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Hotel Boss

Hotel
500 Jalan Sultan Road, Lavender, Singapore, Singapore, 199020
Exterior / Building
Exterior / Building
Exterior / Building
Exterior / Building
Exterior / Building
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Impressive
8.5/10
According to 2,973 guests
115 guests talked about strategic locationClean, very strategic location, easy to find food, wi fi is fast
Monica M.
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Based on 1,849 traveler reviews
AC
Parking
Swimming Pool
24-Hour Front Desk
Elevator
Restaurant
WiFi

Nearby attractions
ICA Building
(0.33 km)
Lavender MRT Station
(0.34 km)
Malay Heritage Centre (Istana Kampong Gelam)
(0.39 km)
Sultan Mosque
(0.43 km)
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Review by Traveloka users
Review

Based on 1,813 reviews

8.5
Impressive
Fantastic
917
Very Good
1,632
Satisfying
244
Average
182
Poor
0
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
8.8
- Backpacking
Good hotel, good location, but small room.
8.5
- Shopping & Culinary
Great hotel nice and clean not too far from MRT Station.
9.4
- Shopping & Culinary
The staff allow for early check in and gave us free upgrade (city view). The location is good.
8.5
- Family vacation
Great living in Boss hotel with free WiFi
8.5
- Family vacation
Close to MRT station and food available at the ground floor. Value for money. However counter staff during check-in not very friendly.
8.5
- Business travel
Good location. Near to Levendar MRT and a bus stop right in front of hotel.
9.1
- Business travel
Good building. Nice view and then very clean. I like it.
7.6
- Medical Travel
Good location, clean, but room rate is too high.
8.8
- Romantic Vacation
Nice place near anywhere, good staff, nice room.
8.8
Overall good except a bit noisy when people talking at the corridor.
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Based on
1,849 reviews
Rating
Location
Rooms
Service
Value
Cleanliness
Review from
Business185
Couples614
Solo travel149
Family579
Friends getaway222
Rating Result
Very Bad
150
Bad
161
Average
499
Very Good
732
Extraordinary
307
Danny K
Strategic location in old area of Singapore
This relatively new 19-storey hotel is strategically located near the old areas like Bugis, North Bridge Road, Arab Street, Beach Road and is only a 5-minute walk to the Lavender MRT station which can prove to be a useful springboard to any part of Singapore for the traveler. Another MRT station, Bugis, is not too far away on the other side of the road. There are also many old food establishments all around the hotel and within walking distance. The main business of this hotel must be associated with mass-tourism because the huge reception lobby is always filled with large groups of rowdy tourists who are brought in droves by busloads and that explains why this hotel has a floor specially designated for coaches in the building itself. There is a long reception counter and also two lift towers with many lifts to cater for it. Check-in was terribly inefficient and slow and when we had some problem with Agoda's misrepresentation about breakfast which was advertised when booking but denied when checking in, the manager on duty was ineffective and rudely refused to offer any help to resolve the matter with Agoda. The unprofessional attitude of the manager & staff at reception was one of the downside of this hotel and seldom seen in the service industry anywhere. The hotel room was clean but too small and the bathroom was even tinier. Facilities in the bathroom were basic minimum and shower pressure was weak. Bed and pillows were thin and not comfortable, but air-conditioning okay. There was no space for any wardrobe & there's no ironing facilities in the room. Furthermore the room walls were not sound-proof and voices and shouts could be heard from the corridor in the wee hours and also the shrieks and groans from the neighbours were also not spared. Level 4 is a nice and wide open terrace with smoking areas and you can find the restaurant, a half-sized swimming pool, a small fitness centre, a laundromat with some coin-operated washing machines and driers at $5 per use and also two shared ironing boards for guests besides a number of cozy sitting areas spread around the floor. The top pull of this 3.5 star hotel is its location.
Couples - Nov 20, 2017
hitesh j
Great Location
Had a good time staying here, the location is very accessible to some of the tourist attractions like Little India, Buggis etc. The property was good though the rooms were small. Overall it was a nice stay.
Family - Nov 20, 2017
Pouillou14
Misleading advertising and treacherous behavior
I booked a room via booking.com with the precision in the comments that we required a baby cot since we travelled with our daughter of 8 months. No answer was made from your part to indicate that you did not provide this service. I was told that you could not reach me since I booked via booking.com, I don't think so. Anyway.   On our arrival, before the payment, I asked again about the baby cot to be ready in the room, I was told "Ok sir". When we got to the room, there was no baby cot (of course not), so I called the reception and only at this moment I was told about your policy: “We do not have baby cots sir”. The only solution I was offered was to be upgraded in a room with a simple bed for my daughter. Come on, seriously? A 8 month baby in a single bed? We were then told to leave the hotel and that a refund would be done which I accepted without any drama about the whole situation.    The day after, seeing that I had not been refund, I came to your hotel once again to have a document from you so I could turn to my bank and ask them to see if it was normal and in the process but like I told already, your guest relation manager told me to write an email to you, which I did. I received an answer from you asking some more details about the booking that you already had and I gave them to you once more. Since then, no answer. This is my 4th email and still, no answer, no refund!!!!   Is this standard policy from your company to charge guests and offering them refund that you don't deliver? I could understand it can take time to process but I don't understand and I don't appreciate that you don't answer to emails. I remind you that you work in hospitality, there is a minimum to provide, and it begins with answering emails... Regarding the whole policy of not having baby cots available, even at extra charge, working myself in hospitality for 15 years now, I find it ridiculous but it is just my own opinion. You just need to tell your guests before paying otherwise it is misleading and treacherous.
Family - Nov 19, 2017
patrickkww
You get what you pay for
Well, to write a review about Hotel Boss is actually challenging as opinions about it are so different. When we entered the hotel everything looked like luxury, but when you see the room it is of course not. We go often to Singapore, sometimes to shop there, but sometimes we only stop there on the way to/from Australia. In that case we came from Australia and wanted to spend some nights in a hotel with a swimming pool, but did not really want to spend too much money on the hotel, as Australia itself is already so expensive. So when Singapore is not the major destination of the holiday I would always come back here. There is a swimming pool, the location is very good as Lavender MRT station is just about 200m from the hotel, you can also easily walk to Bugis. The room is VERY small, some might even get problems when you have claustrophobia. It was difficult to be with 3 suitcases in the room. But everything you need is in it, it is just really small. The pool looks very nice, but it is only 1,2m deep, which is not a real pool in my eyes, feels more like a pool for children. But, you have to see the price. The rate is so cheap compared to other hotels with this location in Singapore. We even booked one more night, just that we can keep our room for complete day as our plane left at midnight. For that hotel rate you cannot ask for more, and that makes it really acceptable. I would do it again, when going from/to Australia. I would not book it for a holiday only in Singapore... Even Internet is provided free of charge, and it was a very convenient connection. Disturbing was also that there was no "Do not disturb"sign. Housekeeping staff is not too friendly, and you easily get the feeling to stay in a mass-tourism hotel.
Couples - Nov 18, 2017
deepak s
WORST EXPERIENCE
Only the bad experience in Singapore is this hotel I personal say don’t go for this hotel I asked for coffee cup cz the cup thy kept was alredy used by me So the reception ppl say me to was it for my self My agent gave me this hotel for 4NIGHTS
Couples - Nov 16, 2017
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Hotel facility

