How many rooms are available at Wyndham Surabaya?

Wyndham Surabaya has 292 rooms in total.

Does Wyndham Surabaya provide parking?

Yes, Wyndham Surabaya provides parking. Please confirm details directly with the hotel.

Does Wyndham Surabaya have a swimming pool?

Yes, a swimming pool is available at Wyndham Surabaya.

What do past guests say about Wyndham Surabaya?

Wyndham Surabaya is well-known for its Location, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

THB | EN

Search Hotels

Wyndham Surabaya

Name: Wyndham Surabaya
Address: Jalan Basuki Rahmat 67-73 , Genteng, Surabaya, Jawa Timur, Indonesia, 60271, Jalan Basuki Rahmat 67-73, Jawa Timur, 60271, Indonesia
Rating: 8.7

Hotels

Preferred Partner Plus

All-star Accommodation

Finding rooms for you...

8.7

/10

Very Good

8,493 reviews

What Guests Say About Their Stay

a***i

10.0

/ 10

All the staff are really friendly, early check-in is allowed, you can check-in at 1 o'clock.. Love Wyndham so much ❤️

See original

M***d

10.0

/ 10

I recently had the pleasure of staying at Wyndham Surabaya for 4 days and 4 nights, and I can honestly say it was an amazing experience from start to finish. This 5-star hotel at Jl. Basuki Rahmat is truly in the heart of Surabaya - close to Tunjungan Plaza, great location, but once you enter the lobby you feel pure luxury and calm away from the city buzz. The room was spacious, impeccably clean, modern, and very comfortable with everything I needed - fast WiFi, Smart TV, cozy bedding, and a beautiful city view. Breakfast buffet at Tangerine Restaurant was outstanding with so many Indonesian and international options. The outdoor pool, gym and spa facilities were top-notch. But what made this stay truly unforgettable was the service. A very special mention to Ms. Eva - she is an asset to Wyndham Surabaya. Her hospitality is exceptional. Always smiling, very professional, attentive, and goes above and beyond to make guests feel welcome and valued. She handled everything with such grace and genuine care. Great staff like Eva is the reason guests come back. To the entire team at Wyndham Surabaya - thank you for 4 amazing days. You have set a very high standard. I will definitely be back and highly recommend this hotel to anyone visiting Surabaya. Highly recommended!

I***I

10.0

/ 10

It was a pleasant stay, the staff were friendly and very helpful. Recommended.

See original

A***d

10.0

/ 10

Very very nice hospitality service, very clean and bright room, flexibility and warm welcome. Top notch.

L***a

10.0

/ 10

Great! Keep it up, it's a great hotel for families and business. Close to the city and entertainment, too.

See original

In the Area

See Map

Jalan Basuki Rahmat 67-73 , Genteng, Surabaya, Jawa Timur, Indonesia, 60271

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

Highlights at This Property

As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.

Great value in its class

High-quality service

note: hotel was previously named Pullman Surabaya City Centre Wyndham Surabaya is located in area / city Genteng. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

What's around Wyndham Surabaya

Jalan Basuki Rahmat 67-73 , Genteng, Surabaya, Jawa Timur, Indonesia, 60271

Discover More Places

Discover More About Wyndham Surabaya

note: hotel was previously named Pullman Surabaya City Centre

Location
Wyndham Surabaya is located in area / city Genteng.

About Wyndham Surabaya

From business event to corporate gathering, Wyndham Surabaya provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Wyndham Surabaya, a wonderful accommodation for your family holiday.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Wyndham Surabaya exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Wyndham Surabaya is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Wyndham Surabaya.

All facilities in Wyndham Surabaya

Bar, Cafe and Lounge

Swimming Pool

Fitness Center

Functional Hall

Lobby

Food and Drinks

A la carte dinner
A la carte lunch
Bar
Breakfast
Buffet breakfast
Dining area
Set menu dinner

Transportation

Car rental
Shopping center shuttle
Valet parking

Things to Do

Hot tub
Outdoor pool
Sauna
Spa
Sauna

Connectivity

Free WiFi

General

AC
Reception hall
Connecting rooms
Swimming pool
Smoking area

Accessibilty

Wheelchair accessible

Shuttle Service

Airport transfer (surcharge)

Public Facilities

Parking
Coffee shop
Elevator
24-hour room service
Restaurant
Room service
Safety deposit box
WiFi in public area

In-room Facilities

Bathtub
Cable TV
Desk
Hairdryer
In-room safe
Minibar
Separate shower and tub
Shower
TV

Hotel Services

Bellhop
Concierge
24-hour Receptionist
24-hour security
Laundry service
Luggage storage
Newspaper in lobby

Business Facilities

Business center
Conference room
Meeting facilities
Printer

Nearby Facilities

ATM/Banking
Gift shop
Supermarket

Accommodation Policy & General Information in Wyndham Surabaya

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Contact Accommodation Before Arrival

Guests should contact hotel 1 day(s) prior to arrival

Read All

General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Wyndham Surabaya	292
Number of floors in Wyndham Surabaya	26
Another facilities in Wyndham Surabaya	A la carte dinner, A la carte lunch, Bar, Breakfast, Buffet breakfast

Frequently asked question in Wyndham Surabaya

What are available facilities at Wyndham Surabaya?

There are top facilites at Wyndham Surabaya such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Wyndham Surabaya?

The standard check-in time at Wyndham Surabaya is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Wyndham Surabaya provide breakfast?

Yes, Wyndham Surabaya provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Wyndham Surabaya?

Wyndham Surabaya is a 5.0-star hotel.

How many floors does Wyndham Surabaya have?

Wyndham Surabaya has 26 floors.

