Bristol Palace Hotel

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9.4
/10
Exceptional
1,002 reviews

What Guests Say About Their Stay

Edwin

10.0
/ 10
Great hotel. Great staff. Great location. Every bit of our stay there was top notch. We will definitely book there again!

Sevin

10.0
/ 10
The star of this hotel is the incredible architecture, but the staff were also remarkable. The location is very convenient. I’ll definitely be back.

Mark

10.0
/ 10
Good hotel, very helpful staff, many thanks to them for helping extend our stay. Air conditioning works well and is controllable. Fabric of the hotel needs a bit of attention, the floor of our room was gouged, and sink a bit temperamental, wardrobe was small. Nothing too serious. Hotel location good and central. it’s near the metro and bus stops.And next to concert hall. Fabulous palaces nearby. Hope the Genoa council bans polluting vehicles from city - air quality on streets must improve!
In the Area
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Via XX Settembre 35, Genova, Metropolitan City of Genova, Liguria, Italy, 16121

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at Bristol Palace Hotel is a good choice when you are visiting Genoa. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Bristol Palace Hotel

Via XX Settembre 35, Genova, Metropolitan City of Genova, Liguria, Italy, 16121
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Discover More About Bristol Palace Hotel

General
Near Old Port

Location
With a stay at Bristol Palace Hotel, you'll be centrally located in Genoa, within a 5-minute drive of Old Port and Genoa Port Center. This luxury hotel is 1.9 mi (3.1 km) from Port of Genoa Cruise Ship Terminal and 0.2 mi (0.3 km) from La casa di Cristoforo Colombo.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Piazza de Ferrari - 0.2 km / 0.1 mi
Genoa Museum - 0.2 km / 0.1 mi
La casa di Cristoforo Colombo - 0.2 km / 0.2 mi
Teatro Carlo Felice - 0.3 km / 0.2 mi
Porta Soprana - 0.3 km / 0.2 mi
Doge's Palace - 0.3 km / 0.2 mi
Chiesa del Gesù - 0.3 km / 0.2 mi
Chiesa del Gesu e dei Santi Ambrogio e Andrea - 0.4 km / 0.2 mi
Piazza Matteotti - 0.4 km / 0.2 mi
Archivio Storico del Comune di Genova - 0.4 km / 0.2 mi
Palazzo Ducale - 0.4 km / 0.3 mi
Piazza San Matteo - 0.5 km / 0.3 mi
Cattedrale di San Lorenzo - 0.6 km / 0.4 mi
Via Garibaldi - 0.6 km / 0.4 mi
Parco della Villetta Di Negro - 0.6 km / 0.4 mi

The preferred airport for Bristol Palace Hotel is Cristoforo Colombo Airport (GOA) - 10.6 km / 6.6 mi

Facilities
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services.

Business Facilities
Featured amenities include complimentary wired internet access, express check-in, and express check-out. This hotel has 9 meeting rooms available for events. Limited parking is available onsite.

Dining
Satisfy your appetite for lunch or dinner at Giotto, a restaurant which specializes in Italian cuisine, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.

Rooms
Make yourself at home in one of the 133 air-conditioned rooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Bathrooms have bidets and hair dryers. Conveniences include phones, as well as safes and complimentary bottled water.

All facilities in Bristol Palace Hotel

Common Space Bristol Palace Hotel
Common Space
Lobby Bristol Palace Hotel
Lobby
Exterior Bristol Palace Hotel
Exterior
Bedroom Bristol Palace Hotel
Bedroom
Others Bristol Palace Hotel
Others

Transportation

  • Limited parking

Food and Drinks

  • Breakfast
  • Snack bar

Connectivity

  • LAN Internet
  • Free WiFi

General

  • Banquet
  • Ballroom
  • Terrace

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Elevator

Hotel Services

  • Laundry service
  • Express check-in
  • Luggage storage
  • Express check-out
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Accommodation Policy & General Information in Bristol Palace Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, mobile payments, and cash
  • Mobile payment options include: Alipay and WeChat Pay
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Limited Number Of Pets In Room
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Bristol Palace Hotel
133
Number of floors in Bristol Palace Hotel
6
Another facilities in Bristol Palace Hotel
Limited parking, Breakfast, Snack bar, LAN Internet, Free WiFi

Frequently asked question in Bristol Palace Hotel

What are available facilities at Bristol Palace Hotel?
There are top facilites at Bristol Palace Hotel such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Bristol Palace Hotel?
The standard check-in time at Bristol Palace Hotel is starting from 14:00 - 00:00 while the latest check-out time is at Before 12:00
Does Bristol Palace Hotel provide breakfast?
Yes, Bristol Palace Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Bristol Palace Hotel?
Bristol Palace Hotel is a 5.0-star hotel.
How many floors does Bristol Palace Hotel have?
Bristol Palace Hotel has 6 floors.
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More Reviews from Other Guests in Bristol Palace Hotel

Overall Ratings & Reviews Bristol Palace Hotel

Traveloka (1)
Other sources (1,001)
9.4
Exceptional
From 1,001 reviews
Cleanliness

9.6

Room Comfort

9.2

Service and Facilites

9.6

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Traveler Reviews Bristol Palace Hotel

