Parking easily access, check in also smooth (thanks to friendly and helpful staff), room was amazing. I love everything about this hotel ❤️ gonna came back in future!
The accommodation exactly looked like in the pictures. Spacious.. comfort and super clean. Have two air-conditioning. One in the living room and another one in bedroom
Perfect for honeymoon or family outing! I was all alone but they nicely upgraded my room to a two-room suite with super spacious kitchen, dining, and living room. Located strategically in the upscale area, really easy to reach out with public transportation (the LRT). Nice pool, nice facilities! Love everything about this hotel.
the hotel is quite good, the location is near the Sogo KL shops, close to the LRT station, good enough for a business trip because it is close to the shops of the india mosque
Great Place to Stay
Thank you very much for the professional customer service and excellent hospitality shown to me during my stay at Leo Palace Hotel. The check in and check out process was done in seconds. The room was very clean and the mattress was soft and of good quality. I had the most comfortable night and a peaceful sleep thanks to you. I have booked to stay again at your place for next year.
Safe Travels
The room was clean and beds were super comfy. Breakfast was a lot, so much to choose from! I was here to celebrate my mom's birthday. I put in a request for some birthday amenities but too bad the hotel overlooked it. Overall, it was a pleasant stay. Just wished that they looked into my request.
I got free slice cake for father's day as requested. My kids aged 8,5 & 2 all got free breakfast. During housekeeping, i asked to remain the old blanket (to be used at sofa bed during night) and the housekeeper man put the new one at the bed. Overall so satisfied and looking forward to coming soon. Very good services. Thanks to all staffs and managements. Keep it up.
Bathroom was not thoroughly cleaned. Sink had soap residue and floor had hair and dirt. Bedsheets had visible stains and sheets were worn out. Lift was awfully smelly and lobby was not welcoming. Also staff were not friendly and approachable. After answering one of our questions one of the male staff directly left the desk to smoke outside.
The hotel was in a good location however parking of vehicle is a problem. Limited parking slots. Room was OK, clean and tidy. The breakfast was average with not much of variety.
Hi, I think I stay at ac hotel kuala lumpur more then 7 times. And now my father stay and hospital he very want breakfast from your hotel. Yesterday I already bring him standar your breakfast box. Just croissants and banana, I think is okey, but not with my father. And now I request some breakfast wht my father want. But your crew can't accpt. Huft, I just disappointed. Thank you.