Impiana Hotel Ipoh

Hotels
7.6
/10
Very Good
848 reviews

What Guests Say About Their Stay

Staff Friendliness (16)
Room Space (15)
Distance To City Center (14)
Bathroom (14)

Verified Traveler

10.0
/ 10
Nice entertainment system. Since we own a Hisense TV at home, it was super easy to operate. Comfortable bed. Either no one is around us or the soundproof is incredible! Amenities are adequate. Clean room and bathroom. Great shower and bathtub.

Hasnor I. M. N.

8.5
/ 10
Good. Stay here multiple time. Kids love the pool. Hotel need a major renovation.

Afnan A. A.

9.7
/ 10
I love to stay at this hotel. Very awesome and easy to find. The room is so big and all my request I get.

Monalisa S.

9.1
/ 10
The staff service is very respectful of the customers
See original

SAIFUL N. A. S.

9.4
/ 10
The best. Good location, good hospitality, good room, excellent wifi. Awesome!
In the Area
See Map
18, Jalan Sultan Nazrin Shah, Ipoh, Kinta, Perak, Malaysia, 30250

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Casuarina Hotel Ipoh Impiana Hotel Ipoh is located in area / city Ipoh. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Impiana Hotel Ipoh

18, Jalan Sultan Nazrin Shah, Ipoh, Kinta, Perak, Malaysia, 30250
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Lobby Impiana Hotel Ipoh
Lobby 2 Impiana Hotel Ipoh

Discover More About Impiana Hotel Ipoh

note: hotel was previously named Casuarina Hotel Ipoh

Location


Impiana Hotel Ipoh is located in area / city Ipoh.

About Impiana Hotel Ipoh

From business event to corporate gathering, Impiana Hotel Ipoh provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Impiana Hotel Ipoh, a wonderful accommodation for your family holiday.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Impiana Hotel Ipoh exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Enjoy luxurious treats and incomparable experience by staying at Impiana Hotel Ipoh.

All facilities in Impiana Hotel Ipoh

Bar, Cafe and Lounge Impiana Hotel Ipoh
Bar, Cafe and Lounge
Swimming Pool Impiana Hotel Ipoh
Swimming Pool
Fitness Center Impiana Hotel Ipoh
Fitness Center
Functional Hall Impiana Hotel Ipoh
Functional Hall
Lobby Impiana Hotel Ipoh
Lobby

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Breakfast
  • Buffet breakfast
  • Cafe
  • Continental breakfast
  • Dining area
  • Set menu dinner
  • Set menu lunch
  • Snacks

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Porter
  • Wedding service

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Business Facilities

  • Conference room
  • Meeting facilities
  • Photocopier
  • PRINTER

Accessibilty

  • Accessible bathroom
  • Wheelchair accessible

Family-friendly Facilities

  • Children pool

Things to Do

  • Outdoor pool

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Impiana Hotel Ipoh

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Facility

Swimming Pool closed temporarily from 17-2-2025 to 30-11-2025.

General Check-in Instructions

Please be informed that the swimming pool will be temporarily closed from 17 Feb to 31 August for renovation. Should you need any alternative arrangements or recommendations for nearby recreational options, please contact the hotel for assistance.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Impiana Hotel Ipoh
168
Number of floors in Impiana Hotel Ipoh
9
Another facilities in Impiana Hotel Ipoh
Restaurant with AC, A la carte dinner, A la carte lunch, Breakfast, Buffet breakfast

Frequently asked question in Impiana Hotel Ipoh

What are available facilities at Impiana Hotel Ipoh?
There are top facilites at Impiana Hotel Ipoh such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Impiana Hotel Ipoh?
The standard check-in time at Impiana Hotel Ipoh is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Impiana Hotel Ipoh provide breakfast?
Yes, Impiana Hotel Ipoh provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Impiana Hotel Ipoh?
Impiana Hotel Ipoh is a 4.0-star hotel.
How many floors does Impiana Hotel Ipoh have?
Impiana Hotel Ipoh has 9 floors.
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More Reviews from Other Guests in Impiana Hotel Ipoh

Overall Ratings & Reviews Impiana Hotel Ipoh

Traveloka (641)
Other sources (207)
8.1
Very Good
From 641 reviews
Provided by travelers on
Cleanliness

7.7

Room Comfort

7.9

Meal

8.0

Location

8.3

Service and Facilites

7.9

People often mention about Impiana Hotel Ipoh
All
Staff Friendliness (13)
Distance to City Center (12)
Room Space (12)
Bathroom (12)
Hotel Area (11)
Accessibility (10)
Bedroom (10)
Ambiance (9)
Family Friendly (8)
Surroundings (7)
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Most Recent
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Traveler Reviews Impiana Hotel Ipoh

