The Jayakarta Suites Bandung

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8.3
/10
Very Good
11,523 reviews

What Guests Say About Their Stay

a***e

8.5
/ 10
The hotel staff is friendly and quick to respond to customer requests. The housekeeping staff, in particular, are very attentive and friendly.
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Verified Traveler

10.0
/ 10
The hotel staff is very friendly, and the environment is clean, including every corner. The food is delicious, oh my God. The rooms are spacious, with balconies and bathtubs. I'd love to come back!
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Feeyaa N. M.

8.5
/ 10
A comfortable and kid-friendly hotel. The breakfast was delicious, with plenty of menu options. The price was pocket-friendly and satisfying. Best of all, THE JAYAKARTA SUITES BANDUNG 😘
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N***a

10.0
/ 10
It was a really fun stay at Jayakarta Bandung. The hotel is kid-friendly, with activities for children. I'll definitely stay here again ❤️
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N***a

10.0
/ 10
It was a really fun stay at Jayakarta Bandung. The hotel is kid-friendly, with activities for children. I'll definitely stay here again ❤️
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In the Area
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Jl. Ir. H. Juanda 381A, Dago Atas, Bandung, Jawa Barat, Indonesia, 40135

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at The Jayakarta Suites Bandung is a good choice when you are visiting Dago Atas. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around The Jayakarta Suites Bandung

Jl. Ir. H. Juanda 381A, Dago Atas, Bandung, Jawa Barat, Indonesia, 40135
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Lobby The Jayakarta Suites Bandung
Lobby 2 The Jayakarta Suites Bandung

Discover More About The Jayakarta Suites Bandung

Location
Staying at The Jayakarta Suites Bandung is a good choice when you are visiting Dago Atas.

About The Jayakarta Suites Bandung

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at The Jayakarta Suites Bandung.

From business event to corporate gathering, The Jayakarta Suites Bandung provides complete services and facilities that you and your colleagues need.

This hotel is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from The Jayakarta Suites Bandung exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

The Jayakarta Suites Bandung is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at The Jayakarta Suites Bandung.

All facilities in The Jayakarta Suites Bandung

Bar, Cafe and Lounge The Jayakarta Suites Bandung
Bar, Cafe and Lounge
Swimming Pool The Jayakarta Suites Bandung
Swimming Pool
Entertainment Facility The Jayakarta Suites Bandung
Entertainment Facility
Functional Hall The Jayakarta Suites Bandung
Functional Hall
Common Space The Jayakarta Suites Bandung
Common Space

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Buffet breakfast

Things to Do

  • Hot tub
  • Massage
  • Outdoor pool
  • Sauna
  • Spa

Connectivity

  • Free WiFi

General

  • AC
  • Connecting rooms
  • Heater
  • Smoking area

Shuttle Service

  • Airport transfer (surcharge)
  • Airport transfer

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • Minibar
  • Refrigerator
  • Shower
  • TV

Business Facilities

  • Business center
  • Meeting facilities
  • Photocopier

Hotel Services

  • Concierge
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service

Accommodation Policy & General Information in The Jayakarta Suites Bandung

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
We would like to inform you that starting from May 1, 2025, until further notice, our restaurant and room service will operate from 07:00 to 22:00. The 24-hour service will no longer be applicable.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Jayakarta Suites Bandung
210
Number of floors in The Jayakarta Suites Bandung
4
Another facilities in The Jayakarta Suites Bandung
A la carte dinner, A la carte lunch, Buffet breakfast, Hot tub, Massage

Frequently asked question in The Jayakarta Suites Bandung

What are available facilities at The Jayakarta Suites Bandung?
There are top facilites at The Jayakarta Suites Bandung such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Jayakarta Suites Bandung?
The standard check-in time at The Jayakarta Suites Bandung is starting from From 15:00 while the latest check-out time is at Before 12:00
Does The Jayakarta Suites Bandung provide breakfast?
Yes, The Jayakarta Suites Bandung provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Jayakarta Suites Bandung?
The Jayakarta Suites Bandung is a 4.0-star hotel.
How many floors does The Jayakarta Suites Bandung have?
The Jayakarta Suites Bandung has 4 floors.
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More Reviews from Other Guests in The Jayakarta Suites Bandung

Overall Ratings & Reviews The Jayakarta Suites Bandung

Traveloka (11,427)
Other sources (96)
8.4
Very Good
From 11,427 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.5

Meal

8.2

Location

8.6

Service and Facilites

8.5

People often mention about The Jayakarta Suites Bandung
All
Staff Friendliness (277)
Ambiance (263)
Variety (259)
Room Space (257)
Family Friendly (254)
Bedroom (251)
Hotel Area (245)
Taste (245)
Bathroom (222)
Distance to City Center (215)
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Traveler Reviews The Jayakarta Suites Bandung

