Hotel Playa Mazatlan

Hotels
8.2
/10
Very Good
1,001 reviews

What Guests Say About Their Stay

Esmeralda
10.0
/ 10
Great staff, clean room, great ocean view, definitely recommend and would stay here again. Right in the center of everything
Jessica Nallely
10.0
/ 10
Family-Friendly , Beach Acess, plenty of dining options all within walking distances!
Rosa
10.0
/ 10
We had such a wonderful stay at Hotel Plaza Mazatlán! The property itself was beautiful, with stunning architecture that gave it so much charm and character. Its central location made everything so convenient—we could easily walk to shops, dining options, and plenty of local attractions. The beach and the boardwalk were just a short walk away, which made exploring the city even more enjoyable. The staff were absolutely amazing—always friendly, welcoming, and willing to help with anything we needed. They kept the property spotless, and we truly appreciated the care and attention to detail. A special thank you to Olga, who took such wonderful care of our room each day and made our stay feel even more comfortable. Transportation was never an issue either; right outside the property we always found friendly and affordable options to take us to nearby areas that were just as beautiful and fun to visit. The food choices were fantastic, offering a variety of cultural flavors, but the seafood in particular was absolutely outstanding—we couldn’t get enough! We were completely enamored with Mazatlán and truly enjoyed every moment of our stay. We’re already looking forward to visiting this vibrant city and staying at this hotel again. Highly recommended!
In the Area
See Map
Av. Playa Gaviotas 202, Mazatlán, Estado de Sinaloa, Mexico, 82110

Main Facilities

Read More
Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Staying at Hotel Playa Mazatlan is a good choice when you are visiting Mazatlán. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Playa Mazatlan

Av. Playa Gaviotas 202, Mazatlán, Estado de Sinaloa, Mexico, 82110
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Discover More About Hotel Playa Mazatlan

Location


Staying at Hotel Playa Mazatlan is a good choice when you are visiting Mazatlán.

About Hotel Playa Mazatlan

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel Playa Mazatlan.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel Playa Mazatlan exclusively for you.

Hotel Playa Mazatlan is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Hotel Playa Mazatlan is the right place to stay.

All facilities in Hotel Playa Mazatlan

Others Hotel Playa Mazatlan
Others

Things to Do

  • Shops
  • Beach umbrella
  • Outdoor pool
  • Poolside bar
  • Picnic area
  • Garden
  • Spa
  • Beach towel
  • Sauna
  • Pool sun loungers

Hotel Services

  • Laundry service
  • Tours
  • Wedding service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Coffee shop
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Food and Drinks

  • Bar
  • Poolside bar
  • Beach Bar
  • Snack bar

Business Facilities

  • Conference center
  • Meeting rooms
  • Business center
  • Conference rooms

Family-friendly Facilities

  • Kids club
  • Children pool

General

  • Parking
  • Terrace

Nearby Facilities

  • Souvenir shop
  • Hair salon

Sports and Recreations

  • Fitness center
  • Game room

Connectivity

  • Free WiFi

In-room Facilities

  • TV

Accommodation Policy & General Information in Hotel Playa Mazatlan

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
  • Guests must contact this property in advance to reserve onsite parking
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:00
Available rooms at Hotel Playa Mazatlan
400
Another facilities in Hotel Playa Mazatlan
Shops, Beach umbrella, Outdoor pool, Poolside bar, Picnic area

Frequently asked question in Hotel Playa Mazatlan

What are available facilities at Hotel Playa Mazatlan?
There are top facilites at Hotel Playa Mazatlan such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Playa Mazatlan?
The standard check-in time at Hotel Playa Mazatlan is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
What is the star rating of Hotel Playa Mazatlan?
Hotel Playa Mazatlan is a 3.0-star hotel.
How many rooms are available at Hotel Playa Mazatlan?
Hotel Playa Mazatlan has 400 rooms in total.
What do past guests say about Hotel Playa Mazatlan?
Hotel Playa Mazatlan is well-known for its Cleanliness, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in Hotel Playa Mazatlan

8.2
Very Good
From 1,001 reviews
Cleanliness

8.6

Room Comfort

8.0

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
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Traveler Reviews Hotel Playa Mazatlan

