1. Hotel
  2. Malaysia(5,312 hotel)
  3. Johor(467 hotel)
  4. Johor Bahru(335 hotel)
  5. Johor Bahru - City Center(55 hotel)
  6. Berjaya Waterfront Hotel

Berjaya Waterfront Hotel

88 Jalan Ibrahim Sultan, Stulang Laut, Johor Bahru, Malaysia, 80300
Others
8.0/10Satisfying
According to 285 guests
Nice place. Affordable price and great food. The room was nice!
Nurul N. A.
See all reviews
Based on 229 traveler reviews
AC
Parking
24-Hour Front Desk
Swimming Pool
Elevator
Restaurant
WiFi

Nearby attractions
Komtar JBCC
(2.37 km)
Johor Bahru City Square
(2.37 km)
Angry Bird Theme Park
(2.41 km)
Johor Old Chinese Temple
(2.50 km)
Log in as Traveloka Club Member to access deals up to 25% OFF!
Log in now.
Currently searching (0 %)
Review by Traveloka users
Review
8.0
/10
Satisfying
Cleanliness
7.66
Comfort
7.76
Meal
7.58
Location
8.22
Service
7.55

169 Traveloka customers have stayed in this hotel and given reviews:

9.1
Good location for food. I will go again
6.8
The hotel is not properly maintained. Access to carpark is not suitable if travelling alone for ladies.
8.5
Nice place. Affordable price and great food. The room was nice!
9.1
Service need to improve especially from the FO and HK. other than that, perfect. thank you mr. Paul from the FO for the great hospitality service. breakfast: nice. view: awesome. room: cozy
5.5
Parking area very far. Need to walk very far going to reception area for check in.
8.8
It was good. Breakfast should have more variety.
10.0
The view, the interior design, the complimentary are the major turn on.
6.4
First day I'm arrived and found that TV remote not function, room telephone doesn't work and need go to reception (2 -3 times) request check or change. Disappointed until I'm check out 4 days staying no one respond on that.
9.0
The hotel just 5 RM uber or grab to JB Central if you want to Singapore
8.6
Room was not clean and TV not clear
First
Prev
1
2
3
17
Next
Last
Based on
229 reviews
Rating
Location
Rooms
Service
Value
Cleanliness
Review from
Business54
Couples39
Solo travel13
Family67
Friends getaway41
Rating Result
Very Bad
46
Bad
37
Average
83
Very Good
44
Extraordinary
19
Addy E
Such a wonderful getaway with my small family ❤
Very good service from front office,bell boy,housekeeping and the manager Normala for the good service during my stay.. thanks for the fast respond while im asking for so many things for my kids.. your food are superb and the price is reasonable.. the room so big,nice view n comfortable.. thanks BERJAYA HOTEL JOHOR BAHRU .. i swear i will come back! ❤
Family - Aug 13, 2017
Hidayah A
A great low budget hotel to hang out with friends.
Stayed over the weekend with a group of 6 with 5 rooms.. We couldnt get connecting room but it wasnt so bad... Comes with free breakfast and it was good. Just that they taste like youre eating food meant for diebatic people. Lots of seafood restaurants nearby.
Friends getaway - Aug 13, 2017
ellisiaellis64
w0onderfull moment
I’m writing with great pleasure to express my thanks and appreciation for the service and care that I received at Berjaya Waterfront Hotel JB. First was bad impression when I have to walk too far from parking to the reception at lobby. One of the staff had offer me to carry my luggage to the lobby. At reception, your good staff try to find me for the nice view from the room. She manages to get nice viewing for me and she ask me the option. Before I arrive at the hotel I was booking my reservation via booking.com and put special request for doing candle light dinner for my husband birthday. Your staff Miss Prezel was calling me and she was give the whatapp number for easy to deal about the menu & decoration. I never deal with the hotel via WhatApp. Its work and really help me. At restaurant salt & pepper, Miss Batrisyah was attend me and show me some table with nice view during my dinner. As I know the restaurant operation until 10pm. But because of my husband only can arrive the hotel after 11pm they allow me to have the dinner after 10pm and put 2 staff to attend me and my husband. Mr Izham staff on duty that night also whatApp me asking for the order and he give an idea to sing the birthday song to my husband at that night! What the amazing night when someone else try to make your sweet memory come true. All the staff did the excellent service and I really appreciated! I will definitely recommend your hotel to my family and friends, and Im sure I will back. I hope to get the same quality of service when I return.
Couples - Aug 11, 2017
Seahorse_Rider
Good location, bad service, bad facilities.
If not for the location, DO NOT stay at this hotel! The hotel is only a few kilometers from the custom. There is a small shopping mall just next to the hotel and The Zone duty free shop is just situated inside. It's quite cheap to grab some beers here. Besides, there's also Starbucks and night club next to it. Not far from the hotel are many local eateries selling Malay and Chinese food. But that's all. Checking in is a disaster. We tried to call in advance for certain request but there's no one answering the phone. We found out that there's only TWO person working on the small reception area and it's always busy. It took us a while to check in. It was all ok until we checked in our room. We found that there are hair in the basin, some leftover biscuit on the desk and even blood strain on the bed sheet. When we tried to call the reception to change or clean the room, we found out that the house phone is not functioning. We had to go down to the reception, waiting in line until our turn to complain. They changed another room for us. The new room was still very old. We found out that there's no towel in our room when we wanna take shower. Again, the phone was not functioning. I had to go all the way down to the reception AGAIN to request for towel. It was around 10pm and we waited THE WHOLE NIGHT but nobody sent any towel. We fall asleep after the long wait. I had to walk down to the reception to request for the towels the next morning in an uncomfortable condition. Finally someone sent the towels to us after 15 minutes wait. I quickly took off my shirt and took my shower. I didn't realize it's another beginning of nightmare. When I finished shower and wanted to dry myself with the towel, a terrible smell came out from the towel. It's like a a combination of rotten egg and garbage and it made me almost thrown up. I got no choice but to use my own cloth to dry up. It's been one of the most disgusting hotel that I've ever stayed. Don't be fooled by the photos online. You have many other better and cheaper options near the custom. It's not worth the money to suffer here.
Business - Aug 8, 2017
ms2b5862
Hotel Hell
Extremely old hotel that could be featured in the tv series "Hotel Hell" by Gordon Ramsay Carpets stink with mold and burned spots Exterior was newly painted but when you get inside the hotel, it is very rundown Toilet door knob gold paint chipped off Safety deposit was not working Bathtub plunger had rust Toilet sink had some chipped off spots No floor rug nor hand/face towels provided Had to call housekeeping to request tv remote control which arrived half hour later Towels were very thin and old (color was not white anymore so you know it's been used for over a decade) Room curtains were hard due to accumulated dust Felt like beds had bed bugs Paid for a king-sized bed room but upon check-in (8pm) they said they had no more rooms available except those with twin beds TV monitor was broken (picture was not very clear) and had limited channels Nobody was using the outdoor pool (perhaps everyone was scared it was dirty) Terrible maintenance Probably hotel was used by hookers Horrible front desk (we were in line and being checked in but when someone cut in the line to complain about a lost eyebrow makeup staff attended to her first) Buffet breakfast had limited and too little options (no pork) Did not feel safe in this hotel as the room locks looked like they can easily be destroyed and opened Security feature of some lifts preventing you to click a floor unless you swipe your hotel room card did not work! So anyone can just go up to your floor There was an ashtray in the room so we asked front desk if the room they gave us was a smoking room, they said smoking was only allowed outside. But then in the room we called operator to confirm if smoking was allowed and they said no. Then when housekeeping came to deliver the tv remote control, we asked again if smoking was allowed and he said yes. They all had different answers! Terrible customer service Room door had posted notice to be careful of vicinity and reminder to lock doors due to item loss reports Each floor had one lift hallway only so you have to walk around 200m if your room was on the other end of the floor Do not book this hotel, not worth any penny at all It's like they're getting your money for terrible services in return, what a scam
Couples - Aug 7, 2017
See other reviews

