Phoenix Seagaia Ocean Tower

Resorts
9.2
/10
Exceptional
1,121 reviews

What Guests Say About Their Stay

Miranda Garcia

10.0
/ 10
Breakfast was chaotic with so many people dining at the same time. Food, however, was good. Staff were hospitable and friendly.

Zhiyue

10.0
/ 10
The room is clean and staff is attentive. The food is good! However be mindful that the location is extremely inconvenient and requires a car / taxi to any part of Miyazaki. This is not the hotel’s fault but Miyazaki public transportation is significantly worse than most other mid-sized Japanese cities. So be careful on that!

Emily

10.0
/ 10
Very friendly and helpful staff. Many options for food and drinks. Clean, comfortable, spacious rooms with amazing views. A little out of the way but the city buses pick up there. Would stay here again.
In the Area
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Hamayama, Yamasaki-cho, Miyazaki, Miyazaki-shi, Kyushu, Japan, 880-8545

Main Facilities

Read More
Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
note: resort was previously named Sheraton Grande Ocean Resort Staying at Phoenix Seagaia Ocean Tower is a good choice when you are visiting Miyazaki-shi. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Phoenix Seagaia Ocean Tower

Hamayama, Yamasaki-cho, Miyazaki, Miyazaki-shi, Kyushu, Japan, 880-8545
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Lobby Phoenix Seagaia Ocean Tower
Exterior 2 Phoenix Seagaia Ocean Tower

Discover More About Phoenix Seagaia Ocean Tower

General


Near Phoenix Seagaia Resort

Location


When you stay at Phoenix Seagaia Ocean Tower in Miyazaki, you'll be connected to the convention center, just steps from Phoenix Seagaia Resort and 12 minutes by foot from Tom Watson Golf Course. This family-friendly resort is 0.5 mi (0.8 km) from Florante Miyazaki and 0.9 mi (1.5 km) from Eda Shrine.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Phoenix Seagaia Resort - 0.8 km / 0.5 mi
Tom Watson Golf Course - 1 km / 0.6 mi
Florante Miyazaki - 1.5 km / 0.9 mi
Eda Shrine - 1.5 km / 0.9 mi
Phoenix Country Club - 1.8 km / 1.1 mi
Miyazaki Waterfront Park - 3.5 km / 2.1 mi
Miyazaki Museum of History and Culture - 3.6 km / 2.2 mi
Aeon Mall Miyazaki - 4.6 km / 2.8 mi
Miyazaki Prefectural Museum of Nature and History - 6.4 km / 4 mi
Miyazaki Shrine - 6.7 km / 4.2 mi
Miyazakiken Gokoku Shrine - 6.9 km / 4.3 mi
Miyazaki Prefectural Art Museum - 7.3 km / 4.5 mi
Miyazaki Science Centre - 7.5 km / 4.7 mi
Miyazaki City Tourist Information Center - 7.8 km / 4.8 mi
Heiwadai Park - 7.9 km / 4.9 mi

The preferred airport for Phoenix Seagaia Ocean Tower is Miyazaki Airport (KMI) - 13.2 km / 8.2 mi

Facilities


Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After practicing your swing on the golf course, you can enjoy other recreational amenities including hot springs and outdoor tennis courts. Additional amenities at this resort include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Business Facilities


Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Event facilities at this resort consist of a conference center and 5 meeting rooms. Free self parking is available onsite.

Dining


Grab a bite at ガーデンビュッフェ「パインテラス」, one of the resort's 7 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:00 AM to 11:30 AM for a fee.

Rooms


Make yourself at home in one of the 734 guestrooms. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and bidets. Conveniences include phones, as well as safes and complimentary bottled water.

All facilities in Phoenix Seagaia Ocean Tower

Bar, Cafe and Lounge Phoenix Seagaia Ocean Tower
Bar, Cafe and Lounge
Swimming Pool Phoenix Seagaia Ocean Tower
Swimming Pool
Entertainment Facility Phoenix Seagaia Ocean Tower
Entertainment Facility
Fitness Center Phoenix Seagaia Ocean Tower
Fitness Center
Common Space Phoenix Seagaia Ocean Tower
Common Space

Things to Do

  • Shops
  • Indoor pool
  • Spa
  • Health club
  • Garden
  • Shops
  • Outdoor pool

Hotel Services

  • Laundry service
  • Multilingual staff
  • Wedding service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Sports and Recreations

  • Fitness center
  • Golf
  • Horse riding
  • Golf cart
  • Mini golf
  • Golf practice
  • Golf course

