Mercure Riga Centre

Good location. Walkable distance from station. Lots of dining option. All tourist places within walking distance. Next to a big shopping centre. Hotel is good with nice breakfast spread. Rooms are spacious. I think bathtub shower is not made properly. Glass partition is not enough to stop water from flowing into the bathroom. May be the partition needs to be extended. Alternatively a shower curtain can be provided

Fantastic hotel in a fantastic location! Room was spacious, clean and comfortable. Breakfast was outstanding. Hotel is close to central station and all major sites are a short walking distance away.

There was black mold in the shower. I reported it the next morning and they did nothing about it the next day. I told them about again when I departed and all they offered was an apology. I wouldn't stay here again because of it.

It was a decent stay

staff from front desk deserve for coaching . I would like to see improvement. Hard communications . they know better. It wasn’t my first time in Mercury hotel but for now the last one. Also weird that hotel is taking 50 euro deposit as they call this just in case if you will break glass 😂 I’m traveling a lot monthly probably visiting from 3-5 hotels and Iexperienced something like this for the first time. No one charged for broken glass

Lovely modern and clean hotel a very short walk from the railway station. Next door to a huge mall with restaurants. Easily walking distance to the old town and the main city attractions. Great bed, slept extremely well, the room was super quiet even though it was overlooking the main road. Breakfast was very good.

Room ok. Breakfast awful. Overcrowded, dirty. Had to clean own table. Staff overwhelmed. 2nd day worse. Trash everywhere. Dirty dishes. Had breakfast outside. Spa with holes in floor. Freezing jacuzzi. No pool. Cold sauna. Teens showering fully dressed. Very badly managed.

Nice hotel in the heart of Riga. Easily walkable and has a good breakfast.

First, important to say I raised the points below with staff when leaving; the person at reception was apologetic and said she’d pass the points on - so that’s a good start. Two points that niggled: 1. The music, especially at breakfast time, was too loud - I don’t imagine many people need or want loud Led Zeppelin first thing in the morning. 2. More annoyingly, there’s a barman there who was just plain rude: he didn’t greet or even acknowledge me at the bar, and barely communicated throughout; worse, he had what appeared to be friends join him, hanging around at the bar and even playing their own music - the barman was far more animated then, and the crowd at the bar didn’t make me want to order anything else. He certainly put me off using the bar the subsequent evenings. That aside: great location; very comfortable hotel.

Spacious clean room, friendly staff. Definitely would stay here again.

Old hotel. Beds are good, but the rest is very outdated,

Excellent location and great breakfast

Very clean and updated.

Nice, modern hotel within easy reach of the old town. Very quiet inside

The hotel was situated in a great place, easy to walk places. Very clean. Complained about the curtains not being able to close, electricity in room not working and cleaner walking in room without knocking. Staff member on desk was unhelpful and blamed us for the mistakes. Staff members not approachable.

The hotel is near the Origo shopping center. Few steps to train station and easy to get oldtown. Reception team very kind. Breakfast well served and varied. We would choose this hotel again

Good location , room was small but convenient, wifi was fast and many tv channel

The staff were super unfriendly. At my check in they asked me to sign a form to agree that they can charge my credit card and all the information was in Latvian language! I splited my 5 night stay to 5 bookings in Hotel.com but I informed almost every receptionist that I will stay 5 days in the same room, however my card was blocked everyday and they called me and awaked me asking when I am going to leave. I asked about late check out on Aug. 3rd which is my last day of stay and they answred it costs 20 Euro per hour which basically means after 3 hours they charge me for the whole night and I prefer to go to airport and wait there. I don't recommend this hotel at all!

I stayed here for one night because it wad close to the train station and I regretted it. The AC never worked and then I asked if I could get a late check out (till 2pm) because I had an important meeting and they said yes and then didnt record it in the system or something because they walked into my room during my meeting (even with the do not disturb sign on) and even after seeing me in my meeting they continues to knock and bother me and when I told them the guy was so rude. They also took a 50 euro deposit from me which they did not return to me on check out. I have the deposit receipt and everything

The hotel's spa was out of order, which is something that was not advertised when I was booking the hotel. The hotel didn't have air conditioning, as advertised, but they have air tempretaure control, which didn't seem to work. I have witnessed many guests complaining about it to the reception staff, who were not helpful at all.