Does StayInn Gateway Hotel Apartment provide early check-in?

Yes, early check-in is available at StayInn Gateway Hotel Apartment, subject to availability. Please contact the hotel directly to arrange this.

Does StayInn Gateway Hotel Apartment provide late check-out?

Yes, late check-out is available at StayInn Gateway Hotel Apartment, subject to availability. Please contact the hotel directly to arrange this.

Does StayInn Gateway Hotel Apartment provide airport transfer?

Yes, StayInn Gateway Hotel Apartment provides airport transfer upon request. Please contact the hotel directly for more information.

What do past guests say about StayInn Gateway Hotel Apartment?

StayInn Gateway Hotel Apartment is well-known for its Location, Service and Facilites, Cleanliness, as reviewed by verified Traveloka guests.

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StayInn Gateway Hotel Apartment

Name: StayInn Gateway Hotel Apartment
Address: 9, Jalan Bukit Mata, Kuching City Center, Kuching, Sarawak, Malaysia, 93100, 9, Jalan Bukit Mata, Sarawak, 93100, Malaysia
Rating: 8

Service Apartment

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8.0

/10

Very Good

373 reviews

What Guests Say About Their Stay

satiah

10.0

/ 10

room is clean and hotel location and view is good. but problem with parking. guess need to pay the parking

CHUNG PONG

10.0

/ 10

We felt comfortable and safe staying at this hotel. Plus it also has a rooftop pool so it was really nice.

john koh

10.0

/ 10

Love it, worth it. Simple breakfast and excellent staffs. Only minor set back is the lift to the lobby is slow due to offices up the building.

In the Area

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9, Jalan Bukit Mata, Kuching City Center, Kuching, Sarawak, Malaysia, 93100

Main Facilities

This accommodation offers:

Outdoor pool

Swimming pool

Late check-out

Laundry service

Parking

Airport transfer

Restaurant

Luggage storage

StayInn Gateway Hotel Apartment is a 3-star service apartment that has been welcoming guests since 2000. It was previously known as Ariva Gateway Kuching. The accommodation went through a renovation in 2014. StayInn Gateway Hotel Apartment is part of Independent under Independent. There are 44 rooms spread across 11 floors.

What's around StayInn Gateway Hotel Apartment

9, Jalan Bukit Mata, Kuching City Center, Kuching, Sarawak, Malaysia, 93100

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Discover More About StayInn Gateway Hotel Apartment

General Information

Location

Located at 9, Jalan Bukit Mata in Kuching, Malaysia. Those looking to explore will find Kuching Wetlands National Park, Serembu Ecopark, Siniawan, and Simunjan nearby. Closest airport is Kuching International Airport (KCH), 7.893 km away from the accommodation.

Facilities & Amenities

StayInn Gateway Hotel Apartment has Outdoor pool, Swimming pool, Late check-out, Laundry service, Parking, and more. Rooms also come with TV and In-room safe.

Business Facilities

For guests traveling for work, StayInn Gateway Hotel Apartment has Business facilities and Computer station available.

Contact

Email: stayinngatewaykch@gmail.com
Phone number: +60138822060
Website: www.stayinngateway.com

All facilities in StayInn Gateway Hotel Apartment

Facility

Outdoor pool

Swimming pool

Others

Guest Services

Laundry Service
24-hour front desk
Multilingual staff
Front desk
24-hour security
Early check-in
Late check-out
Luggage storage

Nearby Facilities

Beauty salon
Grocery store
Launderette
Supermarket
Hair salon
ATM/Bank

Accommodation Facilities

Family room
Rooftop terrace
Car park
Smoking area

Activity & Leisure

Garden
Pool sun loungers
Outdoor pool

Public Facilities

Elevator
Restaurant
Safety deposit box

Business Facilities

Computer station
Photocopier
Projector
Meeting facilities
Printer
Business facilities

Connectivity

Wi-Fi in public areas
Wi-Fi

Accessibility

Wheelchair accessible

Shuttle Service

Airport transfer

Transportation

Limited car park

Meals & Dining

Breakfast

Accommodation Policy & General Information in StayInn Gateway Hotel Apartment

Tourism Tax

Tourism tax MYR 10.00 will be charged upon check-in (per room/per night).

Deposit

Deposit MYR 100.00 is required upon check-in. The accommodation accepts cash, debit or credit card.

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General Information

Popular Facilities
Check-In / Check-Out Time	From 14:00 - to 12:00
Available rooms at StayInn Gateway Hotel Apartment	44
Number of floors in StayInn Gateway Hotel Apartment	11
Another facilities in StayInn Gateway Hotel Apartment	Laundry Service, 24-hour front desk, Multilingual staff, Front desk, 24-hour security

Frequently asked question in StayInn Gateway Hotel Apartment

What is normal check-in & check-out time at StayInn Gateway Hotel Apartment?

The standard check-in time at StayInn Gateway Hotel Apartment is starting from From 14:00 while the latest check-out time is at Before 12:00

What is the star rating of StayInn Gateway Hotel Apartment?

StayInn Gateway Hotel Apartment is a 3.0-star hotel.

How many floors does StayInn Gateway Hotel Apartment have?

