How many rooms are available at StayInn Gateway Hotel Apartment?

StayInn Gateway Hotel Apartment has 44 rooms in total.

Does StayInn Gateway Hotel Apartment provide parking?

Yes, StayInn Gateway Hotel Apartment provides parking. Please confirm details directly with the hotel.

Does StayInn Gateway Hotel Apartment have a swimming pool?

Yes, a swimming pool is available at StayInn Gateway Hotel Apartment.

Does StayInn Gateway Hotel Apartment provide early check-in?

Yes, early check-in is available at StayInn Gateway Hotel Apartment, subject to availability. Please contact the hotel directly to arrange this.

Does StayInn Gateway Hotel Apartment provide late check-out?

Yes, late check-out is available at StayInn Gateway Hotel Apartment, subject to availability. Please contact the hotel directly to arrange this.

What do past guests say about StayInn Gateway Hotel Apartment?

StayInn Gateway Hotel Apartment is well-known for its Location, Service and Facilites, Cleanliness, as reviewed by verified Traveloka guests.

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StayInn Gateway Hotel Apartment

Name: StayInn Gateway Hotel Apartment
Address: 9, Jalan Bukit Mata, Kuching City Center, Kuching, Sarawak, Malaysia, 93100, 9, Jalan Bukit Mata, Sarawak, 93100, Malaysia
Rating: 7.9

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7.9

/10

Very Good

371 reviews

What Guests Say About Their Stay

satiah

10.0

/ 10

room is clean and hotel location and view is good. but problem with parking. guess need to pay the parking

CHUNG PONG

10.0

/ 10

We felt comfortable and safe staying at this hotel. Plus it also has a rooftop pool so it was really nice.

john koh

10.0

/ 10

Love it, worth it. Simple breakfast and excellent staffs. Only minor set back is the lift to the lobby is slow due to offices up the building.

In the Area

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9, Jalan Bukit Mata, Kuching City Center, Kuching, Sarawak, Malaysia, 93100

Main Facilities

Swimming Pool

Restaurant

24-Hour Front Desk

Parking

Elevator

WiFi

note: apartment was previously named Ariva Gateway Kuching Staying at StayInn Gateway Hotel Apartment is a good choice when you are visiting Kuching City Center. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

What's around StayInn Gateway Hotel Apartment

9, Jalan Bukit Mata, Kuching City Center, Kuching, Sarawak, Malaysia, 93100

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Discover More About StayInn Gateway Hotel Apartment

note: apartment was previously named Ariva Gateway Kuching

Location
Staying at StayInn Gateway Hotel Apartment is a good choice when you are visiting Kuching City Center.

About StayInn Gateway Hotel Apartment

This apartment is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at StayInn Gateway Hotel Apartment.

From business event to corporate gathering, StayInn Gateway Hotel Apartment provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at StayInn Gateway Hotel Apartment, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at StayInn Gateway Hotel Apartment is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at StayInn Gateway Hotel Apartment.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from StayInn Gateway Hotel Apartment exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

With all facilities offered, StayInn Gateway Hotel Apartment is the right place to stay.

All facilities in StayInn Gateway Hotel Apartment

Swimming Pool

Fitness Center

Functional Hall

Lobby

Accommodation Services

In-room Facilities

Cable TV
Desk
DVD player
Hairdryer
In-room safe
Kitchenette
Microwave
Minibar
Refrigerator
Shower
TV

Hotel Services

Early Check-in
Front desk
24-hour Receptionist
24-hour security
Late check-out
Laundry service
Luggage storage
Multilingual staff

Business Facilities

Business center
Business facilities
Computer station
Meeting facilities
Photocopier
Printer
Projector

Nearby Facilities

ATM/Banking
Beauty salon
Grocery
Hair salon
Laundry
Supermarket

General

AC
Family room
Swimming pool
Rooftop terrace
Smoking area

Public Facilities

Parking
Elevator
Restaurant
Safety deposit box
WiFi in public area

Things to Do

Garden
Outdoor pool
Pool sun loungers

Food and Drinks

Breakfast
No alcohol

Transportation

Limited parking

Connectivity

Free WiFi

Accessibilty

Wheelchair accessible

Shuttle Service

Airport transfer (surcharge)

Accommodation Policy & General Information in StayInn Gateway Hotel Apartment

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

General Check-in Instructions

Check in is at 2pm, check out is before 12noon. Late check out is chargeable RM20nett per hour from 1pm onwards. Lobby Floor at Level 4, Reception is 24hrs. Hotel is connecting to Carpark building (surcharge). Hotel provide free parking at availability upon arrival (refundable deposit required @ RM100 per lot).
For bookings made between 1 - 10 Oct 2020, Deluxe 2-Bedroom Apartment (Room Only) will have Guaranteed Free Upgrade to Premier 2-Bedroom Apartment (Room Only)

Deposit

Deposit MYR 100.00 is required upon check-in. The accommodation accepts cash, debit or credit card.

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General Information

Popular Facilities	AC, Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at StayInn Gateway Hotel Apartment	44
Number of floors in StayInn Gateway Hotel Apartment	11
Another facilities in StayInn Gateway Hotel Apartment	Cable TV, Desk, DVD player, Hairdryer, In-room safe

Frequently asked question in StayInn Gateway Hotel Apartment

What are available facilities at StayInn Gateway Hotel Apartment?

