Fes Marriott Hotel Jnan Palace

Hotels
8.6
/10
Very Good
599 reviews

What Guests Say About Their Stay

Anum

10.0
/ 10
The hotel is absolutely beautiful, very well maintained and comfortable. The staff is also very helpful and kind. Everyone we spoke to was very professional and always ready to assist. We tried two restaurants. The Spanish restaurant and French restaurant. Both were delicious with attentive waiters. When we first checked in the bathroom floors had not been cleaned and we found stains on our bed sheets, when we told the front desk, they took care of it right away. Second, our laundry was not returned until we asked, but again when we told front desk, they were very apologetic and brought it right away. Last, we got a call the morning we were leaving saying a taxi picked up a friend of ours from the airport, however, we ordered a taxi to the train station that morning, again this was sorted out but definitely some back and forth with a few things at the hotel. Overall, good experience and helpful staff.

paul

10.0
/ 10
lovely accommodations. everything clean. many restaurants with different cuisines. no complaints at all

khalil

10.0
/ 10
Very nice and beautiful hotel excellent service with 3 different restaurants and very good spa and hammam facilities. We enjoyed our time there tremendously.
In the Area
See Map
8, Avenue Ahmed Chouki, Fes, Fès-Meknès, Morocco, 30000

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
In Fes (Ville Nouvelle)
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What's around Fes Marriott Hotel Jnan Palace

8, Avenue Ahmed Chouki, Fes, Fès-Meknès, Morocco, 30000
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Discover More About Fes Marriott Hotel Jnan Palace

General


In Fes (Ville Nouvelle)

Location


A stay at Fes Marriott Hotel Jnan Palace places you in the heart of Fes, within a 5-minute drive of Atlas Garden and Borj Fez Mall. This luxury hotel is 1.7 mi (2.7 km) from Maison de la Photographie and 1.7 mi (2.8 km) from Jewish Cemetery.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Atlas Garden - 1.4 km / 0.9 mi
Borj Fez Mall - 2 km / 1.2 mi
Maison de la Photographie - 2.6 km / 1.6 mi
Royal Palace - 2.9 km / 1.8 mi
Jewish Cemetery - 3 km / 1.9 mi
Rue des Mérinides - 3.1 km / 1.9 mi
Ibn Danan Synagogue - 3.1 km / 1.9 mi
Bab Semmarine - 3.3 km / 2 mi
Cherratin Medersa - 3.5 km / 2.2 mi
Parc Jnane Sbile - 3.8 km / 2.4 mi
Attarin Medersa - 4 km / 2.5 mi
Fondouk Tsetouanien - 4 km / 2.5 mi
Abou Bakr Ibn Arabi Mausoleum - 4.2 km / 2.6 mi
Dar Batha Museum - 4.3 km / 2.7 mi
Place Bou Jeloud - 4.4 km / 2.7 mi

The preferred airport for Fes Marriott Hotel Jnan Palace is Fes (FEZ-Saiss) - 13.2 km / 8.2 mi

Facilities


Don't miss out on the many recreational opportunities, including a health club, an outdoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a ballroom.

Business Facilities


Featured amenities include a business center, express check-in, and express check-out. Planning an event in Fes? This hotel has 26716 square feet (2482 square meters) of space consisting of conference space and meeting rooms. Free valet parking is available onsite.

Dining


Enjoy Moroccan cuisine at Jnan L'Fassi, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6 AM to 10:30 AM for a fee.

Rooms


Make yourself at home in one of the 244 guestrooms featuring iPod docking stations and Smart televisions. Your bed comes with down comforters and premium bedding. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

All facilities in Fes Marriott Hotel Jnan Palace

Bar, Cafe and Lounge Fes Marriott Hotel Jnan Palace
Bar, Cafe and Lounge
Swimming Pool Fes Marriott Hotel Jnan Palace
Swimming Pool
Fitness Center Fes Marriott Hotel Jnan Palace
Fitness Center
Functional Hall Fes Marriott Hotel Jnan Palace
Functional Hall
Common Space Fes Marriott Hotel Jnan Palace
Common Space

Things to Do

  • Fitness center
  • Garden
  • Health club
  • Library
  • Sauna
  • Steam room

Hotel Services

  • Laundry service
  • Express check-in
  • Newspaper in lobby
  • Express check-out
  • 24-hour Receptionist
  • Concierge

General

  • Banquet
  • Ballroom
  • Parking
  • Terrace

Public Facilities

  • Coffee/tea in lobby
  • Elevator
  • Smoke-free area
  • Safety deposit box

Business Facilities

  • Business facilities
  • Meeting rooms
  • Business facilities
  • Conference rooms

Food and Drinks

  • Vegetarian meal
  • Breakfast

Transportation

  • Storage
  • Valet parking

Connectivity

  • Free WiFi
  • Internet point

Accessibilty

  • Accessible parking
  • Accessible path of travel

Accommodation Policy & General Information in Fes Marriott Hotel Jnan Palace

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • Contactless check-in and contactless check-out are available.
  • At check-in, guests must provide a record of full COVID-19 vaccination.
  • The COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in.

