What do past guests say about Hotel Roble?

Hotel Roble is well-known for its Cleanliness, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

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Hotel Roble

Name: Hotel Roble
Address: Uruguay No. 109, Col. Centro, Cuauhtémoc, Mexico City, Mexico, 06060, Uruguay No. 109, Col. Centro, Mexico City, 06060, Mexico
Rating: 8.8

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8.8

/10

Very Good

1,000 reviews

What Guests Say About Their Stay

Monica

10.0

/ 10

Easy access to the Zocalo and walking distance to various metro entry points. The staff was very helpful! My mom had to keep some medication cold and the front desk was able to assist. There was also a gentleman who help us find the World Cup games on TV when the restaurant next door didn't allow us to watch it there. Overall, the excellent service and convenient location made for a great experience.

Richard

10.0

/ 10

All the necessities and very comfortable. Rooms are not spacious but everything was in excellent condition, very clean. Bed was super comfortable. Everything we needed in a great location for exploring the historic centre of Mexico city.

Jeanette

10.0

/ 10

I would return for the location itself. It is very conveniently located in the downtown area with a 5 min walk to El Zocalo and surrounded by many restaurants.

In the Area

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Uruguay No. 109, Col. Centro, Cuauhtémoc, Mexico City, Mexico, 06060

Main Facilities

24-Hour Front Desk

Parking

WiFi

Elevator

Hotel Roble is located in area / city Cuauhtémoc. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

What's around Hotel Roble

Uruguay No. 109, Col. Centro, Cuauhtémoc, Mexico City, Mexico, 06060

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Discover More About Hotel Roble

General
Near Zócalo

Location
Hotel Roble is centrally located in Mexico City, a 3-minute walk from Zócalo and a 3-minute drive from Alameda Central. This hotel is 1.5 mi (2.5 km) from Paseo de la Reforma and 2.8 mi (4.5 km) from Angel of Independence Monument.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Museum of Mexico City - 0.1 km / 0.1 mi
Zócalo - 0.3 km / 0.2 mi
Madero Street - 0.5 km / 0.3 mi
National Palace - 0.7 km / 0.4 mi
Templo Mayor Museum - 1 km / 0.6 mi
Metropolitan Cathedral - 1 km / 0.6 mi
Torre Latinoamericana - 1.2 km / 0.7 mi
Palacio de Bellas Artes - 1.4 km / 0.8 mi
Alameda Central - 1.4 km / 0.9 mi
Teatro Metropólitan - 1.7 km / 1.1 mi
Mercado de Artesanías La Cuidadela - 1.7 km / 1.1 mi
Plaza Garibaldi - 1.9 km / 1.2 mi
Congress of the Union: Chamber of Deputies - 2 km / 1.3 mi
Paseo de la Reforma - 2.4 km / 1.5 mi
Arena México - 2.7 km / 1.7 mi

The nearest airports are:
Benito Juarez International Airport (MEX) - 6.6 km / 4.1 mi
Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 40.8 km / 25.3 mi
Toluca, Estado de Mexico (TLC-Toluca Intl.) - 59.3 km / 36.9 mi

The preferred airport for Hotel Roble is Benito Juarez International Airport (MEX).

Facilities
Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance.

Business Facilities
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Limited parking is available onsite.

Dining
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Maple, or stay in and take advantage of the room service (during limited hours). Full breakfasts are available daily from 7 AM to 1 PM for a fee.

Rooms
Make yourself at home in one of the 61 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.

All facilities in Hotel Roble

Functional Hall

Lobby

Exterior

Others

Restaurant

Transportation

Garage
Limited parking

Food and Drinks

Breakfast

Connectivity

Free WiFi

Accessibilty

Accessible path of travel

Public Facilities

Parking
Smoke-free area
Safety deposit box
Elevator

Hotel Services

Luggage storage
24-hour Receptionist

Business Facilities

Business facilities
Computer station

Accommodation Policy & General Information in Hotel Roble

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector

, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed

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General Information

Popular Facilities	24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time	From 15:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Hotel Roble	61
Another facilities in Hotel Roble	Garage, Limited parking, Breakfast, Free WiFi, Accessible path of travel

Frequently asked question in Hotel Roble

What are available facilities at Hotel Roble?

There are top facilites at Hotel Roble such as 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Hotel Roble?

The standard check-in time at Hotel Roble is starting from From 15:00 while the latest check-out time is at Before 12:00

Does Hotel Roble provide breakfast?

Yes, Hotel Roble provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Hotel Roble?

Hotel Roble is a 3.0-star hotel.

How many rooms are available at Hotel Roble?

Hotel Roble has 61 rooms in total.