Number of reviews per page
20
40
Top reviews
Richard H
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Vission on the balcony in the morning the best 1 night only some inprovment. Coffee needs creamer bigger cups l and lids showers suck nowhere to have shampo but on thr floor accomedatons beed higher end inprovment
Graciela
icon-Business and Leisure Family
Business and Leisure Family
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel rooms, pools and beach were all good. The noise from the bands playing on the beach from midday to late evening was awful.
Esmeralda
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great staff, clean room, great ocean view, definitely recommend and would stay here again. Right in the center of everything
Angela
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great location near the Malecón and on the beach. Fantastic staff, very clean, great pool area with many options. We did all inclusive which was nice, however only one main restaurant is open each night, as well as the buffet. No option to choose to eat at whichever restaurant you want, and you must make reservations by 11am. We were under the impression that there were many restaurants to choose from during our stay. This was not the case.
Read More
Joseph
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Hotel staff doesn’t help with food options. The food is terrible at most places at this resort. The hotel is in a perfect location but it is old and needs a makeover. Will not return because the food quality is really bad and to get anything at all you stand and wait in long lines.
Jessica Nallely
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Family-Friendly , Beach Acess, plenty of dining options all within walking distances!
Elizabeth Ramos
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The beach
Jaroslavi
icon-Family
Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Awesome 👌 we will come back for sure love it
Rosa
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

We had such a wonderful stay at Hotel Plaza Mazatlán! The property itself was beautiful, with stunning architecture that gave it so much charm and character. Its central location made everything so convenient—we could easily walk to shops, dining options, and plenty of local attractions. The beach and the boardwalk were just a short walk away, which made exploring the city even more enjoyable. The staff were absolutely amazing—always friendly, welcoming, and willing to help with anything we needed. They kept the property spotless, and we truly appreciated the care and attention to detail. A special thank you to Olga, who took such wonderful care of our room each day and made our stay feel even more comfortable. Transportation was never an issue either; right outside the property we always found friendly and affordable options to take us to nearby areas that were just as beautiful and fun to visit. The food choices were fantastic, offering a variety of cultural flavors, but the seafood in particular was absolutely outstanding—we couldn’t get enough! We were completely enamored with Mazatlán and truly enjoyed every moment of our stay. We’re already looking forward to visiting this vibrant city and staying at this hotel again. Highly recommended!
Read More
Joel
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Food is less than okay. We will definitely not go back.
Luz Maria
2.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Worst food ever! Rooms nees to be renovated, no refrigerated air its only like a master cool, hotel has rats we saw one
Edgar
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Center of everything
Gloria
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Very run down and not clean.
Ruby
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Check in not so great
Laura
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The property installations are OK but tue AC in our room was noisy and wasn’t working well.And the service all inclusive is not worth it. The different restaurants are mostly all the time booked and it has a short limited time to book your reservation for restaurants .They limited everything even water bottles. The Flavor and freshness for food and drinks wasn’t good either. The servers people look overwhelmed mostly all the time. The best part for this hotel is that location you can walk to main street and Malecón. Our family was disappointed on our stayed here. In case that your rent a car, don’t do it by the application Expedia or other applications do it direct with the car rent company, insurance offer bu the apps for the renter car didn’t work in Mexico and you have to do everything again and more money out of your pocket.
Read More
Itza Isabel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

I liked the great price, food was delicious and bartenders at bar were great. Very family friendly place.
Eileen
icon-Leisure
Leisure
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

This is a beautiful hotel. BUT people are allowed to walk through the hallways with speakers box playing loud at all hours .It would of been nice,if security STOPED them.My second complete is the bathroom window NO privacy if you open it people walking by can see in .I had to use a towel to block window for privacy. Bathroom window should be fogout or something 🤔 My first an last time
Read More
Paola J
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

El hotel tiene muy buena ubicación, fácilmente puedes llegar caminando a restaurantes y puntos turísticos, su playa es hermosa. Sin embargo, es practicante imposible obtener reservaciones en los restaurantes de especialidad para cenar, estuvimos 4 noches y ningún día alcanzamos reservar ya q solo lo puedes hacer en un horario de 8-11 am, la comida no es buena no vale la pena el paquete todo incluido, no es un hotel silencioso donde se pueda descansar tranquilamente se puede escuchar todo lo que sucede alrededor del hotel en tu habitación y nuestra habitación el baño tenía moho en el techo.
Read More
Omero
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Great hospitality
Jesus
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Great place, I love it here, great customer service from every employee
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 Hotel Playa Mazatlan

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.2
Very Good
From 1,001 reviews
Cleanliness

