The Reef Playacar Beach Resort & Spa

Resorts
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8.2
/10
Very Good
1,015 reviews

What Guests Say About Their Stay

Jessica

10.0
/ 10
Beautiful location, beautiful beach. Wonderful food. Staff was so helpful.

Asha victoria faith

10.0
/ 10
Our stay was great!! 5 days, we enjoyed the food, the beach, the lounge chairs, the snack bar, the pool bar, the music, the à la carte menus, the drinks, the staff were friendly and helpful right from the start. Overall a great resort for what you’re paying

Calli

10.0
/ 10
The resort is so well kept & clean, the food is good with tons of variety, and filtered water stations throughout the resort that we drank from the entire time with no issues! The staff at the reef are incredibly kind and the entertainment staff were the best! 10/10
In the Area
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Ave. Xaman-Ha, Retorno Sayil S/N Fracc. Playacar, Solidaridad, Estado de Quintana Roo, Mexico, 77710

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Staying at The Reef Playacar Beach Resort & Spa is a good choice when you are visiting Solidaridad. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The Reef Playacar Beach Resort & Spa

Ave. Xaman-Ha, Retorno Sayil S/N Fracc. Playacar, Solidaridad, Estado de Quintana Roo, Mexico, 77710
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Lobby The Reef Playacar Beach Resort & Spa
Exterior 2 The Reef Playacar Beach Resort & Spa

Discover More About The Reef Playacar Beach Resort & Spa

Location


Staying at The Reef Playacar Beach Resort & Spa is a good choice when you are visiting Solidaridad.

About The Reef Playacar Beach Resort & Spa

From business event to corporate gathering, The Reef Playacar Beach Resort & Spa provides complete services and facilities that you and your colleagues need.

This resort is an ideal choice for you, novice to professional golfers.

Have fun with various entertaining facilities for you and the whole family at The Reef Playacar Beach Resort & Spa, a wonderful accommodation for your family holiday.

Spa treatment is one of the main features of the resort. Pamper yourself with the relaxing treatment that rejuvenates you.

Not only located within easy reach of various places of interests for your adventure, but staying at The Reef Playacar Beach Resort & Spa will also give you a pleasant stay.

The resort’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

The Reef Playacar Beach Resort & Spa is a resort with great comfort and excellent service according to most resort's guests.

With all facilities offered, The Reef Playacar Beach Resort & Spa is the right place to stay.

All facilities in The Reef Playacar Beach Resort & Spa

Bar, Cafe and Lounge The Reef Playacar Beach Resort & Spa
Bar, Cafe and Lounge
Swimming Pool The Reef Playacar Beach Resort & Spa
Swimming Pool
Entertainment Facility The Reef Playacar Beach Resort & Spa
Entertainment Facility
Fitness Center The Reef Playacar Beach Resort & Spa
Fitness Center
Functional Hall The Reef Playacar Beach Resort & Spa
Functional Hall

Things to Do

  • Outdoor pool
  • TV lounge
  • Garden
  • Beach towel
  • Private beach
  • Beach umbrella
  • Spa
  • Marina
  • Beach sun loungers
  • Pool sun loungers

Sports and Recreations

  • Fitness center
  • Fishing
  • Tennis court
  • Beach volleyball
  • Sailing
  • Diving
  • Snorkeling
  • Surfing
  • Volleyball
  • Billiard

Hotel Services

  • Multilingual staff
  • Wedding service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge
  • Laundry service

General

  • Banquet
  • Terrace
  • Smoking area
  • Parking

Nearby Facilities

  • Hair salon
  • ATM/Banking
  • Gift shop
  • Shops

Food and Drinks

  • Poolside bar
  • Vegetarian meal
  • Snack bar

Business Facilities

  • Business facilities
  • Conference rooms
  • Computer station

Family-friendly Facilities

  • Kids club
  • Children pool

Public Facilities

  • Coffee shop
  • Safety deposit box

Kids and Pets

  • Children facilities

Connectivity

  • Free WiFi

Accommodation Policy & General Information in The Reef Playacar Beach Resort & Spa

