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Tien Hotel
Hotels
8.8
/10
Very Good
107 reviews
What Guests Say About Their Stay
konstantinos
10.0
/ 10
The suite room was big, comfortable, and spacious. The location is great as well. Only hiccups were during check in. That could have been smoother but seemed like they were training.
Matthew
10.0
/ 10
Incredible location at the heart of George Town. The room is comfortable and clean. The staff are efficient and the hotel itself has some really nice communal spaces. Only downside is that it can be a bit noisy at night but we got used to it after the first night.
Dan
10.0
/ 10
The staff are very nice and this was a great place to stay and in a great location. I will defiantly stay again next time I'm in Penang.
In the Area
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348, Lebuh Chulia, Georgetown, Pulau Pinang, Penang, Malaysia, 10200
Main Facilities
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AC
Swimming Pool
Parking
WiFi
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What's around Tien Hotel
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348, Lebuh Chulia, Georgetown, Pulau Pinang, Penang, Malaysia, 10200
Discover More About Tien Hotel
Location
Tien Hotel is located in area / city Georgetown.
About Tien Hotel
When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, Tien Hotel provides a pleasant accommodation for your stay.
From business event to corporate gathering, Tien Hotel provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at Tien Hotel, a wonderful accommodation for your family holiday.
This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Tien Hotel.
If you plan to have a long-term stay, staying at Tien Hotel is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
Tien Hotel is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.
While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Tien Hotel is suitable for you who value privacy during your stay.
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Tien Hotel.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Tien Hotel is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, Tien Hotel is the right place to stay.
All facilities in Tien Hotel
Bar, Cafe and Lounge
Swimming Pool
Common Space
Lobby
Exterior
General
- AC
- Heater
- Non-smoking room
- Swimming pool
- Recreation room
- Rooftop terrace
- Smoke-free
In-room Facilities
- Bathrobe
- Cable TV
- Hairdryer
- In-room safe
- Refrigerator
- Shower
- TV
Public Facilities
- Parking
- Coffee/tea in lobby
- Early check-in
- Late check-out
- Safety deposit box
- WiFi in public area
Nearby Facilities
- ATM/Banking
- Grocery
- Hair salon
- Laundry
- Shops
- Supermarket
Hotel Services
- Early Check-in
- Front desk
- Late Check-out
- Multilingual staff
Transportation
- Limited parking
Food and Drinks
- Dining area
Things to Do
- Outdoor pool
Connectivity
- Free WiFi
Business Facilities
- Photocopier
Accommodation Policy & General Information in Tien Hotel
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.
Check-in/Check-out Time
Check-in:
15:00 - 22:00
Check-out:
07:00 - 12:00
Contact Accommodation Before Arrival
Guests should contact hotel 1 day(s) prior to arrival
General Check-in Instructions
Upon check-in, hotel Front Desk will collect from guests MYR 2.00 Local Government Fee per room per night(imposed by Penang Government starting from 1st June 2014). This fee is not included in room rates. Effective 1 September 2017, hotel guests who are non-Malaysian or non-Permanent Residents of Malaysia are required to pay a tourism tax of MYR 10 nett per night per room for all registered hotels with the Malaysian Government. This is in addition to the existing taxes that could be collected at the hotel upon check-in. Please check with the hotel upon arrival regarding these taxes. Smoking is not allowed in the room. Penalty at MYR200.00 will be charged if guest failed to oblige hotel's Non-Smoking Policy. Alternatively, guest can smoke at lounge area (outdoor). You may be required to present valid government-issued identification at check-in, along with credit card / cash to cover the incidentals and deposits. All special request such as additional car park, early, check-in, late check-out etc, are strongly subject to availability. You are advised to liaise with owner directly at least 24 hours before arrival for special arrangement. Hotel may charge you additional fee for each extra person after reserves room’s maximum occupancy. Any availability of extra bed or baby crib is subject to availability. To ensure smooth check-in, Tien Hotel Residence would appreciate if you may indicate flight details / estimated time of arrival. You may use the Remarks box upon booking confirmation.
Important Notice: Water Disruption in Penang State Dear Valued Guests, Please be informed that due to scheduled maintenance, there will be a water supply disruption across the state of Penang from 25th April 2025 to 27th April 2025. During this period, water will be supplied to our hotel at the following times: Water Supply Schedule: Morning: from 7:00 AM - 9:00 AM Afternoon: 12:00 NOON - 2:00 PM Evening: 7:00 PM - 9:00 PM We apologize for any inconvenience this may cause and encourage guests to make necessary preparations. We are committed to ensuring your comfort and will provide alternative solutions such as bottled water and access to additional facilities where possible. For any inquiries or further assistance, please feel free to contact the front desk. Thank you for your understanding and cooperation. Sincerely, The Management
Important Notice: Water Disruption in Penang State Dear Valued Guests, Please be informed that due to scheduled maintenance, there will be a water supply disruption across the state of Penang from 25th April 2025 to 27th April 2025. During this period, water will be supplied to our hotel at the following times: Water Supply Schedule: Morning: from 7:00 AM - 9:00 AM Afternoon: 12:00 NOON - 2:00 PM Evening: 7:00 PM - 9:00 PM We apologize for any inconvenience this may cause and encourage guests to make necessary preparations. We are committed to ensuring your comfort and will provide alternative solutions such as bottled water and access to additional facilities where possible. For any inquiries or further assistance, please feel free to contact the front desk. Thank you for your understanding and cooperation. Sincerely, The Management
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General Information
Popular Facilities | AC, Swimming Pool, Parking, WiFi |
Check-In / Check-Out Time | 15:00 - 22:00 - 07:00 - 12:00 |
Available rooms at Tien Hotel | 12 |
Number of floors in Tien Hotel | 2 |
Another facilities in Tien Hotel | Heater, Non-smoking room, Swimming pool, Recreation room, Rooftop terrace |
Frequently asked question in Tien Hotel
What are available facilities at Tien Hotel?
