awesome.

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Accommodation's Reply

23 Aug 2026

Dear Valued Guests, We would like to thank you and your family for choosing Sari Artur Hotel & Resort as your vacation destination. We are delighted and deeply appreciative of your review. We hope to welcome you back to Sari Artur Hotel & Resort soon. We look forward to your next visit. Sincerely, Koes, Front Office Manager

See original

RN

Rahmadini N. S.

8.4

/10

Reviewed 4 week(s) ago

Please pay more attention to the cleanliness of the bathroom. Yesterday, in room 168, there were three cockroaches in the bathroom.

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Accommodation's Reply

23 Aug 2026

Dear Ms./Mrs. Rahmadini, We would like to thank you and your family for choosing Sari Artur Hotel & Resort as your vacation destination. On behalf of the management, we sincerely apologize for any inconvenience you experienced during your stay at Sari Artur Hotel & Resort. All your suggestions and feedback will be used for future improvements, and we hope to welcome you back to Sari Artur Hotel & Resort soon. We look forward to your visit. Koes, Front Office Manager

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bp

bayu p.

8.5

/10

Reviewed 4 week(s) ago

Friendly staff, comfortable. The hot tub is great.

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Accommodation's Reply

23 Aug 2026

Dear Valued Guests, We would like to thank you and your family for choosing Sari Ater Hotel & Resort as your vacation destination. We are delighted and deeply appreciative of your review. We hope to welcome you back to Sari Ater Hotel & Resort soon. We look forward to your next visit. Sincerely, Koes, Front Office Manager

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D***a

Leisure

10.0

/10

Reviewed 4 week(s) ago

The room was upgraded, the room was also clean.

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Accommodation's Reply

23 Aug 2026

Dear Valued Guests, We sincerely thank you and your family for choosing Sari Ater Hotel & Resort for your stay and vacation. We appreciate your feedback on our hotel and hope to welcome you back to Sari Ater Hotel & Resort soon. We look forward to your next visit. Sincerely, Koes, Head of Front Office

See original

selamat r.

Leisure

8.5

/10

Reviewed 5 week(s) ago

For a good location, maybe the villa needs a little renovation, but for everything it's okay.

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3 people find it helpful

Accommodation's Reply

16 Aug 2026

Dear Valued Guests, We would like to thank you and your family for choosing Sari Ater Hotel & Resort as your vacation destination. We are delighted and deeply appreciative of your review. We hope to welcome you back to Sari Ater Hotel & Resort soon. We look forward to your next visit. Sincerely, Koes, Front Office Manager

See original

RW

Riri W.

9.1

/10

Reviewed 5 week(s) ago

Highly recommended for a family vacation. The facilities are complete and the service is excellent. There's a 24-hour car service, which is very helpful for getting around. The hot tub is also open 24/7, perfect for a break from the city. The view and breakfast are both beautiful and delicious. I'll definitely be back again.

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+2

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Accommodation's Reply

16 Aug 2026

Dear Mr./Mrs. Riri W, We would like to thank you and your family for choosing Sari Artur Hotel & Resort as your vacation destination. We are delighted and grateful for your review of our hotel. We hope to welcome you back to Sari Artur Hotel & Resort soon. We look forward to your next visit. Sincerely, Koes, Front Office Manager

See original

a***i

Leisure

9.0

/10

Reviewed 5 week(s) ago

The activities are varied, and the kids loved staying here, but unfortunately, the bathroom smells so bad it permeates the room, making it uncomfortable to sleep in.

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Accommodation's Reply

16 Aug 2026

Dear Valued Guests, We sincerely thank you and your family for choosing to stay at Sari Artur Hotel & Resort. On behalf of the management, we deeply apologize for any inconvenience you may have experienced during your stay at Sari Artur Hotel & Resort. All your suggestions and feedback will be used to improve our services in the future, and we hope to welcome you back to Sari Artur Hotel & Resort soon. We look forward to your next visit. Koes, Head of Front Office

See original

KD

Kang D.

