Berjaya Waterfront Hotel

Hotels
7.5
/10
Very Good
2,272 reviews

What Guests Say About Their Stay

Staff Friendliness (34)
Room Space (33)
Bedroom (32)
Variety (29)

m***a

8.5
/ 10
The hotel looks like an old building from the outside, but upon entering, it's actually quite large, with plenty of rooms. The room was clean, spacious, and comfortable. I requested a sea view and got both a sea view and a city view, allowing me to enjoy the fireworks on Chinese New Year's Eve. It was absolutely amazing. You could check in straight away in the morning, as it's just a short walk to the port building. If I ever visit Johor again, I'll definitely stay here again.
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Jamaliah b. C.

9.1
/ 10
This is my 2nd stay for my transit to Batam Island. Warm welcome, spacious room & yummy food. Will always come here if I need to enter Batam.

Erwin E. S.

10.0
/ 10
The hotel is comfortable and directly adjacent to the Berjaya Waterfront ferry terminal, so those crossing to Batam can easily walk. There are plenty of restaurants, both inside and outside the port. Recommended for those looking for a relaxing stay.
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widyawaty m.

10.0
/ 10
Very nice hotel, clean, close to everywhere, friendly staff. Check in process was neat, requests were well served. All good!
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Mastora Mastora

9.7
/ 10
Felt like we were staying in a 5-star hotel. The room is spacious, comfortable, clean, and tidy. Recommended hotel.
In the Area
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88 Jalan Ibrahim Sultan, Stulang Laut, Johor Bahru - City Center, Johor Bahru, Johor, Malaysia, 80300

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Berjaya Waterfront Hotel is located in area / city Johor Bahru - City Center. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Berjaya Waterfront Hotel

88 Jalan Ibrahim Sultan, Stulang Laut, Johor Bahru - City Center, Johor Bahru, Johor, Malaysia, 80300
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Lobby Berjaya Waterfront Hotel
Lobby 2 Berjaya Waterfront Hotel

Discover More About Berjaya Waterfront Hotel

Discover Your Perfect Getaway at Berjaya Waterfront Hotel, Johor Bahru

Welcome to Berjaya Waterfront Hotel, your premier destination for an unforgettable stay in the vibrant heart of Johor Bahru, Malaysia. Whether you're here for business or leisure, Berjaya Waterfront Hotel offers a seamless blend of comfort, convenience, and exceptional service. Room rates at Berjaya Waterfront Hotel start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Berjaya Waterfront Hotel Location

Berjaya Waterfront Hotel is strategically situated in the bustling city center of Johor Bahru. Located at 88 Jalan Ibrahim Sultan, Stulang Laut, Johor Bahru - Pusat Bandar, Johor Bahru, Johor, Malaysia, 80300, the hotel offers unparalleled access to the city's key attractions and business districts. It is approximately a 30-minute drive from Senai International Airport (JHB) and conveniently close to the Johor Bahru Sentral transportation hub, making your arrival and departure effortless. The hotel's prime location places you within easy reach of vibrant shopping malls, delectable dining options, and exciting entertainment venues, all contributing to the lively atmosphere of this dynamic urban landscape.

Berjaya Waterfront Hotel Facilities & Services

Facilities for guests at Berjaya Waterfront Hotel are designed to cater to every need, ensuring a comfortable and enjoyable stay.
  • A refreshing outdoor swimming pool, perfect for a leisurely dip or a sun-drenched afternoon. Operating hours: 7:00 AM - 7:00 PM. No additional fees.
  • A well-equipped fitness center to keep up with your workout routine. Operating hours: 6:00 AM - 10:00 PM. No additional fees.
  • A serene spa and wellness center offering a range of rejuvenating treatments. Operating hours: 10:00 AM - 8:00 PM. Prices vary based on treatment, starting from PHP 1,500.
  • Complimentary Wi-Fi access throughout the hotel.
  • On-site parking is available for guests, free of charge.
  • A dedicated concierge service to assist with your travel needs and local recommendations.
  • Meeting and banquet facilities for corporate events and special occasions.
  • A children's play area to keep younger guests entertained.