StayInn Gateway Hotel Apartment has 11 floors.

How many rooms are available at StayInn Gateway Hotel Apartment?

StayInn Gateway Hotel Apartment has 44 rooms in total.

Does StayInn Gateway Hotel Apartment have a swimming pool?

Yes, a swimming pool is available at StayInn Gateway Hotel Apartment.

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More Reviews from Other Guests in StayInn Gateway Hotel Apartment

Overall Ratings & Reviews StayInn Gateway Hotel Apartment

Traveloka (204)

Other sources (169)

8.6

Very Good

From 204 reviews

Provided by travelers on

Cleanliness

8.3

Room Comfort

8.3

Meal

8.1

Location

8.8

Service and Facilites

8.4

People often mention about StayInn Gateway Hotel Apartment

All

Distance to City Center (23)

Bedroom (22)

Staff Friendliness (20)

Accessibility (19)

Ambiance (19)

Room Space (19)

Bathroom (19)

Surroundings (17)

Hotel Area (15)

Wifi (14)

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Traveler Reviews StayInn Gateway Hotel Apartment

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Customer reviews

w***y

9.7

/10

Reviewed 20 week(s) ago

Very good in terms of facilities, staff friendliness, and also access.

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1 people find it helpful

willy w.

9.7

/10

Reviewed 20 week(s) ago

Very comfortable in terms of facilities and the location is very strategic.

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a***t

Staycation

7.9

/10

Reviewed 22 week(s) ago

Access to the reception and connecting rooms is very confusing. Staff service is minimal, and elevator access to rooms requires moving from one building to another. Seriously, even parents would be confused.

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1 people find it helpful

M***D

Staycation

8.1

/10

Reviewed 23 week(s) ago

There is no private parking for picnic motorbikes. They told us to park at the end of the building with a small parking lot near the garbage dump.

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Vera S.

Leisure

10.0

/10

Reviewed 27 week(s) ago

so far so good. I will definitely be back to this hotel.

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Hendra

Leisure

9.7

/10

Reviewed 29 week(s) ago

Nice, with a pool view of the Sheraton Hotel. The rooms are a good size, with balconies. Parking is also convenient in the basement.

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S***a

10.0

/10

Reviewed 43 week(s) ago

Good stay in Gateway Hotel, Kuching

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Ririn A.

Leisure

8.5

/10

Reviewed 46 week(s) ago

Okay, I recommend it. Besides the friendly staff, the views are great, and it's close to the waterfront.

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R***n

Leisure

8.5

/10

Reviewed 47 week(s) ago

Very good, recommended, close to the Waterfront and Top Spot. Below this apartment, there's a nice and friendly receptionist.

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Verified Traveler

8.8

/10

Reviewed 47 week(s) ago

Overall, it's okay. The room is large.

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R***n

10.0

/10

Reviewed 54 week(s) ago

It's really okay to stay here

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2 people find it helpful

R***n

10.0

/10

Reviewed 54 week(s) ago

It's really okay to stay here.

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Riesty A.

9.4

/10

Reviewed 59 week(s) ago

The room is spacious and comfortable, close to the cat statue and many places to eat around.

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F***a

Staycation

8.1

/10

Reviewed 60 week(s) ago

• Maintenance team should check on all the lighting. more than 3 didn't functioning. • No washing machine provided.

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R***n

Business

10.0

/10

Reviewed 60 week(s) ago

The staff are very friendly and kind

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1 people find it helpful

E***o

Leisure

6.1

/10

Reviewed 61 week(s) ago

Cons of this hotel: - Not cleaned daily even though I stayed for 3 days. - Seems to be understaffed. - The hotel lobby is on a different floor from the hotel, so you have to go back and forth to check in and check out. - Parking is far away, so you have to go to the front to get your parking pass.

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J***i

Staycation

8.4

/10

Reviewed 63 week(s) ago

the air conditioning is not cold..hope the hotel always checks the air conditioning in the room. as hotel residents, we want to feel comfortable when we are in your hotel. thank you

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D***d

Leisure

9.7

/10

Reviewed 63 week(s) ago

Good n passed. Will come again. very suitable for everyone.

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2 people find it helpful

s***v

Leisure

9.4

/10

Reviewed 64 week(s) ago

The room is spacious, the view is beautiful, the surrounding access is easy, strategic to go anywhere, the AC is cold 😊

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P***r

Medical

6.1

/10

Reviewed 67 week(s) ago

- the room card was not working, I had to return to the receptionist desk and get another one. the second time around, its still not working, so I had to go back for the 3rd time, the receptionist doesn't want to go with me to my room to make sure everythings working. - my room had a balcony, it has 3 other AC condenser for adjacent rooms, the noise when all of those condenser are on is very very loud, they shouldn't have put 3 other condensers on a rooms balcony. - worst of all, I had rescheduled/amended the booking orde from 2 nights to 3 nights, they somehow got this wrong and was arguing with me that I might have to leave early. They eventually admitted that there was human error from their part and we stayed for another night as per our booking schedule. No apologies, no compensation - the wifi was not working, we had to call the maintenance 2 times for wifi alone. dont come here

4 people find it helpful

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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