Number of reviews per page
20
40
Customer reviews
A***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
Suggestion for air conditioner to be replaced with new one.
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A***A
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 day(s) ago
The hotel staff was friendly. The location was great. The only downside was the lack of an iron. When I tried to borrow one, I was told it was broken and that there would be a laundry charge for ironing.
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1 people find it helpful
Accommodation's Reply
27 Oct 2026
Dear guest, We sincerely apologize for the inconvenience caused which failed to meet your expectations. Pleased be assured that we are working on addressing the highlighted concerns to ensure better guest satisfaction. We look forward to welcoming you for a more seamless experience in the future. Sincerely, The Jayakarta Suites Bandung
o***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Been here 3 times and it's always delicious.
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3 people find it helpful
Accommodation's Reply
17 Oct 2026
Dear guest, Thank you for taking the time to share your experience at The Jayakarta Suites Bandung. It is heartwarming to hear that you had a lovely stay with us. We really appreciate your kind words and we are grateful to know that we will be seeing you again in the near future, here at The Jayakarta Suites Bandung. Best Wishes, The Jayakarta Suites Bandung
Verified Traveler
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
The location is on the main road and easy to find. Parking is plentiful, and even though it seems crowded, it's still easy to find parking. The hotel is getting older, but the rooms are still neat and clean. The pool is a bit shabby, so I didn't end up swimming. Overall, it's okay, good value for a hotel in this class.
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4 people find it helpful
Accommodation's Reply
17 Oct 2026
Dear guest We very much appreciate your comments regarding your stay at The Jayakarta Suites Bandung. It is always a pleasure to receive feedback. I am sure that this feedback will serveas encouragement to all of our staff as we strive to continuously improve the quality of our services. Together within, I am sorry that you have things did not meet your expectations. Please allow me to express my sincerest apologies. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing and concerns, and it is our hope that you will give us the opportunity to serve you better in the near future. Sincerely, The Jayakarta Suites Bandung
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wangsa t. I.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
I almost always stay here when I'm in Bandung. It's a great place to relax and spend time with the kids.
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2 people find it helpful
Accommodation's Reply
05 Oct 2026
Dear Mr. Wangsa, It is a real pleasure to read your comments regarding your stay with us. We appreciate you taking the time to highlight all the aspect of your stay. The team do take great pride in this feedback, and to hear such glowing words is very rewarding. We thank you for staying with us and wish you a quick return. Best Wishes, The Jayakarta Suites Bandung
L***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
Good public area and services, nice staff and drinks.
1 people find it helpful
Accommodation's Reply
12 Oct 2026
Dear guest, Thank you for staying with us recently and taking the time to share such kind words. We try to be as good as we kind and delighted to hear that we achieved this time during your stay with us. It is always rewarding for the team to hear such fond feedback. Wish you a quick return to Bandung. Best wishes, The Jayakarta Suites Bandung
R***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The staff are all very friendly, the swimming pool is clean, the rooms are clean and comfortable.
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Accommodation's Reply
01 Oct 2026
Dear guest, There is nothing more rewarding than receiving such great comments from our guests. Thank you for staying at The Jayakarta Suites Bandung, thrilled to know that overall you had good stay experience with us. Hope to have you back with us very soon. Best wishes, Jayakarta Suites Bandung
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Good service, recommended 😍😍😍
1 people find it helpful
Accommodation's Reply
01 Oct 2026
Dear guest, It is a real pleasure to read your comments regarding your stay with us. We appreciate you taking the time to highlight all the aspect of your stay. The team do take great pride in this feedback, and to hear such glowing words is very rewarding. We thank you for staying with us and wish you a quick return. Best Wishes, The Jayakarta Suites Bandung
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
Check-in is too complicated, with many staff but only two serving. If possible, eliminate the deposit.
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1 people find it helpful
Accommodation's Reply
29 Sep 2026
Dear guest, Thank you for your recent review. We do apologize for the unpleasant experience during your stay with us. Related department is concerned to take necessary action according to this matter. Your feedback also becomes our encouragement to make an improvement at our service and product quality. Hope we have the chance to show you our progress in the near future. Sincerely, The Jayakarta Suites Bandung
Wan S. B. W. I.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Value for money. Will stay here again next time.
1 people find it helpful
Accommodation's Reply
25 Sep 2026
Dear Mr. Wan, Thank you for taking the time to share your experience at The Jayakarta Suites Bandung. It is heartwarming to hear that you had a lovely stay with us. We really appreciate your kind words and we are grateful to know that we will be seeing you again in the near future, here at The Jayakarta Suites Bandung. Best Wishes, The Jayakarta Suites Bandung
N***g
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
The hotel is vintage, but not bad. The AC wasn't cold (it was old). It was repaired, but it still wasn't cold. Luckily, it was cold in Dago, so the cool outside air helped.
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1 people find it helpful
Accommodation's Reply
25 Sep 2026
Dear guest, We sincerely apologize for the inconvenience caused which failed to meet your expectations. Pleased be assured that we are working on addressing the highlighted concerns to ensure better guest satisfaction. We look forward to welcoming you for a more seamless experience in the future. Sincerely, The Jayakarta Suites Bandung