Berjaya Waterfront Hotel Room Types

Explore a diverse range of accommodations designed to suit every traveler's preference with the various room types of Berjaya Waterfront Hotel. Each room is thoughtfully appointed to provide a sanctuary of comfort and style.
  • Deluxe Room:

    Available with either a City View or Ocean View. Non-smoking rooms are standard. Some rooms feature a bathtub.
  • Executive Room:

    Offering enhanced amenities and a choice of City View or Ocean View. Non-smoking rooms are standard. Bathtub available in select rooms.
  • Suite:

    Spacious and elegantly designed, these suites provide a luxurious experience with panoramic City or Ocean Views. Non-smoking. Bathtub included.
  • Family Room:

    Ideal for families, these rooms offer ample space and comfort, with options for City or Garden Views. Non-smoking. Bathtub available.
The hotel does not currently offer pet-friendly rooms.

Berjaya Waterfront Hotel Dining & Restaurants

Indulge your palate with a culinary journey at Berjaya Waterfront Hotel's diverse dining establishments.
  • Cafe Waterfront:

    Enjoy a delightful all-day dining experience with a wide selection of local and international cuisines. Buffet breakfast is available from 6:30 AM to 10:30 AM, priced at approximately PHP 750 per person. Lunch and dinner à la carte options are available from 11:00 AM to 10:00 PM.
  • The Lounge:

    A sophisticated spot to unwind with a selection of beverages and light snacks. Open from 11:00 AM to 11:00 PM. Light snacks start from PHP 300.
  • Poolside Bar:

    Relax by the pool with refreshing drinks and casual bites. Open from 10:00 AM to 6:00 PM. Drinks start from PHP 250.

Berjaya Waterfront Hotel Nearby Attractions and Activities

Discover the vibrant surroundings of Berjaya Waterfront Hotel with a plethora of attractions and activities waiting to be explored.
  • Johor Bahru City Square:

    A premier shopping destination offering a wide array of retail outlets, dining options, and entertainment. Located just a short drive from the hotel.
  • Arulmigu Sri Rajakaliamman Glass Temple:

    A unique and intricately designed Hindu temple adorned with glass mosaics, offering a spiritual and visually stunning experience. Approximately 10 minutes away.
  • Dataran Pahlawan Melaka Megamall:

    While a bit further afield, this iconic shopping mall in Malacca is a popular day trip destination, showcasing a blend of heritage and modern retail. (Note: This is a significant travel time, but a well-known landmark in the broader region).
  • Sultan Abu Bakar Royal Palace Museum:

    Explore the history and grandeur of the Johor Sultanate at this magnificent palace, offering insights into the royal heritage. About 15 minutes from the hotel.
  • Angry Birds Activity Park:

    A fun-filled indoor theme park perfect for families and those seeking a dose of playful adventure. Located within Komtar JBCC, a short distance away.
If you are looking for other activities around Berjaya Waterfront Hotel, check out the best deals on Traveloka: Recommended activities in Johor Bahru!

How to Get to Berjaya Waterfront Hotel from the Airport

Navigating your journey to Berjaya Waterfront Hotel is made simple with various transportation options available from Senai International Airport (JHB). The airport transfer service of Berjaya Waterfront Hotel can be arranged for your convenience.
  • Taxi:

    Metered taxis are readily available at the airport. The estimated fare to Berjaya Waterfront Hotel is around PHP 600 - PHP 800, with a travel time of approximately 30 minutes, depending on traffic conditions.
  • Ride-hailing Service:

    You can book a ride-hailing service through your preferred app for a convenient and often cost-effective option. Prices are comparable to taxis.
  • Airport Premium Bus:

    Several bus services operate from the airport to various points in Johor Bahru. You may need to take a short taxi or ride-hailing service from the drop-off point to the hotel. The cost is typically around PHP 100 - PHP 200.
  • Hotel Private Transfer:

    For a seamless and personalized experience, you can pre-book a private airport transfer service directly with Berjaya Waterfront Hotel. Contact the hotel for rates and booking. This service offers door-to-door convenience. You can also explore airport transfer services for other options.
Understanding how to get to Berjaya Waterfront Hotel is key to a stress-free arrival.