Staycation

9.7

/10

Reviewed 5 week(s) ago

A complete hotel with a choice of recreational facilities, comfortable for couples, families and seniors.

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Accommodation's Reply

16 Aug 2026

Dear Mr. Kang Dee, We would like to thank you and your family for choosing Sari Artur Hotel & Resort as your vacation destination. We are delighted and grateful for your review of our hotel. We hope to welcome you back to Sari Artur Hotel & Resort soon. We look forward to your next visit. Sincerely, Kos, Front Office Manager

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Y***p

9.4

/10

Reviewed 6 week(s) ago

Great place to visit, service was so good.

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Accommodation's Reply

09 Aug 2026

Dear Valued Guests, We would like to thank you and your family for choosing Sari Ater Hotel & Resort as your vacation destination. We are delighted and deeply appreciative of your review. We hope to welcome you back to Sari Ater Hotel & Resort soon. We look forward to your next visit. Sincerely, Koes, Front Office Manager

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E***i

Business

10.0

/10

Reviewed 6 week(s) ago

Great, really enjoy the place for a vacation.

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Accommodation's Reply

09 Aug 2026

Dear Valued Guests, We would like to thank you and your family for choosing Sari Ater Hotel & Resort as your vacation destination. We are delighted and deeply appreciative of your review. We hope to welcome you back to Sari Ater Hotel & Resort soon. We look forward to your next visit. Sincerely, Koes, Front Office Manager

See original

TB

Tiara B.

10.0

/10

Reviewed 7 week(s) ago

The hotel staff are all friendly, never get bored staying at Sari Ater Hotel 😊

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1 people find it helpful

Accommodation's Reply

02 Aug 2026

Dear Valued Guests, We would like to thank you and your family for choosing Sari Artur Hotel & Resort as your vacation destination. We are delighted and deeply appreciative of your review. We hope to welcome you back to Sari Artur Hotel & Resort soon. We look forward to your next visit. Sincerely, Koes, Front Office Manager

See original

D***n

8.5

/10

Reviewed 7 week(s) ago

The hotel staff is very responsive and the place is comfortable, hopefully we can stay here again.

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Find this review helpful?

Accommodation's Reply

02 Aug 2026

Dear Valued Guests, We would like to thank you and your family for choosing Sari Ater Hotel & Resort as your vacation destination. We are delighted and deeply appreciative of your review. We hope to welcome you back to Sari Ater Hotel & Resort soon. We look forward to your next visit. Sincerely, Koes, Front Office Manager

See original

Verified Traveler

10.0

/10

Reviewed 7 week(s) ago

Friendly staff, good ambience, near with Jakarta city, good price.

Find this review helpful?

Accommodation's Reply

02 Aug 2026

Dear Valued Guests, We sincerely thank you and your family for choosing Sari Ater Hotel & Resort for your stay and vacation. We appreciate your feedback on our hotel and hope to welcome you back to Sari Ater Hotel & Resort soon. We look forward to your next visit. Sincerely, Koes, Head of Front Office

See original

T***i

Staycation

9.1

/10

Reviewed 7 week(s) ago

Great for a relaxing family vacation.

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Accommodation's Reply

27 Jul 2026

Dear Valued Guests, We would like to thank you and your family for choosing Sari Artur Hotel & Resort as your vacation destination. We are delighted and deeply appreciative of your review. We hope to welcome you back to Sari Artur Hotel & Resort soon. We look forward to your next visit. Sincerely, Koes, Front Office Manager

See original

K***l

8.5

/10

Reviewed 7 week(s) ago

The hotel staff is very friendly, fast response, and helpful in providing information when checking in to the hotel.

See original

+4

Find this review helpful?

Accommodation's Reply

02 Aug 2026

Dear Valued Guests, We would like to thank you and your family for choosing Sari Artur Hotel & Resort as your vacation destination. We are delighted and deeply appreciative of your review. We hope to welcome you back to Sari Artur Hotel & Resort soon. We look forward to your next visit. Sincerely, Koes, Front Office Manager

See original

Number of reviews per page

20

40

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.