General

  • Smoking area
  • Ballroom
  • Reception hall
  • Parking
  • Terrace

Public Facilities

  • Coffee shop
  • Elevator
  • Safety deposit box

Business Facilities

  • Conference center
  • Business facilities
  • Business facilities

Connectivity

  • LAN Internet
  • Free WiFi

Nearby Facilities

  • Gift shop
  • Grocery

Food and Drinks

  • Breakfast

Transportation

  • Bicycle rental

Accessibilty

  • Accessible parking

Accommodation Policy & General Information in Phoenix Seagaia Ocean Tower

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 00:00
Check-out:
Before 11:00

Pets

Pets Not Allowed

Additional Policy

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.
  • Tourism fee: JPY 200.00 per person, per night

We have included all charges provided to us by the property.

Professional property host/manager, LGBTQIA+ friendly, Unicode Support false, No rollaway/extra beds available, By ocean, Beach nearby, Essential workers only - NO
  • Fee for buffet breakfast: approximately JPY 3800 for adults and JPY 1900 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Phoenix Seagaia Ocean Tower
734
Number of floors in Phoenix Seagaia Ocean Tower
43
Another facilities in Phoenix Seagaia Ocean Tower
Shops, Indoor pool, Spa, Health club, Garden

Frequently asked question in Phoenix Seagaia Ocean Tower

What are available facilities at Phoenix Seagaia Ocean Tower?
There are top facilites at Phoenix Seagaia Ocean Tower such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Phoenix Seagaia Ocean Tower?
The standard check-in time at Phoenix Seagaia Ocean Tower is starting from 14:00 - 00:00 while the latest check-out time is at Before 11:00
Does Phoenix Seagaia Ocean Tower provide breakfast?
Yes, Phoenix Seagaia Ocean Tower provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Phoenix Seagaia Ocean Tower?
Phoenix Seagaia Ocean Tower is a 4.5-star hotel.
How many floors does Phoenix Seagaia Ocean Tower have?
Phoenix Seagaia Ocean Tower has 43 floors.
See All

More Reviews from Other Guests in Phoenix Seagaia Ocean Tower

9.2
Exceptional
From 1,120 reviews
Cleanliness

9.2

Room Comfort

9.2

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Phoenix Seagaia Ocean Tower

Number of reviews per page
20
40
Top reviews
TAESEON
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

perfect clean room
chang sin
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

very good
SHIN
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

숙소는 매우 넓고 쾌적하였으며 난방을 잘 조절할 수 있어 좋았습니다. 온천도 매우 좋았고 식사도 매우 만족스러웠습니다.
Suhyun
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Excellent!!
GEUN JANG
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

the room condition was good. breakfast was fresh and various food,
Miranda Garcia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Breakfast was chaotic with so many people dining at the same time. Food, however, was good. Staff were hospitable and friendly.
DAIKI
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

overall good, but hot spring is kinda far away from the hotel
Chika
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Clean! The food was great.
Tatsunobu
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

It has a great hot spa options.
Zhiyue
icon-Leisure
Leisure
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The room is clean and staff is attentive. The food is good! However be mindful that the location is extremely inconvenient and requires a car / taxi to any part of Miyazaki. This is not the hotel’s fault but Miyazaki public transportation is significantly worse than most other mid-sized Japanese cities. So be careful on that!
Emily
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Very friendly and helpful staff. Many options for food and drinks. Clean, comfortable, spacious rooms with amazing views. A little out of the way but the city buses pick up there. Would stay here again.
Nathan
icon-Leisure
Leisure
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Room and amenities were great. Staff was both friendly and professional.
Fook Seng
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Big room with amazing view. Loved the onsen.
Jenny
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Room was very comfortable and very spacious. Facilities were in great condition. Staff was helpful and friendly. Main downside was we stayed on 30 Sep and just missed their summer season by 1 day so outdoor pool was closed. This was despite the weather being 30c. Disappointing.
Yen Hao
icon-
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

太棒的體驗,唯一美中不足是9/29 Pine Terrace早餐要等太久了,所以後來放棄了:其他都覺得很讚的體驗,有機會會帶家人一同入住,感謝你們。
Junki
icon-with Partner
with Partner
4.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

They don’t have enough number of staffs to serve the guests. Bars are closed early without notifications, and you’ll have to wait more than 30 minutes for breakfast.
Chihiro
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Everyone was super friendly and always smiling. I felt welcomed and treated well. I will come back again for sure!!
Dennis
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

