ReLA Higashimatsudo

1. Not enough for towels and toothbrushes for long stay. I had to wash towels and purchased toothpaste. 2. There were so many hairs and dust on the floor - I had to vacuum the whole room. 3. Laundry area - every time I used the washer, it said “clean filter” and it was very dirty. I wonder who clean those…

Amazing property! Close to the station

I experienced significant noise from the room above during the last two nights of my stay, which made it very difficult to rest. I reached out to customer service via DM, but unfortunately received no response or resolution. Communication was also challenging — the customer service representative spoke limited Japanese, and I had difficulty understanding when inquiring about early check-in over the phone. Additionally, I received a few unexpected WhatsApp calls from Vietnam to confirm my reservation, which felt unusual. This hotel might be more suited for international travelers than for Japanese guests.

Easy check-in

Room was very spacious, is a quiet and comfortable place.

The room was very comfortable and the location we booked had a lot of good food in the area despite being an hour away from Tokyo.

Excellent location very close to train stop. Stocked with everything we needed and easy to check in & out.

Very decently priced and good sized supermarket is nearby. Extremely convenient to the station, only one stop on the Narita Skyaccess. Room layout great for families where kids don’t want to sleep w each other. Especially for Japan, where apartments and hotel rooms are smaller, we appreciated the spaciousness. Couch easily becomes a fourth bed. Kitchen is well stocked. Again a decent sized fridge compared to most hotel mini fridge. Incredible water pressure, pleasing aesthetic exterior building, nice interior design as well. Overall, we were impressed and would stay again as well as recommend. Thank you for a comfortable stay.

It’s so convenient to get to grocery store and get on the train station

A sink in the toilet would have made my rating perfect.

This property is great for narita airport and things close to. Its great for families due to its size and convinence with the train just around the corner. They provide a kids potty and stool and simple amenities like a toothbrush. Downside is the property needs more maintaining, there are scratches and dents everywhere and 2 twins pushed together do not make for a comfy bed

Very quaint

3rd time staying here. Still great. 3 minute walk to the station

Exactly as shown in the pictures. Check-in instructions were clear and easy. Area is close by to the station.

It’s very good and convenient and very clean and family friendly accommodation

The property is easily accessible by train and there are supermarkets nearby. However the unit which we stayed in was not properly cleaned before check-in. Found a pink nail extension by floor beside the bed. Also some of the bath towels provided smell.

We stayed here for two nights, and it turned out to be a great last-minute find that fit our budget perfectly. The hotel is spacious, and the shower and bathtub combo was definitely my favorite feature. The property doesn’t have a front desk, so check-in and checkout are done via tablet, which made communication a bit challenging. The couch in the room didn’t seem very clean, but the room itself had everything we needed, from slippers and towels to a kitchen with a fridge for storing snacks. The bathtub was the standout feature—it fills itself and can stay heated for a personal onsen experience, while still allowing you to shower separately if needed. The location is fantastic, extremely close to the train station, a grocery store, and within walking distance to an Orix car rental location. The surrounding area is quiet, though we did have some trouble finding the property on Google Maps, but a nearby local kindly showed us the way. One downside is that because there is no front desk, arranging early or late check-out could be difficult. Additionally, there is no option to store luggage, which was a concern for us and made us hesitate to book again. However, if that hadn’t been a problem, we would’ve booked here again in a heartbeat. Overall, it’s a nice and comfortable stay with good amenities, and I’d recommend it for anyone looking for a budget-friendly option close to transport.

I liked the location of the property its so close to the station.

The property is ideal for a group or a family. Close to shops (Family Mart, etc) Closest train station is Higashi-Matsudo, however it will take more than an hour to get to main cities (Tokyo, Shibuya). If you don’t want to waste time traveling after whole day of walking and exploring the city centre, then look for properties around Ueno or Asakusa areas instead. Also, I was not very pleased on cleanliness as pillow has some hair strands and the bed sheet for the sofa bed has stain. Fridge is dusty outside and looks like the inside was not wiped either. The drawer for plates, cups and cutlery was not cleaned well. The slippers provided… please change as they last only for a day. Communication wise, it was good as they respond right away via email.

The location is a bit far from downtown Tokyo, but it's close to the JR station, making it very convenient for visiting the Disney Parks. There are also several stores nearby, including a supermarket.