How many rooms are available at The Upper House ?

The Upper House has 89 rooms in total.

Does The Upper House provide parking?

Yes, The Upper House provides parking. Please confirm details directly with the hotel.

Does The Upper House have a swimming pool?

Yes, a swimming pool is available at The Upper House .

Does The Upper House provide early check-in?

Yes, early check-in is available at The Upper House , subject to availability. Please contact the hotel directly to arrange this.

Does The Upper House provide late check-out?

Yes, late check-out is available at The Upper House , subject to availability. Please contact the hotel directly to arrange this.

Does The Upper House provide airport transfer?

Yes, The Upper House provides airport transfer upon request. Please contact the hotel directly for more information.

What do past guests say about The Upper House ?

The Upper House is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

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The Upper House

Name: The Upper House
Address: 22A, Jalan Vervea, Vervea, Aspen Vision City Bandar Cassia, Simpang Ampat, Seberang Perai, Penang, Malaysia, 14110, 22A, Jalan Vervea, Vervea, Aspen Vision City Bandar Cassia, Penang, 14110, Malaysia
Rating: 8.8

Hotels

8.8

/10

Very Good

51 reviews

What Guests Say About Their Stay

Chin Tong

10.0

/ 10

Hotel is clean and comfortable. Room size a bit smaller but just just nice for business travelers. Locations is near to 2nd bridge and easy to access to Bayan Lepas.

Dave

10.0

/ 10

Newish hotel with nice rooms. No water given in room but to collect at dispenser located outside. Breakfast is poor so don't expect much.

Nur Ain Jong

10.0

/ 10

Near to ikea and even though the room is a bit small, it still has a comfortable bed and basic requirement in the room. Will definitely come back to stay.

In the Area

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22A, Jalan Vervea, Vervea, Aspen Vision City Bandar Cassia, Simpang Ampat, Seberang Perai, Penang, Malaysia, 14110

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

note: hotel was previously named The Upper House Hotel The Upper House is a hotel in a good neighborhood, which is located at Simpang Ampat. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

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What's around The Upper House

22A, Jalan Vervea, Vervea, Aspen Vision City Bandar Cassia, Simpang Ampat, Seberang Perai, Penang, Malaysia, 14110

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Discover More About The Upper House

note: hotel was previously named The Upper House Hotel

Location

The Upper House is a hotel in a good neighborhood, which is located at Simpang Ampat.

About The Upper House

Whether you are planning an event or other special occasions, The Upper House is a great choice for you with a large and well-equipped function room to suit your requirements.

Are you a shopaholic? Staying at The Upper House will surely spoil you for numerous shopping centers nearby.

From business event to corporate gathering, The Upper House provides complete services and facilities that you and your colleagues need.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at The Upper House .

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from The Upper House exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

The Upper House is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, The Upper House is the right place to stay.

All facilities in The Upper House

Bar, Cafe and Lounge

Lobby

Exterior

Bedroom

In-room Bathroom

Public Facilities

Parking
Early check-in
Elevator
Late check-out
Restaurant
Breakfast restaurant
Dinner restaurant
Lunch restaurant
Room service
Safety deposit box
WiFi in public area

Food and Drinks

Restaurant with AC
Bar
Breakfast
Breakfast and dinner
Breakfast and lunch
Breakfast (surcharge)
Poolside bar
Pub
Dietary menu
Vegetarian meal

Hotel Services

Express check-in
Express check-out
Front desk
24-hour Receptionist
24-hour security
Late Check-out
Laundry service
Luggage storage
Multilingual staff
Newspaper in lobby

Accessibilty

Disabled access friendly
Accessibility equipment
Accessible bathroom
Accessible parking
Accessible path of travel
In-room accessibility
Roll-in shower
Wheelchair accessible

General

AC
Connecting rooms
Family room
Non-smoking room
Swimming pool
Smoking area
Smoke-free

In-room Facilities

Cable TV
Desk
In-room safe
Minibar
Shower
TV

Business Facilities

Business facilities
Conference room
Meeting facilities
Photocopier
Projector

Nearby Facilities

Grocery
Laundry
Shops
Supermarket

Things to Do

Outdoor pool

Transportation

Airport transfer

Connectivity

Free WiFi

Shuttle Service

Airport transfer (surcharge)

Accommodation Policy & General Information in The Upper House

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 12:00

General Check-in Instructions

Check in starts at 3:00pm Check out is at 12:00pm
Room security deposit RM100 per room per stay is required upon check in, and refundable upon check out, subject to final billing status Local Council Tax and Tourism Tax is payable upon check in, if any

Minimum Age Policy

Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.

