Does Xkeban Tulum provide parking?

Yes, Xkeban Tulum provides parking. Please confirm details directly with the hotel.

What do past guests say about Xkeban Tulum?

Xkeban Tulum is well-known for its Cleanliness, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

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Xkeban Tulum

Name: Xkeban Tulum
Address: Mz 923 Privada Lt 002 6, La Veleta, Tulum, Estado de Quintana Roo, Mexico, 77760, Mz 923 Privada Lt 002 6, La Veleta, Estado de Quintana Roo, 77760, Mexico
Rating: 8.6

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8.6

/10

Very Good

66 reviews

What Guests Say About Their Stay

Kari Ann

10.0

/ 10

Fantastic boutique hotel located just outside of downtown Tulum (very jungle feel). About 15 min drive to Tulum Beach area. Adults only location with a fun rooftop bar/DJ! Rooftop pool (we never used this, but it was pretty). The in-room bar was always stocked with beer, wine, waters, juice, and snacks for purchase. Pay the extra to stay in a room with the furnished patio/balcony!! BEAUTIFUL! The tub on the balcony was amazing. The staff are super friendly, but you will need to use some translator apps while there if you do not speak Spanish. The front desk set up taxi rides, gave recommendations for restaurants, etc. The food was fine, but we did not eat there often. The location was perfect for us as we wanted to explore Tulum/LaValetta and we did! Rent an ATV on your first day and you won't regret it. We did a lot of walking the 1st two days...Taxi rides are EXPENSIVE. This hotel was with 10-15 minutes of several Cenotes/Parks easily accessable by ATV. Negatives: No elevator. We chose a room on the 4th floor, but we needed the exercise! (It was worth it for the views of the sunrise/sunset!) The room (while on the smaller size) had everything we needed including a very comfortable bed and was well decorated. The shower was amazing! This experience taught us that staying in boutique hotels in Tulum is WAY better than an all-inclusive experience if you want to get a feel for the real local hangouts, community, and the real Tulum vibe! Less expensive too!

Grace

10.0

/ 10

The room was beautiful and relaxing. The atmosphere was fun and the food was delicious. Great hospitality and service.

Austin

10.0

/ 10

Amazing hotel…. Staff was super helpful and welcoming made me feel at home!!! From Jose at check in to Daniel at the desk for anything I needed! Overall the stay was amazing! Tommy at the restaurant was also a great server and host along with Daniel to.. Overall the stay was the best and highly recommend to anyone coming to Tulum for the first time!!! I plan on being back again!

In the Area

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Mz 923 Privada Lt 002 6, La Veleta, Tulum, Estado de Quintana Roo, Mexico, 77760

Main Facilities

Swimming Pool

Restaurant

WiFi

Xkeban Tulum is a hotel is located at Tulum.

What's around Xkeban Tulum

Mz 923 Privada Lt 002 6, La Veleta, Tulum, Estado de Quintana Roo, Mexico, 77760

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Discover More About Xkeban Tulum

General
In Tulum (La Veleta)

Location
With a stay at Xkeban Tulum in Tulum (La Veleta), you'll be within a 10-minute drive of Tulum Mayan Ruins and Gran Cenote. This hotel is 3.6 mi (5.8 km) from Tulum Beach and 4.8 mi (7.8 km) from Playa Paraiso.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Holistika Art Walk - 0.7 km / 0.4 mi
Hospital de Tulum - 2.5 km / 1.6 mi
Dos Aguas Park - 2.7 km / 1.7 mi
Hunab Lifestyle Center - 3.6 km / 2.3 mi
Jaguar Park - 3.7 km / 2.3 mi
Cenote Escondido - 4.1 km / 2.5 mi
Cenote Cristal - 4.4 km / 2.7 mi
Temple of Doom - 5 km / 3.1 mi
Cenote Calavera - 5.2 km / 3.2 mi
Acceso al Parque Jaguar - 5.5 km / 3.4 mi
Jaguar Viewpoint Tulum - 5.6 km / 3.5 mi
Tulum Beach - 5.8 km / 3.6 mi
Tulum Tower - 6.3 km / 3.9 mi
Casa del Cenote - 6.7 km / 4.2 mi
Temple of the Descending God - 6.7 km / 4.2 mi

The nearest airports are:
Tulum Intl. Airport (TQO) - 39.4 km / 24.5 mi
Cancun Intl. Airport (CUN) - 121.4 km / 75.4 mi

Facilities
Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless internet access and concierge services.

Business Facilities
Featured amenities include a safe deposit box at the front desk and coffee/tea in a common area. Free self parking is available onsite.

Dining
Grab a bite to eat at one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:30 AM to 1:00 PM for a fee.

Rooms
Make yourself at home in one of the 19 air-conditioned rooms featuring minibars. Rooms have private balconies or patios. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.

