I’M Hotel Makati

Hotels
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8.3
/10
Very Good
1,246 reviews

What Guests Say About Their Stay

Devi U. P.

8.5
/ 10
IM hotel is one of the best hotel in Makati ever, place in one of corner of Manila. The employee was very helpful and their hospitality was nice. They also provide massage service full with spa and sauna, it's very nice to have such a good experience with onsen. Recommended

Yza B.

9.7
/ 10
Very accessible location. Super relaxing ambiance. Cozy rooms. Good food. Complimentary access to Onsen, Steam and Sauna is a must try.

Elizabeth Deddiputra

8.5
/ 10
Clean and nice hotel, friendly staff

Elizabeth Deddiputra

8.5
/ 10
Clean and nice hotel, friendly staff

Danilo R.

9.7
/ 10
Will definitely come back. Enjoyed the aquarium and bath tub. Great location and friendly staff.
In the Area
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Makati Avenue corner Kalayaan Avenue, Poblacion, Makati, Metro Manila, Philippines, 1210

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
I’M Hotel Makati is a hotel is located at Poblacion. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around I’M Hotel Makati

Makati Avenue corner Kalayaan Avenue, Poblacion, Makati, Metro Manila, Philippines, 1210
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Lobby I’M Hotel Makati
Lobby 2 I’M Hotel Makati

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Location
I’M Hotel Makati is a hotel is located at Poblacion.

About I’M Hotel Makati

Whether you are planning an event or other special occasions, I’M Hotel Makati is a great choice for you with a large and well-equipped function room to suit your requirements.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at I’M Hotel Makati.

I’M Hotel Makati is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

From business event to corporate gathering, I’M Hotel Makati provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at I’M Hotel Makati, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at I’M Hotel Makati is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, I’M Hotel Makati is suitable for you who value privacy during your stay.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from I’M Hotel Makati exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

I’M Hotel Makati is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at I’M Hotel Makati.

All facilities in I’M Hotel Makati

Bar, Cafe and Lounge I’M Hotel Makati
Bar, Cafe and Lounge
Swimming Pool I’M Hotel Makati
Swimming Pool
Fitness Center I’M Hotel Makati
Fitness Center
Functional Hall I’M Hotel Makati
Functional Hall
Lobby I’M Hotel Makati
Lobby

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Early Check-in
  • Late check-out
  • 24-hour Receptionist

Accommodation Policy & General Information in I’M Hotel Makati

General Check-in Instructions

Check-in time is from 2pm. Check-out time is by 12pm. Late check-out and early check-in requests are not guaranteed.

Extra Breakfast

Accommodation charges PHP 866.00/guest for extra breakfast.
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at I’M Hotel Makati
434
Number of floors in I’M Hotel Makati
35
Another facilities in I’M Hotel Makati
Coffee/tea in lobby, Coffee shop, 24-hour room service, Room service, Safety deposit box

Frequently asked question in I’M Hotel Makati

What are available facilities at I’M Hotel Makati?
There are top facilites at I’M Hotel Makati such as Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at I’M Hotel Makati?
The standard check-in time at I’M Hotel Makati is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of I’M Hotel Makati?
I’M Hotel Makati is a 5.0-star hotel.
How many floors does I’M Hotel Makati have?
I’M Hotel Makati has 35 floors.
How many rooms are available at I’M Hotel Makati?
I’M Hotel Makati has 434 rooms in total.
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More Reviews from Other Guests in I’M Hotel Makati

Overall Ratings & Reviews I’M Hotel Makati

Traveloka (245)
Other sources (1,001)
8.2
Very Good
From 1,001 reviews
Cleanliness

8.8

Room Comfort

8.6

Service and Facilites

8.4

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Traveler Reviews I’M Hotel Makati