See All

More Reviews from Other Guests in Wyndham Surabaya

Overall Ratings & Reviews Wyndham Surabaya

Traveloka (8,372)

Other sources (121)

8.8

Very Good

From 8,372 reviews

Provided by travelers on

Cleanliness

9.0

Room Comfort

9.0

Meal

8.6

Location

9.1

Service and Facilites

8.8

People often mention about Wyndham Surabaya

All

Room Space (332)

Distance to City Center (324)

Bedroom (303)

Staff Friendliness (286)

Bathroom (283)

Ambiance (274)

Hotel Area (257)

Accessibility (242)

Family Friendly (215)

Surroundings (213)

Sort by

Most Recent

Format

With Text

Preferences

All Ratings, Current App Language, See all reviews

Traveler Reviews Wyndham Surabaya

Number of reviews per page

Customer reviews

a***h

9.0

/10

Reviewed 3 day(s) ago

The noises around the room were heard.

Find this review helpful?

a***i

10.0

/10

Reviewed 4 day(s) ago

All the staff are really friendly, early check-in is allowed, you can check-in at 1 o'clock.. Love Wyndham so much ❤️

See original

Find this review helpful?

P***i

Leisure

9.7

/10

Reviewed 1 week(s) ago

You can request it for a special day. I've stayed here several times on staycations with my family, and I'm so happy.

See original

Find this review helpful?

L***a

Staycation

10.0

/10

Reviewed 1 week(s) ago

Clean, tidy bedroom, bathroom, delicious food.

See original

Find this review helpful?

Mawaddah

10.0

/10

Reviewed 2 week(s) ago

All the staff were very friendly and helpful, thank you.

See original

Find this review helpful?

M***d

Leisure

10.0

/10

Reviewed 2 week(s) ago

Find this review helpful?

s***i

8.5

/10

Reviewed 2 week(s) ago

You can add drinking water refills around the room area.

See original

Find this review helpful?

A***n

9.4

/10

Reviewed 2 week(s) ago

One of the best hotels in town, will go there again for sure.

Find this review helpful?

A***n

Business

9.4

/10

Reviewed 2 week(s) ago

One of the best hotels in Surabaya, totally recommended.

Find this review helpful?

A***n

Leisure

9.7

/10

Reviewed 2 week(s) ago

The hotel staff was very helpful. It smelled delicious and luxurious, and the location was perfect. It was perfect on Sunday mornings, as there was a CFD event in front of the hotel.

See original

1 people find it helpful

A***n

10.0

/10

Reviewed 2 week(s) ago

Excellent hotel service

See original

Find this review helpful?

Verified Traveler

Leisure

8.5

/10

Reviewed 3 week(s) ago

The staff is very friendly and helpful, especially Eva. She made sure clear communication and was very helpful with the room arrangements. The room is clean but very outdated, with a very old design. The wallpaper is old and worn out, and the toilet shower and handles are difficult to turn. Otherwise, a comfortable stay overall.

Find this review helpful?

ario k.

Leisure

9.7

/10

Reviewed 3 week(s) ago

Accessible to the city center, clean, and proactive and pleasant staff. The food needs improvement, and the reservation system needs to be improved to eliminate the need for multiple confirmations.

See original

Find this review helpful?

ario k.

Leisure

9.7

/10

Reviewed 3 week(s) ago

Accessible to the city center, clean, and the staff are proactive and pleasant. The food needs improvement, and the reservation system needs to be addressed to eliminate the need for multiple confirmations.

See original

Find this review helpful?

ario k.

Leisure

10.0

/10

Reviewed 3 week(s) ago

Accessible to the city center, clean, and proactive and pleasant staff. The food needs improvement, and the reservation system needs to be improved to eliminate the need for multiple confirmations.

See original

Find this review helpful?

Accommodation's Reply

17 Sep 2026

Dear Ari, From Wyndham Surabaya, Thank you so much for taking the time to share your valuable feedback and comments about your stay at our hotel. We are delighted that you enjoyed Wyndham Surabaya's excellent location in the heart of Surabaya's vibrant business and entertainment district, as well as the outstanding service you received during your stay. Regarding your suggestions concerning food options and the reservation system, we will take appropriate action to prevent similar issues in the future. Wyndham Hotels & Resorts are committed to always meeting the needs and expectations of all our guests. Thank you again for your valuable feedback. We will strive to provide even higher quality service in the future. For your next stay, we recommend you try our new Deluxe Room, designed to be brighter, airier, cleaner, and more comfortable. The rooms feature amenities such as wireless charging, USB-A and USB-C ports, a 55x55 inch Smart TV, and premium, eco-friendly amenities. For the latest updates, please follow us on Instagram, Facebook, YouTube, and TikTok (@wyndhamsurabaya). We look forward to seeing you again at Wyndham Surabaya.

See original

ario k.

9.7

/10

Reviewed 3 week(s) ago

See original

Find this review helpful?

ario k.

Leisure

9.6

/10

Reviewed 3 week(s) ago

Accessible to the city center, clean, and proactive and pleasant staff. The food needs improvement, and the reservation system needs to be improved to eliminate the need for multiple confirmations.

See original

Find this review helpful?

B***g

Leisure

10.0

/10

Reviewed 3 week(s) ago

Very spacious room, the hotel atmosphere is calm and luxurious.

See original

Find this review helpful?

A***y

8.5

/10

Reviewed 4 week(s) ago

Friendly and polite staff, the best.

See original

Find this review helpful?

L***a

10.0

/10

Reviewed 4 week(s) ago

It was really fun staying here with the family

See original

Find this review helpful?

Number of reviews per page

Ready to make up your mind?

Book Your Stay Now

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.