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Available rooms at The Reef Playacar Beach Resort & Spa
198
Number of floors in The Reef Playacar Beach Resort & Spa
3
Another facilities in The Reef Playacar Beach Resort & Spa
Outdoor pool, TV lounge, Garden, Beach towel, Private beach

Frequently asked question in The Reef Playacar Beach Resort & Spa

What are available facilities at The Reef Playacar Beach Resort & Spa?
There are top facilites at The Reef Playacar Beach Resort & Spa such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Reef Playacar Beach Resort & Spa?
The standard check-in time at The Reef Playacar Beach Resort & Spa is starting from From 15:00 while the latest check-out time is at Before 12:00
What is the star rating of The Reef Playacar Beach Resort & Spa?
The Reef Playacar Beach Resort & Spa is a 3.5-star hotel.
How many floors does The Reef Playacar Beach Resort & Spa have?
The Reef Playacar Beach Resort & Spa has 3 floors.
How many rooms are available at The Reef Playacar Beach Resort & Spa?
The Reef Playacar Beach Resort & Spa has 198 rooms in total.
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More Reviews from Other Guests in The Reef Playacar Beach Resort & Spa

8.2
Very Good
From 1,015 reviews
Cleanliness

8.8

Room Comfort

8.6

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
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Traveler Reviews The Reef Playacar Beach Resort & Spa

Number of reviews per page
20
40
Top reviews
Jessica
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Beautiful location, beautiful beach. Wonderful food. Staff was so helpful.
Asha victoria faith
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Our stay was great!! 5 days, we enjoyed the food, the beach, the lounge chairs, the snack bar, the pool bar, the music, the à la carte menus, the drinks, the staff were friendly and helpful right from the start. Overall a great resort for what you’re paying
Udit
icon-with Children
with Children
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The staff were generally friendly, but there weren’t enough of them. Many times, stations were understaffed or not staffed at all. The pools were not very clean and were too warm for my taste, although my son didn’t mind. The beach is beautiful and spacious. We visited during seaweed season, which was disappointing. They do try to clean it, but it’s a Sisyphean task—it’s very hard to keep up. The food was very mediocre, including at the Italian restaurant. The Mexican restaurant was better, but unfortunately two of us ate something there that caused severe food poisoning and cost us an entire day of our vacation to recover. We reported it, but the response felt like a dismissal of responsibility. Overall, you get reasonable value for the price. We did appreciate that it’s a smaller resort rather than one of the huge complexes, and it was nice that it’s built within a jungle setting rather than as one large building.
Read More
Sarah Pereira
icon-Family
Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Beautiful resort very different. The resort was charming and it felt like we were staying in a park - small resort but that’s what made it special Beach area was small but beautiful. Would recommend if you want something different.
Calli
icon-with Friends
with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The resort is so well kept & clean, the food is good with tons of variety, and filtered water stations throughout the resort that we drank from the entire time with no issues! The staff at the reef are incredibly kind and the entertainment staff were the best! 10/10
Major
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The resort met all my expectations. Lovely jungle atmosphere.
Timothy Allan
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The pools were nice property was very clean and tropical, which I really liked
AHMAD
icon-with Partner
with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The main issue was with the room itself. There was a connecting door to the neighboring room, and because of that we could clearly hear our neighbors talking, which made it feel uncomfortable and not very private. Also, the bed and pillows were quite hard, which affected the overall comfort. Other than that, everything else was fine.
Read More
Lauri
icon-with Children
with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Yes
Issak
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

All the employees were so kind, and very helpful.
Diane
icon-
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The location, activities, and property itself was wonderful. I really enjoyed doing yoga and aqua aerobics everyday. I wish the gym was bigger. It had decent equipment, but there was barely any room to move. Luckily I was in there by myself each day.
Rylan
icon-with Partner
with Partner
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

We love staying at the reef! It is a small resort with everything you could ever need. The food is good and the staff are kind!
Iris Simpao
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Excellent staff; tidy rooms; great food
Suzanne
icon-with Partner
with Partner
6.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Room was nice, however it was next to the theater so it was loud at night. Food was limited and mediocre at the buffet. No poolside service. Seemed like they were short staffed everywhere. The snack bar food was awful and it took about 40 minutes to get a pulled pork supposedly ( the meat was cut into chunks) and cold French fries.
Read More
Baljodh
icon-Family
Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

