Hyatt Regency Kuantan Resort

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8.6
/10
Very Good
929 reviews

What Guests Say About Their Stay

I***n

10.0
/ 10
Stayed at Hyatt Regency Kuantan and had a pleasant experience. The room was clean and comfortable. Rizal was very friendly and helpful, and kindly allowed early check-in at around 3pm and late checkout at 1pm, which was very generous. The hotel explanation was clear, and the accessibility around the hotel was good. Overall, smooth process and great service.

Muhammad Syafiq Bin Ramli

8.7
/ 10
The best thing about the resort would be the staff. From the front desk to the ones manning the restaurants, they did a very good job. Very quick check in, prompt services with the food, nothing much to complain about the services from the staff.

Hermawan N.

8.5
/ 10
Nice place for family vacation during pandemic. Kids can play in beach in front of the hotel if the pool is crowded. Fast food restaurants just a walking distance is another plus.

I q a. S. y. e. d. A. h. m. a. d.

9.7
/ 10
Such a great resort for weekend stay! The location is great! The room is nice & spacious.

Muhammad Imran Bin

10.0
/ 10
Pristine, powdery white sand just steps from our room. The resort provided plenty of comfortable loungers and umbrellas, so we never had to fight for a spot. Our recent stay here was nothing short of spectacular. From the moment we stepped here, we were met with warm smiles and impeccable service that set the tone for the entire vacation.
In the Area
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Telok Chempedak, Kuantan City, Kuantan, Pahang, Malaysia, 25050

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
Staying at Hyatt Regency Kuantan Resort is a good choice when you are visiting Teluk Cempedak. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hyatt Regency Kuantan Resort

Telok Chempedak, Kuantan City, Kuantan, Pahang, Malaysia, 25050
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Lobby Hyatt Regency Kuantan Resort
Exterior 2 Hyatt Regency Kuantan Resort

Discover More About Hyatt Regency Kuantan Resort

General
In Kuantan (Teluk Cempedak)

Location
A stay at Hyatt Regency Kuantan Resort places you in the heart of Kuantan, steps from Teluk Cempedak Beach and a 2-minute drive from Taman Teruntum Mini Zoo. This beach resort is 2.1 mi (3.4 km) from Kuantan Recreational Parks and 2.1 mi (3.4 km) from Gelora Park.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Teluk Cempedak Beach - 0.1 km / 0.1 mi
Taman Teruntum Mini Zoo - 1.3 km / 0.8 mi
Gelora Park - 3.2 km / 2 mi
Kuantan Recreational Parks - 3.2 km / 2 mi
Menara Kuantan 188 - 6 km / 3.8 mi
Kuantan City Mall - 6.1 km / 3.8 mi
East Coast Mall - 6.2 km / 3.9 mi
Masjid Negeri - 6.5 km / 4 mi
Heroes Museum - 6.6 km / 4.1 mi
Museum of Contemporary Art - 6.6 km / 4.1 mi
Darul Makmur Stadium - 7.1 km / 4.4 mi
Wan Fo Tien Temple - 9.1 km / 5.6 mi
Bukit Jelutung - 10.9 km / 6.7 mi
Telok Batu Sadin - 12.2 km / 7.6 mi
Natural Batik Factory - 14.8 km / 9.2 mi

The nearest major airport is Kuantan (KUA-Sultan Haji Ahmad Shah) - 24.5 km / 15.2 mi

Renovations
The property is closed between May 24 and June 7.

Facilities
Dip into one of the 2 outdoor pools or enjoy other recreational amenities including a nightclub and outdoor tennis courts. This resort also features complimentary wireless internet access, concierge services, and an arcade/game room.

Business Facilities
Featured amenities include complimentary wired internet access, a 24-hour business center, and limo/town car service. Free self parking is available onsite.

Dining
Enjoy Malaysian cuisine at Kampung Restaurant, one of the resort's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 3 bars/lounges. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee.

Rooms
Make yourself at home in one of the 301 air-conditioned rooms featuring free minibar items and LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.