Hotel facility

Description

Hotel policy

  • Public Facilities
    • 24-hour room service
    • Room service
    • Parking
    • Safety deposit box
    • WiFi in public area
    • Restaurant
    • Elevator
    • Breakfast restaurant
    • Lunch restaurant
    • Dinner restaurant
  • Hotel Services
    • Concierge
    • Laundry service
    • Luggage storage
    • Express check-in
    • Express check-out
    • Money changer
    • 24-hour security
    • 24-hour Receptionist
  • In-room Facilities
    • Desk
    • Refrigerator
    • Hairdryer
    • In-room safe
    • TV
    • Shower
    • Minibar
  • Food and Drinks
    • Bar
    • Snack bar
    • Restaurant with AC
    • Cafe
    • Bar
    • Snacks
  • Things to Do
    • Massage
    • Fitness center
    • Spa
    • Outdoor pool
    • Sauna
    • Karaoke
  • Business Facilities
    • Business center
    • Meeting facilities
    • Photocopier
  • General
    • AC
    • Non-smoking room
    • Swimming pool
  • Nearby Facilities
    • Shops
    • ATM/Banking
    • Grocery
  • Accessibilty
    • Access friendly
  • Transportation
    • Car rental
  • Connectivity
    • LAN Internet

    Check-in and Check-out Time

    Check-in: 2:00 PM
    Check-out: 12:00 PM

    Location
    Berjaya Waterfront Hotel is located in area / city Johor Bahru - City Center.

    There are plenty of tourist attractions nearby, such as Komtar JBCC within 2.37 km, and Johor Bahru City Square within 2.37 km.

    About Berjaya Waterfront Hotel

    Berjaya Waterfront Hotel is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

    From business event to corporate gathering, Berjaya Waterfront Hotel provides complete services and facilities that you and your colleagues need.

    Have fun with various entertaining facilities for you and the whole family at Berjaya Waterfront Hotel, a wonderful accommodation for your family holiday.

    Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

    The hotel’s fitness center is a must-try during your stay here.

    Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

    Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

    24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

    Savor your favorite dishes with special cuisines from Berjaya Waterfront Hotel exclusively for you.

    WiFi is available within public areas of the property to help you to stay connected with family and friends.

    Enjoy luxurious treats and incomparable experience by staying at Berjaya Waterfront Hotel.

    For airport transfer, guests must contact hotel directly at least 3 days prior to check-in date with flight details. Guests are required to make prepayment directly to hotel to secure airport transfer.
    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
    evtbvsrwfq