How many rooms are available at Trademark Hotel?

Trademark Hotel has 216 rooms in total.

What do past guests say about Trademark Hotel?

Trademark Hotel is well-known for its Cleanliness, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

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Trademark Hotel

Name: Trademark Hotel
Address: Village Market, Limuru Road, Gigiri, Karura, Westlands, Nairobi, Kenya, 00621, Village Market, Limuru Road, Nairobi, 00621, Kenya
Rating: 8.8

Hotels

8.8

/10

Very Good

268 reviews

What Guests Say About Their Stay

Jose

10.0

/ 10

Our vacation in Africa started at the Trademark hotel. The staff were amazing and welcoming. I loved their smiles. They made us feeling relax and comfortable. Very nice hotel to stay at. I highly recommend it. The location is nice, just a little bit away from downtown Nairobi.

Shirley

10.0

/ 10

We had a wonderful stay. The hotel staff was friendly, welcoming and extremely organized and efficient.

Parin

10.0

/ 10

The hotel provide exceptional services. Right from check in to everyday interactions. Hotel room and bed was very comfortable.

In the Area

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Village Market, Limuru Road, Gigiri, Karura, Westlands, Nairobi, Kenya, 00621

Main Facilities

Swimming Pool

Restaurant

24-Hour Front Desk

WiFi

Elevator

Staying at Trademark Hotel is a good choice when you are visiting Karura. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

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What's around Trademark Hotel

Village Market, Limuru Road, Gigiri, Karura, Westlands, Nairobi, Kenya, 00621

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Discover More About Trademark Hotel

Location

Staying at Trademark Hotel is a good choice when you are visiting Karura.

About Trademark Hotel

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Trademark Hotel exclusively for you.

Trademark Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Trademark Hotel.

All facilities in Trademark Hotel

Others

Things to Do

Romantic proposal packages
Beach umbrella
Outdoor pool
Spa
Garden
Shops
Discounted Fitness Center
Pool cabanas
Pool sun loungers

Hotel Services

Laundry service
Tours
Newspaper in lobby
Luggage storage
Express check-out
24-hour Receptionist
Concierge

General

Parking
Smoking area
Rooftop terrace
Reception hall
Terrace

Public Facilities

Others
Coffee shop
Elevator
Restaurant
Safety deposit box

Business Facilities

Conference room
Meeting rooms
Conference rooms
Business center

Sports and Recreations

Fitness center
Game room
Billiard
Trampolines

Family-friendly Facilities

Children club (surcharge)
Children games

Food and Drinks

Bar
Breakfast

Nearby Facilities

Hair salon
ATM/Banking

Connectivity

Free WiFi

Shuttle Service

Airport transfer (surcharge)

Accommodation Policy & General Information in Trademark Hotel

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Fee for buffet breakfast: approximately USD 25 for adults and USD 13 for children
Airport shuttle fee: USD 60 per vehicle
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: USD 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses solar energy, plus a grey water recycling system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:

12:00 - 05:30

Check-out:

Before 10:00

Hotel policy is not yet available.

General Information

Popular Facilities	Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time	From 12:00 - 05:30 - to 10:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Trademark Hotel	216
Number of floors in Trademark Hotel	10
Another facilities in Trademark Hotel	Romantic proposal packages, Beach umbrella, Outdoor pool, Spa, Garden

Frequently asked question in Trademark Hotel

What are available facilities at Trademark Hotel?

There are top facilites at Trademark Hotel such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Trademark Hotel?

The standard check-in time at Trademark Hotel is starting from 12:00 - 05:30 while the latest check-out time is at Before 10:00

Does Trademark Hotel provide breakfast?

Yes, Trademark Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Trademark Hotel?

Trademark Hotel is a 4.0-star hotel.

How many floors does Trademark Hotel have?

Trademark Hotel has 10 floors.

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More Reviews from Other Guests in Trademark Hotel

Overall Ratings & Reviews Trademark Hotel

Other sources (268)

8.8

Very Good

From 268 reviews

Cleanliness

9.4

Room Comfort

9.0

Service and Facilites

9.2

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Traveler Reviews Trademark Hotel

Number of reviews per page

Top reviews

pamela

Leisure

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Breakfast buffet was excellent

Jose

Leisure with Partner

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Shirley

Friends and Family

10.0

/10

Reviewed 17 week(s) ago

Hotels.com verified review

We had a wonderful stay. The hotel staff was friendly, welcoming and extremely organized and efficient.

Erika

Business and Leisure Family

10.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

Very clean room, staff very friendly, great location and safe.