Summary of Why You Should Choose to Stay at Berjaya Waterfront Hotel

Choosing Berjaya Waterfront Hotel for your Johor Bahru adventure guarantees a memorable and comfortable experience. With excellent Room availability at Berjaya Waterfront Hotel, you're sure to find the perfect accommodation to suit your needs.
  • Prime Location:

    Situated in the heart of Johor Bahru, offering easy access to attractions, dining, and shopping.
  • Exceptional Facilities:

    From a refreshing pool to a well-equipped gym and a relaxing spa, all your needs are catered for.
  • Diverse Dining Options:

    Savor a variety of local and international flavors at the hotel's on-site restaurants and bars.
  • Comfortable Accommodations:

    A range of well-appointed rooms and suites designed for relaxation and convenience.
  • Attentive Service:

    Experience warm Malaysian hospitality with the hotel's dedicated staff ready to assist you.
Ready to experience the best of Johor Bahru? Booking Berjaya Waterfront Hotel is simple and convenient. Visit Traveloka today to secure your stay and take advantage of the best deals. Book budget hotels in Johor and make your trip even more affordable. Easily book domestic and international flights at low prices to complement your hotel booking.

All facilities in Berjaya Waterfront Hotel

Bar, Cafe and Lounge Berjaya Waterfront Hotel
Bar, Cafe and Lounge
Swimming Pool Berjaya Waterfront Hotel
Swimming Pool
Entertainment Facility Berjaya Waterfront Hotel
Entertainment Facility
Fitness Center Berjaya Waterfront Hotel
Fitness Center
Functional Hall Berjaya Waterfront Hotel
Functional Hall

Hotel Services

  • Bellhop
  • Concierge
  • Money changer
  • Doorman
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Mobile
  • Multilingual staff
  • Newspaper in lobby
  • Wedding service

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Bar
  • Breakfast
  • Buffet breakfast
  • Cafe
  • Pub
  • Snack bar
  • Snacks

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Heater
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Smoke-free

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Separate shower and tub
  • Shower
  • TV

Business Facilities

  • Business center
  • Business facilities
  • Computer station
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector
  • Theatre/auditorium

Nearby Facilities

  • ATM/Banking
  • Gift shop
  • Grocery
  • Laundry
  • Shops
  • Supermarket

Sports and Recreations

  • Darts
  • Pool or Snooker

Connectivity

  • Internet point
  • Free WiFi

Family-friendly Facilities

  • Children pool

Transportation

  • Car rental

Accessibilty

  • Disabled access friendly

Things to Do

  • Outdoor pool

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Berjaya Waterfront Hotel

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

For airport transfer, guests must contact hotel directly at least 3 days prior to check-in date with flight details. Guests are required to make prepayment directly to hotel to secure airport transfer. All bookings made from Sunday to Wednesday for the month April 2018 will entitle a complimentary late check-out until 6pm. Valid now till 23rd April. Not applicable for group bookings.
Optional Add On, Pay Upon Arrival 1. SET/BUFFET BREAKFAST AT SALT N PEPPER ADULT: MYR25 PER PERSON PER DAY CHILD (4-11 YRS): MYR12.50 PER PERSON PER DAY 2. SET/ BUFFET LUNCH AT SALT N PEPPER ADULT: MYR40 PER PERSON PER DAY CHILD (4-11 YRS): MYR20 PER PERSON PER DAY 3. SET/BUFFET DINNER AT SALT N PEPPER ADULT: MYR40 PER PERSON PER DAY CHILD (4-11 YRS): MYR20 PER PERSON PER DAY

Tourism Tax

Tourism tax MYR 10.00 will be charged upon check-in (per room/per night).
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Berjaya Waterfront Hotel
400
Number of floors in Berjaya Waterfront Hotel
15
Another facilities in Berjaya Waterfront Hotel
Bellhop, Concierge, Money changer, Doorman, Express check-in

Frequently asked question in Berjaya Waterfront Hotel

What are available facilities at Berjaya Waterfront Hotel?
There are top facilites at Berjaya Waterfront Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Berjaya Waterfront Hotel?
The standard check-in time at Berjaya Waterfront Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Berjaya Waterfront Hotel provide breakfast?
Yes, Berjaya Waterfront Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Berjaya Waterfront Hotel?
Berjaya Waterfront Hotel is a 4.0-star hotel.
How many floors does Berjaya Waterfront Hotel have?
Berjaya Waterfront Hotel has 15 floors.
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More Reviews from Other Guests in Berjaya Waterfront Hotel

Overall Ratings & Reviews Berjaya Waterfront Hotel

Traveloka (1,390)
Other sources (882)
8.1
Very Good
From 1,390 reviews
Provided by travelers on
Cleanliness