Number of reviews per page
20
40
Top reviews
vadim
icon-
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I stay for 2 nights Nice hotel. Very modern. I use Spa services. Excellent massage only 1800 peso- 30 dollars for 1 hour. But cleaning people forgot about me. Never replace garbage and bed sheets and towels. Only after my request I be got towels. But hotel is nice , has a nice pool and roof top bar. Very good location
Daniel
icon-
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I should have partial refund and discount. The cable tv network had been stripped of its normal and routine channels of bloomberg, axn, tap and HBO (and many others). I complained to desk and IT, and they did not know. finally a supervisor of IT came to my room to say that their cable tv had been stripped or taken away. I would have stayed 3 more nights if they had cable tv (a feature in all Manila hotels for foreigners), but when my 2 nights were used up, I left asap.
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Sohail
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6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Hotel looks nice, The rooms are average, and amenities are nothing extra ordinary. Price is due to its great location. Right in the heart of Makati and Poblacion with an active nightlife. Area is very popular with foreigners and expats. Checking out took a while! Not sure why, my guess is that they had to call housekeeping to make sure the room was not missing anything!!! Although they keep a deposit anyways. TOWELS: They really do not provide enough towels. I had one or two and repeatedly requested for more towels. Rooftop: It supposedly has a nice rooftop bar. But when I check it, the outside area with the city views was closed (some nonsense about bad weather). There was only one other patron sitting there indoor and it was really hot, no AC!? It was pathetic because I had ready many positive reviews of the hotel's rooftop bar being a well know place. Pool: Hotel does have a nice pool which is 1/2 covered which is great for the hot sunny days. It has nice bungalows to use to chill out by the pool, I enjoyed the pool and it is one of its nicest things. if you are in Manila and want to stay close to the nightlife, this hotel is as good as the other ones nearby.
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Chris
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great hotel, ideally located for what we had planned for the two days we were staying. My only negative was the temperature of the pool, it was too cold for me. Bed was extremely comfortable and the pillows were great.
Keltie
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2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Room was clean. Starts with a deposit based on the number of nights you stay for no reason, they charge immediately not just hold on card. None of the English tv channels work. Manager will not meet to discuss.
Wonyul
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Hotel was very good, but I have some issued, because of mold smell. I moved room but still
Herbert
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We had a great stay. Clean, comfortable and inviting. Will stay again!
Charles
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Hotel Front office staff incredible. Food and Beverage needs work though. The Common Grounds restaurant, staff were in attentive to replenishing food and food was running out. Also restaurant in the lobby level did not have all items in the menu to the point I had to ask what they did have. Hotel needs to make sure that they advise staff immediately of items that are not being served. IM Onsen Spa was AMAZING. Enjoy the TRILOGY PACKAGE and ask for Ronel if you are looking for a Male Therapist. Front desk staff were truly exceptional at the hotel though....very caring and attentive!
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aayush
icon-Business with Friends
Business with Friends
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

This would have been an excellent review marred by some very average service and experience. We had 13 rooms across 52 nights here and were charged a corkage of $100 for a couple of beers in the pool area (nothing displayed, no one informed us, the first we heard of it was when we wrapped up and left). The staff asked us to get a police report (no exaggeration) to check the footage of us being informed, we laughed it off and put this down as not worth the effort to follow up. There are numerous hotels in the vicinity so I'M won't be the top of our list for the next visit. If it's yours, be aware of unwritten rules (hope they add a notice now).
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Donald
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4.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Room size was ok and staff was friendly but didn’t replace any toiletries after room cleaning, slow wifi and generally run down such as uneven floors. Also, the key card door didn’t work so I was locked out of the room for nearly an hour while waiting for the staff to find the master key and replace the door batteries. Beggars at hotel lobby asking for money when you disembark from the ride
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Joseph
icon-
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Highly Recommend
Raymundo
icon-with Friends
with Friends
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Very nice holtel. Chris and JB were great
Greg
4.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

By the way, I forgot to add this to my previous review. If you book a cheaper room like classic room, you’re going to get a better TV that’s smart TV so you can watch Netflix and Amazon prime If you book a more expensive room like executive suite, you will get an older non-smart TV and cannot watch any Amazon or Netflix Just another one of the things at this hotel that makes no sense!!!
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Greg
2.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

OK, so I gave this hotel a second chance stayed here in January and there was so many issues. Other than a great location, they have a nice pool and great rooftop bar with view But once again, staff, poor organization, poor communication, and the biggest negative at this hotel is the scams they pull with charging you They quoted me 5000 pesos walk-in yesterday so I stayed the night here and had a 2 PM checkout This morning I went downstairs and asked if it was possible to stay an extra four hours so from checkout 2 PM to 630 when I had to leave to the airport They said sure that would be 50% of the daily price I said that sounds great and very fair. Thank you. He then said that will be 5000 pesos. I said yesterday I paid 5000 pesos for the full 24 hours day. You said it was 50% off for only staying here for extra hours. He explained it’s 50% off their promo rate for the day which was 10,000 double what I paid yesterday I tried to explain to him all you’re doing is doubling the price of the daily stay to give me 50% off He could not understand that concept so I asked for manager Paulo same manager I dealt with in January that did absolutely nothing about my many concerns and safety issues Paulo and I went round and round how I said all you’re doing is doubling the price for stay from 5000 if I walked off the street to 10,000 late check out to give me 50% Beware of the scams and extra charges this hotel does!!!! better choice in city Garden grand Hotel right across street
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Jose
icon-with Partner
with Partner
4.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Put in order for I room dining, I never got the food, poorly managed in that area.
Salvatore
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8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Rooms are nice and clean but not many soaps shampoos and towels very thin … TV good size and Beds very comfy - nice shower - good location and you have to : Have an aroma massage by the hotel - OMG and the pool bods above the pool great to relax in
Derek
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10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great hotel
Michael
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10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

So for most the front desk guy Nash was awesome help went above and beyond helping me find things to do and explore and handle any issues I had professionally, the pool view is awesome definitely will rebook . Now the food options is where I wished they had more options in room dinning
Ermie
icon-Business
Business
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Staff and rooms were brilliant as usual. Would have liked more time coverage and food options by the pool. Internet for a business traveller is not fit for purpose, both in-room and general hotel. Poor quality and lacked consistency to get anything meaningful done. Internet quality will impact future bookings.
Darren
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6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Didn’t appreciate being charged a full nights fee for an early check in .
Number of reviews per page
20
40

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Exterior 4 I’M Hotel Makati

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.