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Resorts World Awana

Hotels
Genting Highlands, Gohtong Jaya, Genting Highlands, Pahang, Malaysia, 69000
LOBBY Resorts World Awana
LOBBY Resorts World Awana
LOBBY Resorts World Awana
LOBBY Resorts World Awana
LOBBY Resorts World Awana
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Traveloka
8.2 Convenient
From 720 reviews
See guests' helpful reviews!
Check guests' helpful experiences about this accommodation.
pemandangan bagusstaf ramah
Nice view, staff friendly. A lot of breakfast choices.
Susanti L.
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Facilities
24-Hour Front Desk
Parking
Elevator
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Location Info

Genting Highlands, Gohtong Jaya, Genting Highlands, Pahang, Malaysia, 69000
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Available Room Types in Resorts World Awana

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Per Night
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Check-in
Tue, 28 Mar 2023
Duration
1 night
Guests and Rooms
1 Adult(s), 0 Child, 1 Room
Based on 720 reviews
8.2
Convenient
Fantastic
185
Very Good
359
Satisfying
66
Average
108
Poor
2
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
All
kids friendly (1)
friendly staffs (9)
great stay (1)
free wifi (3)
complete facilities (2)
spacious room (16)
great view (10)
great pool (2)
great location (11)
SEE MORE (9)
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Language
English
Show Reviews with Photos
SW
Sukian W.
10
/ 10
23 Mar 2023
Holiday

Find this review helpful?

Azizul H. A. J.
8.5
/ 10
19 Mar 2023
Staycation
Need upgrading on the hotel appearance and rooms. Can be better in terms of your services.

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MO
Manisah O.
9.1
/ 10
02 Mar 2023
Holiday
Good facilities and suitable for family. Wish hotel can maintain to provide the best facilities to clients.

1 people found this helpful

TS
TAMARDI S.
8.5
/ 10
11 Feb 2023
Holiday
The hotel consider has good location, around 8 minutes walk to GHPO, also has spacious room + good View. The problem that the hotel provide free shuttle bus from hotel to GHPO vice versa & the frequency once per hour. Maybe at low season, these bus enough to carry hotel 's guest cause not many but at high season like these time/during the week end, felt once per hour is not enough cause notice that a lot guest waiting too long & at the end also no seat for them cause these minibus only has 14 seats capacity. At least twice per hour (every 30 minutes) for free shuttle bus. They also provide 1 free return ticket for Gondola to Genting Theme park & maybe if they can give 2 free return ticket (base on the guest per room), I'm sure that the guest more satisfied with these hotel.

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AB
Alea B. S.
8.5
/ 10
16 Aug 2022
Staycation
The room was very spacious. The stay is very pleasant. The only things is you have to pay for the parking if park at the multilevel car park. Food at Ayu Awana was awesome too.

5 people found this helpful

Accommodation's Reply

23 Aug 2022
Dear Cik, Thank you so much for your review. We really appreciate you taking the time to share your experience with us. We thank you for your visit and we hope you'll visit us again in the future. Socially Yours, RWA Social Care Team
QH
Quah H. Z.
9.3
/ 10
17 Jul 2022
Holiday
I had great night stay here. I'm happy with the staff's attitude. Although I know it was PH and very difficult to get early check in due the rooms aren't ready and most of the guests haven't check out but from time to time the staffs will check room availability and update me. I booked 2 room for my family. Only one small issues is one of our room don't have iron broad and steam iron and one of our TV can't connect to our Netflix account but it is okay as we all can share with another have the iron broad and steam iron. All of us can sit together in one room to enjoy our movie night with Netflix can be connected. All above, all the staffs are very friendly and often greeting. I love they had free shuttle van to sky awana cable car but I do hope for more timing to 1st world genting hotel. As they only have 2 timing 6.30am and 11pm only.

9 people found this helpful

Accommodation's Reply

03 Aug 2022
Dear Quah, Thank you so much for your review. We really appreciate you taking the time to share your experience with us. We have taken note of your feedback and suggestion. It's important for us to know which area we should improve our services. We thank you for your visit and we hope you'll visit us again in the future. Socially Yours, RWA Social Care Team
QH
Quah H. Z.
8.9
/ 10
11 Jul 2022
Staycation
It was a big room. I love how the TV have Netflix. So night time, our family can enjoy movie night. It was very good to have free shuttle van to Awana Cable Car. But I would prefer to sky world or 1st world hotel. The staffs are all friendly and lovely to talk with. Thank you for all of the staff ' s efforts.

3 people found this helpful

Accommodation's Reply

03 Aug 2022
Dear Quah, Thank you so much for your review. We really appreciate you taking the time to share your experience with us. We have taken note of your feedback and suggestion. It's important for us to know which area we should improve our services. We thank you for your visit and we hope you'll visit us again in the future. Socially Yours, RWA Social Care Team
la
lala a.
6
/ 10
05 Jul 2022
Holiday
Bad service, no place to saving baguagge.

1 people found this helpful

Accommodation's Reply

13 Jul 2022
Dear Armala, Thank you so much for your review. We really appreciate you taking the time to share your experience with us. We have taken note of your feedback and suggestion. It's important for us to know which area we should improve our services. We thank you for your visit and we hope you'll visit us again in the future. Socially Yours, RWASocial Care Team
LA
Leny A.
4.8
/ 10
09 Jun 2022
Holiday
Far from everywhere, go out have to use the small bus, that we have to wait for 1 hour, if not fit you have to wait for another hour. Receptionist unhelpful and very unfriendly. Really not recommend at all for the resort world class. No facilities at all. Very disappointed.

