What is normal check-in & check-out time at Berjaya Waterfront Hotel?

The standard check-in time at Berjaya Waterfront Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00

Does Berjaya Waterfront Hotel provide breakfast?

Yes, Berjaya Waterfront Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Berjaya Waterfront Hotel?

Berjaya Waterfront Hotel is a 4.0-star hotel.

How many floors does Berjaya Waterfront Hotel have?

Berjaya Waterfront Hotel has 15 floors.

How many rooms are available at Berjaya Waterfront Hotel?

Berjaya Waterfront Hotel has 400 rooms in total.

Does Berjaya Waterfront Hotel have a swimming pool?

Yes, a swimming pool is available at Berjaya Waterfront Hotel.

What do past guests say about Berjaya Waterfront Hotel?

Berjaya Waterfront Hotel is well-known for its Location, Room Comfort, Meal, as reviewed by verified Traveloka guests.

Berjaya Waterfront Hotel

Name: Berjaya Waterfront Hotel
Address: 88 Jalan Ibrahim Sultan, Stulang Laut, Johor Bahru - City Center, Johor Bahru, Johor, Malaysia, 80300, 88 Jalan Ibrahim Sultan, Stulang Laut, Johor, 80300, Malaysia
Rating: 7.6

Hotels

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7.6

/10

Very Good

2,271 reviews

What Guests Say About Their Stay

m***a

8.5

/ 10

The hotel looks like an old building from the outside, but upon entering, it's actually quite large, with plenty of rooms. The room was clean, spacious, and comfortable. I requested a sea view and got both a sea view and a city view, allowing me to enjoy the fireworks on Chinese New Year's Eve. It was absolutely amazing. You could check in straight away in the morning, as it's just a short walk to the port building. If I ever visit Johor again, I'll definitely stay here again.

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Jamaliah b. C.

9.1

/ 10

This is my 2nd stay for my transit to Batam Island. Warm welcome, spacious room & yummy food. Will always come here if I need to enter Batam.

Erwin E. S.

10.0

/ 10

The hotel is comfortable and directly adjacent to the Berjaya Waterfront ferry terminal, so those crossing to Batam can easily walk. There are plenty of restaurants, both inside and outside the port. Recommended for those looking for a relaxing stay.

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widyawaty m.

10.0

/ 10

Very nice hotel, clean, close to everywhere, friendly staff. Check in process was neat, requests were well served. All good!

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Mastora Mastora

9.7

/ 10

Felt like we were staying in a 5-star hotel. The room is spacious, comfortable, clean, and tidy. Recommended hotel.

In the Area

See Map

88 Jalan Ibrahim Sultan, Stulang Laut, Johor Bahru - City Center, Johor Bahru, Johor, Malaysia, 80300

Main Facilities

This accommodation offers:

Outdoor pool

Pub

Darts

Children pool

Swimming pool

Laundry service

Parking

Restaurant

Luggage storage

Elevator

Family room

Berjaya Waterfront Hotel is a 4-star hotels that has been welcoming guests since 1997. The accommodation went through a renovation in 2012. Berjaya Waterfront Hotel is part of Berjaya Hotels & Resort under Berjaya Hotels & Resort. There are 400 rooms spread across 15 floors.

What's around Berjaya Waterfront Hotel

88 Jalan Ibrahim Sultan, Stulang Laut, Johor Bahru - City Center, Johor Bahru, Johor, Malaysia, 80300

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Discover More About Berjaya Waterfront Hotel

General Information

Berjaya Waterfront Hotel is a 4-star hotels that has been welcoming guests since 1997. The accommodation went through a renovation in 2012. Berjaya Waterfront Hotel is part of Berjaya Hotels & Resort under Berjaya Hotels & Resort. There are 400 rooms spread across 15 floors.

Location

Located at 88 Jalan Ibrahim Sultan, Stulang Laut in Johor Bahru, Malaysia. Those looking to explore will find Sentosa Merlion, Mutiara Rini Park, and OUB Ojol Batam nearby.

Facilities & Amenities

Berjaya Waterfront Hotel has Outdoor pool, Pub, Darts, Children pool, Swimming pool, and more.

Business Facilities

For guests traveling for work, Berjaya Waterfront Hotel has Business facilities and Computer station available.

