Hotel Troy Nairobi

Hotels
7.8
/10
Pleasant
131 reviews

What Guests Say About Their Stay

Karen

10.0
/ 10
I traveled to Nairobi, where I was picked up by a staff from hotel. Stayed at the Troy hotel for two weeks. I had plenty of dishes to choose from. The staff checked on me to make sure I was comfortable. I was greeted going out and coming in. I was asked what would I like for breakfast the next morning. This experience was delightful being a single traveler. I recommend Troy hotel. It gave a family friendly atmosphere.

Monique

10.0
/ 10
This came recommended to me by a new acquaintance. Highly recommend for an out of the way, tucked in a wooded area to truly relax away from the city center. Near the national park, BOMAS, and regional Wilson Airport. Great service. Internet is intermittent, but manageable within the main reception/restaurant area and rooms above. Very clean!

Khipani

10.0
/ 10
Homely as usual. A few good changes all around. Food was fantastic. Staff were very friendly.
In the Area
See Map
73 Magadi Road, Mugumu-Ini, Langata, Nairobi, Kenya, 00509

Main Facilities

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Swimming Pool
24-Hour Front Desk
In Nairobi (Karen)
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What's around Hotel Troy Nairobi

73 Magadi Road, Mugumu-Ini, Langata, Nairobi, Kenya, 00509
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Discover More About Hotel Troy Nairobi

General


In Nairobi (Karen)

Location


With a stay at Hotel Troy Nairobi in Nairobi (Karen), you'll be steps from Nairobi National Park and a 3-minute drive from Bomas of Kenya. This hotel is 4 mi (6.4 km) from Karen Blixen Museum and 7.3 mi (11.8 km) from Kenyatta International Convention Centre.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Nairobi National Park - 0.1 km / 0.1 mi
Galleria Shopping Mall - 1.6 km / 1 mi
Bomas of Kenya - 1.9 km / 1.2 mi
Kazuri Beads Factory - 5 km / 3.1 mi
The Karen Hospital - 6.1 km / 3.8 mi
Uhuru Gardens Memorial Park - 6.1 km / 3.8 mi
Karen Blixen Coffee Garden and Cottages - 6.1 km / 3.8 mi
Karen Blixen Museum - 6.4 km / 4 mi
Oloolua Nature Trail - 6.8 km / 4.2 mi
GP Karting - 7.4 km / 4.6 mi
Karen Country Club - 7.9 km / 4.9 mi
Prestige Plaza - 8.1 km / 5.1 mi
Yaya Centre - 8.4 km / 5.2 mi
Strathmore University - 9.1 km / 5.7 mi
Lucky 8 Casino - 9.2 km / 5.7 mi

The nearest airports are:
Nairobi (WIL-Wilson) - 8.9 km / 5.5 mi
Jomo Kenyatta Intl. Airport (NBO) - 23.2 km / 14.4 mi

The preferred airport for Hotel Troy Nairobi is Jomo Kenyatta Intl. Airport (NBO).

Facilities


Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this hotel include wedding services, tour/ticket assistance, and a picnic area. If you'd like to spend the day shopping, you can hop on the shuttle (surcharge).

Business Facilities


Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and 2 meeting rooms. A roundtrip airport shuttle is available for a surcharge.

Dining


Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge.

Rooms


Stay in one of 24 guestrooms featuring LCD televisions. Digital television is provided for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and slippers. Conveniences include safes and electric kettles, and housekeeping is provided daily.

All facilities in Hotel Troy Nairobi

Bar, Cafe and Lounge Hotel Troy Nairobi
Bar, Cafe and Lounge
Swimming Pool Hotel Troy Nairobi
Swimming Pool
Entertainment Facility Hotel Troy Nairobi
Entertainment Facility
Functional Hall Hotel Troy Nairobi
Functional Hall
Common Space Hotel Troy Nairobi
Common Space

Things to Do

  • Picnic area
  • Garden
  • Barbecue
  • Pool cabanas
  • Sun loungers

Transportation

  • Shopping center shuttle
  • Airport transfer
  • Storage

Hotel Services

  • Laundry service
  • Wedding service
  • 24-hour Receptionist

General

  • Smoking area
  • Terrace

Business Facilities

  • Business facilities
  • Conference center

Family-friendly Facilities

  • Children pool

Public Facilities

  • Safety deposit box

Accommodation Policy & General Information in Hotel Troy Nairobi

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Pool access available from 8 AM to 6 PM.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