All facilities in Hyatt Regency Kuantan Resort

Entertainment Facility Hyatt Regency Kuantan Resort
Entertainment Facility
Functional Hall Hyatt Regency Kuantan Resort
Functional Hall
Common Space Hyatt Regency Kuantan Resort
Common Space
Lobby Hyatt Regency Kuantan Resort
Lobby
Exterior Hyatt Regency Kuantan Resort
Exterior

Things to Do

  • Outdoor pool
  • Health club
  • Picnic area
  • Garden
  • Beach towel
  • Fitness center
  • Sauna
  • Steam room
  • Pool sun loungers

Hotel Services

  • Laundry service
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

General

  • Parking
  • Smoking area
  • Banquet
  • Ballroom
  • Reception hall

Sports and Recreations

  • Beach volleyball
  • Fitness center
  • Golf
  • Game room
  • Tennis court

Food and Drinks

  • Poolside bar
  • Breakfast
  • Nightclub

Public Facilities

  • Coffee shop
  • Elevator
  • Safety deposit box

Family-friendly Facilities

  • Children games
  • Children pool

Connectivity

  • LAN Internet
  • Free WiFi

Business Facilities

  • Meeting rooms
  • Business center

Transportation

  • Limo or town car service

Nearby Facilities

  • Gift shop

Accommodation Policy & General Information in Hyatt Regency Kuantan Resort

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
16:00 - 00:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Long-term renters welcome
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
, This property doesn't offer after-hours check-in. Guests will receive an email within 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hyatt Regency Kuantan Resort
301
Number of floors in Hyatt Regency Kuantan Resort
6
Another facilities in Hyatt Regency Kuantan Resort
Outdoor pool, Health club, Picnic area, Garden, Beach towel

Frequently asked question in Hyatt Regency Kuantan Resort

What are available facilities at Hyatt Regency Kuantan Resort?
There are top facilites at Hyatt Regency Kuantan Resort such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hyatt Regency Kuantan Resort?
The standard check-in time at Hyatt Regency Kuantan Resort is starting from 16:00 - 00:00 while the latest check-out time is at Before 12:00
Does Hyatt Regency Kuantan Resort provide breakfast?
Yes, Hyatt Regency Kuantan Resort provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hyatt Regency Kuantan Resort?
Hyatt Regency Kuantan Resort is a 5.0-star hotel.
How many floors does Hyatt Regency Kuantan Resort have?
Hyatt Regency Kuantan Resort has 6 floors.
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More Reviews from Other Guests in Hyatt Regency Kuantan Resort

8.6
Very Good
From 716 reviews
Cleanliness

8.6

Room Comfort

8.2

Location

8.8

Service and Facilites

8.8

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Traveler Reviews Hyatt Regency Kuantan Resort

Number of reviews per page
20
40
Top reviews
Muhammad Imran Bin
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Pristine, powdery white sand just steps from our room. The resort provided plenty of comfortable loungers and umbrellas, so we never had to fight for a spot. Our recent stay here was nothing short of spectacular. From the moment we stepped here, we were met with warm smiles and impeccable service that set the tone for the entire vacation.
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Frank
icon-with Partner
with Partner
4.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The property is very nice and we enjoyed it. However, the parking situation was not pleasant. We were instructed to use the Touch N Go card. We made a mistake of scanning the card after we exited the parking lot not before we exited the parking lot. We didn't realized we made the error on the day we checked out. The staff told us that there is no way to redeem the error. This is just bad business practice. It is not the extra monies that bothered us. It is the principal. We made a honest mistake. We find it unacceptable that the error was not redeemable at all. Given that the Hyatt brand is a global brand and we've stayed at many Hyatt's, the inflexibility put a sour taste to our trip. The second experience that we did not like was the payment for the breakfast. We were explained that the breakfast costs more if we were to pay at the restaurant counter as opposed to paying it at the reception area. We were not informed that there is not an option to pay at the reception the next day if we decide to eat at the hotel for breakfast. The only option available was to pay at the hotel restaurant. As a result, we ended up paying an additional $13 ringgit per person. Again, this is not about the additional $13 ringgit since this is not a lot when we convert into our home country currency. It is the lack of information. During our trip, we've stayed at Le Meridien and Angsana. We didn't have issues with these two hotels. Both are of the same level as the Hyatt.
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Masoud
icon-with Partner
with Partner
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Overall, it was a good stay. Staff were nice and polite, however there were some issues like beds were too small, Areas around the pool was not well maintained. Hotel was listed as 5 stars, but I would say 4
Alex
icon-with Partner
with Partner
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