8.0

Room Comfort

8.1

Meal

8.1

Location

8.4

Service and Facilites

8.0

People often mention about Berjaya Waterfront Hotel
All
Staff Friendliness (33)
Bedroom (31)
Accessibility (29)
Room Space (28)
Variety (28)
Bathroom (27)
Check-in/out Time (24)
Hotel Area (24)
Distance to City Center (23)
Surroundings (23)
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Traveler Reviews Berjaya Waterfront Hotel

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-Medical
Medical
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 day(s) ago
The hotel staff is friendly and responsive.
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G***N
icon-Business
Business
icon-origin-TRAVELOKA
8.4
/10
Reviewed 2 week(s) ago
Overall, the stay was good, just for a short business trip.
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Accommodation's Reply
19 Jun 2026
Dear Valued Guest, Thanks so much for taking the time to share your kind comments. It was a pleasure to have you. We are so happy we could make your stay so wonderful. We look forward to having you again as a guest in our hotel. Sincerely, Dave General Manager
Verified Traveler
icon-Transit
Transit
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
The hotel staff was very friendly and helpful. The breakfast selection was extensive and delicious. Since this is an older hotel, the beds are still spring-coated, though still comfortable.
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Accommodation's Reply
11 Jun 2026
Dear Valued Guest, Thank you very much for choosing to stay at our hotel and for taking the time to share your valuable feedback. We are delighted to hear that you were satisfied with the service and accommodations at Success Beach Hotel. We hope to welcome you back again. Thank you again. General Manager, Dave
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E***a
icon-origin-TRAVELOKA
8.1
/10
Reviewed 6 week(s) ago
There is something unpleasant. Staying for 2 nights, I asked for a change of towels, but they were not changed. I also asked for a quick room cleaning, but it was not done.
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Accommodation's Reply
23 May 2026
Dear Valued Guest, Thanks for taking the time to give your feedback. We're sorry to hear the housekeeping service weren't up to the standard you've come to expect from us. We have personally addressed this with our housekeeping staff to ensure this won't happen again. We certainly look forward to welcoming you back to our hotel in the future. Sincerely, Dave General Manager
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 6 week(s) ago
The room was spacious and the bathroom was decent, but the breakfast was mostly local Malaysian food, so there wasn’t much for us to eat. There seemed to be a large nightclub either in the basement of the hotel or in the building next door. Since we stayed on a Friday night, we could still feel the vibration from the loud music all night long, even from our room on the 15th floor. It was quite a surprising experience.
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1 people find it helpful
Accommodation's Reply
23 May 2026
Dear Valued Guest, Thank you for taking the time to share your recent experience at our hotel. Unfortunately, it seems that we did not meet all your expectations. We put customer experience and feedback as our priority, and your review ensures that we will continue to make further improvements. We look forward to seeing you again. Sincerely, Dave General Manager
Z***A
icon-Business
Business
icon-origin-TRAVELOKA
5.0
/10
Reviewed 7 week(s) ago
Noise from the club was so loud and not suitable for family, feeling so disturbed, very bad experience due to noise from club.
1 people find it helpful
Accommodation's Reply
16 May 2026
Dear Valued Guest, Thank you for sharing your feedback. We sincerely apologize for the disturbance caused by the noise from the club during your stay. We understand how this affected your comfort, especially for a family stay, and we regret the inconvenience caused. Your comments have been noted seriously, and we will review this matter to improve our guests’ experience. We hope to have the opportunity to welcome you again for a more pleasant stay in the future. Sincerely, Dave General Manager
Verified Traveler
icon-Medical
Medical
icon-origin-TRAVELOKA
8.5
/10
Reviewed 11 week(s) ago
Very good, friendly and can be recommended.
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1 people find it helpful
Accommodation's Reply
16 May 2026
Dear Valued Guests, Thank you so much for your valuable feedback and comments. During these difficult times, your kind words are a great source of encouragement to us. We are delighted that you enjoyed your stay at our hotel. We sincerely hope to welcome you back again. Thank you again. Dave
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K***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
7.3
/10
Reviewed 11 week(s) ago
The food menu isn't extensive, just standard, unvaried options. Rooms also lack regular cleaning.
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Accommodation's Reply
16 May 2026
Dear Valued Guest, Thank you very much for staying at our hotel and for providing us with your valuable feedback. We will take your suggestions into consideration to improve our food options, especially local cuisine. We look forward to welcoming you back again. Thank you again. General Manager, Dave
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
The staff so friendly, nice room, but that day at early morning got someone keep pressing our bell 🔔, don't know is who.
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Accommodation's Reply
16 May 2026
Dear Valued Guest, Thank you for your feedback. We are glad to hear that you found our staff friendly and enjoyed the room. However, we sincerely apologize for the disturbance early in the morning caused by repeated doorbell ringing. We understand how this may have affected your rest and will look into this matter to prevent it from happening again. We truly appreciate your understanding and hope to welcome you back for a more comfortable stay in the future. Sincerely, Dave General Manager
J***i
icon-Transit
Transit
icon-origin-TRAVELOKA
5.0
/10
Reviewed 14 week(s) ago
I stayed for one night. The bathroom floor and bathtub were extremely slippery. I had an accident, slipping and falling. I will never stay at this hotel again, ever. This hotel is highly not recommended. There is no dedicated shower. There is only a bathtub.
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Accommodation's Reply
16 May 2026
Dear Valued Guest, Thank you very much for your valuable feedback. We sincerely apologize for the incidents that occurred during your stay, particularly the slips and falls on the bathroom floor and in the bathtub. We take this matter very seriously, as the safety and comfort of all our guests are our top priority. We will inspect the bathroom's safety features and take appropriate corrective action immediately. Thank you again. General Manager, Dave