I***p
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
There are not enough television channels, thank you.
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2 people find it helpful
Accommodation's Reply
25 Sep 2026
Dear guest, We sincerely apologize for the inconvenience caused which failed to meet your expectations. Pleased be assured that we are working on addressing the highlighted concerns to ensure better guest satisfaction. We look forward to welcoming you for a more seamless experience in the future. Sincerely, The Jayakarta Suites Bandung
R***a
icon-origin-TRAVELOKA
6.6
/10
Reviewed 7 week(s) ago
The receptionist's phone, or anything from the room's phone line, was not answered even though I called several times.
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Accommodation's Reply
15 Sep 2026
Dear guest, Thank you for sharing this review. Please accept our sincere apology for your unpleasant experience that you have had at our hotel. We are concerned with the issue that you have raised and we do not take this matter lightly. We have coordinated with respective department heads and take further actions to avoid the recurrence in the future. I will personally ensure that necessary improvement will be made. I truly apologize for the unfortunate event and I sincerely hope that you will give us another chance to make amends and make up for the disappointment. Sincerely, The Jayakarta Suites Bandung
TAMAM O.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
Pleasant even though the building is old but still looks luxurious.
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2 people find it helpful
Accommodation's Reply
11 Sep 2026
Dear Mr. Tamam, Thank you for staying with us recently and taking the time to share such kind words. We try to be as good as we kind and delighted to hear that we achieved this time during your stay with us. It is always rewarding for the team to hear such fond feedback. Wish you a quick return to Bandung. Best wishes, The Jayakarta Suites Bandung
a***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
The hotel staff is friendly and quick to respond to customer requests. The housekeeping staff, in particular, are very attentive and friendly.
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Accommodation's Reply
06 Sep 2026
Dear guest, It is a real pleasure to read your comments regarding your stay with us. We appreciate you taking the time to highlight all the aspect of your stay. The team do take great pride in this feedback, and to hear such glowing words is very rewarding. We thank you for staying with us and wish you a quick return. Best Wishes, The Jayakarta Suites Bandung
V***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
Our second stay here has always been comfortable, safe, and peaceful, and the kids absolutely loved it. We left behind a piece of clothing, and the customer service was very responsive. We were able to send it via a package, and we paid for the shipping ourselves. The only downside was that we didn't get a free birthday cake, even though we actually got one.
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1 people find it helpful
Accommodation's Reply
06 Sep 2026
Dear guest We very much appreciate your comments regarding your stay at The Jayakarta Suites Bandung. It is always a pleasure to receive feedback. I am sure that this feedback will serveas encouragement to all of our staff as we strive to continuously improve the quality of our services. Together within, I am sorry that you have things did not meet your expectations. Please allow me to express my sincerest apologies. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing and concerns, and it is our hope that you will give us the opportunity to serve you better in the near future. Sincerely, The Jayakarta Suites Bandung
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
The hotel staff is very friendly, and the environment is clean, including every corner. The food is delicious, oh my God. The rooms are spacious, with balconies and bathtubs. I'd love to come back!
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2 people find it helpful
Accommodation's Reply
31 Aug 2026
Dear guest, It is a real pleasure to read your comments regarding your stay with us. We appreciate you taking the time to highlight all the aspect of your stay. The team do take great pride in this feedback, and to hear such glowing words is very rewarding. We thank you for staying with us and wish you a quick return. Best Wishes, The Jayakarta Suites Bandung
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A KAUTSAR
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Will try again, the atmosphere is cozy.
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Accommodation's Reply
31 Aug 2026
Dear Mr. Kautsar, Thank you for taking the time to share your experience at The Jayakarta Suites Bandung. It is heartwarming to hear that you had a lovely stay with us. We really appreciate your kind words and we are grateful to know that we will be seeing you again in the near future, here at The Jayakarta Suites Bandung. Best Wishes, The Jayakarta Suites Bandung
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
Amidst the onslaught of modern hotels, this one does have a very vintage feel. I'd suggest keeping the lights on a bit dim to avoid the overpowering spooky vibe. For kids, rather than paying extra for breakfast, it's better to just buy it outside, as the menu is pretty basic. Overall, it's pretty good.
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1 people find it helpful
Accommodation's Reply
26 Aug 2026
Dear guest, We sincerely apologize for the inconvenience caused which failed to meet your expectations. Pleased be assured that we are working on addressing the highlighted concerns to ensure better guest satisfaction. We look forward to welcoming you for a more seamless experience in the future. Sincerely, The Jayakarta Suites Bandung
Hari N. Y.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
The hotel staff were very friendly and very helpful.
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2 people find it helpful
Accommodation's Reply
24 Aug 2026
Dear Mr. Hari, Thank you for taking the time to share your experience at The Jayakarta Suites Bandung. It is heartwarming to hear that you had a lovely stay with us. We really appreciate your kind words and we are grateful to know that we will be seeing you again in the near future, here at The Jayakarta Suites Bandung. Best Wishes, The Jayakarta Suites Bandung
Number of reviews per page
20
40

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.