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00

  • Fee for buffet breakfast: approximately MAD 200 for adults and MAD 200 for children
  • An in-room safe is available for an additional fee
  • Rollaway bed fee: MAD 300 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets Not Allowed

Professional property host/manager, Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott), Guests must provide proof of COVID-19 vaccination, Contactless check-out is available, Onsite COVID-19 testing (PCR) is available, COVID-19 vaccine must have been received a minimum number of days before check-in: 1, Cashless transactions are available, Minimum age for proof of COVID-19 vaccination requirement: 12, Contactless check-in is available, Guests must provide health documentation

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Fes Marriott Hotel Jnan Palace
244
Number of floors in Fes Marriott Hotel Jnan Palace
4
Another facilities in Fes Marriott Hotel Jnan Palace
Fitness center, Garden, Health club, Library, Sauna

Frequently asked question in Fes Marriott Hotel Jnan Palace

What are available facilities at Fes Marriott Hotel Jnan Palace?
There are top facilites at Fes Marriott Hotel Jnan Palace such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Fes Marriott Hotel Jnan Palace?
The standard check-in time at Fes Marriott Hotel Jnan Palace is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Fes Marriott Hotel Jnan Palace provide breakfast?
Yes, Fes Marriott Hotel Jnan Palace provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Fes Marriott Hotel Jnan Palace?
Fes Marriott Hotel Jnan Palace is a 5.0-star hotel.
How many floors does Fes Marriott Hotel Jnan Palace have?
Fes Marriott Hotel Jnan Palace has 4 floors.
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More Reviews from Other Guests in Fes Marriott Hotel Jnan Palace

8.6
Very Good
From 599 reviews
Cleanliness

9.0

Room Comfort

8.8

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
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Traveler Reviews Fes Marriott Hotel Jnan Palace

Number of reviews per page
20
40
Top reviews
bryan
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great experience. Staff super accommodating. Everyone smiling and happy. Only negative thing, a lots of ants. Biten all over.
Ansgar
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

I recommend to avoid this hotel. The room was always dirty. Numerous, repeated service failures that made for an aggravating stay, and management expressing no regret over repeated blatant security violations that left the entire room open to anyone for entire day twice(!). Lugubrious people standing around with stinky cigarette smell all around them, but actual service non-existent while everyone seems to have a hand open for a tip for just standing around.
Read More
Anum
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The hotel is absolutely beautiful, very well maintained and comfortable. The staff is also very helpful and kind. Everyone we spoke to was very professional and always ready to assist. We tried two restaurants. The Spanish restaurant and French restaurant. Both were delicious with attentive waiters. When we first checked in the bathroom floors had not been cleaned and we found stains on our bed sheets, when we told the front desk, they took care of it right away. Second, our laundry was not returned until we asked, but again when we told front desk, they were very apologetic and brought it right away. Last, we got a call the morning we were leaving saying a taxi picked up a friend of ours from the airport, however, we ordered a taxi to the train station that morning, again this was sorted out but definitely some back and forth with a few things at the hotel. Overall, good experience and helpful staff.
Read More
Hanane
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

The staff and cleanliness of the room
azzeddine
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

The staff and easy going attitude
Shirin
2.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

I booked a superior duplex room but their idea of a duplex is a bedroom in the basement. It was damp and smelly. I asked for a room change but they did not have any to offer. I asked for downgrade and they did not offer any.
paul
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

lovely accommodations. everything clean. many restaurants with different cuisines. no complaints at all
Zhi Hong
icon-with Friends
with Friends
6.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Small bed
Firas
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Clean room and helpfull staff, the breakfast was acceptable but with limited options
khalil
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Very nice and beautiful hotel excellent service with 3 different restaurants and very good spa and hammam facilities. We enjoyed our time there tremendously.
Mert
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Excellent stay in Marriott's
Shawn
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

