Does Arterra Hotel and Resort provide parking?

Yes, Arterra Hotel and Resort provides parking. Please confirm details directly with the hotel.

What do past guests say about Arterra Hotel and Resort?

Arterra Hotel and Resort is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

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Arterra Hotel and Resort

Name: Arterra Hotel and Resort
Address: Punta Engaño, Mactan, Lapu-Lapu City, Mactan Island, Cebu, Philippines, 6015, Punta Engaño, Mactan, Cebu, 6015, Philippines
Rating: 6.9

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6.9

/10

Pleasant

70 reviews

What Guests Say About Their Stay

KWANGHEE

10.0

/ 10

저렴한 가격대비 너무 깨끗한 룸과 수영장 및 레스토랑 마음에 들었어요 아침 식사 맛은 좋은데 가짓수가 많지는 않아요 하지만 모두 만족한 여행이 된것 같아요

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Brian

10.0

/ 10

The room was adequate and met our needs. The view was outstanding and the pool was nice. There was a "room service" menu, but no instructions on how to contact anything in the hotel. Dialing the typical 0 (zero) for front desk just let it ring and ring, but nobody ever answered and there were no instructions on what numbers to actually call. The gym and "indoor basketball court" HAD air conditioning units, but none of them were turned on. We asked the front desk and they managed to activate the aircon for the exercise room, but stated that they would not turn on air conditioning for the basketball court. Honestly, what's the point of having an indoor basketball court if it is not air-conditioned in the Philippines???

Verified traveler

10.0

/ 10

Has a great staff and away from traffic. You get both a beautiful sunrise and sunset

In the Area

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Punta Engaño, Mactan, Lapu-Lapu City, Mactan Island, Cebu, Philippines, 6015

Main Facilities

Swimming Pool

Restaurant

24-Hour Front Desk

Parking

WiFi

Elevator

Arterra Hotel and Resort is located in area / city Punta Engaño. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

What's around Arterra Hotel and Resort

Punta Engaño, Mactan, Lapu-Lapu City, Mactan Island, Cebu, Philippines, 6015

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Discover More About Arterra Hotel and Resort

General
In Lapu-Lapu (Punta Engaño)

Location
With a stay at Arterra Hotel and Resort in Lapu-Lapu (Punta Engaño), you'll be within a 10-minute drive of CHI, The Spa and Magellan Monument. This hotel is 11.7 mi (18.9 km) from SM City Cebu and 13.5 mi (21.8 km) from Ayala Center.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

CHI, The Spa - 3.7 km / 2.3 mi
Magellan Monument - 4.1 km / 2.5 mi
Mactan Shrine - 4.6 km / 2.9 mi
Lapu-Lapu Monument - 4.6 km / 2.9 mi
Mactan Expo Center - 4.9 km / 3.1 mi
The Mactan Newtown - 5.1 km / 3.2 mi
Mactan Export Processing Zone - 7.5 km / 4.7 mi
Jpark Island Waterpark - 9.1 km / 5.7 mi
Mactan Doctors' Hospital - 10.4 km / 6.5 mi
Mactan Marina Mall - 10.6 km / 6.6 mi
Cebu Yacht Club - 10.9 km / 6.8 mi
Mactan Town Center - 10.9 km / 6.8 mi
City Times Square - 11.1 km / 6.9 mi
Marcelo Fernan Bridge - 11.3 km / 7 mi
The Outlets at Pueblo Verde - 11.7 km / 7.3 mi

The preferred airport for Arterra Hotel and Resort is Mactan - Cebu Intl. Airport (CEB) - 12.4 km / 7.7 mi

Facilities
Dip into one of the 2 outdoor pools or enjoy other recreational amenities, which include a fitness center. The complimentary beach shuttle makes getting to the surf and sand a breeze.

Business Facilities
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.

Dining
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours).

Rooms
Make yourself at home in one of the 180 air-conditioned rooms featuring LCD televisions. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets.

