Luxury Hotels in Sri Hartamas, Kuala Lumpur

The new rules I don’t know why must the cleaner only monday wednesday and firday.. if you stay a long day it’s very difficult to stay.. now it’s covid-19 you must very day clean up very day..

There was a lot of stains on the provided towels and the breakfast was average. I had high expectations coming in. Was quite disappointed on the overall experience 👎🏻

Room was smelly, the lift connect to the public lift

Always good visit there. Its a great and nice place.

Room and service is best for me, nice hotel

Late check in. We need to self check in via machine & didn't received any booking number from the hotel. The booking number was invalid & didn't merge the room. Call the management and have to wait for more than 15 minutes for the number to self check in. No room service or housekeeping for our 4 days stay. The room was ok & comfy

We arrived around 9pm but no one in the place to attend the check in process. We make a call but no one pick up. Just received a message to deposit money and cleaning fee. Keep on calling but the owner refuse to attend the call. We eager to meet there to pass the access card but the owner ask to bank in the amount without meeting us first. It just like a scam. So we cancel to transfer additional money and just leave. We are very dissapointed.

The innkeeper, fine. But the receptionist is not for the cooperation to issue a receipt for 2 names. Although we did book 2 rooms with the same name. It is for the purpose of re-claiming to our pjbt (official affairs). (booking 1 name for 2 rooms, but we req to distribute 2 different names for which the two individual names actually stay there).