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HESTA Hakone
Guest Houses
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8.0
/10
Very Good
174 reviews
What Guests Say About Their Stay
andrew
10.0
/ 10
I only we didnt like was we only had 1 night to enjoy it. We wished we had more time to stay longer. It was so close to everything we wanted to do. Great isakaya with beautiful food just a short walk down the hill. It was great.
Callum
10.0
/ 10
A really nice hotel with really helpful staff. The rooms were a great size, with comfortable beds and private bathroom. For the price I highly recommend staying here if you are in the area
Tina
10.0
/ 10
The staff that help us was extremely helpful. We stayed for one night and it was very nice. The onsen was needed at the end of day to soak. The only think was there was an extra charge of 6.00 CAnwas on the website and there is nothing close by if you did not bringAN witch I do not recall
In the Area
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Motohakone 159-205, Hakone-cho, Shizuoka, Susono, Chubu, Japan, 250-0522
Main Facilities
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Parking
WiFi
What's around HESTA Hakone
Motohakone 159-205, Hakone-cho, Shizuoka, Susono, Chubu, Japan, 250-0522
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Discover More About HESTA Hakone
General
In Hakone (Motohakone)
Location
With a stay at HESTA Hakone in Hakone (Motohakone), you'll be a 1-minute drive from Lake Ashi and 5 minutes from Ōwakudani. This guesthouse is 4.3 mi (7 km) from Hakone Kowakien Yunessun and 8.3 mi (13.4 km) from Hakone Hot Springs.
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.
Sengokuhara Onsen - 0.1 km / 0.1 mi
Lake Ashi - 0.6 km / 0.4 mi
Hakone Pirate Ship - 0.7 km / 0.4 mi
Hakone Visitor Center - 1.1 km / 0.7 mi
Kuzuryu Shrine - 2.4 km / 1.5 mi
Hakone Ropeway - 2.5 km / 1.6 mi
Hakuryu Shrine - 2.5 km / 1.6 mi
Ōwakudani - 2.7 km / 1.7 mi
Daihakone Country Club - 3 km / 1.9 mi
Sengokuhara Susuki Prairie - 3.4 km / 2.1 mi
Hakone Komagatake Ropeway - 3.9 km / 2.4 mi
Hakone-en Aquarium - 4 km / 2.5 mi
Pola Museum of Art - 4.6 km / 2.8 mi
Hakonejinja Mototsumiya - 4.6 km / 2.8 mi
Hakoneen Golf Course - 4.8 km / 3 mi
The nearest airports are:
Haneda Airport (HND) - 120.3 km / 74.7 mi
Narita Intl. Airport (NRT) - 186.8 km / 116.1 mi
Facilities
Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and a vending machine.
Business Facilities
Featured amenities include luggage storage, laundry facilities, and microwave in a common area. Limited parking is available onsite.
Rooms
Make yourself at home in one of the 22 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms have slippers and toilets with an electronic bidet.
All facilities in HESTA Hakone
Entertainment Facility
Lobby
Exterior
Others
Restaurant
Public Facilities
- Parking
- Smoke-free area
Transportation
- Limited parking
Things to Do
- TV lounge
Connectivity
- Free WiFi
General
- Microwave (shared)
Hotel Services
- Luggage storage
Nearby Facilities
- Laundry
Accommodation Policy & General Information in HESTA Hakone
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
Check-in/Check-out Time
Check-in:
16:00 - 21:00
Check-out:
Before 10:00
General Check-in Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Pets
Pets Not Allowed
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General Information
Popular Facilities | Parking, WiFi |
Check-In / Check-Out Time | From 16:00 - 21:00 - to 10:00 |
Available rooms at HESTA Hakone | 22 |
Another facilities in HESTA Hakone | Smoke-free area, Limited parking, TV lounge, Free WiFi, Microwave (shared) |
Frequently asked question in HESTA Hakone
What are available facilities at HESTA Hakone?
There are top facilites at HESTA Hakone such as Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at HESTA Hakone?
The standard check-in time at HESTA Hakone is starting from 16:00 - 21:00 while the latest check-out time is at Before 10:00
What is the star rating of HESTA Hakone?
HESTA Hakone is a 2.5-star hotel.
How many rooms are available at HESTA Hakone?
HESTA Hakone has 22 rooms in total.
Does HESTA Hakone provide parking?
Yes, HESTA Hakone provides parking. Please confirm details directly with the hotel.
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More Reviews from Other Guests in HESTA Hakone
Overall Ratings & Reviews HESTA Hakone
Other sources (174)
8.0
Very Good
From 174 reviews
Cleanliness
8.4
Room Comfort
7.8
Service and Facilites
7.8
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Traveler Reviews HESTA Hakone
Number of reviews per page
20
40
Top reviews
Mikayla
with Partner
6.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Good hotel
Aidan
with Friends
8.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
The rooms were big and nice, great location, nice front desk staff. It was a little hard to get to and around with large luggage, but aside from that it was a great experience and right near Lake Ashi.
RINABAHEN
Family
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Clean and good
Filipe cordeiro forte
with Partner
8.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Quarto espaçoso e limpo
Café da manhã fraco
Não tem comércio perto mas tem máquinas de venda no hotel
Ponto de ônibus é perto
Mitsuharu
8.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
I stayed at the hotel only for sleep. I even have a chance to enjoy "onsen" because of my limited time.
