Mercure Kyoto Station

Everything about this hotel was fantastic, from the reception staff to the room, housekeeping, and breakfast. We had upgraded to a Privileged Room, and, unbeknownst to us, it included an amazing afternoon drinks service from 2:30 pm to 5:00 pm. The selection included beer, wine, sake, gin, tea, coffee, and hot snacks, which was absolutely fantastic. I would highly recommend this hotel. It’s conveniently located close to the train station and within easy walking distance of many restaurants. The excellent service, comfortable accommodations, and added benefits made our stay truly enjoyable.

Hotel was breakfast was very good. However, I wish they had bath towels to bathe with. Everything else was fine.

It was an amazing 3N stay on the 9th floor privilege room with a fantastic view of the Kyoto Tower. From the moment we checked in till checked out, all the staff we met spoke v good English and were v helpful. The afternoon tea’s food was good on the first day but the menu was the same for the next day. We didn’t make it back for tea on the 3rd day. The alcohol offered was decently good. The room was clean n tidied when we came back in the afternoon. It is about 10min walk to Kyoto station and 15min if you are taking the airport limousine bus. The hotel is not along the main road but in a side road. I would still highly recommend staying here.

This place was amazing, the staff here was fabulous.They were so outgoing and helpful. We arrived at 2 am, i had booked through expedia at eleven p m a few hours before are other hotel was horrible, This hotel is nothing but class. They stepped up. Let us check-in early that morning at 2 AM We were so grateful after flying in from Taiwan to Tokyo Then Osaka, and then, we took the public train to kyoto, we could not find an uber. Our first hotel did not have any water. They did not inform anyone after being on 3 planes. We just wanted to relax and shower. We had to check out of the ***sakura terrace gallery kyoto*** do not stay there, you will regret it. This hotel was the best. Everything about this hotel made our stay in our trip in kyoto worth it. Everything near here was close. My wife was extremely happy. When we come back to Japan this will be top on our list to stay at. You cannot go wrong here.May you all have a safe trip and stay blessed To the hotel management and staff, thank you so much. You guys were great. The customer service and your dedication to this craft is noted. Thank you again from the bottom of our hearts.

Great space for your Kyoto stay

This is a lovely hotel with very clean, comfortable rooms, an excellent Italian restaurant and very friendly staff, but despite the name, it is not very close to Kyoto Station by foot. It is located 600-800m away from the station. Additionally, Kyoto Station is not near the main sights in Kyoto such as the Gion - the Gion-Shijo Station on the Keihan Line and Kyoto-Kawaramachi Station on the Hankyu Line are much closer.

The room was a good standard, the staff did their best in the strenuous conditions at breakfast. It is advised to go to breakfast no later than 8am as it did get very busy. This hotel is used by a lot of tour groups; however, the location is ideal for accessing the main Kyoto Station and the bed was the most comfortable mattress I have ever slept on.

Great service and staff.

Clean large room. Close and convenient to Kyoto station. Lots of dining options within walking distance. A bit further of a walk to get to main Kyoto attractions but doable or can take transit! Efficient check-in/check out. Ate dinner at hotel which was very good.

Hotel is very clean, has a unique vibe, breakfast buffet was good and dinner was also good at the restaurant.

Staff were amazing, breakfast bar was good. poor water pressure and no laundry and no vending machines

Very helpful staff who provide extra mattress for us at the midnight when we arriving, Thank you.

Breakfast was very good. Lots of selection. A little faster in filling up the drip coffee containers would be a good idea. Having to wait on one coffee machine is a bit much. Other than that. Fantastic!

Great location . The hotel is nice , with interesting decoration and the location is privileged

Really nice hotel very good location very nice room excellent breakfast highly recommend this hotel

Very kind and friendly staffs

Didn’t eat breakfast. Happy hour was good

The hotel was very modern and well decorated. The only real issue was that we found getting a drink in the bar a little difficult. We felt like they didn’t want us there and were more concerned on fancy presentation rather than prompt service. Being given the bill at 10 pm was a little early!

The rooms are cozy and intimate, but everything else was fantastic! Breakfast was absolutely amazing.

Great location very clean rooms would recommend