Dining

Guests can stop by the café.

Contact

Email: bwh.rsvn@berjayahotel.com
Phone number: +6072219999
Website: www.berjayahotel.com

All facilities in Berjaya Waterfront Hotel

Facility

Outdoor pool

Pub

Darts

Children pool

Swimming pool

Others

Transportation

Car hire

Public Facilities

Room service
Restaurant
Elevator
Coffee shop
Safety deposit box

Meals & Dining

Café
Snack bar
Breakfast buffet
Pub
Breakfast

Guest Services

Multilingual staff
Wedding service
Express check-in
Express check-out
24-hour security
Bellboy service
Concierge
Currency exchange
Front desk
Newspaper in lobby
24-hour front desk
Laundry Service
Doorman
Luggage storage

Business Facilities

Business facilities
Conference room
Computer station
Meeting facilities
Photocopier
Projector

Connectivity

Wi-Fi in public areas
Wi-Fi

Nearby Facilities

Gift shop
Launderette
ATM/Bank
Supermarket
Grocery store

Sports & Recreation

Darts
Pool/Snooker

Accommodation Facilities

Family room
Smoking area
Car park

Family & Kids

Children's pool

Activity & Leisure

Outdoor pool

Accommodation Policy & General Information in Berjaya Waterfront Hotel

Tourism Tax

Tourism tax MYR 10.00 will be charged upon check-in (per room/per night).

Check-in/Check-out Time

Check-in time: 15:00
Check-out time: 12:00

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General Information

Popular Facilities
Check-In / Check-Out Time	From 15:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Berjaya Waterfront Hotel	400
Number of floors in Berjaya Waterfront Hotel	15
Another facilities in Berjaya Waterfront Hotel	Car hire, Room service, Restaurant, Elevator, Coffee shop

More Reviews from Other Guests in Berjaya Waterfront Hotel

Overall Ratings & Reviews Berjaya Waterfront Hotel

Traveloka (1,382)

Other sources (889)

8.2

Very Good

From 1,382 reviews

Provided by travelers on

Cleanliness

8.0

Room Comfort

8.1

Meal

8.1

Location

8.4

Service and Facilites

8.0

People often mention about Berjaya Waterfront Hotel

All

Staff Friendliness (36)

Accessibility (32)

Room Space (32)

Bedroom (32)

Variety (31)

Bathroom (29)

Surroundings (27)

Check-in/out Time (27)

Hotel Area (27)

Distance to City Center (26)

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Traveler Reviews Berjaya Waterfront Hotel

Number of reviews per page

20

40

Customer reviews

E

Ernawati

Staycation

10.0

/10

Reviewed 3 week(s) ago

The hotel is the best... Suitable for family vacations.

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Accommodation's Reply

22 Oct 2026

Dear Valued Guest, Thank you very much for choosing to stay at our hotel and for taking the time to share your valuable feedback. We are delighted to hear that you were satisfied with the service and accommodations at Success Beach Hotel. We hope to welcome you back again. Thank you again. General Manager, Dave

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Ildyanti A.

10.0

/10

Reviewed 8 week(s) ago

everything it's good , my family happy stay at here 😁 sampai jumpa bile-bile

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Accommodation's Reply

22 Oct 2026

Dear Valued Guest, Thanks so much for taking the time to share your kind comments. It was a pleasure to have you. We are so happy we could make your stay so wonderful. We look forward to having you again as a guest in our hotel. Sincerely, Dave General Manager

dp

dika p.

10.0

/10

Reviewed 10 week(s) ago

Close to everywhere, and lots of places to eat around.

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Accommodation's Reply

22 Oct 2026

Dear Valued Guest, Thank you very much for choosing to stay at our hotel and for taking the time to share your valuable feedback. We are delighted to hear that you were satisfied with the service and accommodations at Success Beach Hotel. We hope to welcome you back again. Thank you again. General Manager, Dave

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F***l

8.4

/10

Reviewed 13 week(s) ago

Parking lot to hotel is too far

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Accommodation's Reply

26 Aug 2026

Dear Valued Guest, Thank you for taking the time to share your recent experience at our hotel. Unfortunately, it seems that we did not meet all your expectations. We put customer experience and feedback as our priority, and your review ensures that we will continue to make further improvements. We look forward to seeing you again. Sincerely, Dave General Manager

M***O

Staycation

9.7

/10

Reviewed 13 week(s) ago

The staff was nice, the location is good, and the breakfast is perfect!