All facilities in Arterra Hotel and Resort

Entertainment Facility

Functional Hall

Common Space

Exterior

Bedroom

Public Facilities

Parking
Smoke-free area
Coffee shop
Elevator

Accessibilty

Accessible parking
Accessible path of travel

Business Facilities

Meeting rooms
Business facilities

Hotel Services

Luggage storage
24-hour Receptionist

Sports and Recreations

Fitness center
Basketball

Things to Do

Outdoor pool

Transportation

Beach shuttle

Connectivity

Free WiFi

General

Parking

Accommodation Policy & General Information in Arterra Hotel and Resort

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:

14:00 - 00:00

Check-out:

Before 12:00

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

, If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Quiet hours are enforced at the property from 10:00 PM to 7:00 AM. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed

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General Information

Popular Facilities	Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time	From 14:00 - 00:00 - to 12:00
Available rooms at Arterra Hotel and Resort	180
Number of floors in Arterra Hotel and Resort	20
Another facilities in Arterra Hotel and Resort	Smoke-free area, Coffee shop, Accessible parking, Accessible path of travel, Meeting rooms

Frequently asked question in Arterra Hotel and Resort

What are available facilities at Arterra Hotel and Resort?

There are top facilites at Arterra Hotel and Resort such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Arterra Hotel and Resort?

The standard check-in time at Arterra Hotel and Resort is starting from 14:00 - 00:00 while the latest check-out time is at Before 12:00

What is the star rating of Arterra Hotel and Resort?

Arterra Hotel and Resort is a 3.5-star hotel.

How many floors does Arterra Hotel and Resort have?

Arterra Hotel and Resort has 20 floors.

How many rooms are available at Arterra Hotel and Resort?

Arterra Hotel and Resort has 180 rooms in total.

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More Reviews from Other Guests in Arterra Hotel and Resort

Overall Ratings & Reviews Arterra Hotel and Resort

Traveloka (8)

Other sources (62)

6.8

Pleasant

From 62 reviews

Cleanliness

8.0

Room Comfort

7.6

Service and Facilites

7.6

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Traveler Reviews Arterra Hotel and Resort

Number of reviews per page

Top reviews

Gemma

with Children

8.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Like the location is quiet and the ocean view is wonderful, staff very accommodating and friendly, but needed a new carpet and the shower head. Otherwise it's a very nice place to stay.

Matthew

with Partner

10.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

Very clean room and pool

David

with Friends

10.0

/10

Reviewed 29 week(s) ago

Expedia Group verified review

The staff, rooms and stay was fantastic. I will be back.

Verified traveler

Leisure Family

2.0

/10

Reviewed 345 week(s) ago

Expedia Group verified review

No beach access

WorldTraveler

Leisure with Children

4.0

/10

Reviewed 350 week(s) ago

Expedia Group verified review

I will start by saying I have visited the Philippines several times and stayed at many different hotels. It seemed like the issue with this hotel was the management and overall programming. The breakfast was very disappointing. There was plenty of staff as normal in the Philippines except the staff did not serve coffee or anything for that matter. If I had employees already being paid, why wouldn’t I have them serving my guests? There was no music playing in the lobby and the place seemed dry and bland compared to other hotels I stayed at during my trip. I rarely saw any smiles and I just wanted to leave as soon as possible. There were vouchers to access the free WiFi which would disconnect for no apparent reason every other minute or so. That was strange. Not sure why they couldn’t ask for my name and room number as other hotels do. The best part about the place was the view and after talking with the staff for a few minutes their natural Filipino warmth would start to show. It’s almost like the management would ask them not to smile and everyone was very serious looking. I rarely post reviews because I don’t have time but I felt it necessary to share my experience. I think the property has great potential.

Eugene

with Partner

8.0

/10

Reviewed 361 week(s) ago

Hotels.com verified review

It is very remote but the hotel had the accommodations. Restaurant was 24 hrs and pool was nice. Very close to the airport and took about 20 min.

Georgina

Friends and Family with Children

8.0

/10

Reviewed 363 week(s) ago

Expedia Group verified review

The property is excellent sea view - 360 deg...Wifi signal is poor

Verified traveler

Business

4.0

/10

Reviewed 370 week(s) ago

Expedia Group verified review

This property is priced well but even for that orice, it was disappointing Gym and Pool were ok. Rooms are ok. Left my gym clothes in The room when I checked out and when I called on the same day, theu said it was not there .

Mabel

Leisure with Partner

8.0

/10

Reviewed 376 week(s) ago

Expedia Group verified review

They have indoor basketball court, a spacious gym and a wonderful sea view from our room. Staff is accommodating.