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Nice entertainment system. Since we own a Hisense TV at home, it was super easy to operate. Comfortable bed. Either no one is around us or the soundproof is incredible! Amenities are adequate. Clean room and bathroom. Great shower and bathtub.
Find this review helpful?
I***n
icon-origin-TRAVELOKA
9.6
/10
Reviewed 11 week(s) ago
Great experience, super comfortable room, very friendly & helpful staff. Breakfast spread is pretty varied, lots of food choices, taste is great too. The newly renovated swimming pool looks very nice. No deposit required (at least for the locals). However, please be noted that the hotel is a bit old. Some furniture in the room like the wardrobe, cupboard have some chips, deteriorating parts & obvious signs of wear & tear. Parking space is a bit shady & creepy, stagnant water is everywhere especially during the rainy season. But overall the hotel experience is super great, will definitely stay here again!
Read More
Find this review helpful?
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
weaknesses in limited electrical sockets and still using old electrical system.
Find this review helpful?
Abdul H.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 20 week(s) ago
I highly recommend Impiana Hotel because of its clean and comfortable rooms, top-notch amenities, and attentive staff. But I noticed that the tv plug point has no electrical power. My mistake not to inform the staff to fix that issue.
1 people find it helpful
F***a
icon-origin-TRAVELOKA
8.2
/10
Reviewed 20 week(s) ago
Great place, clean, staff friendly
Find this review helpful?
h***h
icon-origin-TRAVELOKA
6.5
/10
Reviewed 20 week(s) ago
I’m unhappy with my stay because the room I received is not as advertised. The listing clearly showed a bathtub, which was the main reason I booked this room. However, my room only has a shower. I would appreciate a proper solution, such as a room change or compensation.
Find this review helpful?
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 20 week(s) ago
Everything is nice, the room, the breakfast. The pool is very clean. Will come again in the future.
1 people find it helpful
N***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 21 week(s) ago
The hotel is ok..just many switches are not working anymore
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1 people find it helpful
Siti N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 25 week(s) ago
Good price and the room very clean and comfortable. Close to all visiting places. The staff are all very kind and friendly. Will come back and stay again at this hotel.
Find this review helpful?
NurHafizah J.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 31 week(s) ago
Reasonable price and very comfortable
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Find this review helpful?
N***H
icon-origin-TRAVELOKA
10.0
/10
Reviewed 32 week(s) ago
Good experience to stay here, staff very friendly and helpful. Food also delicious and I'll come again. Thank you.
Find this review helpful?
J***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
7.2
/10
Reviewed 45 week(s) ago
parking ssh...lps 2 far from the hotel. breakfast is good but if the government course comes and the food is not good, look.
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Find this review helpful?
musyirah h.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 52 week(s) ago
Came with kids. But swimming pool was closed. But hotel already gave early notice. But still have fun. Room is comfortable and spacious.
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Find this review helpful?
C***N
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 74 week(s) ago
The hotel has a grand lobby, friendly staff, and quick lift service. The room feels a bit dated but is well-kept, with a comfy bed and pillows. The bathtub is small but functional. A nearby construction site can be noisy, though it wasn’t an issue during my weekend stay. Overall, a well-located hotel with good amenities.
Find this review helpful?
H***i
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 78 week(s) ago
1) The hotel like in the 80's superstar condition, reminiscent of the past. 2) The security guard very family friendly. 3) Check-in and check out not so hassle. 4) No separate shower and bath tub area in the bathroom. Shower in bath tub. 5) Wifi the worst. The TV using wifi however the channel always stuck. Bring your own hotspot device better. Regards,
Read More
1 people find it helpful
H***r
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 81 week(s) ago
Impiana Ipoh is my 1st choice if I come to Ipoh with family. Even though it's an old building, but can see numbers of renovation and upgrade done throughout the year. Excess card and Android TV with good, clear channel and reception. My children love the huge kids swimming pool, but sad to say, it's under maintenance during my visit. Please inform the guest or update the maintenance status through your website.
Read More
Find this review helpful?
Guest
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 94 week(s) ago
Clean and peaceful ambience. Easy access to city centre.
Find this review helpful?
Hoo H. S.
icon-Business
Business
icon-origin-TRAVELOKA
8.3
/10
Reviewed 102 week(s) ago
Pillow is old and flat. Toilet dirty and not functional (basin).
Find this review helpful?
Izmir N. A.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 106 week(s) ago
Good experience and the best breakfast ever.
1 people find it helpful
I***t
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 106 week(s) ago
The overall stay is nice, but the hotel needs to upgrade their parking facility, as I arrived with a scary basement with flooding. Also, to ensure the front office treats customers with a smile, as I had checked in with a person who couldn't be bothered to work.
Find this review helpful?
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Impiana Hotel Ipoh

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Impiana Hotel Ipoh

Traveloka (641)
Other sources (207)
8.1
Very Good
From 641 reviews
Provided by travelers on
Cleanliness

7.7

Room Comfort

7.9

Meal

8.0

Location

8.3

Service and Facilites

7.9

People often mention about Impiana Hotel Ipoh
All
Staff Friendliness (13)
Distance to City Center (12)
Room Space (12)
Bathroom (12)
Hotel Area (11)
Accessibility (10)
Bedroom (10)
Ambiance (9)
Family Friendly (8)
Surroundings (7)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Impiana Hotel Ipoh