Number of reviews per page
20
40
Top reviews
Edwin
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Great hotel. Great staff. Great location. Every bit of our stay there was top notch. We will definitely book there again!
Sevin
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The star of this hotel is the incredible architecture, but the staff were also remarkable. The location is very convenient. I’ll definitely be back.
Mark
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Good hotel, very helpful staff, many thanks to them for helping extend our stay. Air conditioning works well and is controllable. Fabric of the hotel needs a bit of attention, the floor of our room was gouged, and sink a bit temperamental, wardrobe was small. Nothing too serious. Hotel location good and central. it’s near the metro and bus stops.And next to concert hall. Fabulous palaces nearby. Hope the Genoa council bans polluting vehicles from city - air quality on streets must improve!
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Cherie
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

We loved this hotel. We were checked in by a very delightful young woman who welcomed us so warmly. We had a large room on the 6th floor. Our room was beautiful. The bed was super comfortable. We had a little balcony which we enjoyed looking out at the world below. We had no issue with noise whatsoever. The breakfast is immense and plentiful. You do have to pay extra if you want porridge or eggs that aren’t scrambled. However, there are cheeses, yoghurts, cereal, pastries, hot dishes, salad items etc to choose from. We sat outside to enjoy our breakfast. The serving staff are very polite and friendly. The reason I have given it 4 stars is because I needed a steamer for 2 very delicate items I was going to be wearing. I am aware that they have an ironing service that you can send items to housekeeping. However, I was speaking at an event and also going to a special dinner. The items were irreplaceable and very important to me. I simply wanted to use a steamer to ensure the silk items were kept with me. I kindly requested three times on different days for the steamer. One gentleman at the front desk was abrupt and said they only have two in the entire hotel. I felt uncomfortable by his manner. I never got to see the elusive steamer. If you don’t need a steamer you will have a great stay!
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Evan
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Lovely midsize luxury hotel in the center of Genoa, convenient to the Old Town and shopping precincts. In a beautiful old palace, the room was quiet and comfortable. The hotel doesn’t have amenities like a gym or a pool, but that didn’t matter for us. The staff were all great. We had bicycles and they could not have been nicer about storing them or helping us with them. Breakfast was excellent too.
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Andrew
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

A classic hotel in Genoa - old but really well looked after - walkable to shops, restaurants and attractions. Room was clean and comfortable, with mini-fridge and a nice bathroom. Buffet breakfast spread was good. No on-site parking, but valet parking is available for a daily fee, and the staff are quite efficient at taking and retrieving your vehicle. Staff were all polite and helpful. We’ve stayed here before and will likely stay here again.
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Aleksandr
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

great place and Location. right on the shopping street and close to main square.. rooms are small but clean and nice.. Staff is friendly!
Jennifer
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Hotel Bristol Palace is a beautiful historic property in an excellent location for exploring Genoa. We walked to many of the major attractions, restaurants, aquarium, Piazza De Ferrari, and Columbus House. The hotel itself is elegant, bed exceptionally comfortable, and sheets and pillows among the best of our trip. The terrace restaurant is lovely. We had a wonderful dinner with attentive service and excellent wine recommendations. The highlight of our stay was Ivan at the bar, who was absolutely fantastic! He prepared his favorite versions of the cocktails we ordered with personality and pizzazz. I am giving four stars because, as an Expedia Gold member booking a VIP Access property, I expected the benefits to be recognized without having to ask for them. The two women at the front desk were very kind and helpful and checked with the manager, after which the complimentary breakfast was approved, but the room was not upgraded. The room itself was very nice, but our view was directly into the interior of the hotel including the noisy elevator shaft. As a VIP guest, and also as a travel writer hoping to photograph and feature the property, I was disappointed with the room placement and view. There was also a bit of confusion with a room service delivery, it arrived very late and for only one person, but we were still able to enjoy the buffet. The breakfast buffet could be improved with fresh instead of packaged gluten free selections. Overall, we had a pleasant stay.
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Joanne
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Beautiful hotel! The staff was so friendly and welcoming they gave us some great advice on where to eat and what to see!!
Janet
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I felt like a princess and my prince. Ivanfrom the bar was so helpful with local information. He also spoke 4 languages. The front desk staff was attentive even when busy they looked up and acknowledged my presence. The room was immaculate. Easy to access with a huge bath. Chandelier in the center. Tea and coffee . Breakfast was wonderful with a great staff. Best stay on our 22 day Italy trip.
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Kimberly
icon-Business
Business
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Matteo was incredible at the front desk-so helpful and accommodating for any request. The breakfast service was beautiful and the hotel location is super
Ken
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Just beautiful. Restaurants and breakfast was delightful. Location was central.
Michael
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Staff was great!
Andre
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Centrally located walking distance to many attractions and great restaurants. Great staff and accommodating
Karen
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great location, beautiful and comfortable rooms, amazing staff, delicious breakfast
Patrick
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great!
Robert
icon-
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Very friendly staff. Comfortable hotel
Mercy
icon-Family
Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Customer service was superb, the room perfect in a beautiful historic hotel.
Monica
icon-Family
Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

This is a beautiful Hotel with friendly and helpful staff. They are the best! Great dinner, breakfast buffet, location. Definitely I will love to stay in this place again.
Calvin
icon-Family
Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Very nice hotel in a great location and extremely helpful staff.
Number of reviews per page
20
40

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Exterior 4 Bristol Palace Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.