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S***I
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
The hotel room sea view can see Singapore from the room. Location easy to find.
1 people find it helpful
Accommodation's Reply
16 Mar 2026
Dear Valued Guest, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay with us. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Dave General Manager
m***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 18 week(s) ago
The hotel looks like an old building from the outside, but upon entering, it's actually quite large, with plenty of rooms. The room was clean, spacious, and comfortable. I requested a sea view and got both a sea view and a city view, allowing me to enjoy the fireworks on Chinese New Year's Eve. It was absolutely amazing. You could check in straight away in the morning, as it's just a short walk to the port building. If I ever visit Johor again, I'll definitely stay here again.
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Accommodation's Reply
26 Feb 2026
Dear Valued Guest, Thank you for your stay and for your valuable feedback. We are delighted to hear that you were satisfied with the service and your room at Success Beach Hotel. We hope to welcome you back again soon! Thank you! General Manager, Dave
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Andry G.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 23 week(s) ago
That was a good experience to stay in there.
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Accommodation's Reply
22 Jan 2026
Dear Andry, Thanks so much for taking the time to share your kind comments. It was a pleasure to have you. We are so happy we could make your stay so wonderful. We look forward to having you again as a guest in our hotel. Sincerely, Dave General Manager
Stefan
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 23 week(s) ago
Club next to hotel and nearby eating places
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Accommodation's Reply
22 Jan 2026
Dear Stefan, Thanks so much for taking the time to share your kind comments. It was a pleasure to have you. We are so happy we could make your stay so wonderful. We look forward to having you again as a guest in our hotel. Sincerely, Dave General Manager
Jamaliah b. C.
icon-Transit
Transit
icon-origin-TRAVELOKA
9.1
/10
Reviewed 25 week(s) ago
This is my 2nd stay for my transit to Batam Island. Warm welcome, spacious room & yummy food. Will always come here if I need to enter Batam.
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Accommodation's Reply
16 Jan 2026
Pn Jamaliah, Thanks so much for taking the time to share your kind comments. It was a pleasure to have you. We are so happy we could make your stay so wonderful. We look forward to having you again as a guest in our hotel. Sincerely, Dave General Manager
r***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.6
/10
Reviewed 26 week(s) ago
Spacious room, comfortable bed, plenty of parking, but the bathtub & water cover on the bathroom floor is clogged. The staff is very helpful. The room view is towards the sea but nothing interesting (only a view of the factory in the other country). Next to a quiet mall. Coincidentally, the accommodation was during a birthday celebration but there was nothing interesting here
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Accommodation's Reply
16 Jan 2026
Dear Valued Guest, Thank you for your stay and for your valuable feedback. We are delighted to hear that you were satisfied with the service and accommodation at Success Beach Hotel. We hope to welcome you back again soon. Thank you, Hotel Manager, Dave
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 26 week(s) ago
Nice hotel, clean, good service, close to all access.
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Accommodation's Reply
16 Jan 2026
Dear Valued Guest, Thank you for your stay and for your valuable feedback. We are delighted to hear that you were satisfied with the service and accommodation at Success Beach Hotel. We hope to welcome you back again soon. Thank you, Hotel Manager, Dave
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C***g
icon-origin-TRAVELOKA
8.7
/10
Reviewed 28 week(s) ago
Area has nice vibes but hotel is pretty dated (can't complain for the price paid)
1 people find it helpful
Accommodation's Reply
16 Jan 2026
Dear Valued Guest, Thanks so much for taking the time to share your kind comments. It was a pleasure to have you. We are so happy we could make your stay so wonderful. We look forward to having you again as a guest in our hotel. Sincerely, Dave General Manager
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
6.2
/10
Reviewed 28 week(s) ago
I booked this property for 2 nights. Upon check-in, the receptionist did not mention that the booking was recorded as 1 night only. While I was out for work, I received a call asking about my check-out time. I explained that my booking was for 2 nights, but was told the property had only received a 1-night booking. I had to go back and forth calling Traveloka and the hotel while at work, and eventually had to return to the hotel to resolve the issue. It was later settled with an apology, saying it was probably overlooked. The situation was inconvenient and could have been avoided with better handling at check-in.
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Accommodation's Reply
16 Jan 2026
Dear Valued Guest, Thank you for taking the time to provide us with your valuable feedback. We extend our sincere apologies for any inconvenience you encountered during your recent stay. As our hotel is an older property, we recognize that certain aspects may not fully meet the expectations of all guests, and we deeply regret any discomfort this may have caused. Sincerely, Dave General Manager
Atik
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 31 week(s) ago
The hotel staff is friendly, the hotel location is easy to reach, with walking distance from Stulang Laut port very close. The rooms are clean. It is very comfortable to stay at this hotel, not far from the hotel there are many places to eat. Next time if I go to Johor Baru I will stay here again
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1 people find it helpful
Accommodation's Reply
04 Dec 2025
Dear Mr. Attic, Thank you for choosing our hotel and for your positive review. We are very pleased that you enjoyed your stay at Success Beach Hotel. We look forward to welcoming you back soon. Thank you! General Manager Dave
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Number of reviews per page
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Lobby 4 Berjaya Waterfront Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Berjaya Waterfront Hotel