All facilities in Xkeban Tulum

Bar, Cafe and Lounge

Swimming Pool

Entertainment Facility

Common Space

Lobby

General

Smoking area
Parking
Rooftop terrace

Public Facilities

Safety deposit box
Coffee shop
Coffee/tea in lobby

Food and Drinks

Breakfast
Snack bar

Things to Do

Outdoor pool

Connectivity

Free WiFi

Hotel Services

Concierge

Accommodation Policy & General Information in Xkeban Tulum

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:

15:00 - 19:00

Check-out:

Before 11:00

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

, The front desk is open daily from 7:00 AM - 7:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed

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General Information

Popular Facilities	Swimming Pool, Restaurant, WiFi
Check-In / Check-Out Time	From 15:00 - 19:00 - to 11:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Xkeban Tulum	19
Another facilities in Xkeban Tulum	Smoking area, Parking, Rooftop terrace, Safety deposit box, Coffee shop

Frequently asked question in Xkeban Tulum

What are available facilities at Xkeban Tulum?

There are top facilites at Xkeban Tulum such as Swimming Pool, Restaurant, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Xkeban Tulum?

The standard check-in time at Xkeban Tulum is starting from 15:00 - 19:00 while the latest check-out time is at Before 11:00

Does Xkeban Tulum provide breakfast?

Yes, Xkeban Tulum provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Xkeban Tulum?

Xkeban Tulum is a 3.0-star hotel.

How many rooms are available at Xkeban Tulum?

Xkeban Tulum has 19 rooms in total.

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More Reviews from Other Guests in Xkeban Tulum

Overall Ratings & Reviews Xkeban Tulum

Other sources (66)

8.6

Very Good

From 66 reviews

Cleanliness

9.0

Room Comfort

8.0

Service and Facilites

8.8

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Traveler Reviews Xkeban Tulum

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Top reviews

Kari Ann

with Partner

10.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

Amanda

with Partner

6.0

/10

Reviewed 26 week(s) ago

Expedia Group verified review

Out over all stay was good.. the only thing i got to say is that we got bit up alot in bed, due to ants crawling everywhere. Also i was so excited to use the balcony hot tub but it was really dirty like super dirty & it had an awful smell coming out of it. Other than that the stay was good, the neighborhood we adored & the people around was super nice & friendly. The scenery was so beautiful!

Grace

Leisure

10.0

/10

Reviewed 29 week(s) ago

Expedia Group verified review

The room was beautiful and relaxing. The atmosphere was fun and the food was delicious. Great hospitality and service.

Austin

Business and Leisure

10.0

/10

Reviewed 34 week(s) ago

Expedia Group verified review

Enrique

Friends and Family with Friends

10.0

/10

Reviewed 35 week(s) ago

Hotels.com verified review

Excelente servicio en especial en lobby Jose super atento,

Gabryell

Leisure

8.0

/10

Reviewed 36 week(s) ago

Expedia Group verified review

Staff was great and helpful all around! The rooftop party or DJ was not the best experience but it was over by 11p the noise and the choice of music is not the best. The water was an issue I requested to be moved because i thought it may just be my room because everyday there was a delay in me showering or even brushing my teeth! I’m not exaggerating it was every single day. The food was delicious and the overall aesthetic was pleasing.

Luzmila

10.0

/10

Reviewed 43 week(s) ago

Expedia Group verified review

Espectacular el lugar. La decoración muy creativa y linda. Los empleados todos muy atentos y listos a dar información cuando la solicitábamos. Súper amables.

Wayne

Leisure

6.0

/10

Reviewed 44 week(s) ago

Expedia Group verified review

The small boutique hotel has a great feel to it and I love the little touches here and there that point to its ethos. The room was beautiful, though small - the balcony with hot tub was def needed. That said, there was a lot of building noise and it went on for hours on my second day and started at 8am the next day (the day I checked out). The rooms aren’t sound insulated at all and so you could also hear people outside as if they were in the same room. Receptionists (guy from Argentina and a lady) were very kind and helpful. But the noise was too much.

Yannie

10.0

/10

Reviewed 44 week(s) ago

Expedia Group verified review

I had a great experience staying at Xkeban as a solo traveler. I want to be honest that it’s super loud over the weekends*** because they have a rooftop disco. I didn’t mind because I think it can be fun and convenient for people that like it. Obviously I came in low seasonality so there wasn’t a lot of people. I still enjoyed my stay and the rooms were clean and cozy. The staff is attentive making sure I’m having a good stay. The only issue for me was the location because it was far from the city center but if you rent a moto/bike/car this shouldn’t be an issue. They also have a free bike available!! I loved going through town with it.

Dene

10.0

/10

Reviewed 46 week(s) ago

Expedia Group verified review

Wonderful hotel. My husband and I really enjoyed the naturalistic atmosphere of the hotel. No televisions was great. Patio was wonderful with tub, hammock and a swivel chair. Mosquitoes are relentless bring your repellent or you’ll get eaten alive. Great experience, staff was super helpful and friendly. I definitely recommend and would definitely return with my arsenal of mosquitoe repellent of course.