There are top facilites at StayInn Gateway Hotel Apartment such as AC, Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at StayInn Gateway Hotel Apartment?

The standard check-in time at StayInn Gateway Hotel Apartment is starting from From 14:00 while the latest check-out time is at Before 12:00

Does StayInn Gateway Hotel Apartment provide breakfast?

Yes, StayInn Gateway Hotel Apartment provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of StayInn Gateway Hotel Apartment?

StayInn Gateway Hotel Apartment is a 3.0-star hotel.

How many floors does StayInn Gateway Hotel Apartment have?

StayInn Gateway Hotel Apartment has 11 floors.

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More Reviews from Other Guests in StayInn Gateway Hotel Apartment

Overall Ratings & Reviews StayInn Gateway Hotel Apartment

Traveloka (202)

Other sources (169)

8.5

Very Good

From 202 reviews

Provided by travelers on

Cleanliness

8.3

Room Comfort

8.3

Meal

8.2

Location

8.8

Service and Facilites

8.4

People often mention about StayInn Gateway Hotel Apartment

All

Distance to City Center (23)

Bedroom (22)

Staff Friendliness (20)

Accessibility (19)

Ambiance (19)

Room Space (19)

Bathroom (19)

Surroundings (17)

Hotel Area (15)

Wifi (14)

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Traveler Reviews StayInn Gateway Hotel Apartment

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Customer reviews

w***y

9.7

/10

Reviewed 13 week(s) ago

Very good in terms of facilities, staff friendliness, and also access.

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willy w.

9.7

/10

Reviewed 13 week(s) ago

Very comfortable in terms of facilities and the location is very strategic.

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a***t

Staycation

7.9

/10

Reviewed 15 week(s) ago

Access to the reception and connecting rooms is very confusing. Staff service is minimal, and elevator access to rooms requires moving from one building to another. Seriously, even parents would be confused.

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M***D

Staycation

8.1

/10

Reviewed 16 week(s) ago

There is no private parking for picnic motorbikes. They told us to park at the end of the building with a small parking lot near the garbage dump.

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Vera S.

Leisure

10.0

/10

Reviewed 20 week(s) ago

so far so good. I will definitely be back to this hotel.

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Hendra

Leisure

9.7

/10

Reviewed 22 week(s) ago

Nice, with a pool view of the Sheraton Hotel. The rooms are a good size, with balconies. Parking is also convenient in the basement.

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S***a

10.0

/10

Reviewed 36 week(s) ago

Good stay in Gateway Hotel, Kuching

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Ririn A.

Leisure

8.5

/10

Reviewed 39 week(s) ago

Okay, I recommend it. Besides the friendly staff, the views are great, and it's close to the waterfront.

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R***n

Leisure

8.5

/10

Reviewed 39 week(s) ago

Very good, recommended, close to the Waterfront and Top Spot. Below this apartment, there's a nice and friendly receptionist.

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Verified Traveler

8.8

/10

Reviewed 40 week(s) ago

Overall, it's okay. The room is large.

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R***n

10.0

/10

Reviewed 46 week(s) ago

It's really okay to stay here

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2 people find it helpful

R***n

10.0

/10

Reviewed 46 week(s) ago

It's really okay to stay here.

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Riesty A.

9.4

/10

Reviewed 52 week(s) ago

The room is spacious and comfortable, close to the cat statue and many places to eat around.

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F***a

Staycation

8.1

/10

Reviewed 53 week(s) ago

• Maintenance team should check on all the lighting. more than 3 didn't functioning. • No washing machine provided.

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R***n

Business

10.0

/10

Reviewed 53 week(s) ago

The staff are very friendly and kind

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1 people find it helpful

E***o

Leisure

6.1

/10

Reviewed 54 week(s) ago

Cons of this hotel: - Not cleaned daily even though I stayed for 3 days. - Seems to be understaffed. - The hotel lobby is on a different floor from the hotel, so you have to go back and forth to check in and check out. - Parking is far away, so you have to go to the front to get your parking pass.

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J***i

Staycation

8.4

/10

Reviewed 56 week(s) ago

the air conditioning is not cold..hope the hotel always checks the air conditioning in the room. as hotel residents, we want to feel comfortable when we are in your hotel. thank you

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D***d

Leisure

9.7

/10

Reviewed 56 week(s) ago

Good n passed. Will come again. very suitable for everyone.

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2 people find it helpful

s***v

Leisure

9.4

/10

Reviewed 56 week(s) ago

The room is spacious, the view is beautiful, the surrounding access is easy, strategic to go anywhere, the AC is cold 😊

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P***r

Medical

6.1

/10

Reviewed 60 week(s) ago

- the room card was not working, I had to return to the receptionist desk and get another one. the second time around, its still not working, so I had to go back for the 3rd time, the receptionist doesn't want to go with me to my room to make sure everythings working. - my room had a balcony, it has 3 other AC condenser for adjacent rooms, the noise when all of those condenser are on is very very loud, they shouldn't have put 3 other condensers on a rooms balcony. - worst of all, I had rescheduled/amended the booking orde from 2 nights to 3 nights, they somehow got this wrong and was arguing with me that I might have to leave early. They eventually admitted that there was human error from their part and we stayed for another night as per our booking schedule. No apologies, no compensation - the wifi was not working, we had to call the maintenance 2 times for wifi alone. dont come here

4 people find it helpful

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Bedroom 4 StayInn Gateway Hotel Apartment

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.