I’M Hotel Makati

Hotels
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8.3
/10
Very Good
1,246 reviews

What Guests Say About Their Stay

Devi U. P.

8.5
/ 10
IM hotel is one of the best hotel in Makati ever, place in one of corner of Manila. The employee was very helpful and their hospitality was nice. They also provide massage service full with spa and sauna, it's very nice to have such a good experience with onsen. Recommended

Yza B.

9.7
/ 10
Very accessible location. Super relaxing ambiance. Cozy rooms. Good food. Complimentary access to Onsen, Steam and Sauna is a must try.

Elizabeth Deddiputra

8.5
/ 10
Clean and nice hotel, friendly staff

Elizabeth Deddiputra

8.5
/ 10
Clean and nice hotel, friendly staff

Danilo R.

9.7
/ 10
Will definitely come back. Enjoyed the aquarium and bath tub. Great location and friendly staff.
In the Area
See Map
Makati Avenue corner Kalayaan Avenue, Poblacion, Makati, Metro Manila, Philippines, 1210

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
I’M Hotel Makati is a hotel is located at Poblacion. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
Accommodation that enforces hygiene standards set by authorities of the countryLearn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around I’M Hotel Makati

Makati Avenue corner Kalayaan Avenue, Poblacion, Makati, Metro Manila, Philippines, 1210
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Lobby I’M Hotel Makati
Lobby 2 I’M Hotel Makati

Discover More About I’M Hotel Makati

Location


I’M Hotel Makati is a hotel is located at Poblacion.

About I’M Hotel Makati

Whether you are planning an event or other special occasions, I’M Hotel Makati is a great choice for you with a large and well-equipped function room to suit your requirements.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at I’M Hotel Makati.

I’M Hotel Makati is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

From business event to corporate gathering, I’M Hotel Makati provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at I’M Hotel Makati, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at I’M Hotel Makati is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, I’M Hotel Makati is suitable for you who value privacy during your stay.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from I’M Hotel Makati exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

I’M Hotel Makati is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at I’M Hotel Makati.

All facilities in I’M Hotel Makati

Bar, Cafe and Lounge I’M Hotel Makati
Bar, Cafe and Lounge
Swimming Pool I’M Hotel Makati
Swimming Pool
Entertainment Facility I’M Hotel Makati
Entertainment Facility
Fitness Center I’M Hotel Makati
Fitness Center
Functional Hall I’M Hotel Makati
Functional Hall

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Early check-in
  • Elevator
  • 24-hour room service
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • 24-hour Receptionist

Accommodation Policy & General Information in I’M Hotel Makati

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

Check-in time is from 2pm. Check-out time is by 12pm. Late check-out and early check-in requests are not guaranteed.

Extra Breakfast

Accommodation charges PHP 866.00/guest for extra breakfast.
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at I’M Hotel Makati
434
Number of floors in I’M Hotel Makati
35
Another facilities in I’M Hotel Makati
Coffee/tea in lobby, Coffee shop, Early check-in, 24-hour room service, Late check-out

Frequently asked question in I’M Hotel Makati

What are available facilities at I’M Hotel Makati?
There are top facilites at I’M Hotel Makati such as Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at I’M Hotel Makati?
The standard check-in time at I’M Hotel Makati is starting from From 14:00 while the latest check-out time is at Before 12:00
Does I’M Hotel Makati provide breakfast?
Yes, I’M Hotel Makati provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of I’M Hotel Makati?
I’M Hotel Makati is a 5.0-star hotel.
How many floors does I’M Hotel Makati have?
I’M Hotel Makati has 35 floors.
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More Reviews from Other Guests in I’M Hotel Makati

Overall Ratings & Reviews I’M Hotel Makati

Traveloka (244)
Other sources (1,002)
8.2
Very Good
From 1,002 reviews
Cleanliness

8.8

Room Comfort

8.6

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews I’M Hotel Makati

Number of reviews per page
20
40
Top reviews
Greg
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

By the way, I forgot to add this to my previous review. If you book a cheaper room like classic room, you’re going to get a better TV that’s smart TV so you can watch Netflix and Amazon prime If you book a more expensive room like executive suite, you will get an older non-smart TV and cannot watch any Amazon or Netflix Just another one of the things at this hotel that makes no sense!!!
Read More
Greg
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

