How many rooms are available at Swiss-Belhotel Harbour Bay?

Swiss-Belhotel Harbour Bay has 180 rooms in total.

Does Swiss-Belhotel Harbour Bay provide parking?

Yes, Swiss-Belhotel Harbour Bay provides parking. Please confirm details directly with the hotel.

What do past guests say about Swiss-Belhotel Harbour Bay?

Swiss-Belhotel Harbour Bay is well-known for its Cleanliness, Room Comfort, Location, as reviewed by verified Traveloka guests.

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Swiss-Belhotel Harbour Bay

Name: Swiss-Belhotel Harbour Bay
Address: Jalan Duyung, Sei Jodoh, Batu Ampar, Batu Ampar, Batam, Kepulauan Riau, Indonesia, 29432, Jalan Duyung, Sei Jodoh, Batu Ampar, Kepulauan Riau, 29432, Indonesia
Rating: 8.6

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8.6

/10

Very Good

2,241 reviews

What Guests Say About Their Stay

MUHAMMAD Z. I. S.

10.0

/ 10

Five-star service at Swiss-Belhotel Harbour Bay. I was particularly impressed by the hospitality standards set by Tesa and Melantiya. They both demonstrated an 'all out' attitude, handling my requests with efficiency and a personal touch that is rare to find. They are a credit to the Swiss-Belhotel brand and made my stay seamless.

Yusnita M. Y.

9.1

/ 10

Good location if we are taking ferry at Harbour bay, convenience store and bakery just in front of the hotel. Great service from hotel staff, excellent hospitality. Clean and nice ambience

Verified Traveler

8.5

/ 10

The staff was friendly, the location is quite strategic, near access to restaurants and minimarkets. The room was comfy and clean. Will stay here again when I go to Batam.

P***t

10.0

/ 10

Thank you for upgrading my room at no additional cost. It was very impressive because the staff was very friendly, and the room was clean and comfortable. God bless you. Stay healthy and successful, all team 😊

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P***i

10.0

/ 10

the place is comfortable and clean, the service is friendly and very helpful. suitable for a place to rest after a day of work and also suitable for a vacation with family

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In the Area

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Jalan Duyung, Sei Jodoh, Batu Ampar, Batu Ampar, Batam, Kepulauan Riau, Indonesia, 29432

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

note: hotel was previously named Swiss-Belhotel Harbour Bay Batam Swiss-Belhotel Harbour Bay is a hotel is located at Batu Ampar. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.

CleanAccommodation

CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more

Frequent Disinfection

Staff Trained in Health Protocol

Temperature Check

What's around Swiss-Belhotel Harbour Bay

Jalan Duyung, Sei Jodoh, Batu Ampar, Batu Ampar, Batam, Kepulauan Riau, Indonesia, 29432

Discover More Places

Discover More About Swiss-Belhotel Harbour Bay

note: hotel was previously named Swiss-Belhotel Harbour Bay Batam

Location
Swiss-Belhotel Harbour Bay is a hotel is located at Batu Ampar.

About Swiss-Belhotel Harbour Bay

Whether you are planning an event or other special occasions, Swiss-Belhotel Harbour Bay is a great choice for you with a large and well-equipped function room to suit your requirements.

From business event to corporate gathering, Swiss-Belhotel Harbour Bay provides complete services and facilities that you and your colleagues need.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Swiss-Belhotel Harbour Bay exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Swiss-Belhotel Harbour Bay is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Swiss-Belhotel Harbour Bay.

All facilities in Swiss-Belhotel Harbour Bay

Bar, Cafe and Lounge

Swimming Pool

Fitness Center

Functional Hall

Lobby

Public Facilities

Parking
Coffee/tea in lobby
Coffee shop
Elevator
24-hour room service
Restaurant
Room service
Safety deposit box
WiFi in public area

In-room Facilities

Bathtub
Cable TV
Desk
Hairdryer
In-room safe
Minibar
Shower
TV

Hotel Services

Concierge
24-hour security
Laundry service
Luggage storage
Newspaper in lobby
24-hour Receptionist

Things to Do

Massage
Outdoor pool
Spa

General

AC
Reception hall
Smoking area

Food and Drinks

Bar
Breakfast

Connectivity

LAN Internet
Free WiFi

Business Facilities

Business center
Meeting facilities

Nearby Facilities

ATM/Banking
Supermarket

Shuttle Service

Airport transfer (surcharge)

Accommodation Policy & General Information in Swiss-Belhotel Harbour Bay

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
New Year's Eve compulsory dinner @ IDR 150,000 net/person. To be settle upon check-in process.

Deposit

Deposit IDR 300,000 is required upon check-in. The accommodation accepts cash, debit or credit card.

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General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Swiss-Belhotel Harbour Bay	180
Number of floors in Swiss-Belhotel Harbour Bay	5
Another facilities in Swiss-Belhotel Harbour Bay	Coffee/tea in lobby, Coffee shop, 24-hour room service, Room service, Safety deposit box

Frequently asked question in Swiss-Belhotel Harbour Bay

What are available facilities at Swiss-Belhotel Harbour Bay?

There are top facilites at Swiss-Belhotel Harbour Bay such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Swiss-Belhotel Harbour Bay?

The standard check-in time at Swiss-Belhotel Harbour Bay is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Swiss-Belhotel Harbour Bay provide breakfast?

Yes, Swiss-Belhotel Harbour Bay provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Swiss-Belhotel Harbour Bay?

