Does Resorts World Awana provide parking?

Yes, Resorts World Awana provides parking. Please confirm details directly with the hotel.

What do past guests say about Resorts World Awana ?

Resorts World Awana is well-known for its Room Comfort, Cleanliness, Location, as reviewed by verified Traveloka guests.

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Resorts World Awana

Name: Resorts World Awana
Address: Genting Highlands, Gohtong Jaya, Genting Highlands, Pahang, Malaysia, 69000, Genting Highlands, Pahang, 69000, Malaysia
Rating: 8.5

Hotels

8.5

/10

Very Good

1,074 reviews

What Guests Say About Their Stay

Room Space (61)

Hotel Area (55)

Bedroom (53)

Family Friendly (52)

A***e

10.0

/ 10

There is a shuttle bus option hourly from the hotel to Genting Premium Outlet/Awana Bus terminal (they are next to each other). From there you can take the cable car to the top where the shopping mall (sky avenue)/theme park is. The hotel itself is spacious and clean, and the room has a balcony overlooking the scenery. Wonderful place to stay.

Eliyana

10.0

/ 10

friendly hotel staff. even though we checked in at 2 am but still served friendly and fast, spacious room with 2 queen size beds can accommodate 2 people, very clean room conditions are exactly the same as we stayed in 2015, many activities for children in the hotel, swimming pool with clean warm water there is a free bus every hour for us to go to brands outlet / cable car station to first world, in 2015 this bus took us to fistworld mall but now only to brands outlet. thank you awana resort we are very satisfied there.

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H***n

8.5

/ 10

Check-in fast, front office very good, house keeping very fast response, room very spacious with good view. I fully recommended this Awana Resort hotel. Keep The Good Work 👍

Lydia M.

9.4

/ 10

The room is clean and spacious, the facilities are complete and the kids love swimming in the hotel. The staff is very informative and helpful. When checking in, we were given cookies and they turned out to be really delicious. Overall, this hotel is very suitable for families and it's a shame we could only stay one night because the hotel was fully booked.

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Suresh R. H.

10.0

/ 10

The hotel is extraordinarily clean and the staff are friendly, including the manager, Mr. Leonardo, who is very kind 👍.

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In the Area

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Genting Highlands, Gohtong Jaya, Genting Highlands, Pahang, Malaysia, 69000

Main Facilities

24-Hour Front Desk

Parking

Elevator

note: hotel was previously named Resorts World Genting - Awana Hotel Resorts World Awana is located in area / city Gohtong Jaya. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in Resorts World Awana

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What's around Resorts World Awana

Genting Highlands, Gohtong Jaya, Genting Highlands, Pahang, Malaysia, 69000

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Discover More About Resorts World Awana

note: hotel was previously named Resorts World Genting - Awana Hotel

Location

Resorts World Awana is located in area / city Gohtong Jaya.

About Resorts World Awana

Have fun with various entertaining facilities for you and the whole family at Resorts World Awana , a wonderful accommodation for your family holiday.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Resorts World Awana is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Resorts World Awana .