There are top facilites at Tien Hotel such as AC, Swimming Pool, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Tien Hotel?
The standard check-in time at Tien Hotel is starting from 15:00 - 22:00 while the latest check-out time is at 07:00 - 12:00
More Reviews from Other Guests in Tien Hotel
Traveloka (4)
Other sources (107)
8.8
Very Good
From 107 reviews
Cleanliness
9.2
Room Comfort
9.2
Service and Facilites
9.0
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Traveler Reviews Tien Hotel
Number of reviews per page
20
40
Top reviews
Winnie
Leisure Family
10.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
Staff were great. Good location.
Suen
Leisure
6.0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
Lebuh Chulia, convenient location and bus transport, near to the night street stalls and eateries, adjacent lively bar area but a bit noisy at times after midnight.
Nihal
Leisure with Partner
4.0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
The staff are only present at the reception for a few hours during the day. No one was at the reception desk when we wanted to check out in the morning. The reception was right outside of our room so we could hear a lot outside of our room. The bathroom has no door, just a curtain.
Damon
Leisure with Partner
6.0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
Courtyard Suite. Good sized room. Hotel close to bars, restaurants and street food.
Has a kitchen area but nothing really to cook with.
Unfortunately noisy building work all day from next door restaurant.
dom
Leisure
8.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
Unassuming entrance once inside Large new stylish rooms with bath and monsoon shower. In room safe. No refrigerator or tea/coffee. Wifi bit sporadic. TV didn’t work.
Good location near bars and restaurants although parts of Chulia St resemble now resemble Kuta. Room fronted onto street and despite double glazing was loud until the wee hours
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konstantinos
10.0
/10
Reviewed 37 week(s) ago
Hotels.com verified review
The suite room was big, comfortable, and spacious. The location is great as well. Only hiccups were during check in. That could have been smoother but seemed like they were training.
Holly
Leisure
8.0
/10
Reviewed 42 week(s) ago
Expedia Group verified review
Beautifil interior of the building. Just like the pictures. Spacious, lovely. Deep soak bath was a delight.
Didnt get any sleep the 4 nights I was there. Midnight parades, 3am road works, bars and clubs all weekend. And just as noisey during the day..
Matthew
10.0
/10
Reviewed 54 week(s) ago
Expedia Group verified review
Worked out fine
Reza
Leisure with Partner
8.0
/10
Reviewed 62 week(s) ago
Expedia Group verified review
Good room. Nice and spacious. Free bath bomb provided. Room was not soundproof so we could hear loud music from the area
Taryna
Leisure with Partner
8.0
/10
Reviewed 76 week(s) ago
Expedia Group verified review
Cute little hotel, really clean, and welcoming staff. Situated in a good location. The only downside was it was quite noisy on the street at night. I would definitely recommend staying!
Christine
Leisure with Partner
6.0
/10
Reviewed 77 week(s) ago
Expedia Group verified review
We found this hotel to have charm but the street noise, lack of bathroom door and mediocre cleanliness out weighed the charm. We also booked because we wanted to have a pool to cool off in after seeing the sites but the actual pool size was much smaller than what the photo looked like on line. For the money I think there are better options.
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Matthew
10.0
/10
Reviewed 82 week(s) ago
Hotels.com verified review
Incredible location at the heart of George Town. The room is comfortable and clean. The staff are efficient and the hotel itself has some really nice communal spaces. Only downside is that it can be a bit noisy at night but we got used to it after the first night.
Dharul
2.0
/10
Reviewed 95 week(s) ago
Hotels.com verified review
1) Booked a suite room - defective aircond and apparently many ppl have complained before.
2) staff came back to room to give us second access card, didn’t even knock the door just tagged and open the door.
3) shoes are to be removed, but they make us walk barefoot through dirty areas to the suite room.
4) night staff tried to short change us by charging additional tourist tax of rm 24 although he knows we are locals. We took refund the next morning from the morning staff and only paid rm2.
5) ID of this place is nice but definitely need to improvise on maintenance.
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Jaswinder
2.0
/10
Reviewed 98 week(s) ago
Expedia Group verified review
Never stay here
Oi Chai
8.0
/10
Reviewed 109 week(s) ago
Expedia Group verified review
good location
Fong Choh
Leisure Family
6.0
/10
Reviewed 118 week(s) ago
Expedia Group verified review
Do not have proper lobby at ground level, the reception is at 3rd floor, unfriendly to elderly as need to climb by staircase.
douglas
8.0
/10
Reviewed 119 week(s) ago
Expedia Group verified review
yes
Verified traveler
10.0
/10
Reviewed 129 week(s) ago
Hotels.com verified review
Very nice staff
Dan
Leisure
10.0
/10
Reviewed 147 week(s) ago
Expedia Group verified review
The staff are very nice and this was a great place to stay and in a great location. I will defiantly stay again next time I'm in Penang.
Verified traveler
8.0
/10
Reviewed 151 week(s) ago
Hotels.com verified review
Good location and many cafes and coffeeshops nearby.
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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