The hotel property seems too big for the staff to manage. They try hard, but this hotel is unnecessarily big and so problems arise. The parking lot is as big as Disneyland so arrival, checkin and luggage drop off is hard. When I got there, no one helped me with my luggage bc they were fawning over other guests - so I looked for a cart, lloaded my luggage and pushed the heavy cart into the hotel myself. I informed the checkout desk that this happened, who then send me to a dirty room. Filthy towels, toothbrushes, coffee cups, bottles in the room. I complained and was moved to a better room where we had a towel flecked with hairs -- I doubt if they were facial hairs. And for a seaside resort in the summer, I was perplexed why the pool was drained. Its like throwing a birthday party without a cake. What's the point? The staff and manager were very apologetic. But this place is just too big for them to manage. I would choose a different hotel next time.
Read More
Richard John
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

The place is really relaxing. Staff are friendly and accomodating. Definitely coming back.
Crystal Chi Ian
icon-Family
Family
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

All the stuff so nice
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Phoenix Seagaia Ocean Tower

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.2
Exceptional
From 1,120 reviews
Cleanliness

9.2

Room Comfort

9.2

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Phoenix Seagaia Ocean Tower

Number of reviews per page
20
40
Top reviews
TAESEON
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

perfect clean room
chang sin
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

very good
SHIN
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

숙소는 매우 넓고 쾌적하였으며 난방을 잘 조절할 수 있어 좋았습니다. 온천도 매우 좋았고 식사도 매우 만족스러웠습니다.
Suhyun
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Excellent!!
GEUN JANG
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

the room condition was good. breakfast was fresh and various food,
Miranda Garcia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Breakfast was chaotic with so many people dining at the same time. Food, however, was good. Staff were hospitable and friendly.
DAIKI
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

overall good, but hot spring is kinda far away from the hotel
Chika
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Clean! The food was great.
Tatsunobu
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

It has a great hot spa options.
Zhiyue
icon-Leisure
Leisure
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The room is clean and staff is attentive. The food is good! However be mindful that the location is extremely inconvenient and requires a car / taxi to any part of Miyazaki. This is not the hotel’s fault but Miyazaki public transportation is significantly worse than most other mid-sized Japanese cities. So be careful on that!
Emily
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Very friendly and helpful staff. Many options for food and drinks. Clean, comfortable, spacious rooms with amazing views. A little out of the way but the city buses pick up there. Would stay here again.
Nathan
icon-Leisure
Leisure
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Room and amenities were great. Staff was both friendly and professional.
Fook Seng
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Big room with amazing view. Loved the onsen.
Jenny
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Room was very comfortable and very spacious. Facilities were in great condition. Staff was helpful and friendly. Main downside was we stayed on 30 Sep and just missed their summer season by 1 day so outdoor pool was closed. This was despite the weather being 30c. Disappointing.
Yen Hao
icon-
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

太棒的體驗,唯一美中不足是9/29 Pine Terrace早餐要等太久了,所以後來放棄了:其他都覺得很讚的體驗,有機會會帶家人一同入住,感謝你們。
Junki
icon-with Partner
with Partner
4.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

They don’t have enough number of staffs to serve the guests. Bars are closed early without notifications, and you’ll have to wait more than 30 minutes for breakfast.
Chihiro
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Everyone was super friendly and always smiling. I felt welcomed and treated well. I will come back again for sure!!
Dennis
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

The hotel property seems too big for the staff to manage. They try hard, but this hotel is unnecessarily big and so problems arise. The parking lot is as big as Disneyland so arrival, checkin and luggage drop off is hard. When I got there, no one helped me with my luggage bc they were fawning over other guests - so I looked for a cart, lloaded my luggage and pushed the heavy cart into the hotel myself. I informed the checkout desk that this happened, who then send me to a dirty room. Filthy towels, toothbrushes, coffee cups, bottles in the room. I complained and was moved to a better room where we had a towel flecked with hairs -- I doubt if they were facial hairs. And for a seaside resort in the summer, I was perplexed why the pool was drained. Its like throwing a birthday party without a cake. What's the point? The staff and manager were very apologetic. But this place is just too big for them to manage. I would choose a different hotel next time.
Read More
Richard John
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

The place is really relaxing. Staff are friendly and accomodating. Definitely coming back.
Crystal Chi Ian
icon-Family
Family
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

All the stuff so nice
Number of reviews per page
20
40