I didn't have an opportunity to talk with the staff very much because I arrived there after 10 P.M.
The parking was large enough and well arranged, so I could easily put my vehicle. The dormitory type room was clean and the bed was comfortable.
There is always the potential problem because of the room type... snoring and chatting by other guests in the nighttime were somewhat bothering,
However, over all, my experience was good.
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andrew
Family
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
I only we didnt like was we only had 1 night to enjoy it. We wished we had more time to stay longer. It was so close to everything we wanted to do. Great isakaya with beautiful food just a short walk down the hill. It was great.
jocelyn
Friends and Family Family
10.0
/10
Reviewed 24 week(s) ago
Hotels.com verified review
Belle hotel avec le osen , wow
Ho Kiu
Leisure Family
10.0
/10
Reviewed 43 week(s) ago
Expedia Group verified review
Paradise for Crazy Drivers, hundreds of turns every time
Warren
Leisure with Partner
10.0
/10
Reviewed 45 week(s) ago
Expedia Group verified review
fantastic place and it is budge friendly
Kenichi
2.0
/10
Reviewed 45 week(s) ago
Expedia Group verified review
no communication about checkin time and refusing a refund. not acceptable.
Clarence
6.0
/10
Reviewed 56 week(s) ago
Hotels.com verified review
It was good; it met expectations in that it was just a stay in Hakone. It is a shared bath, and the vending machine food isn't that great. The nearest convenience store is a 1-hour walk from the stay, and most restaurants close around 3 or 4. The bus stop is a short walk away.
Callum
Leisure with Friends
10.0
/10
Reviewed 58 week(s) ago
Expedia Group verified review
A really nice hotel with really helpful staff. The rooms were a great size, with comfortable beds and private bathroom. For the price I highly recommend staying here if you are in the area
Tina
10.0
/10
Reviewed 59 week(s) ago
Expedia Group verified review
The staff that help us was extremely helpful. We stayed for one night and it was very nice. The onsen was needed at the end of day to soak. The only think was there was an extra charge of 6.00 CAnwas on the website and there is nothing close by if you did not bringAN witch I do not recall
Stephanie
Leisure Family
8.0
/10
Reviewed 74 week(s) ago
Expedia Group verified review
Enjoyed staying here! Quiet and comfortable. I think it would be a lot easier to get around if stayed in Gora though. Also didn’t realize it was a shared bath (no shower/bath in room) but it was nice. There is also an additional fee you have to pay at the property for the bath (hot springs).
Mary
Business
10.0
/10
Reviewed 75 week(s) ago
Hotels.com verified review
The hotel is close to the Ropeway and Pirate ship, as well as a mainbus station and so perfect for getting around. I had a huge room with a great view of the lake. The public bath was also great. Yes, its outdated and there's a strange smell, but dont let that put you off, you will have a great time here.
Rhys
Leisure
8.0
/10
Reviewed 76 week(s) ago
Expedia Group verified review
Not the cleanest place I’d ever stayed in and it’s definitely dated but you get what you pay for. The rooms are huge western size, more than enough room for two people and to spread luggage everywhere too.
The gentlemen on reception was very polite and helpful, had a translation device to hand for a few of my more complex requests.
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xing
2.0
/10
Reviewed 79 week(s) ago
Expedia Group verified review
I reserved the room for 2080 Yuan at expedia.com. But when I got in the hotel, told me the charge is 2140 Yuan, 600 Japan Yuan difference, hotel didn’t give any explanation. Also in the room all of powers and power sockets by inserting room key to turn them on, that means you have keep lights on when you are sleeping if you use power plug to charge phone or connect sleep machine, that make me crazy.
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Luca
Leisure with Friends
4.0
/10
Reviewed 79 week(s) ago
Expedia Group verified review
The price simply isn’t worth it.
There is no reason to pick this hotel over anywhere else in that area. The positive thing is the room is big (no shower). I will now list below the negative aspects of this accommodation.
- Staff are non existent, there is occasionally someone at the desk but never after 9pm. They are completely useless at assisting you and are unlike any other Japanese person I have encountered. They couldn’t arrange a Taxi for us, and couldn’t answer the phone either. There is no food outside of the vending machine options which are ok. If you don’t have a car I would avoid this entire AREA of Hakone. It is very beautiful landscape but extremely hard to get too - if you are out after 6pm good luck there is nothing open in even the main area of Gora which isn’t just a small town open for the attractions this area is blackout at night. The Bus stops at around 730pm. If you miss the train or bus you are at the mercy of waiting for a taxi to maybe show up unless you have a competent hotel to organise one for you.
This area seems to have infinite guest houses and hotels all with a very weird vibe seemingly run down and semi abandoned. The onsen was very average and lots of things like lights, kettles etc do not work.
The way Hakone works is there is a ropeway cable car that goes up and down the mountain and ends at 5pm this is a short walk away to the bottom at Lake Ashi which is lovely in the morning and day time then you catch the cable up to.
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Freya
8.0
/10
Reviewed 81 week(s) ago
Expedia Group verified review
Affordable
carla
Leisure Family
6.0
/10
Reviewed 87 week(s) ago
Expedia Group verified review
Not very easy to find. It was Ok to spend only 1 night
Number of reviews per page
20
40
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