All facilities in Resorts World Awana

Swimming Pool

Entertainment Facility

Fitness Center

Functional Hall

Common Space

In-room Facilities

Cable TV
Desk
In-room safe
Shower
TV

Public Facilities

Parking
Elevator

Things to Do

Casino

General

Family room

Hotel Services

24-hour Receptionist

Accommodation Policy & General Information in Resorts World Awana

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 12:00

General Check-in Instructions

*Important notes for package : Golf in the Hills Room Package (Golf Tee Time Subject to Availability) ONLY* - Complimentary two round of 18 holes green fees **Complimentary one round of buggy service (sharing basis) **Guest must hire the buggy service at RM 80.00 in order to enjoy complimentary 2nd round of green fee - Terms & Condition : - Booking of Golf on arrival subject to availability - Applicable : Sunday to Thursday - Tee off times will be on a first come first served basis Additional RM100 deposit per room upon check-in is required for all the room types and refundable upon departure. Tourism Tax of RM 10 per room per night stay will be collected upon check in.
Sustainability Tax English Version Effective 01.03.2022, a Sustainability Charge of RM3 per room/ day will be imposed in accordance with the Hotel (Pahang) Regulation 2021. This charge will be collected upon check-in. BM Version Bermula 01.03.2022, Caj Kelestarian sebanyak RM3/bilik/hari akan dikenakan berdasarkan peruntukan di bawah Peraturan-Peraturan Hotel (Pahang) 2021. Caj ini akan dikutip semasa daftar masuk. Chinese Version 从2022年3月1日开始，我们将根据2021年酒店法令(彭亨州)向顾客征收每房/每日RM3 的永续发展费。此费用将会在登记入住时征收。
Customer is to allow a waiting time for the booking to pump in to our property booking system is about 30 minutes to 1 hour. This is to manage customer expectation and to avoid complaints from the customer that no booking found in our booking system upon check-in at our Front office counter / kiosk counter.
As part of our continued commitment to enhance our property and services, please be informed that Resorts World Awana are having on-going construction & project jobs. Therefore, noise and dust are always happened around Awana area (especially day time).
Please be informed that Resorts World Awana will be implementing a fixed parking fee of RM5 for hotel guests, with each validation, effective 1st October 2024.
Please be informed that the swimming pool at Resorts World Awana will be temporarily closed on 10 May from 1200 hrs to 2300 hrs due to a private pool party event. However, kid pool is remained open during this period.
Present your Traveloka booking confirmation and unlock exclusive privileges at Genting Highlands Premium Outlets. Shop up to 65% off every day across 150 designer and name brand stores such as Armani, Burberry, Ferragamo, Marc Jacobs, Polo Ralph Lauren and more, with additional special offers through the Savings Passport booklet. Terms & Conditions: 1. Valid for guests with confirmed Traveloka bookings at participating Resorts World Genting hotels. 2. Redemption is available at Genting Highlands Premium Outlets Information Center upon presentation of Traveloka booking confirmation email. 3. Limited to one Savings Passport per booking. 4. Savings Passport privileges are subject to individual store terms and conditions. 5. Genting Highlands Premium Outlets reserves the right to amend the promotion without prior notice.
Please be informed that the golf course (excluding the 9-hole course) and the kid’s pool slide are currently unavailable due to private events, scheduled maintenance, or upgrading work.
Please be informed that all room bookings must be made under the full name as stated in the guest’s Identification Card (IC) or passport. This is required for verification purposes during check-in. kindly ensure that the name provided at the time of booking matches the official identification document to avoid any inconvenience upon arrival.

Additional Policy

Please be informed that Resorts World Awana will be implementing a fixed parking fee of RM5 for hotel guests, with each validation, effective 1st October 2024.
*Important notes for package : Golf in the Hills Room Package (Golf Tee Time Subject to Availability) ONLY* - Complimentary two round of 18 holes green fees **Complimentary one round of buggy service (sharing basis) **Guest must hire the buggy service at RM 80.00 in order to enjoy complimentary 2nd round of green fee - Terms & Condition : - Booking of Golf on arrival subject to availability - Applicable : Sunday to Thursday - Tee off times will be on a first come first served basis
Sustainability Tax English Version Effective 01.03.2022, a Sustainability Charge of RM3 per room/ day will be imposed in accordance with the Hotel (Pahang) Regulation 2021. This charge will be collected upon check-in. BM Version Bermula 01.03.2022, Caj Kelestarian sebanyak RM3/bilik/hari akan dikenakan berdasarkan peruntukan di bawah Peraturan-Peraturan Hotel (Pahang) 2021. Caj ini akan dikutip semasa daftar masuk. Chinese Version 从2022年3月1日开始，我们将根据2021年酒店法令(彭亨州)向顾客征收每房/每日RM3 的永续发展费。此费用将会在登记入住时征收。
Customer is to allow a waiting time for the booking to pump in to our property booking system is about 30 minutes to 1 hour. This is to manage customer expectation and to avoid complaints from the customer that no booking found in our booking system upon check-in at our Front office counter / kiosk counter.
As part of our continued commitment to enhance our property and services, please be informed that Resorts World Awana are having on-going construction & project jobs. Therefore, noise and dust are always happened around Awana area (especially day time).
Please be informed that the swimming pool at Resorts World Awana will be temporarily closed on 10 May from 1200 hrs to 2300 hrs due to a private pool party event. However, kid pool is remained open during this period.
Present your Traveloka booking confirmation and unlock exclusive privileges at Genting Highlands Premium Outlets. Shop up to 65% off every day across 150 designer and name brand stores such as Armani, Burberry, Ferragamo, Marc Jacobs, Polo Ralph Lauren and more, with additional special offers through the Savings Passport booklet. Terms & Conditions: 1. Valid for guests with confirmed Traveloka bookings at participating Resorts World Genting hotels. 2. Redemption is available at Genting Highlands Premium Outlets Information Center upon presentation of Traveloka booking confirmation email. 3. Limited to one Savings Passport per booking. 4. Savings Passport privileges are subject to individual store terms and conditions. 5. Genting Highlands Premium Outlets reserves the right to amend the promotion without prior notice.
Please be informed that the golf course (excluding the 9-hole course) and the kid’s pool slide are currently unavailable due to private events, scheduled maintenance, or upgrading work.
Please be informed that all room bookings must be made under the full name as stated in the guest’s Identification Card (IC) or passport. This is required for verification purposes during check-in. kindly ensure that the name provided at the time of booking matches the official identification document to avoid any inconvenience upon arrival.