Check-in/Check-out Time

Check-in:
11:00 - 23:30
Check-out:
Before 10:00

Pets Not Allowed

Property does not require health documentation at check-in, Professional property host/manager, Contactless check-out is available, Cashless transactions are available, Essential workers only - NO, Property does not offer onsite COVID-19 testing, No elevators

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk
Check-In / Check-Out Time
From 11:00 - 23:30 - to 10:00
Available rooms at Hotel Troy Nairobi
24
Another facilities in Hotel Troy Nairobi
Picnic area, Garden, Barbecue, Pool cabanas, Sun loungers

Frequently asked question in Hotel Troy Nairobi

What are available facilities at Hotel Troy Nairobi?
There are top facilites at Hotel Troy Nairobi such as Swimming Pool, 24-Hour Front Desk. (some may require extra charges)
What is normal check-in & check-out time at Hotel Troy Nairobi?
The standard check-in time at Hotel Troy Nairobi is starting from 11:00 - 23:30 while the latest check-out time is at Before 10:00
What is the star rating of Hotel Troy Nairobi?
Hotel Troy Nairobi is a 3.0-star hotel.
How many rooms are available at Hotel Troy Nairobi?
Hotel Troy Nairobi has 24 rooms in total.
Does Hotel Troy Nairobi provide airport transfer?
Yes, Hotel Troy Nairobi provides airport transfer upon request. Please contact the hotel directly for more information.
See All

More Reviews from Other Guests in Hotel Troy Nairobi

7.8
Pleasant
From 131 reviews
Cleanliness

8.0

Room Comfort

7.0

Location

6.8

Service and Facilites

8.4

Sort by
Most Relevant
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Traveler Reviews Hotel Troy Nairobi

Number of reviews per page
20
40
Top reviews
Donna
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This could be a really cute place, but it is in desperate need of an upgrade in the bathrooms and grounds. The beds are extremely firm. Staff was great.
Karen
icon-Leisure
Leisure
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

I traveled to Nairobi, where I was picked up by a staff from hotel. Stayed at the Troy hotel for two weeks. I had plenty of dishes to choose from. The staff checked on me to make sure I was comfortable. I was greeted going out and coming in. I was asked what would I like for breakfast the next morning. This experience was delightful being a single traveler. I recommend Troy hotel. It gave a family friendly atmosphere.
Read More
Verified traveler
icon-
4.0
/10
Reviewed 82 week(s) ago

Hotels.com verified review

It seemed like this place just opened and was not ready for guests, but they did not have power when I arrived, which was a big let down after traveling from the US for over a day. They also didn't have internet for a while, until they got power back and after I asked. Not a bad place, maybe it'll get better with time. The food and service was good!
Read More
Megan
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 127 week(s) ago

Expedia Group verified review

Lovely staff and beautiful grounds. Highly recommended.
Rebecca
icon-Business and Leisure with Friends
Business and Leisure with Friends
4.0
/10
Reviewed 164 week(s) ago

Expedia Group verified review

We were so disappointed in the Hotel Troy, we left after one night. Many things were broken in my room, there were ants crawling all over the floor. The staff were very pleasant but way too few, so service was quite poor. Tea at breakfast the next morning took one hour to receive. I tried numerous times through emails and phone calls to speak with hotel management but still have not heard back from anyone regarding my concerns. I hope they'll do better! It's a pretty property.
Read More
Virginie
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 193 week(s) ago

Expedia Group verified review

The cottage room was nice and pretty, with a little common area with couches and a kitchenette. The double room on the other side, not so much. Very hard to sleep because of the dogs barking or wimping most of the night and very basic room. The place is sadly run down, garden might have been beautiful in the past but could use some maintenance and the dining room is cold and unfriendly. Food was not the best we had. Still a good option if you just want a room to sleep and don’t want to spend too much. This is also conveniently located next to the elephant orphanage, the giraffe center and Nairobi National Park.
Read More
Helen
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 215 week(s) ago

Hotels.com verified review

The checkin process was disappointing as they couldn’t find my reservation for a while. Internet is very spotty. Staff are friendly but everything else was mediocre.
Monique
icon-
10.0
/10
Reviewed 221 week(s) ago