OK, so I gave this hotel a second chance stayed here in January and there was so many issues. Other than a great location, they have a nice pool and great rooftop bar with view But once again, staff, poor organization, poor communication, and the biggest negative at this hotel is the scams they pull with charging you They quoted me 5000 pesos walk-in yesterday so I stayed the night here and had a 2 PM checkout This morning I went downstairs and asked if it was possible to stay an extra four hours so from checkout 2 PM to 630 when I had to leave to the airport They said sure that would be 50% of the daily price I said that sounds great and very fair. Thank you. He then said that will be 5000 pesos. I said yesterday I paid 5000 pesos for the full 24 hours day. You said it was 50% off for only staying here for extra hours. He explained it’s 50% off their promo rate for the day which was 10,000 double what I paid yesterday I tried to explain to him all you’re doing is doubling the price of the daily stay to give me 50% off He could not understand that concept so I asked for manager Paulo same manager I dealt with in January that did absolutely nothing about my many concerns and safety issues Paulo and I went round and round how I said all you’re doing is doubling the price for stay from 5000 if I walked off the street to 10,000 late check out to give me 50% Beware of the scams and extra charges this hotel does!!!! better choice in city Garden grand Hotel right across street
Read More
Jose
icon-with Partner
with Partner
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Put in order for I room dining, I never got the food, poorly managed in that area.
Salvatore
icon-
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Rooms are nice and clean but not many soaps shampoos and towels very thin … TV good size and Beds very comfy - nice shower - good location and you have to : Have an aroma massage by the hotel - OMG and the pool bods above the pool great to relax in
Derek
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great hotel
Michael
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

So for most the front desk guy Nash was awesome help went above and beyond helping me find things to do and explore and handle any issues I had professionally, the pool view is awesome definitely will rebook . Now the food options is where I wished they had more options in room dinning
Ermie
icon-Business
Business
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff and rooms were brilliant as usual. Would have liked more time coverage and food options by the pool. Internet for a business traveller is not fit for purpose, both in-room and general hotel. Poor quality and lacked consistency to get anything meaningful done. Internet quality will impact future bookings.
Darren
icon-
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Didn’t appreciate being charged a full nights fee for an early check in .
KINDY
icon-with Partner
with Partner
4.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Check in took over 2 hours. The key cards would not work, the hotel had to call in someone to change the door mechanism. It took time for the repair person to arrive, and repair. In the meantime, the front desk would not give us another room, we went for dinner and still had to wait in the lobby for over an hour. No other form of compensation was offered, even when asked. Over our 2 day stay, we had to run down to get the key cards reactivated a few times. The breakfast was fine, room was clean and quite big, but after a 5.5 hour flight (it's 8 pm) you just want to go to your room.
Read More
Jeffrey
icon-with Friends
with Friends
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The staff was very helpful.
Mark
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great place, rooftop bar was amazing, room was clean and comfortable. Has a unique pool which was cool and is close to all of the action and fun. Will definitely stay again next visit.
Luisa
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

From checking in to out, it was absolutely amazing. Although we only stayed for the night, it was definutely worth it. Would love to come back again and stay here. Staff was awesome. Place and amenities were just perfect.
Ferdinand
icon-
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The location near restaurants and easy ride to Makati centre.
Eric
icon-
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Was refused early check in, after a 27 hr flight but rules are rules 😉 Front desk staff seemed a bit rude, multiple employees. felt a burden, and unimportant. My opinion the Hotel across the street (you know) treats tou like family, Didn't get that feeling at I'm.
Sean
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

I'd like to start by saying the staff is great. They are very friendly and welcoming. They are quite knowledgeable about the hotel services. The room I stayed in was comfortable. The bed was quite soft and there were 2 bathrooms: 1 toilet & sink, the other shower, tub, & sink. The AC is quite cold as well as the pool water. The bar service at the pool was great. The room size is perfect for two people. The location is great if you like to go out for drinks or coffee. I was quite annoyed by housekeeping. While the service was great & I know they worked har, I had a do not disturb sign on my door and housekeeping called me more times than days I stayed in the hotel to tell me, remind me, advise me that housekeeping services end at 5pm. At 1pm, I don't need a reminder as I also received the same notice under my door. The room showed some signs of wear that was hidden behind the bathroom blinds. The room only comes with 2 large towels. I asked for 2 smaller towels for hand drying and face washing. They were never replaced. I like to try different hotels when I stay in Manila. I won't return to I'm Hotel. The hotel that shares the building is great though.
Read More
Richard
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Loved the hotel
STEVEN
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Staff was great. Took care of everything.
Joseph
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Had a great room that was a 2 bedroom and 2 bathroom with kitchen
Linda
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Really loved the spa and got one of the best massages ever. The room was great. Clean, spacious And the staff was gracious and helpful.
Megan
icon-with Partner
with Partner
6.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

The room was beautiful, but there was a blood stain on the pillow. We used the toothbrush and toothpaste provided, but when house keeping came in they threw these out and didn't replace with new ones. Overall the hotel was nice, but due to these things I would not say they are a 5 star hotel. 4 star maybe.
Number of reviews per page
20
40

Ready to make up your mind?