Traveloka (1,390)
Other sources (882)
8.1
Very Good
From 1,390 reviews
Provided by travelers on
Cleanliness

8.0

Room Comfort

8.1

Meal

8.1

Location

8.4

Service and Facilites

8.0

People often mention about Berjaya Waterfront Hotel
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Staff Friendliness (33)
Bedroom (31)
Accessibility (29)
Room Space (28)
Variety (28)
Bathroom (27)
Check-in/out Time (24)
Hotel Area (24)
Distance to City Center (23)
Surroundings (23)
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Traveler Reviews Berjaya Waterfront Hotel

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40
Customer reviews
Verified Traveler
icon-Medical
Medical
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8.8
/10
Reviewed 4 day(s) ago
The hotel staff is friendly and responsive.
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G***N
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Business
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8.4
/10
Reviewed 2 week(s) ago
Overall, the stay was good, just for a short business trip.
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Accommodation's Reply
19 Jun 2026
Dear Valued Guest, Thanks so much for taking the time to share your kind comments. It was a pleasure to have you. We are so happy we could make your stay so wonderful. We look forward to having you again as a guest in our hotel. Sincerely, Dave General Manager
Verified Traveler
icon-Transit
Transit
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
The hotel staff was very friendly and helpful. The breakfast selection was extensive and delicious. Since this is an older hotel, the beds are still spring-coated, though still comfortable.
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Accommodation's Reply
11 Jun 2026
Dear Valued Guest, Thank you very much for choosing to stay at our hotel and for taking the time to share your valuable feedback. We are delighted to hear that you were satisfied with the service and accommodations at Success Beach Hotel. We hope to welcome you back again. Thank you again. General Manager, Dave
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E***a
icon-origin-TRAVELOKA
8.1
/10
Reviewed 6 week(s) ago
There is something unpleasant. Staying for 2 nights, I asked for a change of towels, but they were not changed. I also asked for a quick room cleaning, but it was not done.
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Accommodation's Reply
23 May 2026
Dear Valued Guest, Thanks for taking the time to give your feedback. We're sorry to hear the housekeeping service weren't up to the standard you've come to expect from us. We have personally addressed this with our housekeeping staff to ensure this won't happen again. We certainly look forward to welcoming you back to our hotel in the future. Sincerely, Dave General Manager
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 6 week(s) ago
The room was spacious and the bathroom was decent, but the breakfast was mostly local Malaysian food, so there wasn’t much for us to eat. There seemed to be a large nightclub either in the basement of the hotel or in the building next door. Since we stayed on a Friday night, we could still feel the vibration from the loud music all night long, even from our room on the 15th floor. It was quite a surprising experience.
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Accommodation's Reply
23 May 2026
Dear Valued Guest, Thank you for taking the time to share your recent experience at our hotel. Unfortunately, it seems that we did not meet all your expectations. We put customer experience and feedback as our priority, and your review ensures that we will continue to make further improvements. We look forward to seeing you again. Sincerely, Dave General Manager
Z***A
icon-Business
Business
icon-origin-TRAVELOKA
5.0
/10
Reviewed 7 week(s) ago
Noise from the club was so loud and not suitable for family, feeling so disturbed, very bad experience due to noise from club.
1 people find it helpful
Accommodation's Reply
16 May 2026
Dear Valued Guest, Thank you for sharing your feedback. We sincerely apologize for the disturbance caused by the noise from the club during your stay. We understand how this affected your comfort, especially for a family stay, and we regret the inconvenience caused. Your comments have been noted seriously, and we will review this matter to improve our guests’ experience. We hope to have the opportunity to welcome you again for a more pleasant stay in the future. Sincerely, Dave General Manager
Verified Traveler
icon-Medical
Medical
icon-origin-TRAVELOKA
8.5
/10
Reviewed 11 week(s) ago
Very good, friendly and can be recommended.