Kelly

8.0

/10

Reviewed 21 week(s) ago

Hotels.com verified review

There was lots of construction noise and conference noise so I requested to be moved to a quieter area. Was pleased when they upgraded me to a suite on the 8th floor that was much more quiet. I was able to relax, work, and get myself ready for a work trip. Breakfast at Harvest is always great, love Pasta Republic and Hero for dinner. Will be back

Charles

Business

10.0

/10

Reviewed 25 week(s) ago

Hotels.com verified review

All good. Location great and food great.

Vikram

10.0

/10

Reviewed 30 week(s) ago

Expedia Group verified review

Comfortable stay, courteous and accomm

Andrew

Business

10.0

/10

Reviewed 32 week(s) ago

Expedia Group verified review

Amazing hotel, Amazing staff, would stay again.

Parin

Leisure Family

10.0

/10

Reviewed 34 week(s) ago

Expedia Group verified review

The hotel provide exceptional services. Right from check in to everyday interactions. Hotel room and bed was very comfortable.

Jacqueline

Leisure Family

8.0

/10

Reviewed 34 week(s) ago

Expedia Group verified review

We had a wonderful stay at the Trademark Hotel! The access to food, dining, and shopping are unmatched. The staff were lovely and the in-room dining service was great. I loved the spa products featured in each room, and it had one of the best showers I’ve ever had! We opted for a terrace room and it was worth the extra spend. Breakfast on the terrace was lovely ☺️

Estela Mercedes

Business

10.0

/10

Reviewed 35 week(s) ago

Expedia Group verified review

It is clean and personel are very professional

Ruel

8.0

/10

Reviewed 36 week(s) ago

Hotels.com verified review

Location is perfect as Village market has everything you need, and great mall to stroll, enjoy a coffee and refreshments, dine and shop. We found this really handy. The hotel had great service, everyone was very pleasant. We had some issue with the wifi in the room, and we were provided with a dongle quickly. The hairdryer was not working but that was replaced immediately too. All and all great service. Breakfast was great and we even had dinner at the harvest restaurant and it was delicious. Thank you, we really enjoyed our stay

Kristin

Leisure with Children

10.0

/10

Reviewed 38 week(s) ago

Expedia Group verified review

Extremely happy with the hotel and the staff. We were treated so kindly at check-in by Ms. Esther and helped by everyone else with all kinds of questions and needs we have. The location can't be beat. So convenient to stay at the mall, especially if you have children. Just spend the extra money and stay here, you will not regret it.

Patricia Kathleen

Leisure with Friends

10.0

/10

Reviewed 38 week(s) ago

Expedia Group verified review

My only complaint is the room shower is not private and the toilet door is frosted glass. this made sharing a room with a friend awkward. I will be returning to this hotel in the future with my husband. The staff are very friendly and helpful. They go above and beyond to help with anything I needed or just to chat about the hotel, excursions and info about Nairobi.

Rosse

10.0

/10

Reviewed 42 week(s) ago

Expedia Group verified review

It was a great stay at the Trademark hotel

Matthew

Business

8.0

/10

Reviewed 44 week(s) ago

Hotels.com verified review

I have stayed at Trademark a few times now and I love the hotel. The staff are excellent and very helpful. The hotel is always clean, the breakfast is excellent and the location is great with Village Market next door. HOWEVER- on this last trip the WiFi kept kicking me out and was completely unreliable for my 4 day stay. I could not do my work and hosting Zooms was not possible. For this reason and this reason alone/ I will not return to Tradmark as I spent 4 days struggling with the WiFi. I am in Nairobi all the time now and was hoping to have Trademark as my "home base" but for business travelers, I would recommend another hotel, maybe Radission or Pullman. I've stayed at both and never had issues with WiFi. For tourists this will not be a concern but for a business traveler, it is a huge issue.

Alice

10.0

/10

Reviewed 45 week(s) ago

Hotels.com verified review

The Trademark Hotel was fantastic. The staff was so nice and helpful, the room was great, and the location is very convenient. I really enjoyed my stay and hope to be back soon.

Hassan

Business

8.0

/10

Reviewed 47 week(s) ago

Expedia Group verified review

Clean property inside a mall. Safe. Gym is too far inside the mall. The rooms are relatively small.

Verified traveler

10.0

/10

Reviewed 49 week(s) ago

Hotels.com verified review

Excellent hotel connected to a nice open shopping centre. Access to an amazing gym in the shopping centre including classes!

mats

Business

10.0

/10

Reviewed 49 week(s) ago

Hotels.com verified review

Amazing hotel

Number of reviews per page

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.