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Castello Prime Suites
Apartments
9.2
/10
Exceptional
37 reviews
What Guests Say About Their Stay
Anthony
10.0
/ 10
Very nice property within walking distance of many key sights that Lisbon has to offer. Not the easiest to get to, but the amazing view and friendly staff make it worth it!
Laura
10.0
/ 10
What a view at this hotel! We had a great stay, very close to the first stop on the famous tram. Need to go up steps to get there. Very clean and everyone was so nice!
Hanna
10.0
/ 10
So glad we chose to stay here! Cibele was kind and professional and made us feel so welcome. Thank you!
In the Area
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Marquês de Ponte do Lima 10, Socorro, Lisbon, Distrito de Lisboa, Portugal, 1100-336
Main Facilities
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Swimming Pool
Restaurant
WiFi
Read More
Available Room Types in Castello Prime Suites
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What's around Castello Prime Suites
Marquês de Ponte do Lima 10, Socorro, Lisbon, Distrito de Lisboa, Portugal, 1100-336
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Discover More About Castello Prime Suites
Location
Castello Prime Suites is located in area / city Socorro.
About Castello Prime Suites
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Castello Prime Suites.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
With all facilities offered, Castello Prime Suites is the right place to stay.
All facilities in Castello Prime Suites
Others
Public Facilities
- Others
- Safety deposit box
- Coffee shop
- Coffee/tea in lobby
Hotel Services
- Laundry service
- Luggage storage
- Front desk
- Tours
Things to Do
- Indoor pool
- Sauna
- Spa
General
- Smoking area
- Terrace
Family-friendly Facilities
- Children pool
Food and Drinks
- Bar
Connectivity
- Free WiFi
Accommodation Policy & General Information in Castello Prime Suites
Important Note
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Long-term renters welcome
- Noise-free guestrooms cannot be guaranteed
- Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
- Host has not indicated whether there is a smoke detector on the property
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property is professionally cleaned
The front desk is open daily from 7:00 AM - 8:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions and an access code. The front desk is staffed during limited hours.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, WiFi |
Check-In / Check-Out Time | From 15:00 - to 11:00 |
Available rooms at Castello Prime Suites | 16 |
Another facilities in Castello Prime Suites | Others, Safety deposit box, Coffee shop, Coffee/tea in lobby, Laundry service |
Frequently asked question in Castello Prime Suites
What are available facilities at Castello Prime Suites?
There are top facilites at Castello Prime Suites such as Swimming Pool, Restaurant, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Castello Prime Suites?
The standard check-in time at Castello Prime Suites is starting from From 15:00 while the latest check-out time is at Before 11:00
What is the star rating of Castello Prime Suites?
Castello Prime Suites is a 3.0-star hotel.
How many rooms are available at Castello Prime Suites?
Castello Prime Suites has 16 rooms in total.
What do past guests say about Castello Prime Suites?
Castello Prime Suites is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.
More Reviews from Other Guests in Castello Prime Suites
Overall Ratings & Reviews Castello Prime Suites
Other sources (37)
9.2
Exceptional
From 37 reviews
Cleanliness
9.4
Room Comfort
9.2
Service and Facilites
8.6
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Castello Prime Suites
Number of reviews per page
20
40
Top reviews
Anthony
Leisure Family
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Very nice property within walking distance of many key sights that Lisbon has to offer. Not the easiest to get to, but the amazing view and friendly staff make it worth it!
Laura
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
What a view at this hotel! We had a great stay, very close to the first stop on the famous tram. Need to go up steps to get there. Very clean and everyone was so nice!
Hanna
Leisure Family
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
So glad we chose to stay here! Cibele was kind and professional and made us feel so welcome. Thank you!
Kevin
Leisure with Children
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Great location. Very quiet.
Laas
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Loved this place it was cute, clean and the staff were so nice, my favourite part was the terrace it’s a great place to hangout and relax. Would definitely stay here again.
Samridhi
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
This property is amazing and has great views! Staff were very helpful and accommodating. Breakfast was delicious!
The only problem were lots of stairs to get up to the property from street however once you get to the property, it definitely makes up for it!
Amberley
Leisure
8.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
This hotel is a wonderful option for a cozy stay with the best views of the city!
Claire
10.0
/10
Reviewed 34 week(s) ago
Hotels.com verified review
A lovely apartment with the added bonus of a really great continental breakfast each morning with fabulous views! And a spa pool & sauna too! Be prepared for steps & look out for the beautiful little restaurants close by!
Verified traveler
6.0
/10
Reviewed 47 week(s) ago
Hotels.com verified review
Firstly, the good points… beautiful views from the side we were on, breakfast was nice, staff were nice and helpful.
The bad points.. unfortunately, we had a few issues during our stay; the jacuzzi was cold, shower water was also freezing cold on a few occasions, dirty damaged blinds. The noise was terrible, whenever people sat out on the terrace, we could hear conversations word for word from our room, with all doors and windows closed. Also, on numerous occasions we could hear other guests having sex, using the toilet and their bathroom fan. I didn’t get a single full night sleep, as the noise was that bad that I’d be woken up through the night.
