The room was good, but my issue was that towels were only restricted to two at all times. Towels can only be replaced but room service won't give extra towels. The fridge in my room wasn't working as well. Lastly, the bedsheets are a little rough, not recommended if you have night activities 👀.
My very bad experience I ever had at this hotel. When I first entered this room I saw that we got a single bed even my husband requested for double. I asked the receptionist and the reason was (all rooms were fully booked) and she suggested us to another room with additional fees. Oh God! I cannot brain the price for one night approximately rm 200 then you want us to add the fees. As we believe the condition is good as shown in the photos. But, there is no coffee and coffee maker (as stated in amnesties), toilet sumbat, paip patah, katil berhabuk and no laundry bag. The hotel budget is better and really good than this hotel. Ha! One more thing, a hair dryer cannot function, and no iron in the room. Kene pi keluar pulak berebut iron. Tapi org takde kat hotel ni so takde la berebut. So please improvise as you stated in previous comments, you want to improve your service BUT? Still the very worst I guess.
It's damn bad. Everything is old and in bad condition. Toilet stinks. Bathtub is rusty. The water heater is not working properly. Aircon not cold. I was in room 1233. Swimming pool is dirty. Breakfast selection is limited and horrible. Seriously the worst hotel i've been in. Do not come to this place. Citrus hotel which is just across and cheaper is much much much better.
Awesome counter staff. Friendly and knowledgeable. Recommend us places to eat. Hotel near a lot of eateries. Won't go hungry! Perling Mall just across the street. There night there 's a night market. More things to eat.
1. Price: value for money. 2. Location: walking distance to port. 3. Surrounding: nothing. 4. Room: old and smelly. 5. Toilet: very dirty. 6. Bed: dirty and the size is small. 7. Experience: live music and while we want to rest. 8. Repeat: no.