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Nice entertainment system. Since we own a Hisense TV at home, it was super easy to operate. Comfortable bed. Either no one is around us or the soundproof is incredible! Amenities are adequate. Clean room and bathroom. Great shower and bathtub.
Find this review helpful?
I***n
icon-origin-TRAVELOKA
9.6
/10
Reviewed 11 week(s) ago
Great experience, super comfortable room, very friendly & helpful staff. Breakfast spread is pretty varied, lots of food choices, taste is great too. The newly renovated swimming pool looks very nice. No deposit required (at least for the locals). However, please be noted that the hotel is a bit old. Some furniture in the room like the wardrobe, cupboard have some chips, deteriorating parts & obvious signs of wear & tear. Parking space is a bit shady & creepy, stagnant water is everywhere especially during the rainy season. But overall the hotel experience is super great, will definitely stay here again!
Read More
Find this review helpful?
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
weaknesses in limited electrical sockets and still using old electrical system.
Find this review helpful?
Abdul H.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 20 week(s) ago
I highly recommend Impiana Hotel because of its clean and comfortable rooms, top-notch amenities, and attentive staff. But I noticed that the tv plug point has no electrical power. My mistake not to inform the staff to fix that issue.
1 people find it helpful
F***a
icon-origin-TRAVELOKA
8.2
/10
Reviewed 20 week(s) ago
Great place, clean, staff friendly
Find this review helpful?
h***h
icon-origin-TRAVELOKA
6.5
/10
Reviewed 20 week(s) ago
I’m unhappy with my stay because the room I received is not as advertised. The listing clearly showed a bathtub, which was the main reason I booked this room. However, my room only has a shower. I would appreciate a proper solution, such as a room change or compensation.
Find this review helpful?
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 20 week(s) ago
Everything is nice, the room, the breakfast. The pool is very clean. Will come again in the future.
1 people find it helpful
N***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 21 week(s) ago
The hotel is ok..just many switches are not working anymore
Translated by Google Icon
See original
1 people find it helpful
Siti N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 25 week(s) ago
Good price and the room very clean and comfortable. Close to all visiting places. The staff are all very kind and friendly. Will come back and stay again at this hotel.
Find this review helpful?
NurHafizah J.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 31 week(s) ago
Reasonable price and very comfortable
Translated by Google Icon
See original
Find this review helpful?
N***H
icon-origin-TRAVELOKA
10.0
/10
Reviewed 32 week(s) ago
Good experience to stay here, staff very friendly and helpful. Food also delicious and I'll come again. Thank you.
Find this review helpful?
J***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
7.2
/10
Reviewed 45 week(s) ago
parking ssh...lps 2 far from the hotel. breakfast is good but if the government course comes and the food is not good, look.
Translated by Google Icon
See original
Find this review helpful?
musyirah h.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 52 week(s) ago
Came with kids. But swimming pool was closed. But hotel already gave early notice. But still have fun. Room is comfortable and spacious.
Translated by Google Icon
See original
Find this review helpful?
C***N
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 74 week(s) ago
The hotel has a grand lobby, friendly staff, and quick lift service. The room feels a bit dated but is well-kept, with a comfy bed and pillows. The bathtub is small but functional. A nearby construction site can be noisy, though it wasn’t an issue during my weekend stay. Overall, a well-located hotel with good amenities.
Find this review helpful?
H***i
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 78 week(s) ago
1) The hotel like in the 80's superstar condition, reminiscent of the past. 2) The security guard very family friendly. 3) Check-in and check out not so hassle. 4) No separate shower and bath tub area in the bathroom. Shower in bath tub. 5) Wifi the worst. The TV using wifi however the channel always stuck. Bring your own hotspot device better. Regards,
Read More
1 people find it helpful
H***r
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 81 week(s) ago
Impiana Ipoh is my 1st choice if I come to Ipoh with family. Even though it's an old building, but can see numbers of renovation and upgrade done throughout the year. Excess card and Android TV with good, clear channel and reception. My children love the huge kids swimming pool, but sad to say, it's under maintenance during my visit. Please inform the guest or update the maintenance status through your website.
Read More
Find this review helpful?
Guest
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 94 week(s) ago
Clean and peaceful ambience. Easy access to city centre.
Find this review helpful?
Hoo H. S.
icon-Business
Business
icon-origin-TRAVELOKA
8.3
/10
Reviewed 102 week(s) ago
Pillow is old and flat. Toilet dirty and not functional (basin).
Find this review helpful?
Izmir N. A.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 106 week(s) ago
Good experience and the best breakfast ever.
1 people find it helpful
I***t
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 106 week(s) ago
The overall stay is nice, but the hotel needs to upgrade their parking facility, as I arrived with a scary basement with flooding. Also, to ensure the front office treats customers with a smile, as I had checked in with a person who couldn't be bothered to work.
Find this review helpful?
Number of reviews per page
20
40