GRAND BASE Beppu Ekimae

Great location close to Beppu Station. Lots of restaurant options around and an easy bus ride up to the hells of Beppu.

The room is clean and large and smells ,washroom is old have a bug,have a washing machine but old.the hotel to the Beppu station take ten minutes but from Fukuoka airport to the hotel is far and from the highway bus station to the hotel is far.

Kitchen lights の故障と枕カバー　スペアータオルのシミが残念でした。

The play was amazing, my kids love it. It would better if you also put the maps to minimize the confusion. I hope you can add more kitchen tools instead of only one pot.

Relatively near to the Beppu Station. Nice, spacious and comfortable for 5 of us. There were 3 double beds. Nice kitchenette and washing machine. Place was very clean and well maintained. Check in is only possible from 3pm via an iPad at entrance. Otherwise a fairly comfortable place for 2 nights.

Room was spacious for 4 adults and a small child.

The cleanliness of the house could have been better, such as area near the sink, and in the fridge, and this feeling was confirmed by encountering a cockroach on the first night, which is unacceptable, especially for hotels in japan

At check-in, the volume on the tablet was so low that it was almost impossible to communicate, which caused a lot of difficulty. Also, a very large cockroach appeared, which startled my entire family. The hygiene of the place is highly questionable. However, the location of the accommodation was quite good.

Very big room, got dining table, sofa, our biggest room in Japan. But no reception, it’s a self check in. No luggage storage before check in. Close to station which is very nice. Our room got washing machine, and bathroom got air drying system, so clothes will dry quickly.

Door didn’t shut well. Needed to close forcefully. Should have been inspected

I enjoyed staying here, but there are some things that can be improved. The air filter in the bathroom had not been cleared in a really long time, if ever. No one has dusted behind the TV in quite some time. I stayed for two weeks, but was only given 1 role of toilet paper and a meager amount of dish soap. The lighting outside is very dim and I was worried about slipping when come back in the evening when it had rained. It would also be helpful to have instructions in English for the appliances. When I checked in, the bathroom smelled like cigarette smoke and I never got a response when I messaged the property about this. But, the unit is spacious, quiet, and has comfortable beds.

We did not receive any email notification about instructions and password beforehand. No one try to inform us until we found out once arrived. So panicked and unpleasant experience.

Modern. Clean, spacious, easy to check in and out, perfect.

Like that it's close to a lot of eateries, onsens and mall. The only down side no parking on site but coin parking is super close by.

Great place to stay. I’ve stayed here multiple times and we come back. It is close to the things I want to do. A slight walk from the train station. Recommend for anyone.

Great stay going back soon. Great area and quiet. Recommend to anyone.

Great Hotel, good location. I would come back again

Great hotel. I would stay here again as soon as possible.close to where I wanted to go.

New spacious property. Good location near Beppu station. Quiet neighborhood. The deco is rather dark so could improve with more or better lighting.

Brilliant, clean, tidy everything we needed was there for our stay. Facilities were excellent.Close to station and city centre.