General Information

Popular Facilities	24-Hour Front Desk, Parking, Elevator
Check-In / Check-Out Time	From 15:00 - to 12:00
Available rooms at Resorts World Awana	324
Number of floors in Resorts World Awana	29
Another facilities in Resorts World Awana	Cable TV, Desk, In-room safe, Shower, TV

Frequently asked question in Resorts World Awana

What are available facilities at Resorts World Awana ?

There are top facilites at Resorts World Awana such as 24-Hour Front Desk, Parking, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Resorts World Awana ?

The standard check-in time at Resorts World Awana is starting from From 15:00 while the latest check-out time is at Before 12:00

What is the star rating of Resorts World Awana ?

Resorts World Awana is a 4.0-star hotel.

How many floors does Resorts World Awana have?

Resorts World Awana has 29 floors.

How many rooms are available at Resorts World Awana ?

Resorts World Awana has 324 rooms in total.

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More Reviews from Other Guests in Resorts World Awana

Overall Ratings & Reviews Resorts World Awana

Traveloka (1,074)

8.5

Very Good

From 1,074 reviews

Provided by travelers on

Cleanliness

8.5

Room Comfort

8.6

Meal

8.2

Location

8.5

Service and Facilites

8.3

People often mention about Resorts World Awana

All

Room Space (47)

Bedroom (46)

Staff Friendliness (44)

Family Friendly (42)

Hotel Area (39)

Check-in/out Time (38)

Surroundings (37)

Ambiance (33)

Accessibility (32)

Activity Option (32)

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Traveler Reviews Resorts World Awana

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Customer reviews

agatha d.

Leisure

10.0

/10

Reviewed 1 day(s) ago

I've stayed here several times. Everything is charming, everything is comfortable. It's always a pleasure and I never get bored.

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C***A

Leisure

9.4

/10

Reviewed 2 week(s) ago

The hotel rooms are very spacious and comfortable, and access is also easy.

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Guntur A.

9.4

/10

Reviewed 5 week(s) ago

Amazing view from the upper floors, friendly staff, superb ambiance, various activities available, but the breakfast food is basic. Free shuttle bus to gondola is also available every 15 minutes, so this is nice as well.

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V***n

Staycation

9.4

/10

Reviewed 6 week(s) ago

Everything was great except the staff. She didn’t inform us that we could get a special price for parking when we checked-in. And after we went out from the parking lot, we just found out later. Then when I came back to ask for the refund, the staff just said, “there’s nothing they can do”. Actually, we just needed to pay RM 5, but we paid RM 17. It’s not much, but just disappointed with the staff’s professionalism.

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Verified Traveler

Leisure

10.0

/10

Reviewed 7 week(s) ago

Best hotel at Genting Highland area

2 people find it helpful

Budiyanto

Staycation

10.0

/10

Reviewed 7 week(s) ago

Good hotel... Spacious rooms... Good food... Shuttle ok... Minus location is a bit far from First World, 9km

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2 people find it helpful

P***e

Leisure

9.3

/10

Reviewed 8 week(s) ago

Had a wonderful stay and the villa was amazing. The hotel staff was lovely as well. This hotel provides a shuttle bus, which was great too. The only feedback would be to provide more frequent shuttle bus service during peak hours like holidays because people were pushing and cutting queues to get on the bus. It feels like a zombie apocalypse tbh, imagine people with small kids and elderly getting squished in the crowd. That’s bad! I hope the hotel improves in that sense.

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H***a

Staycation

10.0

/10

Reviewed 10 week(s) ago

Value for money.. Definitely will repeat..