It was a great experience
Lindsay Christine
icon-Family
Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great resort. Will be back again
Brenda
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The staff was exceptional, rooms were clean, so many activies you could participate in, food was good, lots of options. Lots of Beach Chairs. Just a beautiful resort.
Susana
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Need to update the room s
Shana
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

We loved the pool and there was lots of room for everyone. We booked a couples massage and it was amazing!
Arlene
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

N/A
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 The Reef Playacar Beach Resort & Spa

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.2
Very Good
From 1,015 reviews
Cleanliness

8.8

Room Comfort

8.6

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Reef Playacar Beach Resort & Spa

Number of reviews per page
20
40
Top reviews
Jessica
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Beautiful location, beautiful beach. Wonderful food. Staff was so helpful.
Asha victoria faith
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Our stay was great!! 5 days, we enjoyed the food, the beach, the lounge chairs, the snack bar, the pool bar, the music, the à la carte menus, the drinks, the staff were friendly and helpful right from the start. Overall a great resort for what you’re paying
Udit
icon-with Children
with Children
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The staff were generally friendly, but there weren’t enough of them. Many times, stations were understaffed or not staffed at all. The pools were not very clean and were too warm for my taste, although my son didn’t mind. The beach is beautiful and spacious. We visited during seaweed season, which was disappointing. They do try to clean it, but it’s a Sisyphean task—it’s very hard to keep up. The food was very mediocre, including at the Italian restaurant. The Mexican restaurant was better, but unfortunately two of us ate something there that caused severe food poisoning and cost us an entire day of our vacation to recover. We reported it, but the response felt like a dismissal of responsibility. Overall, you get reasonable value for the price. We did appreciate that it’s a smaller resort rather than one of the huge complexes, and it was nice that it’s built within a jungle setting rather than as one large building.
Read More
Sarah Pereira
icon-Family
Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Beautiful resort very different. The resort was charming and it felt like we were staying in a park - small resort but that’s what made it special Beach area was small but beautiful. Would recommend if you want something different.
Calli
icon-with Friends
with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The resort is so well kept & clean, the food is good with tons of variety, and filtered water stations throughout the resort that we drank from the entire time with no issues! The staff at the reef are incredibly kind and the entertainment staff were the best! 10/10
Major
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The resort met all my expectations. Lovely jungle atmosphere.
Timothy Allan
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The pools were nice property was very clean and tropical, which I really liked
AHMAD
icon-with Partner
with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The main issue was with the room itself. There was a connecting door to the neighboring room, and because of that we could clearly hear our neighbors talking, which made it feel uncomfortable and not very private. Also, the bed and pillows were quite hard, which affected the overall comfort. Other than that, everything else was fine.
Read More
Lauri
icon-with Children
with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Yes
Issak
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

All the employees were so kind, and very helpful.
Diane
icon-
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The location, activities, and property itself was wonderful. I really enjoyed doing yoga and aqua aerobics everyday. I wish the gym was bigger. It had decent equipment, but there was barely any room to move. Luckily I was in there by myself each day.
Rylan
icon-with Partner
with Partner
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

We love staying at the reef! It is a small resort with everything you could ever need. The food is good and the staff are kind!
Iris Simpao
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Excellent staff; tidy rooms; great food
Suzanne
icon-with Partner
with Partner
6.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Room was nice, however it was next to the theater so it was loud at night. Food was limited and mediocre at the buffet. No poolside service. Seemed like they were short staffed everywhere. The snack bar food was awful and it took about 40 minutes to get a pulled pork supposedly ( the meat was cut into chunks) and cold French fries.
Read More
Baljodh
icon-Family
Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

It was a great experience
Lindsay Christine
icon-Family
Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great resort. Will be back again
Brenda
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The staff was exceptional, rooms were clean, so many activies you could participate in, food was good, lots of options. Lots of Beach Chairs. Just a beautiful resort.
Susana
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Need to update the room s
Shana
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

We loved the pool and there was lots of room for everyone. We booked a couples massage and it was amazing!
Arlene
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

N/A
Number of reviews per page
20
40