Rakuyu

I visited this hotel in 2022, and visit again this year (2026). The room seems newly renovated and looks very new, clean and updated. The staff is friendly, helpful as always. This hotel is certainly worth it.

Amazing Japanese room and the included breakfast and SNACKS were delicious. Such a relaxing place to stay.

Location is perfect.

Hotel with great view. The evening drinks and food were great!

Wonderful hotel, everything we could ask for. Great room with view of the lake, private onsen, and comfy beds. Great public onsen, and access to a lounge for free breakfast, drinks and food throughout the day. Staff were great, including transfers to the local train station. All fantastic.

Very nice and friendly staff!!! The stay was amazing.

The staff were lovely and the hotel was amazing. I would definitely come back and stay for longer, shame we were only there for 1 night! The views were insane.

Service was excellent and the breakfast and happy hour was the best I have ever experienced in this price range. The only downside is the location on a hillside and the walk up the hill is pretty steep and not for anyone too elderly.

We choose the perfect location staying at Rakuyu. The room was beautiful the view overlooking the lake was picture perfect. The onsen was very clean and very relaxing. I would stay again.

Spotless. Inviting. Great food.

Yes

The staff was very friendly and helpful. Our room was amazing and the hotel was centrally located. The complimentary breakfast, cocktail hour and heavy appetizers were great! We had a wonderful time at Rakuyu and would highly recommend this hotel.

Perfect. Great view, amazing vibes, the breakfast buffet was vegan friendly.

Nice hotel, great view of lake but very steep acces

Beautiful views and at walking distance to funicular, the Ryokan was clean and had a gorgeous view of the lake as advertised. The Onsen were well attended, very clean and peaceful. The lounge was very nice, had plenty of food and variety. My only complaint is that the staff doesn’t inform guests of available tours - there was one tour available to stargazing and we did not find out until the next morning when we were leaving for example, they have no dinning recommendations and don’t seem too happy to come pick you up with the shuttle, kind of frowning and upset, they don’t even greet you.

Lovely place - very spacious room that felt super luxurious after Tokyo. If you don’t mind walks or bike rides, it’s a great location with wonderful view of the lake. Fuji is not visible but we didn’t mind going out to catch views on clear days. Onsen was wonderful. Also the breakfast buffet was good and varied and the cocktail hour hors d’oeuvres were reasonably substantial. Staff were helpful. The shuttle from train station does not operate in the middle of the day which was annoying because lots of people arrive from Tokyo then and we could not get a taxi so had to walk with our bags about 1.5km. If an issue for you, don’t arrive in this window. Better yet, the hotel will read this and change this policy :)

Love the onsen. We stay there for 4 nights. Breakfast was the same everyday. It gets boring after day 3 and 4th😀

Our ryokan and private onsen were absolutely beautiful and a much needed respite of countless steps while sightseeing during our time in Japan. The mattresses were comfortable and the view was beautiful. All amenities were provided including shampoo, conditioner, soap, face wash, face moisturizer, slippers, bath robes, tea, coffee, toothbrushes and toothpaste, combs, and robes to wear around the property. The location is also central to the Mt. Fuji sightseeing ropeway, the sightseeing boat, Lawson, and local souvenir shops and restaurants. However, the hike up to the actual lobby is quite steep. Not recommended for anyone with difficulties hiking or with excess luggage. I recommend forwarding your luggage here directly or travel with just a backpack. The food was also pretty subpar which was disappointing.

We have 3 rooms for our family. 2 rooms was nice and modern. The one with onsen was old. It has a musky smell. Good breakfast, but has no dinner. Overall, this place is ok.

Great staff, great food, great location and great facilities.