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Accommodation's Reply

26 Aug 2026

Dear Valued Guest, Thanks so much for taking the time to share your kind comments. It was a pleasure to have you. We are so happy we could make your stay so wonderful. We look forward to having you again as a guest in our hotel. Sincerely, Dave General Manager

Verified Traveler

Medical

8.8

/10

Reviewed 20 week(s) ago

The hotel staff is friendly and responsive.

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1 people find it helpful

Accommodation's Reply

02 Jul 2026

Dear Valued Guest, Thank you very much for choosing to stay at our hotel and for taking the time to share your valuable feedback. We are delighted to hear that you were satisfied with the service and accommodations at Success Beach Hotel. We hope to welcome you back again. Thank you again. General Manager, Dave

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G***N

Business

8.4

/10

Reviewed 21 week(s) ago

Overall, the stay was good, just for a short business trip.

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Accommodation's Reply

19 Jun 2026

Dear Valued Guest, Thanks so much for taking the time to share your kind comments. It was a pleasure to have you. We are so happy we could make your stay so wonderful. We look forward to having you again as a guest in our hotel. Sincerely, Dave General Manager

Verified Traveler

Transit

9.7

/10

Reviewed 23 week(s) ago

The hotel staff was very friendly and helpful. The breakfast selection was extensive and delicious. Since this is an older hotel, the beds are still spring-coated, though still comfortable.

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Accommodation's Reply

11 Jun 2026

Dear Valued Guest, Thank you very much for choosing to stay at our hotel and for taking the time to share your valuable feedback. We are delighted to hear that you were satisfied with the service and accommodations at Success Beach Hotel. We hope to welcome you back again. Thank you again. General Manager, Dave

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E***a

8.1

/10

Reviewed 25 week(s) ago

There is something unpleasant. Staying for 2 nights, I asked for a change of towels, but they were not changed. I also asked for a quick room cleaning, but it was not done.

2 people find it helpful

Accommodation's Reply

23 May 2026

Dear Valued Guest, Thanks for taking the time to give your feedback. We're sorry to hear the housekeeping service weren't up to the standard you've come to expect from us. We have personally addressed this with our housekeeping staff to ensure this won't happen again. We certainly look forward to welcoming you back to our hotel in the future. Sincerely, Dave General Manager

Verified Traveler

Leisure

8.4

/10

Reviewed 25 week(s) ago

The room was spacious and the bathroom was decent, but the breakfast was mostly local Malaysian food, so there wasn’t much for us to eat. There seemed to be a large nightclub either in the basement of the hotel or in the building next door. Since we stayed on a Friday night, we could still feel the vibration from the loud music all night long, even from our room on the 15th floor. It was quite a surprising experience.

1 people find it helpful

Accommodation's Reply

23 May 2026

Dear Valued Guest, Thank you for taking the time to share your recent experience at our hotel. Unfortunately, it seems that we did not meet all your expectations. We put customer experience and feedback as our priority, and your review ensures that we will continue to make further improvements. We look forward to seeing you again. Sincerely, Dave General Manager

Z***A

Business

5.0

/10

Reviewed 26 week(s) ago

Noise from the club was so loud and not suitable for family, feeling so disturbed, very bad experience due to noise from club.

1 people find it helpful

Accommodation's Reply

16 May 2026

Dear Valued Guest, Thank you for sharing your feedback. We sincerely apologize for the disturbance caused by the noise from the club during your stay. We understand how this affected your comfort, especially for a family stay, and we regret the inconvenience caused. Your comments have been noted seriously, and we will review this matter to improve our guests’ experience. We hope to have the opportunity to welcome you again for a more pleasant stay in the future. Sincerely, Dave General Manager

Verified Traveler

Medical

8.5

/10

Reviewed 30 week(s) ago

Very good, friendly and can be recommended.