Hotels.com verified review

This came recommended to me by a new acquaintance. Highly recommend for an out of the way, tucked in a wooded area to truly relax away from the city center. Near the national park, BOMAS, and regional Wilson Airport. Great service. Internet is intermittent, but manageable within the main reception/restaurant area and rooms above. Very clean!
Read More
Maria
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 236 week(s) ago

Hotels.com verified review

The stay was great and the staff were very friendly. We had a nice relaxing day round the pool. The cottage was spacious and the setting was beautiful in the shade of the trees
Verified traveler
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 246 week(s) ago

Hotels.com verified review

The hotel was good.
Verified traveler
icon-Leisure
Leisure
2.0
/10
Reviewed 281 week(s) ago

Expedia Group verified review

It is like a disco, loud noise day and night. I chose the hotel because it is secluded and promised to be quiet, but the opposite is true.
Khipani
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 289 week(s) ago

Hotels.com verified review

Homely as usual. A few good changes all around. Food was fantastic. Staff were very friendly.
susan diane
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 326 week(s) ago

Hotels.com verified review

Hotel Troy is in a convenient location near Galleria Mall and Nairobi National Park. The staff is very welcoming and helpful, although their service in the restaurant was very slow and inattentive. Rooms were clean and comfortable and it was clear that they aim to please their customers. We enjoyed our stay and if in the area will definitely stay again.
Read More
Josette
icon-Leisure
Leisure
8.0
/10
Reviewed 343 week(s) ago

Expedia Group verified review

It’s very lush and pretty. The food was excellent.
Verified traveler
icon-Friends and Family with Partner
Friends and Family with Partner
4.0
/10
Reviewed 349 week(s) ago

Expedia Group verified review

it is in a quiet and serene location away from chaos and noises of Nairobi conducive especially if you want to recharge
Brian
icon-with Partner
with Partner
10.0
/10
Reviewed 350 week(s) ago

Hotels.com verified review

Amazing staff, hope to return!
Bruce
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 360 week(s) ago

Expedia Group verified review

Gorgeous hotel for the price and the area. Staff was super friendly. We had to book another night earlier in our trip as well and the staff was very accommodating. Meals were good and food prices were very reasonable.
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 363 week(s) ago

Expedia Group verified review

Very nice environment, beautiful location, nice staff. The 200 meters of the road to the hotel is quite bumpy. Would be nice if some sand was put into the holes in the road.
Ronda
icon-Family
Family
10.0
/10
Reviewed 365 week(s) ago

Hotels.com verified review

Our stay was great..,the service, the cleanliness of the rooms and the quality of the food was amazing! Highly recommend this Hotel!
Verified traveler
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 375 week(s) ago

Expedia Group verified review

The location is ideal being close to Nairobi National Park Jomo International Airport and many other attractions. The hotel is small with a few rooms and several cottages. It feels more like a guesthouse or B&B. Staff are outstanding. Beds and pillows are very comfortable and the rooms we stayed in were spacious.
Number of reviews per page
20
40

Ready to make up your mind?

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Exterior 4 Hotel Troy Nairobi

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.8
Pleasant
From 131 reviews
Cleanliness

8.0

Room Comfort

7.0

Location

6.8

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Troy Nairobi

Number of reviews per page
20
40
Top reviews
Donna
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This could be a really cute place, but it is in desperate need of an upgrade in the bathrooms and grounds. The beds are extremely firm. Staff was great.
Karen
icon-Leisure
Leisure
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

I traveled to Nairobi, where I was picked up by a staff from hotel. Stayed at the Troy hotel for two weeks. I had plenty of dishes to choose from. The staff checked on me to make sure I was comfortable. I was greeted going out and coming in. I was asked what would I like for breakfast the next morning. This experience was delightful being a single traveler. I recommend Troy hotel. It gave a family friendly atmosphere.
Read More
Verified traveler
icon-
4.0
/10
Reviewed 82 week(s) ago

Hotels.com verified review

It seemed like this place just opened and was not ready for guests, but they did not have power when I arrived, which was a big let down after traveling from the US for over a day. They also didn't have internet for a while, until they got power back and after I asked. Not a bad place, maybe it'll get better with time. The food and service was good!
Read More
Megan
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 127 week(s) ago

Expedia Group verified review

Lovely staff and beautiful grounds. Highly recommended.
Rebecca
icon-Business and Leisure with Friends
Business and Leisure with Friends
4.0
/10
Reviewed 164 week(s) ago