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Exterior 4 I’M Hotel Makati

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews I’M Hotel Makati

Traveloka (244)
Other sources (1,002)
8.2
Very Good
From 1,002 reviews
Cleanliness

8.8

Room Comfort

8.6

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews I’M Hotel Makati

Number of reviews per page
20
40
Top reviews
Greg
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

By the way, I forgot to add this to my previous review. If you book a cheaper room like classic room, you’re going to get a better TV that’s smart TV so you can watch Netflix and Amazon prime If you book a more expensive room like executive suite, you will get an older non-smart TV and cannot watch any Amazon or Netflix Just another one of the things at this hotel that makes no sense!!!
Read More
Greg
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

OK, so I gave this hotel a second chance stayed here in January and there was so many issues. Other than a great location, they have a nice pool and great rooftop bar with view But once again, staff, poor organization, poor communication, and the biggest negative at this hotel is the scams they pull with charging you They quoted me 5000 pesos walk-in yesterday so I stayed the night here and had a 2 PM checkout This morning I went downstairs and asked if it was possible to stay an extra four hours so from checkout 2 PM to 630 when I had to leave to the airport They said sure that would be 50% of the daily price I said that sounds great and very fair. Thank you. He then said that will be 5000 pesos. I said yesterday I paid 5000 pesos for the full 24 hours day. You said it was 50% off for only staying here for extra hours. He explained it’s 50% off their promo rate for the day which was 10,000 double what I paid yesterday I tried to explain to him all you’re doing is doubling the price of the daily stay to give me 50% off He could not understand that concept so I asked for manager Paulo same manager I dealt with in January that did absolutely nothing about my many concerns and safety issues Paulo and I went round and round how I said all you’re doing is doubling the price for stay from 5000 if I walked off the street to 10,000 late check out to give me 50% Beware of the scams and extra charges this hotel does!!!! better choice in city Garden grand Hotel right across street
Read More
Jose
icon-with Partner
with Partner
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Put in order for I room dining, I never got the food, poorly managed in that area.
Salvatore
icon-
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Rooms are nice and clean but not many soaps shampoos and towels very thin … TV good size and Beds very comfy - nice shower - good location and you have to : Have an aroma massage by the hotel - OMG and the pool bods above the pool great to relax in
Derek
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great hotel
Michael
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

So for most the front desk guy Nash was awesome help went above and beyond helping me find things to do and explore and handle any issues I had professionally, the pool view is awesome definitely will rebook . Now the food options is where I wished they had more options in room dinning
Ermie
icon-Business
Business
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff and rooms were brilliant as usual. Would have liked more time coverage and food options by the pool. Internet for a business traveller is not fit for purpose, both in-room and general hotel. Poor quality and lacked consistency to get anything meaningful done. Internet quality will impact future bookings.
Darren
icon-
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Didn’t appreciate being charged a full nights fee for an early check in .
KINDY
icon-with Partner
with Partner
4.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Check in took over 2 hours. The key cards would not work, the hotel had to call in someone to change the door mechanism. It took time for the repair person to arrive, and repair. In the meantime, the front desk would not give us another room, we went for dinner and still had to wait in the lobby for over an hour. No other form of compensation was offered, even when asked. Over our 2 day stay, we had to run down to get the key cards reactivated a few times. The breakfast was fine, room was clean and quite big, but after a 5.5 hour flight (it's 8 pm) you just want to go to your room.
Read More
Jeffrey
icon-with Friends
with Friends
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The staff was very helpful.
Mark
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great place, rooftop bar was amazing, room was clean and comfortable. Has a unique pool which was cool and is close to all of the action and fun. Will definitely stay again next visit.
Luisa
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

From checking in to out, it was absolutely amazing. Although we only stayed for the night, it was definutely worth it. Would love to come back again and stay here. Staff was awesome. Place and amenities were just perfect.
Ferdinand
icon-
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The location near restaurants and easy ride to Makati centre.
Eric
icon-
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Was refused early check in, after a 27 hr flight but rules are rules 😉 Front desk staff seemed a bit rude, multiple employees. felt a burden, and unimportant. My opinion the Hotel across the street (you know) treats tou like family, Didn't get that feeling at I'm.
Sean
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

I'd like to start by saying the staff is great. They are very friendly and welcoming. They are quite knowledgeable about the hotel services. The room I stayed in was comfortable. The bed was quite soft and there were 2 bathrooms: 1 toilet & sink, the other shower, tub, & sink. The AC is quite cold as well as the pool water. The bar service at the pool was great. The room size is perfect for two people. The location is great if you like to go out for drinks or coffee. I was quite annoyed by housekeeping. While the service was great & I know they worked har, I had a do not disturb sign on my door and housekeeping called me more times than days I stayed in the hotel to tell me, remind me, advise me that housekeeping services end at 5pm. At 1pm, I don't need a reminder as I also received the same notice under my door. The room showed some signs of wear that was hidden behind the bathroom blinds. The room only comes with 2 large towels. I asked for 2 smaller towels for hand drying and face washing. They were never replaced. I like to try different hotels when I stay in Manila. I won't return to I'm Hotel. The hotel that shares the building is great though.
Read More
Richard
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Loved the hotel
STEVEN
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Staff was great. Took care of everything.
Joseph
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Had a great room that was a 2 bedroom and 2 bathroom with kitchen
Linda
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Really loved the spa and got one of the best massages ever. The room was great. Clean, spacious And the staff was gracious and helpful.
Megan
icon-with Partner
with Partner
6.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

The room was beautiful, but there was a blood stain on the pillow. We used the toothbrush and toothpaste provided, but when house keeping came in they threw these out and didn't replace with new ones. Overall the hotel was nice, but due to these things I would not say they are a 5 star hotel. 4 star maybe.
Number of reviews per page
20
40