8.6

Room Comfort

8.0

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Playa Mazatlan

Number of reviews per page
20
40
Top reviews
Richard H
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Vission on the balcony in the morning the best 1 night only some inprovment. Coffee needs creamer bigger cups l and lids showers suck nowhere to have shampo but on thr floor accomedatons beed higher end inprovment
Graciela
icon-Business and Leisure Family
Business and Leisure Family
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel rooms, pools and beach were all good. The noise from the bands playing on the beach from midday to late evening was awful.
Esmeralda
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great staff, clean room, great ocean view, definitely recommend and would stay here again. Right in the center of everything
Angela
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great location near the Malecón and on the beach. Fantastic staff, very clean, great pool area with many options. We did all inclusive which was nice, however only one main restaurant is open each night, as well as the buffet. No option to choose to eat at whichever restaurant you want, and you must make reservations by 11am. We were under the impression that there were many restaurants to choose from during our stay. This was not the case.
Read More
Joseph
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Hotel staff doesn’t help with food options. The food is terrible at most places at this resort. The hotel is in a perfect location but it is old and needs a makeover. Will not return because the food quality is really bad and to get anything at all you stand and wait in long lines.
Jessica Nallely
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Family-Friendly , Beach Acess, plenty of dining options all within walking distances!
Elizabeth Ramos
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The beach
Jaroslavi
icon-Family
Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Awesome 👌 we will come back for sure love it
Rosa
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

We had such a wonderful stay at Hotel Plaza Mazatlán! The property itself was beautiful, with stunning architecture that gave it so much charm and character. Its central location made everything so convenient—we could easily walk to shops, dining options, and plenty of local attractions. The beach and the boardwalk were just a short walk away, which made exploring the city even more enjoyable. The staff were absolutely amazing—always friendly, welcoming, and willing to help with anything we needed. They kept the property spotless, and we truly appreciated the care and attention to detail. A special thank you to Olga, who took such wonderful care of our room each day and made our stay feel even more comfortable. Transportation was never an issue either; right outside the property we always found friendly and affordable options to take us to nearby areas that were just as beautiful and fun to visit. The food choices were fantastic, offering a variety of cultural flavors, but the seafood in particular was absolutely outstanding—we couldn’t get enough! We were completely enamored with Mazatlán and truly enjoyed every moment of our stay. We’re already looking forward to visiting this vibrant city and staying at this hotel again. Highly recommended!
Read More
Joel
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Food is less than okay. We will definitely not go back.
Luz Maria
2.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Worst food ever! Rooms nees to be renovated, no refrigerated air its only like a master cool, hotel has rats we saw one
Edgar
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Center of everything
Gloria
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Very run down and not clean.
Ruby
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Check in not so great
Laura
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The property installations are OK but tue AC in our room was noisy and wasn’t working well.And the service all inclusive is not worth it. The different restaurants are mostly all the time booked and it has a short limited time to book your reservation for restaurants .They limited everything even water bottles. The Flavor and freshness for food and drinks wasn’t good either. The servers people look overwhelmed mostly all the time. The best part for this hotel is that location you can walk to main street and Malecón. Our family was disappointed on our stayed here. In case that your rent a car, don’t do it by the application Expedia or other applications do it direct with the car rent company, insurance offer bu the apps for the renter car didn’t work in Mexico and you have to do everything again and more money out of your pocket.
Read More
Itza Isabel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

I liked the great price, food was delicious and bartenders at bar were great. Very family friendly place.
Eileen
icon-Leisure
Leisure
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

This is a beautiful hotel. BUT people are allowed to walk through the hallways with speakers box playing loud at all hours .It would of been nice,if security STOPED them.My second complete is the bathroom window NO privacy if you open it people walking by can see in .I had to use a towel to block window for privacy. Bathroom window should be fogout or something 🤔 My first an last time
Read More
Paola J
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

El hotel tiene muy buena ubicación, fácilmente puedes llegar caminando a restaurantes y puntos turísticos, su playa es hermosa. Sin embargo, es practicante imposible obtener reservaciones en los restaurantes de especialidad para cenar, estuvimos 4 noches y ningún día alcanzamos reservar ya q solo lo puedes hacer en un horario de 8-11 am, la comida no es buena no vale la pena el paquete todo incluido, no es un hotel silencioso donde se pueda descansar tranquilamente se puede escuchar todo lo que sucede alrededor del hotel en tu habitación y nuestra habitación el baño tenía moho en el techo.
Read More
Omero
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Great hospitality
Jesus
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Great place, I love it here, great customer service from every employee
Number of reviews per page
20
40