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Citadines Prai Penang
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Citadines Prai Penang
Hotels
Sustainable Hotel
8.8
/10
Very Good
93 reviews
What Guests Say About Their Stay
NURUL NADIA BINTI
10.0
/ 10
Pros: Fairly clean. Daily room service. Excellent staff. Spacious parking space.
Cons: breakfast items not worth it. Can hear the nightclub sound from 12th floor.
Elainn
10.0
/ 10
Rooms were spacious for a couple or solo traveller. Could fit a third person on the sofa too. Walkable to a large food centre nearby and there was also a massage place that was very affordable. Free parking but the main road was super busy and hard to exit onto. Love that they gave glass pitchers for you to fill up with the water cooler on the corridor, but the water flow was so slow, it took about 5 mins to fill the 1L jug.
tow shang
10.0
/ 10
Fairly new and my family enjoyed the stay. The rooms are clean and kitchen are fully equipt with utensils. There was also a laundry machine.
Comfortable bed as well. recommen to stay here.
In the Area
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No G01, Menara Sentral, Jalan Juru Sentral, , Bukit Mertajam, Seberang Perai, Penang, Malaysia, 14000
Main Facilities
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AC
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Citadines Prai Penang
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Per room per night (excl. taxes & fees)
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What's around Citadines Prai Penang
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No G01, Menara Sentral, Jalan Juru Sentral, , Bukit Mertajam, Seberang Perai, Penang, Malaysia, 14000
Discover More About Citadines Prai Penang
Location
Citadines Prai Penang is a hotel in a good neighborhood, which is located at Bukit Mertajam.
About Citadines Prai Penang
Have fun with various entertaining facilities for you and the whole family at Citadines Prai Penang, a wonderful accommodation for your family holiday.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Citadines Prai Penang is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Citadines Prai Penang.
All facilities in Citadines Prai Penang
Others
In-room Facilities
- Hairdryer
- In-room safe
- Kitchenette
- Microwave
- Refrigerator
- Shower
- TV
General
- AC
- Family room
- Non-smoking room
- Swimming pool
- Smoke-free
Nearby Facilities
- ATM/Banking
- Laundry
- Shops
- Supermarket
Things to Do
- Fitness center
- Hot tub
- Outdoor pool
Public Facilities
- Parking
- Elevator
- WiFi in public area
Hotel Services
- 24-hour Receptionist
- 24-hour security
- Laundry service
Transportation
- Airport transfer
- Area shuttle
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Accommodation Policy & General Information in Citadines Prai Penang
Important Note
As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
General Check-in Instructions
Local Government Fee MYR 3.00 per room per night will be collected at hotel
Additional Policy
Local Government Fee MYR 3.00 per room per night will be collected at hotel
General Information
Popular Facilities | AC, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Available rooms at Citadines Prai Penang | 168 |
Number of floors in Citadines Prai Penang | 39 |
Another facilities in Citadines Prai Penang | Hairdryer, In-room safe, Kitchenette, Microwave, Refrigerator |
Frequently asked question in Citadines Prai Penang
What are available facilities at Citadines Prai Penang?
There are top facilites at Citadines Prai Penang such as AC, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Citadines Prai Penang?
The standard check-in time at Citadines Prai Penang is starting from From 15:00 while the latest check-out time is at Before 12:00
More Reviews from Other Guests in Citadines Prai Penang
Traveloka (16)
Other sources (77)
8.8
Very Good
From 77 reviews
Cleanliness
8.8
Room Comfort
9.0
Service and Facilites
8.6
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Traveler Reviews Citadines Prai Penang
Number of reviews per page
20
40
Top reviews
Amardeep
Leisure with Children
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Good location and worth the price
Hoik
10.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Kind staff,clean room
Wee Kang
Business
6.0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
I think need to improve the level 5 parking area. The parking bay drawing look like not so nice & small. And, at the parking area don’t see any security guard, look like no so save.
For the hotel room, room inside is ok but the outside room need to tidy. The rest so far is ok. Thank you.
Tian San
10.0
/10
Reviewed 44 week(s) ago
Expedia Group verified review
The apartment is clean and comfortable 👌
KOK SHEN
Leisure Family
8.0
/10
Reviewed 46 week(s) ago
Expedia Group verified review
Swimming pool condition need better maintain, wiring of inner pool light loosen, pool cleanliness, walk ways to the room full of spider webs.
HP
Business
10.0
/10
Reviewed 52 week(s) ago
Hotels.com verified review
very friend front desk, free flow coffee
Tan
Business
8.0
/10
Reviewed 63 week(s) ago
Expedia Group verified review
The breakfast option is limited
KOK SHEN
Leisure with Children
8.0
/10
Reviewed 77 week(s) ago
Expedia Group verified review
The location are convenient.
NURUL NADIA BINTI
Leisure with Children
10.0
/10
Reviewed 79 week(s) ago
Expedia Group verified review
Pros: Fairly clean. Daily room service. Excellent staff. Spacious parking space.
Cons: breakfast items not worth it. Can hear the nightclub sound from 12th floor.
gurmeet
Friends and Family
10.0
/10
Reviewed 88 week(s) ago
Hotels.com verified review
Excellent service and fantastic room.
Jimmy
Business with Partner
4.0
/10
Reviewed 99 week(s) ago
Expedia Group verified review
The mattress was too soft, the pillow as well. The room has a weird smell, not to my liking but overall condition is still ok. Price wise, considering the location and room condition, slightly over though.
Joycelyn Agnes
10.0
/10
Reviewed 106 week(s) ago
Expedia Group verified review
It was a great stay
YONGTZE
Leisure Family
10.0
/10
Reviewed 108 week(s) ago
Expedia Group verified review
Clean and spacious room, friendly staffs.
Fong
Business
6.0
/10
Reviewed 113 week(s) ago
Hotels.com verified review
I found he room new, large and clean with its own kitchen and living area. Hot water and air conditioning worked well although it was a bit of a pain walking out regularly to get water from the dispenser.
What I cannot understand was the piss poor attitude of the staff. ZERO greetings from reception to security to service staff throughout my stay. Unbelievable! I know it is a Citadines and I am not overly fussed by these things, but this really stood out. I might stay again given the quality of rooms but would prefer another hotel if available.
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Shariza
10.0
/10
Reviewed 114 week(s) ago
Expedia Group verified review
All good during my stay. Very convenient, strategic location.
Elainn
Leisure Family
10.0
/10
Reviewed 128 week(s) ago
Expedia Group verified review
Rooms were spacious for a couple or solo traveller. Could fit a third person on the sofa too. Walkable to a large food centre nearby and there was also a massage place that was very affordable. Free parking but the main road was super busy and hard to exit onto. Love that they gave glass pitchers for you to fill up with the water cooler on the corridor, but the water flow was so slow, it took about 5 mins to fill the 1L jug.
Read More
MARK
Business
8.0
/10
Reviewed 137 week(s) ago
Expedia Group verified review
Much to be liked and good value. Slightly noisy in room 3710 due to water piping above. Needs to be resolved.
Wit
Friends and Family
8.0
/10
Reviewed 146 week(s) ago
Hotels.com verified review
Large room and comfy bed.
Choon Yen
Friends and Family
8.0
/10
Reviewed 166 week(s) ago
Hotels.com verified review
As expected.
tow shang
Leisure Family
10.0
/10
Reviewed 169 week(s) ago
Expedia Group verified review
Fairly new and my family enjoyed the stay. The rooms are clean and kitchen are fully equipt with utensils. There was also a laundry machine.
Comfortable bed as well. recommen to stay here.
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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