Great location because of the views, close to the castle etc. however, I would feel very unsafe walking around nearby on my own on an evening. Also huge flights of stairs leading up to it.
Read More
Kudzai
Leisure with Partner
10.0
/10
Reviewed 71 week(s) ago
Expedia Group verified review
Had a wonderful stay, the property is beautiful. It’s central without being super loud. Marcos was a great host. Highly recommend
Anh
Leisure with Friends
10.0
/10
Reviewed 74 week(s) ago
Expedia Group verified review
Marcos was an amazing host. We feel very welcomed. You get free breakfast and free all day coffee/tea. Super great. The room is very nice with modern equipment. Would come back here.
Verified traveler
Friends and Family
8.0
/10
Reviewed 78 week(s) ago
Hotels.com verified review
Centrally located. Beaut
Robin
Leisure with Partner
8.0
/10
Reviewed 84 week(s) ago
Expedia Group verified review
Marco and Raquel (sp?) were very gracious and generous with their time, recommending places to eat and visit. The apartment was beautiful, very nice breakfast every morning. We thoroughly enjoyed our stay and would recommend to friends.
Susan
Leisure with Friends
10.0
/10
Reviewed 96 week(s) ago
Expedia Group verified review
The hotel was nice, but the access from the street was very dark, no lighting. We felt a little unsafe
Verified traveler
10.0
/10
Reviewed 103 week(s) ago
Hotels.com verified review
Sandeep and Clementina were excellent hosts! Room was excellent too. Would recommend A++
Michael
Leisure with Partner
8.0
/10
Reviewed 106 week(s) ago
Expedia Group verified review
We loved waking up every morning we were there to a splendid view of Lisbon. The unit was very clean and well-equipped and very comfortable. The staff were super friendly and helpful. We genuinely enjoyed our stay. The hotel is fairly close the Baixa and the metro, however, there is no vehicular access to the hotel and a fair number of stairs to get there. Pack light! (we didn't) and consider it as a built-in stairmaster.
Read More
Verified traveler
10.0
/10
Reviewed 121 week(s) ago
Hotels.com verified review
We really enjoyed our stay at Castello Prime Suites. The view from the deck is truly beautiful, and it was a pleasant surprise to find that the neighborhood is tucked away from the noise and bustle of the city—although it was still in walking distance from many great restaurants, historical attractions, and views of the river. The staff were welcoming, accommodating, and professional, our room was clean and stocked with amenities, the breakfast was delicious, and the cold jacuzzi pool was refreshing after long, hot days of walking around. All around, we had a very pleasant stay!
Read More
Gretchen
Leisure Family
10.0
/10
Reviewed 121 week(s) ago
Expedia Group verified review
This is a lovely hotel. When you walk into the entrance you immediately have an amazing view of the city from the open air lounge. The staff were very friendly and accommodating. The breakfast was plentiful and had a nice variety of foods. The appartement was lovely and very clean. We would definitely return!
Our only problem was with Expedia. They listed the room as big enough for four people. There is only sleeping space for three. At reception, they explained this to us and offered us the opportunity to see the space and try to figure out a solution. We had no where else to go, so we made do. Expedia needs to make this clear.
Read More
Sylvain
10.0
/10
Reviewed 130 week(s) ago
Hotels.com verified review
Friendly staff and great view! Worth the stairs :)
Matt
Leisure with Partner
4.0
/10
Reviewed 137 week(s) ago
Expedia Group verified review
The suit that we had was not clean and had terrible pluming, the sink in the kitchen was not properly installed so we got a foul smell coming up through the sink so we had to leave all the windows open at all times to keep it from smelling of sewer gas. the shower in the bathroom often was without hot water and the shower leaked so much we had to put towels all over the bathroom floor to stop it from leaking to the main room. its smelt of mould and mildew.
Read More
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Castello Prime Suites
Other sources (37)
9.2
Exceptional
From 37 reviews
Cleanliness
9.4
Room Comfort
9.2
Service and Facilites
8.6
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Castello Prime Suites
Number of reviews per page
20
40
Top reviews
Anthony
Leisure Family
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Very nice property within walking distance of many key sights that Lisbon has to offer. Not the easiest to get to, but the amazing view and friendly staff make it worth it!
Laura
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
What a view at this hotel! We had a great stay, very close to the first stop on the famous tram. Need to go up steps to get there. Very clean and everyone was so nice!
Hanna
Leisure Family
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
So glad we chose to stay here! Cibele was kind and professional and made us feel so welcome. Thank you!
Kevin
Leisure with Children
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Great location. Very quiet.
Laas
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Loved this place it was cute, clean and the staff were so nice, my favourite part was the terrace it’s a great place to hangout and relax. Would definitely stay here again.
Samridhi
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
This property is amazing and has great views! Staff were very helpful and accommodating. Breakfast was delicious!