The Bed was very comfortable and the Staff was ALL amazing. Everyone would stop to help us. I have not been in a hotel that had such kind and helpful staff!
Omar
10.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Hotel is being updated on a regular basis. Service is great. Facilities even better. Food is inconsistent.
Lida
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Updated and new hotel. About 15 minutes drive to city centre (madina). Friendly and very helpful staffs.
Hesham
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Nice area friendly staff
Swaleh
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Great service from Fatima Zehra and Zineb! Highly recommend it!
Andres
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Luxury hotel all amazin service, tea , coffe etc
Nora J
icon-Leisure
Leisure
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

we enjoyed our stay- the pool was beautiful and dining options were great- we especially loved the moroccan restaurant thank-you to all of the kind staff. They even delivered a special cake to our room wishing us a happy wedding anniversary.
Sheila
8.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Loved the pool and balcony/ patio area in our room. Large room. They have plans to update the rooms by December 2025.The convenience of a spa, specialty restaurants and specialty lounges was also very nice. Food was good😊
Timothy
icon-Business
Business
10.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

Beautiful hotel and good restaurant with traditional Moroccan food.
Number of reviews per page
20
40

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Exterior 4 Fes Marriott Hotel Jnan Palace

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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See Other Accommodations in Fes
8.6
Very Good
From 599 reviews
Cleanliness

9.0

Room Comfort

8.8

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Fes Marriott Hotel Jnan Palace

Number of reviews per page
20
40
Top reviews
bryan
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great experience. Staff super accommodating. Everyone smiling and happy. Only negative thing, a lots of ants. Biten all over.
Ansgar
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

I recommend to avoid this hotel. The room was always dirty. Numerous, repeated service failures that made for an aggravating stay, and management expressing no regret over repeated blatant security violations that left the entire room open to anyone for entire day twice(!). Lugubrious people standing around with stinky cigarette smell all around them, but actual service non-existent while everyone seems to have a hand open for a tip for just standing around.
Read More
Anum
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The hotel is absolutely beautiful, very well maintained and comfortable. The staff is also very helpful and kind. Everyone we spoke to was very professional and always ready to assist. We tried two restaurants. The Spanish restaurant and French restaurant. Both were delicious with attentive waiters. When we first checked in the bathroom floors had not been cleaned and we found stains on our bed sheets, when we told the front desk, they took care of it right away. Second, our laundry was not returned until we asked, but again when we told front desk, they were very apologetic and brought it right away. Last, we got a call the morning we were leaving saying a taxi picked up a friend of ours from the airport, however, we ordered a taxi to the train station that morning, again this was sorted out but definitely some back and forth with a few things at the hotel. Overall, good experience and helpful staff.
Read More
Hanane
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

The staff and cleanliness of the room
azzeddine
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

The staff and easy going attitude
Shirin
2.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

I booked a superior duplex room but their idea of a duplex is a bedroom in the basement. It was damp and smelly. I asked for a room change but they did not have any to offer. I asked for downgrade and they did not offer any.
paul
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

lovely accommodations. everything clean. many restaurants with different cuisines. no complaints at all
Zhi Hong
icon-with Friends
with Friends
6.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Small bed
Firas
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Clean room and helpfull staff, the breakfast was acceptable but with limited options
khalil
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Very nice and beautiful hotel excellent service with 3 different restaurants and very good spa and hammam facilities. We enjoyed our time there tremendously.
Mert
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Excellent stay in Marriott's
Shawn
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

The Bed was very comfortable and the Staff was ALL amazing. Everyone would stop to help us. I have not been in a hotel that had such kind and helpful staff!
Omar
10.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Hotel is being updated on a regular basis. Service is great. Facilities even better. Food is inconsistent.
Lida
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Updated and new hotel. About 15 minutes drive to city centre (madina). Friendly and very helpful staffs.
Hesham
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Nice area friendly staff
Swaleh
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Great service from Fatima Zehra and Zineb! Highly recommend it!
Andres
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Luxury hotel all amazin service, tea , coffe etc
Nora J
icon-Leisure
Leisure
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

we enjoyed our stay- the pool was beautiful and dining options were great- we especially loved the moroccan restaurant thank-you to all of the kind staff. They even delivered a special cake to our room wishing us a happy wedding anniversary.
Sheila
8.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Loved the pool and balcony/ patio area in our room. Large room. They have plans to update the rooms by December 2025.The convenience of a spa, specialty restaurants and specialty lounges was also very nice. Food was good😊
Timothy
icon-Business
Business
10.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

Beautiful hotel and good restaurant with traditional Moroccan food.
Number of reviews per page
20
40