Peter

Leisure with Partner

6.0

/10

Reviewed 46 week(s) ago

Expedia Group verified review

My husband and I checked into this hotel. We were charged additional $197 towards the room i already paid as my package. When i asked, only thing i was told was for the room. This is not a resort facility and felt like resort fees. Resort fees are not this expensive. The small dining room and bar area is closed everyday at 3pm. It is only open till 10:30 for food on Friday to Sunday on the rooftop with techno music that is blasting throughout the hotel. There is a pool next to the dining area and rooftop. It is a pool but not a swimming pool, it's more of soak yourself and hang out pool. The employees are nice but service is inconsistent. We had barely no hot water or water pressure in the shower but the sink had plenty of hot water. There is no place to hang your clothes, no phones, no tv and wifi is dead slow. We didn't even get our rooms clean for four days, the day before we left. If you're looking for a hotel that has the amenities, close to wherever you want to go without paying for taxi, this is not the hotel. This is not an adult hotel like they advertised. I would not recommend. Taxis are expensive.

Eduardo

2.0

/10

Reviewed 57 week(s) ago

Expedia Group verified review

we checked in and were escorted to the room by a hotel employee. When the employee opened the door, he immediately realized the room had not been cleaned. We were surprised, but offered to go out and get food to give them time to clean the room. Only after we made that offer were we told that the cleaning crew had already left for the day, and the room could not be prepared. The only alternative the hotel could offer was a different room that did not include the private hot tub and was located on the fourth floor, with no elevator. This was not acceptable to us, as it did not match what we had reserved and paid for. We asked to cancel the reservation, but were told that since the booking was made through Expedia, the hotel could not cancel or issue a refund directly.

Monia

Friends and Family with Friends

8.0

/10

Reviewed 73 week(s) ago

Hotels.com verified review

La musique sur le toit jusqu’à 11h le week end on savait pas Les murs ont des oreilles

Junissa

with Partner

8.0

/10

Reviewed 82 week(s) ago

Hotels.com verified review

The staff was amazing! Super nice friendly and helpful. The construction noise made it hard to sleep in the mornings but they gave us complementary drinks to make up for it because it’s really not their fault. They went above and beyond with the decor and hospitality. Highly recommended. The roof top sunsets were beautiful. There’s no tvs lol I thought that was funny lol but very nice hotel

Juan

Leisure with Friends

10.0

/10

Reviewed 86 week(s) ago

Expedia Group verified review

Great people

Verified traveler

Friends and Family with Friends

10.0

/10

Reviewed 86 week(s) ago

Hotels.com verified review

So amazing, the staff were so friendly and very welcoming since the moment we arrived. The room was very clean and I loved all every aspect of the space was decorated and Tulum inspired. Will come back to this resort again for the value and comfortability. Bed was comfortable, shower was hot and a cute cafe very close by for food. Overall very niche hotel from the all inclusive resort vibe it’s different but awesome!

Xavier

8.0

/10

Reviewed 88 week(s) ago

Expedia Group verified review

Fix the roads

Merilyn

Leisure with Friends

10.0

/10

Reviewed 92 week(s) ago

Expedia Group verified review

The hotel experience was amazing! Is very clean, organized and the staff each one of them is very welcoming since day one! They did everything to surprise me on my birthday with balloons, drinks and even singing! You guys rock! Thank you!

Tiffany

Leisure with Partner

4.0

/10

Reviewed 131 week(s) ago

Expedia Group verified review

Coming in at night the area around the property was dark and roads were under construction. It’s hard to identify which building is the hotel. Staff inside seemed unaware of guests needing to check in. But when the host finally came to check us in, he was nice. After Traveling for 8 hours to arrive at the hotel hungry and hoping for room service but Their WhatsApp service does not work, I didn’t get a response when we asked about if there’s a dinner menu. Upstairs is very noisy so we wanted to avoid going up there but had to to avoid starving to death. Also the door of your hotel room does not have an extra security lock inside. Doesn’t feel like a safe set up.

Mario

Leisure Family

4.0

/10

Reviewed 137 week(s) ago

Expedia Group verified review

I want to be honest and fair. The hotel and the staff are amazing we were greeted very nice and everyone had great vibes. if you want party or just chill with cool people this is the spot. There was one big issue that unfortunately will keep us from going back. The last night we stay around 1 am someone tryed to get into our room. After I told him this wasn't his room he became angre and started even harder to get in. I call receptions but after midnight there is no one you can call. We waited 10 mins after not hearing anything then decided to go look for security. After talking to security we found out that the guy trying to get in our room was a friend of the manager who was allowed by security to enter into the hotel. Dont know what the intention of this person was but being in a country that is not yours you dont know peoples intention. Scary things run in your head, is he going to rob us or try to hurt us or kill us. And finding out that it's a friend of management made it even more scary, is this a set up? Please be very cautious never open a door to someone you dont know especially in the middle of the night.

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.