I really enjoyed my stay at this hotel; however, there were a few areas that could be improved. The biggest letdown was the gym. The machines are very old, many barely work, and some are rusty. Some cable carabiners were too small and corroded, which felt unsafe when using heavier weights. The carpet was also extremely dirty and heavily stained. The rooms were decent overall, although there was a minor water leak from the ceiling. Despite this, I extended my stay as I really enjoyed the sea view room, although it required an additional upgrade fee. On the positive side, the facilities were good. The swimming pools were clean and inviting, and the hotel grounds were well maintained with plenty of areas to relax. The staff were excellent—polite, helpful, and welcoming throughout. There are also many nearby restaurants, shops, and street food options. The beach stretched for around 800 metres, with a rocky section at one end. A bridge led to another area, but it was closed due to aggressive monkeys in the area. Getting around was easy using local taxis via the Grab app, with the nearest town about 10–12 minutes away. There’s plenty to see there, including an art street and modern shopping malls. The total cost was around £120 per night including the upgrade. While slightly high, it felt reasonable for the view, though the gym was disappointing. Overall, it’s still the best hotel in the area, and I would stay again.
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Alex
icon-with Partner
with Partner
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

I really enjoyed my stay at this hotel; however, there were a few areas that could be improved. The biggest letdown was the gym. The machines are very old, many barely work, and some are rusty. Some cable carabiners were too small and corroded, which felt unsafe when using heavier weights. The carpet was also extremely dirty and heavily stained. The rooms were decent overall, although there was a minor water leak from the ceiling. Despite this, I extended my stay as I really enjoyed the sea view room, although it required an additional upgrade fee. On the positive side, the facilities were good. The swimming pools were clean and inviting, and the hotel grounds were well maintained with plenty of areas to relax. The staff were excellent—polite, helpful, and welcoming throughout. There are also many nearby restaurants, shops, and street food options. The beach stretched for around 800 metres, with a rocky section at one end. A bridge led to another area, but it was closed due to aggressive monkeys in the area. Getting around was easy using local taxis via the Grab app, with the nearest town about 10–12 minutes away. There’s plenty to see there, including an art street and modern shopping malls. The total cost was around £120 per night including the upgrade to sea view . While slightly high, it felt reasonable for the view, though the gym was disappointing. Overall, it’s still the best hotel in the area, and I would stay again.
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John
icon-with Partner
with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Great paradise beach views from the sea view rooms and fantastic staff - very friendly and helpful.
Muhammad
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

The room was decent and clean. Getting to the beach was very easy and was very clean. The pool was also perfect.
Balvinderpal Singh
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Very good excellent. From room service to the kitchen every one was brilliant and the service given was unbelievable it was like personal service. Chef Arif what a chef. Always eveready for any help and explanation on every recipe on the table. Lounge supervisor Hana what a person was always available for any help. At the front desk mr Mohammad what a gentleman help us in every way and also his colleague mr shafiek what a gentleman. All this people named and also some of them which I don’t know their names were excellent. All of them went way beyond their way to give us an excellent stay. If I can give 100 stars that will still not enough. Loved it.
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BALJIT
8.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Staff for their courtesy
Roger
8.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Good staff, great service overall
KALTHOM
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

The bath water was not properly drain out and created water collected in certain area resulted the bathroom always wet. During full occupancy, we have to queue for almost 20 minute's for breakfast.
sarah
icon-with Partner
with Partner
8.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

Stayed here for 2 nights. Staff were fantastic, very quick and efficient service. Room was spacious with a lovely view. Food was delicious, the beef rendang was the best I've had. Pools lovely and right on the beach. My only complaint was that the room above us kept dragging furniture around till 2am and then started again at 6am. I would suggest putting felt pads on the bottom of the furniture to avoid disturbing rooms below. Apart from that the stay was fantastic and we would definitely stay again.
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Walid
icon-with Partner
with Partner
10.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

Everything about this place is top notch. The staff is very very friendly We adired it here
Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

We just spent our time in the room. It was so comfortable that we didn’t want to get out of bed
Jenny
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

Helpful front desk staff. Food quality was good. Beautiful beach and well maintained room condition.
Jenny
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

Very friendly and helpful front desk staff. Checking was breeze. Value for money. Beautiful beach and a short walk to nearby eateries.
Yan Naing
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 58 week(s) ago

Hotels.com verified review

Excellent
Kuen Hon
icon-with Partner
with Partner
8.0
/10
Reviewed 59 week(s) ago

Hotels.com verified review

Generally is good, howevee quite expensive for a normal hotel room and facility. It will be beeter if reception staff ALWAYS ask guest if they have parking coupon to be validated so that guest dont need to return from car to do that.
Sing Hee
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Na
Izzati Diyana
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

The beach and restaurant
Number of reviews per page
20
40

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Exterior 4 Hyatt Regency Kuantan Resort

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