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1 people find it helpful

Accommodation's Reply

16 May 2026

Dear Valued Guests, Thank you so much for your valuable feedback and comments. During these difficult times, your kind words are a great source of encouragement to us. We are delighted that you enjoyed your stay at our hotel. We sincerely hope to welcome you back again. Thank you again. Dave

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K***y

Staycation

7.3

/10

Reviewed 30 week(s) ago

The food menu isn't extensive, just standard, unvaried options. Rooms also lack regular cleaning.

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Accommodation's Reply

16 May 2026

Dear Valued Guest, Thank you very much for staying at our hotel and for providing us with your valuable feedback. We will take your suggestions into consideration to improve our food options, especially local cuisine. We look forward to welcoming you back again. Thank you again. General Manager, Dave

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Verified Traveler

10.0

/10

Reviewed 31 week(s) ago

The staff so friendly, nice room, but that day at early morning got someone keep pressing our bell 🔔, don't know is who.

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Accommodation's Reply

16 May 2026

Dear Valued Guest, Thank you for your feedback. We are glad to hear that you found our staff friendly and enjoyed the room. However, we sincerely apologize for the disturbance early in the morning caused by repeated doorbell ringing. We understand how this may have affected your rest and will look into this matter to prevent it from happening again. We truly appreciate your understanding and hope to welcome you back for a more comfortable stay in the future. Sincerely, Dave General Manager

J***i

Transit

5.0

/10

Reviewed 33 week(s) ago

I stayed for one night. The bathroom floor and bathtub were extremely slippery. I had an accident, slipping and falling. I will never stay at this hotel again, ever. This hotel is highly not recommended. There is no dedicated shower. There is only a bathtub.

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Accommodation's Reply

16 May 2026

Dear Valued Guest, Thank you very much for your valuable feedback. We sincerely apologize for the incidents that occurred during your stay, particularly the slips and falls on the bathroom floor and in the bathtub. We take this matter very seriously, as the safety and comfort of all our guests are our top priority. We will inspect the bathroom's safety features and take appropriate corrective action immediately. Thank you again. General Manager, Dave

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S***I

Leisure

10.0

/10

Reviewed 36 week(s) ago

The hotel room sea view can see Singapore from the room. Location easy to find.

1 people find it helpful

Accommodation's Reply

16 Mar 2026

Dear Valued Guest, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay with us. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Dave General Manager

m***a

Leisure

8.5

/10

Reviewed 37 week(s) ago

The hotel looks like an old building from the outside, but upon entering, it's actually quite large, with plenty of rooms. The room was clean, spacious, and comfortable. I requested a sea view and got both a sea view and a city view, allowing me to enjoy the fireworks on Chinese New Year's Eve. It was absolutely amazing. You could check in straight away in the morning, as it's just a short walk to the port building. If I ever visit Johor again, I'll definitely stay here again.

See original

Find this review helpful?

Accommodation's Reply

26 Feb 2026

Dear Valued Guest, Thank you for your stay and for your valuable feedback. We are delighted to hear that you were satisfied with the service and your room at Success Beach Hotel. We hope to welcome you back again soon! Thank you! General Manager, Dave

See original

AG

Andry G.

Leisure

10.0

/10

Reviewed 42 week(s) ago

That was a good experience to stay in there.

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Accommodation's Reply

22 Jan 2026

Dear Andry, Thanks so much for taking the time to share your kind comments. It was a pleasure to have you. We are so happy we could make your stay so wonderful. We look forward to having you again as a guest in our hotel. Sincerely, Dave General Manager

Stefan

Leisure

8.5

/10

Reviewed 42 week(s) ago

Club next to hotel and nearby eating places

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Accommodation's Reply

22 Jan 2026

Dear Stefan, Thanks so much for taking the time to share your kind comments. It was a pleasure to have you. We are so happy we could make your stay so wonderful. We look forward to having you again as a guest in our hotel. Sincerely, Dave General Manager

Jb

Jamaliah b. C.

Transit

9.1

/10

Reviewed 44 week(s) ago

This is my 2nd stay for my transit to Batam Island. Warm welcome, spacious room & yummy food. Will always come here if I need to enter Batam.

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Accommodation's Reply

16 Jan 2026

Pn Jamaliah, Thanks so much for taking the time to share your kind comments. It was a pleasure to have you. We are so happy we could make your stay so wonderful. We look forward to having you again as a guest in our hotel. Sincerely, Dave General Manager

Number of reviews per page

20

40

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.