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More Reviews from Other Guests in Hotel Roble

Overall Ratings & Reviews Hotel Roble

Other sources (1,000)

8.8

Very Good

From 1,000 reviews

Cleanliness

9.2

Room Comfort

8.4

Service and Facilites

8.8

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Traveler Reviews Hotel Roble

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Top reviews

Erika

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

I love their location and the hotel

Osman Daniel

10.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

Gracias

Lorena

with Partner

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

excelente solo el personal del restaurante nos atendió de mal modo

Juan Diego

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Clean Room, Excellent staff

HECTOR VLADIMIR RUIZ

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Hotel muy centrico, seguro y cerca del metro. Encuentras todo muy cerca

Carlos

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Muy lindo

Monica

Friends and Family Family

10.0

/10

Reviewed 17 week(s) ago

Hotels.com verified review

Fatene

2.0

/10

Reviewed 17 week(s) ago

Hotels.com verified review

I had a very disappointing experience at this hotel. The room was advertised and sold as including breakfast, but when I arrived, the staff completely refused to provide it unless I paid extra. Despite having already paid for breakfast as part of my booking, I was repeatedly asked for additional money. The staff were not helpful at all when I tried to resolve the breakfast issue. Instead of assisting me, they made me feel like I was begging for something that I had already paid for. The lack of professionalism and customer service was extremely disappointing. To make matters worse, the hotel charges an extra $20 just to use the room safe, which is an essential amenity that should be included in the stay. I would not recommend this hotel due to its misleading practices and poor treatment of guests. Ps: you need to be able to speak spanish as no one at the reception speaks english.

jim

10.0

/10

Reviewed 20 week(s) ago

Hotels.com verified review

It was fantastic

Brian

with Friends

4.0

/10

Reviewed 23 week(s) ago

Expedia Group verified review

The staff were hostile and arrogant. The room was not what I expected and they seemed to be pleased about that. They also lied about the opening time of the restaurant. The room itself was very small but fairly clean and tidy. The area around the hotel is not safe after dark and was a long way from points of interest that I wanted to visit. I definitely would not recommend this hotel and WILL NEVER stay here again!

Richard

10.0

/10

Reviewed 23 week(s) ago

Hotels.com verified review

Jeanette

with Children

10.0

/10

Reviewed 24 week(s) ago

Expedia Group verified review

I would return for the location itself. It is very conveniently located in the downtown area with a 5 min walk to El Zocalo and surrounded by many restaurants.

Arlen

with Partner

10.0

/10

Reviewed 25 week(s) ago

Hotels.com verified review

Todo estuvo excelente, la atencion al cliente, las habitaciones, la limpieza y su ubicacion

Julie

with Partner

8.0

/10

Reviewed 25 week(s) ago

Expedia Group verified review

The room was extremely clean, and the staff is wonderful! Particularly the housekeeping staff. The only issue that I have is that the pillows need to be completely replaced because they're old and flat and very outdated and need to be thrown away. Especially for health reasons. The other issue that I have is that there was no refrigerator in the room available and no microwave available on the premises either. A small refrigerator would've been very very helpful! We could've brought food back from our restaurant and eat it later but we couldn't do that. Other than that, it was a very pleasurable stay and the neighborhood is safe and clean. I recommend the restaurant that is attached to the hotel called Maple. Also on the corner there is a wonderful taco restaurant that is on the second floor called Central taco. So amazing!

JOSE

with Children

4.0

/10

Reviewed 26 week(s) ago

Expedia Group verified review

Some of the servers are so rude. Front desk personal needs to explain better how the free breakfast ticket works, they just handed to us and said - enjoy your breakfast- we were five of us and end up paying full price. Other thing is that they are never open the restaurant at 7 am like they say. Always late and that is not right if we have already a scheduled for the day.

Sergio

with Partner

8.0

/10

Reviewed 27 week(s) ago

Hotels.com verified review

dos detalles, encontramos pelos en las almuhadas, en el portal de hoteles.com, dice estacionamiento disponible, pero no hacen referencia que no esta en el mismo hotel, no hubo problemas donde nos indicaron, pero si es buenpo hagan esa referencia para estar lsito por la hora. de todo lo demas esta bien, gracias

Hyuki

10.0

/10

Reviewed 28 week(s) ago

Hotels.com verified review

Location is better than perfect

Eddie

8.0

/10

Reviewed 28 week(s) ago

Expedia Group verified review

Staf always seems like mad

Jorge

10.0

/10

Reviewed 31 week(s) ago

Expedia Group verified review

We had a wonderful stay at this hotel. The staff was welcoming and professional, and the check-in process was smooth. The room was clean, comfortable, and well-maintained. The location was convenient and close to everything I needed. I especially appreciated the quiet atmosphere and comfortable bed. I would definitely stay here again and highly recommend it.

Cindy

with Children

8.0

/10

Reviewed 33 week(s) ago

Expedia Group verified review

Just the air conditioner wasn't working

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