Expedia Group verified review

We were so disappointed in the Hotel Troy, we left after one night. Many things were broken in my room, there were ants crawling all over the floor. The staff were very pleasant but way too few, so service was quite poor. Tea at breakfast the next morning took one hour to receive. I tried numerous times through emails and phone calls to speak with hotel management but still have not heard back from anyone regarding my concerns. I hope they'll do better! It's a pretty property.
Read More
Virginie
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 193 week(s) ago

Expedia Group verified review

The cottage room was nice and pretty, with a little common area with couches and a kitchenette. The double room on the other side, not so much. Very hard to sleep because of the dogs barking or wimping most of the night and very basic room. The place is sadly run down, garden might have been beautiful in the past but could use some maintenance and the dining room is cold and unfriendly. Food was not the best we had. Still a good option if you just want a room to sleep and don’t want to spend too much. This is also conveniently located next to the elephant orphanage, the giraffe center and Nairobi National Park.
Read More
Helen
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 215 week(s) ago

Hotels.com verified review

The checkin process was disappointing as they couldn’t find my reservation for a while. Internet is very spotty. Staff are friendly but everything else was mediocre.
Monique
icon-
10.0
/10
Reviewed 221 week(s) ago

Hotels.com verified review

This came recommended to me by a new acquaintance. Highly recommend for an out of the way, tucked in a wooded area to truly relax away from the city center. Near the national park, BOMAS, and regional Wilson Airport. Great service. Internet is intermittent, but manageable within the main reception/restaurant area and rooms above. Very clean!
Read More
Maria
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 236 week(s) ago

Hotels.com verified review

The stay was great and the staff were very friendly. We had a nice relaxing day round the pool. The cottage was spacious and the setting was beautiful in the shade of the trees
Verified traveler
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 246 week(s) ago

Hotels.com verified review

The hotel was good.
Verified traveler
icon-Leisure
Leisure
2.0
/10
Reviewed 281 week(s) ago

Expedia Group verified review

It is like a disco, loud noise day and night. I chose the hotel because it is secluded and promised to be quiet, but the opposite is true.
Khipani
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 289 week(s) ago

Hotels.com verified review

Homely as usual. A few good changes all around. Food was fantastic. Staff were very friendly.
susan diane
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 326 week(s) ago

Hotels.com verified review

Hotel Troy is in a convenient location near Galleria Mall and Nairobi National Park. The staff is very welcoming and helpful, although their service in the restaurant was very slow and inattentive. Rooms were clean and comfortable and it was clear that they aim to please their customers. We enjoyed our stay and if in the area will definitely stay again.
Read More
Josette
icon-Leisure
Leisure
8.0
/10
Reviewed 343 week(s) ago

Expedia Group verified review

It’s very lush and pretty. The food was excellent.
Verified traveler
icon-Friends and Family with Partner
Friends and Family with Partner
4.0
/10
Reviewed 349 week(s) ago

Expedia Group verified review

it is in a quiet and serene location away from chaos and noises of Nairobi conducive especially if you want to recharge
Brian
icon-with Partner
with Partner
10.0
/10
Reviewed 350 week(s) ago

Hotels.com verified review

Amazing staff, hope to return!
Bruce
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 360 week(s) ago

Expedia Group verified review

Gorgeous hotel for the price and the area. Staff was super friendly. We had to book another night earlier in our trip as well and the staff was very accommodating. Meals were good and food prices were very reasonable.
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 363 week(s) ago

Expedia Group verified review

Very nice environment, beautiful location, nice staff. The 200 meters of the road to the hotel is quite bumpy. Would be nice if some sand was put into the holes in the road.
Ronda
icon-Family
Family
10.0
/10
Reviewed 365 week(s) ago

Hotels.com verified review

Our stay was great..,the service, the cleanliness of the rooms and the quality of the food was amazing! Highly recommend this Hotel!
Verified traveler
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 375 week(s) ago

Expedia Group verified review

The location is ideal being close to Nairobi National Park Jomo International Airport and many other attractions. The hotel is small with a few rooms and several cottages. It feels more like a guesthouse or B&B. Staff are outstanding. Beds and pillows are very comfortable and the rooms we stayed in were spacious.
Number of reviews per page
20
40