Swiss-Belhotel Harbour Bay is a 4.0-star hotel.

How many floors does Swiss-Belhotel Harbour Bay have?

Swiss-Belhotel Harbour Bay has 5 floors.

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More Reviews from Other Guests in Swiss-Belhotel Harbour Bay

Overall Ratings & Reviews Swiss-Belhotel Harbour Bay

Traveloka (1,658)

Other sources (583)

8.6

Very Good

From 1,658 reviews

Provided by travelers on

Cleanliness

8.8

Room Comfort

8.8

Meal

8.6

Location

8.7

Service and Facilites

8.7

People often mention about Swiss-Belhotel Harbour Bay

All

Bedroom (31)

Staff Friendliness (28)

Surroundings (27)

Bathroom (27)

Ambiance (26)

Room Space (26)

Hotel Area (26)

Variety (24)

Accessibility (23)

Taste (22)

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Traveler Reviews Swiss-Belhotel Harbour Bay

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Customer reviews

W***t

Business

10.0

/10

Reviewed 1 week(s) ago

Very comfortable and worth it for a business trip.

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Verified Traveler

Business

7.5

/10

Reviewed 4 week(s) ago

AC in the room is broken. No solution from the front desk.

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A***s

8.5

/10

Reviewed 4 week(s) ago

Close to the harbor and food places in the Harbor Bay complex.

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R***a

Leisure

9.4

/10

Reviewed 12 week(s) ago

The hotel is nice, close to everything. The staff is friendly, and the food is beyond compare... Hmm, lots of choices and delicious. The facilities are okay. Clean. The only downside in our room was the sink was a bit leaky. We let it slide since we were only staying for one day... Overall, it was good.

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Geby E. P.

Staycation

9.7

/10

Reviewed 13 week(s) ago

Highly recommended if you are in Batam

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1 people find it helpful

Verified Traveler

Business

5.4

/10

Reviewed 14 week(s) ago

On June 14, 2026, in room 502, the air conditioning was not cold at all. The technician tried to fix it. Within 5 minutes, the guy said to wait 30 minutes for the air conditioning to get cool. While waiting, I took a shower and realized the soap bottle was empty. So I showered using shampoo from top to bottom since it was wet already. :( My colleague complained to the reception, and finally, we moved to room 402. This room was only slightly colder, as they put the card to let the air conditioning on a few hours earlier. Until the next morning, the coolest degree was only above 24.50 degrees Celsius. For hotel air conditioning, this is considered very bad and not suitable for Swiss-Bel. This is something like a losmen grade.

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AMAL N. B. H.

Staycation

10.0

/10

Reviewed 16 week(s) ago

staff friendly & area good area

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T***i

8.3

/10

Reviewed 16 week(s) ago

At breakfast, it was so crowded that there was a waiting list to be seated. When I went to pick up my food, some items hadn't been restocked, and some bowls were empty. I'd left something at the hotel next door (I'd stayed at the Grand Swiss-Belhotel the night before). I'd sent a WhatsApp message, but no response, even though we're in the same Swiss-Bel group.

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1 people find it helpful

Teddy C.

Business

9.7

/10

Reviewed 25 week(s) ago

The hotel staff is very friendly, the rooms are clean and neatly arranged, the furniture is complete with a work desk making it feel comfortable to work in the office, access to entertainment and food places is very close, just walk 5-15 minutes and you get everything.

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1 people find it helpful

MUHAMMAD Z. I. S.

10.0

/10

Reviewed 34 week(s) ago

1 people find it helpful

M***a

9.4

/10

Reviewed 41 week(s) ago

All staff are friendly and kind, the check in and check out process is assisted well and friendly.

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1 people find it helpful

b***u

Business

10.0

/10

Reviewed 43 week(s) ago

Good good good good good good good good good good good good good good good good good good good good good good good

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G***a

Business

9.4

/10

Reviewed 46 week(s) ago

Good place to stay. Recommended place to stay in Batam

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K***o

Business

9.4

/10

Reviewed 48 week(s) ago

Strategic location near ferry to Singapore at Harbour Bay, facilities according to the price.

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2 people find it helpful

L***y

10.0

/10

Reviewed 48 week(s) ago

Suitable for families... Good first experience... Clean, food is also delicious, kids love it... Not too far from the city center

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Verified Traveler

10.0

/10

Reviewed 50 week(s) ago

There are many entertainment venues around the hotel.

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Yusnita M. Y.

9.1

/10

Reviewed 51 week(s) ago

Good location if we are taking ferry at Harbour bay, convenience store and bakery just in front of the hotel. Great service from hotel staff, excellent hospitality. Clean and nice ambience

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Verified Traveler

Business

8.5

/10

Reviewed 52 week(s) ago

The staff was friendly, the location is quite strategic, near access to restaurants and minimarkets. The room was comfy and clean. Will stay here again when I go to Batam.

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Iin D. N. S.

Business

10.0

/10

Reviewed 56 week(s) ago

Swiss Belhotel Batam the best of the best in all aspects

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R***o

Leisure

10.0

/10

Reviewed 61 week(s) ago

The bed is very comfortable, can sleep well at night

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Accommodation's Reply

30 Jul 2025

Dear Guest, Thank you for your positive review. We're glad you enjoyed our bed and had a good night's sleep. We look forward to welcoming you back soon. Best regards, Danang Aprianto, Front Office Manager.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.