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M***y

Leisure

8.5

/10

Reviewed 11 week(s) ago

Nice hotel. Good service. Good location, free shuttle to outlets and bus station. Got a room with a great view. Only one downside: the AC wasn't cold enough. That's it.

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1 people find it helpful

Prima N.

10.0

/10

Reviewed 12 week(s) ago

It was really fun, seriously, and luckily I got the normal price, check the app often

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1 people find it helpful

E***A

Staycation

10.0

/10

Reviewed 12 week(s) ago

The best hotel. It was kids friendly, and the hospitality is top notch!! The pool guy is very kind and helpful and cares for kids playing and swimming around. Receptionists are all polite. Will come back definitely.

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N***r

10.0

/10

Reviewed 13 week(s) ago

Will repeat to stay here again.

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B***k

Leisure

10.0

/10

Reviewed 13 week(s) ago

It's a great place to experience Genting's atmosphere, beautiful scenery, and fresh air, and the location is also great. - There's a shuttle bus to the outlet, but it runs about every hour, so you have to plan your time accordingly. - If you miss the shuttle, you can catch a Grab. The route from the hotel to the outlet is a bit of a circuit, so Grab is expensive. The route from the outlet to the hotel is shorter, so Grab is slightly cheaper. The shuttle service itself is a huge advantage. I'll definitely stay here again next time I come back. I highly recommend it. The shuttle bus to Genting is a great way to get to the outlet, but it's not a big deal. It's a great place to stay. - Jika tertinggal shuttle, harus menggunakan Grab. Rute dari hotel ke outlet sedikit memutar sehingga tarif Grab cukup mahal, sedangkan dari outlet ke hotel jaraknya lebih dekat sehingga biayanya sedikit lebih murah. Keberadaan shuttle saja sudah menjadi keuntungan yang sangat besar. Jika berkunjung kembali, kemungkinan besar saya akan menginap di sini lagi. Sangat direkomendasikan.

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1 people find it helpful

I***a

8.4

/10

Reviewed 16 week(s) ago

Overall the room is big, so plenty of space, I dont understand why it's only for 2 pax max. Got some problem with the bidet spray but no big deal, the thing that upsets my partner is there is renovation going on, and where we park is completely sheltered but got splashed with a lot of dirt, which we need to wash first before we go. I recalled there is no "sorry" from them, just let me know where I can source for water to wash the dirt. A bit upset about it, they should've just closed that part of parking lot tbh.

2 people find it helpful

D***y

10.0

/10

Reviewed 18 week(s) ago

Nice and clean and suitable for family

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Iksan A. K.

10.0

/10

Reviewed 19 week(s) ago

super good hotel free shuttle to GPO stay cation would be fine in here

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asta p.

10.0

/10

Reviewed 20 week(s) ago

Very good and want to go back there again

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1 people find it helpful

stephany l.

10.0

/10

Reviewed 21 week(s) ago

This hotel is perfect! Especially when u go with family. Room space is big, bathroom with shower is good! 1 bedroom can afford 2 adults and 2 kids below 10 years. Bed is big enough. Dont worry about water, they provide refill in dispenser outside the room! Perfect! This hotel having a several activities, you can enjoy it with family - but consider the weather ok! When it rain, all activity will postponed. The perfect things about this hotel : having shuttle service for free from and to genting premium outlet. This is important things that we actually a bit difficult to find grab in genting. If u are hungsry, there are some restaurant available inside the hotel, their pizza is great! And also the burger, kids love it! And also, they have a small coffee corner, taste of their coffee also great. U need to try that. Everything is great, its my second time stay there, and absolutely always come back to stay at awana when visit genting

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Airul N.

Leisure

10.0

/10

Reviewed 22 week(s) ago

Nice cool weather. No need to drive up to stay at Genting Highland hotels. Awana provides free shuttle bus to Genting Premium Outlets; which has varieties of options either to shop or to dine. Another option is to take cable car rides up to Genting Highland itself. Anyway, this hotel is a good option for me and my 2 teenage sons.

1 people find it helpful

f***n

Staycation

10.0

/10

Reviewed 24 week(s) ago

The place very nice to stay kids friendly and best place for short getaway

3 people find it helpful

Accommodation's Reply

05 Dec 2025

Dear Valued Guest, Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay and appreciated our services. Your positive feedback is truly valued, and we look forward to the pleasure of welcoming you again in the near future. Socially Yours, The Management

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