Brian

Family

10.0

/10

Reviewed 382 week(s) ago

Hotels.com verified review

Verified traveler

with Friends

10.0

/10

Reviewed 385 week(s) ago

Hotels.com verified review

Has a great staff and away from traffic. You get both a beautiful sunrise and sunset

Jeffrey

Leisure with Partner

10.0

/10

Reviewed 395 week(s) ago

Expedia Group verified review

The hotel floors of the property are maintained well

Verified traveler

8.0

/10

Reviewed 397 week(s) ago

Expedia Group verified review

Very nice hotel and nice views! Great staff always ready to help. Highly recommended.

Røde

8.0

/10

Reviewed 414 week(s) ago

Expedia Group verified review

A bit isolated but nice. New facilities and wxcellent sea view!

Rochard

6.0

/10

Reviewed 415 week(s) ago

Expedia Group verified review

Staff was great... problem is rooms and hotel seem not finished... each room has a hot water heater... but its unplugged and up under the sink... took the first shower in with cold water... fit and finish of room is not good... door closer installed wrong that keeps you from opening door and not allow door to close... had to slam door to get it closed... door frame to small as well which did not help. 75% of pool closed. need a cab, they charge you to request one. View great from the rooms as the hotel sits at the point and has 270 % views.

vetvetbaby

8.0

/10

Reviewed 417 week(s) ago

Expedia Group verified review

For the price this is a very classy place to stay. But its a long way from everything else. Is a good resort to getaway from everything and relax.

Verified traveler

8.0

/10

Reviewed 448 week(s) ago

Expedia Group verified review

New hotel. Very nice rooms. Clean. Staff is excellent. Food is cold!

Jeff

6.0

/10

Reviewed 448 week(s) ago

Expedia Group verified review

We've stayed in every 5 Star in Cebu over the last 3 years and there is no question that the upper floors of the Arterra have the best views on Lapu Lapu Island. That said, the place seems to be run by a management team that isn't quite professional. First, do not get the included breakfast, it is quite bad with limited choices and often even stocked out of the basics they have. That said, their restaurant in the lobby has quite good food (though service is breathtakingly slow). Second, the site only has 3 elevators and it is not uncommon to literally wait 2-3 minutes or even longer for an elevator. Additionally, they allow people to walk directly from the pool, through the lobby and onto the elevators dripping wet so the elevators are always filled with pools of water. A final comment is that the way they fitted out the hotel is simply bizarre. They have put absolute top tier furniture in the lobby, then finish the rooms out horribly. There was no hot water in our first room (found out later there is a switch hidden under the counter). The walls of the hotel room are extremely uneven and overall fit and finish was just terrible. Finally, the Arterra is as far as you can possible get from basically anything in Cebu. It's tough to get taxi drivers to take you so far out. All in all, a mixed experience. Polite but inexperienced staff at a beautifully location with poor finishing..

Verified traveler

Family

2.0

/10

Reviewed 450 week(s) ago

Hotels.com verified review

The hotel looks nice and new. Ask the staff it was completed 2017. Alot of thing this place needs to work on. 1. Staff are not sure of what they are suppose to do. They are very nice. But being nice does n ot mean they are doing good service. 2. For a new condo hotel some area smells like urine. in the pool change/ shower room smelled like urine so bad. 3. They would not allow they guess to bring the pool towels to there room which made us sick. the lobby is cold going up to the elevators in cold conditions. Now i got a cold. 4. They gave us a room with a leaking ceiling took almost an hr for someone to come up and told us to wait another 30 mins. before we got another room. they new room came with a breakfast coupon. a few hrs later a staff was chasing us looking for a coupon said its not part of our recervation. we were thing its was a comp for the room issue and the long waits. 5. No beach front and they call them self a resort. No SPA service not parking for hotel guess. They had us park on the streets and some one hit our car over night. 6. Wifi did not work the stay.

Gary

2.0

/10

Reviewed 463 week(s) ago

Expedia Group verified review

The place advertised WiFi and a convenience store but nothing working. It was not a good experience. But the staff was excellent and after I complained to expedia and got no where i went and talked to the staff myself and they moved me to a sister hotel which was good. I travel lots and never again will I use expedia

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.