Description

Hotel policy

  • Food and Drinks
    • A la carte breakfast
    • A la carte dinner
    • A la carte lunch
    • Restaurant with AC
    • Bar
    • Breakfast
    • Buffet breakfast
    • Breakfast with surcharge
    • Cafe
    • Continental breakfast
    • Dining area
    • Set menu dinner
    • Set menu lunch
  • Public Facilities
    • Parking
    • Coffee shop
    • Early check-in
    • Elevator
    • Late check-out
    • Restaurant
    • Breakfast restaurant
    • Dinner restaurant
    • Lunch restaurant
    • Room service
    • Safety deposit box
    • WiFi in public area
  • Hotel Services
    • Concierge
    • Money changer
    • Doorman
    • Early Check-in
    • Front desk
    • 24-hour Receptionist
    • 24-hour security
    • Late check-out
    • Laundry service
    • Luggage storage
    • Multilingual staff
    • Tours
  • Nearby Facilities
    • ATM/Banking
    • Beauty salon
    • Gift shop
    • Grocery
    • Hair salon
    • Laundry
    • Shops
    • Supermarket
  • In-room Facilities
    • Cable TV
    • Desk
    • Hairdryer
    • In-room safe
    • Refrigerator
    • Shower
    • TV
  • Business Facilities
    • Business center
    • Computer station
    • Conference room
    • Meeting facilities
    • Photocopier
    • Projector
  • General
    • AC
    • Clothes dryer
    • Family room
    • Non-smoking room
    • Swimming pool
    • Smoking area
  • Transportation
    • Limited parking
    • Parking with surcharge
    • Secure parking
  • Things to Do
    • Fitness center
    • Outdoor pool
  • Accessibilty
    • Accessible parking
  • Connectivity
    • Free WiFi

    Check-in and Check-out Time

    Check-in: 2:00 PM
    Check-out: 11:00 AM

    Location
    Hotel Boss is a hotel in a good neighborhood, which is located at Lavender.

    Not only well positioned, but Hotel Boss is also one of hotels near the following ICA Building within 0.33 km and Lavender MRT Station within 0.34 km.

    About Hotel Boss

    Whether you are planning an event or other special occasions, Hotel Boss is a great choice for you with a large and well-equipped function room to suit your requirements.

    This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Hotel Boss.

    Hotel Boss is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

    From business event to corporate gathering, Hotel Boss provides complete services and facilities that you and your colleagues need.

    Have fun with various entertaining facilities for you and the whole family at Hotel Boss, a wonderful accommodation for your family holiday.

    If you plan to have a long-term stay, staying at Hotel Boss is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

    Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

    The hotel’s fitness center is a must-try during your stay here.

    Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

    24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

    Savor your favorite dishes with special cuisines from Hotel Boss exclusively for you.

    WiFi is available within public areas of the property to help you to stay connected with family and friends.

    Hotel Boss is a hotel with great comfort and excellent service according to most hotel's guests.

    Get precious and unforgettable moment during your stay at Hotel Boss.

    Breakfast time start from 06:30 until 10:30.

    Smoking is strictly not allowed in this property, and smoking area is available.

    Pets are NOT allowed.

    Hotel may accept Early check in, subject to room availability, with additional fee.

    Hotel may accept Late check out, subject to room availability, with additional fee.

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    Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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