Sepilok Jungle Resort

Great location, staff very helpful

Excellent location to the Orangatangs and the Sunbear viewings. Easy walking to the Rainforest Discovery center. Lots of wildlife . Very scenic jungle property

ok... trying to give a balanced view here. The location was superb, and we walked to Sepilok Orangutan sanctuary twice, easily, in 5 mins, and had amazing experiences. Wonderful memories. loved that. The hotel itself. Once upon a time it was probably very flash. nowadays it needs some love and maintenance. The choices for dinner in the restaurant were very limited (but the food we ordered tasted good), and the breakfast was very ordinary. The pool area needs some maintenance and I did not put my ears in the water even though it was 30+ degrees. gross scum marks at the waterline. Just looked disgusting. The gym is a joke. We booked because it had one. Unfortunately every machine is broken, there is no air con, and the toilet and changing area are filthy. Unusable. We booked a basic room, so didn't expect miracles, but did expect air conditioning. sorry no., You need to upgrade for that at double the price! it still wasn't that cold, but was still worth the upgrade.

Could be solid but a lot of the staff seemed upset and disinterested. 1 would not fill up water bottle as too far in kitchen. Another played music while cleaning up despite beautiful quiet morning with birds. Another swore when seeing mess left by an animal. Front desk was super awesome however. For the momey cluld of been great

Great stay, comfortable for 1 night. Close to orangutan rehabilitation centre

Had booked for 2 nights but left after 1 night! Terrible experience! Mindful this is a 2 star resort but the place was dilapidated, unkempt & stinking. Resort is in lush tropical setting but the whole place is neglected. Very tacky decor with concrete or plastic painted to look like wood/rustic. The place was a mess - boxes, rubble, general stuff lying everywhere. Staff are uninterested & generally loiter around. The pool was vile! A layer of scum & dirty around the tiles and the water was cloudy with lots of debris - we even found a bandaid floating. The wooden lounge beds were rotten wood and so uncomfortable. There was a pungent smell of dirty water throughout. Room was primitive with a flimsy door - didn’t feel safe at all. Given a bath towel but no hand towel - bath towel was frayed & very grubby. The bed & pillow were hard as hell and lumpy!! Woke up with a sore back Breakfast was rotten. We left the next day - staff didn’t even acknowledge or ask how was our stay! The only positive is it’s close to the sunbears & orangutan sanctuaries. Sepilok is a lovely area but consider paying a bit more for somewhere better (the Nature Resort across the road was great).

Absolutly wonderful site, surrended by the nature. Pool is very welcome. Rooms are basic but ok. Avoid the dorms. Close to all major activities.

Room clean and insect free. However fixtures and fittings tired and old and generally in need of attention/refurbishment. Pool looked amazing, but i didn't have time to try it out.

Perfectly located for the Sepilok orang utan and Borneo bear sanctuaries! Also the RDC! The hotel is set in a beautiful location and is full of stunning views! The owners were very welcoming and willing to share their passionate stories about the hotel! Breakfast was good - different on both mornings. Tasty and light food to set you up for the days! Dinner was also good - nice menu catering for everyone. The rooms are clean and simple - just how they should be in a rain forest!

We stayed for 2 nights, it was good value for money. This resort is located in the jungle so you can enjoy peaceful environment. Very close to orangutan and sunbear sanctuary. Breakfast options are very limited. Some things could be improved for example notice about renovation taking place in the resort, we touched few times freshly painted barrier and had problem to remove it from the body, there was no sign about that which was a bit annoying. Rooms also need some touch. Pool was nice, but opening hours are quite short (9am-5:30pm). Overall experience was good.

We did not manage to stay at this hotel for the whole of our booking, the room was dirty with ants all over the floor and suspicious stains all over the yellowed bedding. The shower didn't reach the holder and ran cold water only. Staff at the restaurant audibly laughed when we spoke to them and the food was limited and poor. As a 2 star establishment I was not expecting much but I do expect a clean room.

Economical and well situated. Close to Orang-utan and SunBear centres. Has expansive network of trails behind the property that are good for birding.

The hotel is dishevelled and grubby. The pool water looked stagnent andd was so dirty you couldn't see the bottom. I left after having walked around the grounds whilst waiting to check in.

Convenient and close to Orangutans!!

Very dated basic room with hard mattress resulting in difficult night sleep. Bathroom needs a renovation as just functional. Only good thing was that we got a room with air-conditioning. The facility is 30years old and desperately needs the rooms to be renovated, 3 booked 3 night and left after 2 nights as we were feeling unwell with respiratory issues for what i believe was spending time in our room.

Very basic service from hotel staff - ie they give you the room key and that’s it. The room is also basic. While it had clealry been cleaned there were still ants all over the bed. And very noisy - you can hear your neighbours and all movement. Overall ok for a 24 hour stopover to see the few local sights - which are all easy walking distance.

One night stay before heading to the Kinabatangan River. Easy walk to the Orangutan + Sunbear rehab centres (both amazing). Was a long walk to my room with many uneven steps along the boardwalk without any offer of help with my bags. I felt reception was quite poor - check in at 3pm and i arrived around 10.40 - was told I could put my bags down the end until check in but no further advice, but if I had rushed could have made the morning session with orangutans (I arrived just after 11 and was too late for the office). There was a night walk on offer but was not told anything about it. At dinner I was told to move from the table I'd chosen overlooking the lake, to any others all looking over the carpark, with no further explanation (apparently for a tour group). Room was quite good - good size, small balcony. Pool ok. Gym equipment was very old / looked unsafe.

Setting was lovely and very convenient for OrangUtanRehabilitation and So nbear conservation. Accommodation was mediocre as was food. Bathroom very basic and toilet and sink both leaked constantly.

Great rural hotel. Wonderful hosts and within easy walk of the sun bear and orangutan centres. Would highly recommend if you love quiet and nature

The place is run down. Other visitors have been generous with their descriptions. Rooms need to be refurbished. Water pressure needs to be improved. The electric shower was a trickle and the temperature control was ineffective. Bedding was threadbare. Pillows were rock hard. Curtains were stained. Electric sockets and light switches were ingrained with dirt. Buffet breakfast was poor. Noodles, eggs, beans, potatoes, toast and fruit. Sounds ok but really not. Restaurant food selection was large but nothing healthy. Restaurant staff were mainly glum and certainly not welcoming. Reception staff were better. Wild dogs were roaming everywhere. Yes it is the jungle but it seems like no money is being spent here on improvements or maintenance. Stay at the Sepilok Nature Resort instead. It is still just a 5 minute walk to the orang utan and bear centres. It might cost a bit more it will be worth it. We had a meal there and it was vastly superior to the Jungle Retreat. Hope this helps some people avoid the terrible experience that we had.