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1 people find it helpful
Accommodation's Reply
16 May 2026
Dear Valued Guests, Thank you so much for your valuable feedback and comments. During these difficult times, your kind words are a great source of encouragement to us. We are delighted that you enjoyed your stay at our hotel. We sincerely hope to welcome you back again. Thank you again. Dave
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K***y
icon-Staycation
Staycation
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7.3
/10
Reviewed 11 week(s) ago
The food menu isn't extensive, just standard, unvaried options. Rooms also lack regular cleaning.
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Accommodation's Reply
16 May 2026
Dear Valued Guest, Thank you very much for staying at our hotel and for providing us with your valuable feedback. We will take your suggestions into consideration to improve our food options, especially local cuisine. We look forward to welcoming you back again. Thank you again. General Manager, Dave
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
The staff so friendly, nice room, but that day at early morning got someone keep pressing our bell 🔔, don't know is who.
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Accommodation's Reply
16 May 2026
Dear Valued Guest, Thank you for your feedback. We are glad to hear that you found our staff friendly and enjoyed the room. However, we sincerely apologize for the disturbance early in the morning caused by repeated doorbell ringing. We understand how this may have affected your rest and will look into this matter to prevent it from happening again. We truly appreciate your understanding and hope to welcome you back for a more comfortable stay in the future. Sincerely, Dave General Manager
J***i
icon-Transit
Transit
icon-origin-TRAVELOKA
5.0
/10
Reviewed 14 week(s) ago
I stayed for one night. The bathroom floor and bathtub were extremely slippery. I had an accident, slipping and falling. I will never stay at this hotel again, ever. This hotel is highly not recommended. There is no dedicated shower. There is only a bathtub.
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Accommodation's Reply
16 May 2026
Dear Valued Guest, Thank you very much for your valuable feedback. We sincerely apologize for the incidents that occurred during your stay, particularly the slips and falls on the bathroom floor and in the bathtub. We take this matter very seriously, as the safety and comfort of all our guests are our top priority. We will inspect the bathroom's safety features and take appropriate corrective action immediately. Thank you again. General Manager, Dave
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S***I
icon-Leisure
Leisure
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10.0
/10
Reviewed 17 week(s) ago
The hotel room sea view can see Singapore from the room. Location easy to find.
1 people find it helpful
Accommodation's Reply
16 Mar 2026
Dear Valued Guest, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay with us. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Dave General Manager
m***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 18 week(s) ago
The hotel looks like an old building from the outside, but upon entering, it's actually quite large, with plenty of rooms. The room was clean, spacious, and comfortable. I requested a sea view and got both a sea view and a city view, allowing me to enjoy the fireworks on Chinese New Year's Eve. It was absolutely amazing. You could check in straight away in the morning, as it's just a short walk to the port building. If I ever visit Johor again, I'll definitely stay here again.
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Accommodation's Reply
26 Feb 2026
Dear Valued Guest, Thank you for your stay and for your valuable feedback. We are delighted to hear that you were satisfied with the service and your room at Success Beach Hotel. We hope to welcome you back again soon! Thank you! General Manager, Dave
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Andry G.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 23 week(s) ago
That was a good experience to stay in there.
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Accommodation's Reply
22 Jan 2026
Dear Andry, Thanks so much for taking the time to share your kind comments. It was a pleasure to have you. We are so happy we could make your stay so wonderful. We look forward to having you again as a guest in our hotel. Sincerely, Dave General Manager
Stefan
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 23 week(s) ago
Club next to hotel and nearby eating places