2 people found this helpful

Accommodation's Reply

16 Jun 2022
Dear Leny, Thank you so much for your review. We really appreciate you taking the time to share your experience with us. We have taken note of your feedback and suggestion. It's important for us to know which area we should improve our services. We thank you for your visit and we hope you'll visit us again in the future. Socially Yours, RWG Social Care Team
MF
Mohd F. O.
6
/ 10
05 Mar 2022
Staycation
Disappointed with car park. Guest need to pay car park rm2/hours for weekdays and rm3/hours for weekends. Maximum rate per day rm18 😭.

4 people found this helpful

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Accommodation Policies
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Important Note
As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.
Facility
Swimming Pool closed temporarily from 3-1-2021 to 31-7-2021.
General Check-in Instructions
*Important notes for package : Golf in the Hills Room Package (Golf Tee Time Subject to Availability) ONLY* - Complimentary two round of 18 holes green fees **Complimentary one round of buggy service (sharing basis) **Guest must hire the buggy service at RM 80.00 in order to enjoy complimentary 2nd round of green fee - Terms & Condition : - Booking of Golf on arrival subject to availability - Applicable : Sunday to Thursday - Tee off times will be on a first come first served basis Additional RM100 deposit per room upon check-in is required for all the room types and refundable upon departure. Tourism Tax of RM 10 per room per night stay will be collected upon check in.
Sustainability Tax English Version Effective 01.03.2022, a Sustainability Charge of RM3 per room/ day will be imposed in accordance with the Hotel (Pahang) Regulation 2021. This charge will be collected upon check-in. BM Version Bermula 01.03.2022, Caj Kelestarian sebanyak RM3/bilik/hari akan dikenakan berdasarkan peruntukan di bawah Peraturan-Peraturan Hotel (Pahang) 2021. Caj ini akan dikutip semasa daftar masuk. Chinese Version 从2022年3月1日开始,我们将根据2021年酒店法令(彭亨州)向顾客征收每房/每日RM3 的永续发展费。此费用将会在登记入住时征收。
Customer is to allow a waiting time for the booking to pump in to our property booking system is about 30 minutes to 1 hour. This is to manage customer expectation and to avoid complaints from the customer that no booking found in our booking system upon check-in at our Front office counter / kiosk counter.
As part of our continued commitment to enhance our property and services, please be informed that Resorts World Awana are having on-going construction & project jobs. Therefore, noise and dust are always happened around Awana area (especially day time).
Resorts World Awana customers will enjoy FREE return Awana Skyway tickets. Details as below : Entitlement : Free 1 (one) return Skyway ticket per room irrespective of number of staying nights. Validity : 26 Sep 2022 onwards until October 2022 Redemption : Please approach Front Office to redeem the ticket upon check-in.
A landslide has occurred at Hole 11 area at Resorts World Awana Golf Course. The Golf Course is currently closed until further notice. The swimming pool and water slide will be temporarily closed from 05 - 11.12.2022 for scheduled cleaning. Wawasan 2020 Grand Ballroom is temporarily closed for upgrading works until further notice. However other hotel facilities are still operating as usual. The golf course is under renovation until further notice. However, 9-hole games are still available. We apologize for any inconvenience and offer our sincere thanks for your patience and support.
Awana Garden is temporarily closed from 20.03 – 20.04.2023. When the outlet reopens from 21.04.2023 onwards, the operating days are on Fridays and Saturdays, from 3pm – 10:30pm. Awana Garden offers a whole new steamboat experience. A hot pot meal in the cool mountain air is one of the most pleasurable dining experiences to be had. Leave it up to Resorts World Awana to up the ante, however, with a new concept that revitalizes a veritable institution in Malaysian dining, by combining sustainability, a farm-to-table concept and an exciting roll-out of new soup bases for the resort’s all-new Awana Garden restaurant. Part of the refurbishment and uplift of the much-loved golfer’s destination, Awana Garden is a beautiful addition to the resort’s restaurants, with its luxe neutrals, jute, rattan and wicker accents, and clean Scandinavian design ethic. Natural light floods the atrium-like setting, while the cool mountain air is warmed by delicious whiffs of steam rising from gently bubbling hot pots. Awana Garden offers the entire steamboat experience, only on a much-elevated level. In keeping with their premise of serving the best, the menu offers seafood and meat platters designed to give diners a sampling of the most tender morsels of meat, as well as the freshest seafood. Their in-house made pastes are also noteworthy, being produced with high meat content to ensure they are infused with the luxuriant taste and texture of fish, squid and prawn
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Hotel Description

Location
Resorts World Awana is located in area / city Gohtong Jaya.

There are plenty of tourist attractions nearby, such as Genting Highlands within 3.26 km, and Berjaya Times Square within 29.56 km.

About Resorts World Awana

Have fun with various entertaining facilities for you and the whole family at Resorts World Awana , a wonderful accommodation for your family holiday.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Resorts World Awana is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Resorts World Awana .

Facilities
24-Hour Front Desk, Parking, Elevator
Operational Hours
From 15:00 - Before 12:00
Facilities
In-room Facilities
  • Cable TV
  • Desk
  • In-room safe
  • Shower
  • TV
Public Facilities
  • Parking
  • Elevator
Things to Do
  • Casino
General
  • Family room
Hotel Services
  • 24-hour Receptionist
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
See other 111 Hotels in Genting Highlands

Most commonly asked questions about Resorts World Awana

What are available facilities at Resorts World Awana ?

There are top facilites at Resorts World Awana such as 24-Hour Front Desk, Parking, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Resorts World Awana ?

The standard check-in time at Resorts World Awana is starting from From 15:00 while the latest check-out time is at Before 12:00