The only problem were lots of stairs to get up to the property from street however once you get to the property, it definitely makes up for it!
Amberley
Leisure
8.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
This hotel is a wonderful option for a cozy stay with the best views of the city!
Claire
10.0
/10
Reviewed 34 week(s) ago
Hotels.com verified review
A lovely apartment with the added bonus of a really great continental breakfast each morning with fabulous views! And a spa pool & sauna too! Be prepared for steps & look out for the beautiful little restaurants close by!
Verified traveler
6.0
/10
Reviewed 47 week(s) ago
Hotels.com verified review
Firstly, the good points… beautiful views from the side we were on, breakfast was nice, staff were nice and helpful.
The bad points.. unfortunately, we had a few issues during our stay; the jacuzzi was cold, shower water was also freezing cold on a few occasions, dirty damaged blinds. The noise was terrible, whenever people sat out on the terrace, we could hear conversations word for word from our room, with all doors and windows closed. Also, on numerous occasions we could hear other guests having sex, using the toilet and their bathroom fan. I didn’t get a single full night sleep, as the noise was that bad that I’d be woken up through the night.
Great location because of the views, close to the castle etc. however, I would feel very unsafe walking around nearby on my own on an evening. Also huge flights of stairs leading up to it.
Read More
Kudzai
Leisure with Partner
10.0
/10
Reviewed 71 week(s) ago
Expedia Group verified review
Had a wonderful stay, the property is beautiful. It’s central without being super loud. Marcos was a great host. Highly recommend
Anh
Leisure with Friends
10.0
/10
Reviewed 74 week(s) ago
Expedia Group verified review
Marcos was an amazing host. We feel very welcomed. You get free breakfast and free all day coffee/tea. Super great. The room is very nice with modern equipment. Would come back here.
Verified traveler
Friends and Family
8.0
/10
Reviewed 78 week(s) ago
Hotels.com verified review
Centrally located. Beaut
Robin
Leisure with Partner
8.0
/10
Reviewed 84 week(s) ago
Expedia Group verified review
Marco and Raquel (sp?) were very gracious and generous with their time, recommending places to eat and visit. The apartment was beautiful, very nice breakfast every morning. We thoroughly enjoyed our stay and would recommend to friends.
Susan
Leisure with Friends
10.0
/10
Reviewed 96 week(s) ago
Expedia Group verified review
The hotel was nice, but the access from the street was very dark, no lighting. We felt a little unsafe
Verified traveler
10.0
/10
Reviewed 103 week(s) ago
Hotels.com verified review
Sandeep and Clementina were excellent hosts! Room was excellent too. Would recommend A++
Michael
Leisure with Partner
8.0
/10
Reviewed 106 week(s) ago
Expedia Group verified review
We loved waking up every morning we were there to a splendid view of Lisbon. The unit was very clean and well-equipped and very comfortable. The staff were super friendly and helpful. We genuinely enjoyed our stay. The hotel is fairly close the Baixa and the metro, however, there is no vehicular access to the hotel and a fair number of stairs to get there. Pack light! (we didn't) and consider it as a built-in stairmaster.
Read More
Verified traveler
10.0
/10
Reviewed 121 week(s) ago
Hotels.com verified review
We really enjoyed our stay at Castello Prime Suites. The view from the deck is truly beautiful, and it was a pleasant surprise to find that the neighborhood is tucked away from the noise and bustle of the city—although it was still in walking distance from many great restaurants, historical attractions, and views of the river. The staff were welcoming, accommodating, and professional, our room was clean and stocked with amenities, the breakfast was delicious, and the cold jacuzzi pool was refreshing after long, hot days of walking around. All around, we had a very pleasant stay!
Read More
Gretchen
Leisure Family
10.0
/10
Reviewed 121 week(s) ago
Expedia Group verified review
This is a lovely hotel. When you walk into the entrance you immediately have an amazing view of the city from the open air lounge. The staff were very friendly and accommodating. The breakfast was plentiful and had a nice variety of foods. The appartement was lovely and very clean. We would definitely return!
Our only problem was with Expedia. They listed the room as big enough for four people. There is only sleeping space for three. At reception, they explained this to us and offered us the opportunity to see the space and try to figure out a solution. We had no where else to go, so we made do. Expedia needs to make this clear.
Read More
Sylvain
10.0
/10
Reviewed 130 week(s) ago
Hotels.com verified review
Friendly staff and great view! Worth the stairs :)
Matt
Leisure with Partner
4.0
/10
Reviewed 137 week(s) ago
Expedia Group verified review
The suit that we had was not clean and had terrible pluming, the sink in the kitchen was not properly installed so we got a foul smell coming up through the sink so we had to leave all the windows open at all times to keep it from smelling of sewer gas. the shower in the bathroom often was without hot water and the shower leaked so much we had to put towels all over the bathroom floor to stop it from leaking to the main room. its smelt of mould and mildew.
Read More
Number of reviews per page
20
40