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Accommodation's Reply
22 Jan 2026
Dear Stefan, Thanks so much for taking the time to share your kind comments. It was a pleasure to have you. We are so happy we could make your stay so wonderful. We look forward to having you again as a guest in our hotel. Sincerely, Dave General Manager
Jamaliah b. C.
icon-Transit
Transit
icon-origin-TRAVELOKA
9.1
/10
Reviewed 25 week(s) ago
This is my 2nd stay for my transit to Batam Island. Warm welcome, spacious room & yummy food. Will always come here if I need to enter Batam.
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Accommodation's Reply
16 Jan 2026
Pn Jamaliah, Thanks so much for taking the time to share your kind comments. It was a pleasure to have you. We are so happy we could make your stay so wonderful. We look forward to having you again as a guest in our hotel. Sincerely, Dave General Manager
r***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.6
/10
Reviewed 26 week(s) ago
Spacious room, comfortable bed, plenty of parking, but the bathtub & water cover on the bathroom floor is clogged. The staff is very helpful. The room view is towards the sea but nothing interesting (only a view of the factory in the other country). Next to a quiet mall. Coincidentally, the accommodation was during a birthday celebration but there was nothing interesting here
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Accommodation's Reply
16 Jan 2026
Dear Valued Guest, Thank you for your stay and for your valuable feedback. We are delighted to hear that you were satisfied with the service and accommodation at Success Beach Hotel. We hope to welcome you back again soon. Thank you, Hotel Manager, Dave
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 26 week(s) ago
Nice hotel, clean, good service, close to all access.
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Accommodation's Reply
16 Jan 2026
Dear Valued Guest, Thank you for your stay and for your valuable feedback. We are delighted to hear that you were satisfied with the service and accommodation at Success Beach Hotel. We hope to welcome you back again soon. Thank you, Hotel Manager, Dave
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C***g
icon-origin-TRAVELOKA
8.7
/10
Reviewed 28 week(s) ago
Area has nice vibes but hotel is pretty dated (can't complain for the price paid)
1 people find it helpful
Accommodation's Reply
16 Jan 2026
Dear Valued Guest, Thanks so much for taking the time to share your kind comments. It was a pleasure to have you. We are so happy we could make your stay so wonderful. We look forward to having you again as a guest in our hotel. Sincerely, Dave General Manager
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
6.2
/10
Reviewed 28 week(s) ago
I booked this property for 2 nights. Upon check-in, the receptionist did not mention that the booking was recorded as 1 night only. While I was out for work, I received a call asking about my check-out time. I explained that my booking was for 2 nights, but was told the property had only received a 1-night booking. I had to go back and forth calling Traveloka and the hotel while at work, and eventually had to return to the hotel to resolve the issue. It was later settled with an apology, saying it was probably overlooked. The situation was inconvenient and could have been avoided with better handling at check-in.
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Accommodation's Reply
16 Jan 2026
Dear Valued Guest, Thank you for taking the time to provide us with your valuable feedback. We extend our sincere apologies for any inconvenience you encountered during your recent stay. As our hotel is an older property, we recognize that certain aspects may not fully meet the expectations of all guests, and we deeply regret any discomfort this may have caused. Sincerely, Dave General Manager
Atik
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 31 week(s) ago
The hotel staff is friendly, the hotel location is easy to reach, with walking distance from Stulang Laut port very close. The rooms are clean. It is very comfortable to stay at this hotel, not far from the hotel there are many places to eat. Next time if I go to Johor Baru I will stay here again
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1 people find it helpful
Accommodation's Reply
04 Dec 2025
Dear Mr. Attic, Thank you for choosing our hotel and for your positive review. We are very pleased that you enjoyed your stay at Success Beach Hotel. We look forward to welcoming you back soon. Thank you! General Manager Dave
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Number of reviews per page
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