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General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 15:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at The Upper House	89
Number of floors in The Upper House	4
Another facilities in The Upper House	Early check-in, Late check-out, Breakfast restaurant, Dinner restaurant, Lunch restaurant

Frequently asked question in The Upper House

What are available facilities at The Upper House ?

There are top facilites at The Upper House such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at The Upper House ?

The standard check-in time at The Upper House is starting from From 15:00 while the latest check-out time is at Before 12:00

Does The Upper House provide breakfast?

Yes, The Upper House provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of The Upper House ?

The Upper House is a 3.0-star hotel.

How many floors does The Upper House have?

The Upper House has 4 floors.

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More Reviews from Other Guests in The Upper House

Overall Ratings & Reviews The Upper House

Traveloka (24)

Other sources (27)

8.8

Very Good

From 27 reviews

Cleanliness

9.4

Room Comfort

8.8

Service and Facilites

8.8

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Traveler Reviews The Upper House

Number of reviews per page

Top reviews

Chin Tong

Business

10.0

/10

Reviewed 86 week(s) ago

Hotels.com verified review

Hotel is clean and comfortable. Room size a bit smaller but just just nice for business travelers. Locations is near to 2nd bridge and easy to access to Bayan Lepas.

Dave

Business

10.0

/10

Reviewed 102 week(s) ago

Hotels.com verified review

Newish hotel with nice rooms. No water given in room but to collect at dispenser located outside. Breakfast is poor so don't expect much.

Nur Ain Jong

Leisure Family

10.0

/10

Reviewed 108 week(s) ago

Expedia Group verified review

Near to ikea and even though the room is a bit small, it still has a comfortable bed and basic requirement in the room. Will definitely come back to stay.

D.N Esham

Leisure with Partner

10.0

/10

Reviewed 170 week(s) ago

Expedia Group verified review

GOOD INTERIOR.

Wee Kang

Business

8.0

/10

Reviewed 176 week(s) ago

Expedia Group verified review

Not much shop around the hotel

Dhanabalan

8.0

/10

Reviewed 180 week(s) ago

Expedia Group verified review

Leong Sze

Business

8.0

/10

Reviewed 201 week(s) ago

Hotels.com verified review

nice property. wish the bar was open.

Yee Guan

Business

10.0

/10

Reviewed 207 week(s) ago

Hotels.com verified review

New hotel. Everything was good naturally. Staff is also friendly. Rate should be adjusted to non-peak season considering lower occupancy to attract more travellers. Has potential.

mariam

6.0

/10

Reviewed 211 week(s) ago

Hotels.com verified review

Not meant for us. Too small and compact. Just for sleeping is ok. Cannot stay for too long coz too small.

KIM YENG

Business Family

10.0

/10

Reviewed 218 week(s) ago

Expedia Group verified review

I love the design of this hotel, very cozy. Everything is excellent except the breakfast which did not make sense, served curry chicken rice and spaghetti as breakfast

AKIKO

Business

8.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

simple, but enough facilities within the hotel and rooms. The best part was breakfast serving Malaysian flavour dishes along with typical western foods. The only thing that I would request is to see if you can do something about shower water to wet toilet area.

Vincent

Business

8.0

/10

Reviewed 44 week(s) ago

Hotels.com verified review

Le petit dejeuner est le seul point negatif.

Roger

8.0

/10

Reviewed 49 week(s) ago

Hotels.com verified review

It is a modern hotel in a very quiet area. Lots of parking spaces, Ikea and outlet village near by. The room was in good condition and clean. The pool was great. It is even suitable for excercising. We did not like the fact that you need to keep the hot water running for 5 minutes to get a warm shower. It is not enviromentally friendly or practical. Apparently it is a known "feature". The receptionist also did not greet us when we checked in which does not leave a good first impression.

Yungming

Business

8.0

/10

Reviewed 113 week(s) ago

Hotels.com verified review

乾淨整潔，早餐有變化。

Eng

10.0

/10

Reviewed 132 week(s) ago

Hotels.com verified review

First, it looks very high class, nice design, clean and comfort. You can rest assured that your stay will be pleasant and enjoyable. The rooms are designed with comfort in mind, offering cozy beds and pillows. However, they provide two pillows only. I wish to have extra pillows. The room air conditioning is very cool and refreshing environment for me. I like it. In addition, the hot water heaters in the bathroom is excellent. There is a water dispenser available at each floor. Swimming pool is not very big. Wish they have other facilities like gym and sauna.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.