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Orchard Hotel Singapore
Sustainable Hotel
8.5
/10
Very Good
4,416 reviews
What Guests Say About Their Stay
Bedroom (26)
Distance To City Center (25)
Surroundings (25)
Staff Friendliness (23)
Yenni W.
10.0
/ 10
Had a great stay at Orchard Hotel. We're upgraded to premier room that comes worh bath tub amd king size bed that can fit all three of us. The breakfast buffet is surprisingly varied and when we came at about 8am there were not many guests and the spread is plenty. If you're driving they will give complimentary parking as well. 👍🏼
Foo M. Y.
10.0
/ 10
We had really a great stay! Check in was fast! No deposit required. Beautiful lobby! Got a free upgrade to family room that come with a tent that my daughter love it so much! Extra bed for her to z too. The king bed is so big. They even send in anniversary card wishes and cakes for us! Staff are all so friendly and helpful. Breakfast spread is good too. Really enjoyed our stay and we will be back for sure! Thanks for everything!
Nurul
9.4
/ 10
Booked for my husband's belated birthday celebration. Got the early check in and late check out. No deposit required. Staffs are all very nice and helpful. We also received a complimentary chocolate cake slices with a birthday card from hotel. The pool is really big but no kiddy pool so families with kids please supervise your kids. 10-15mins walk from orchard MRT. Room is clean and spacious. Will come back in the future.
Angeline
8.5
/ 10
Nice stay at Orchard Hotel. Newly renovated room with safe, ironing board, hair dryer, kettle, bath robe, room slipper provided. Also equipped with toiletries, bottles of mineral water, coffee & tea sachets.
Koh L. Y.
9.7
/ 10
Stay was good, staff are all friendly and polite and that includes the housekeeping lady whom we simply walked past. Left a note on my booking reservation about my partner's birthday, and the front desk officer (Dominic) made sure to send 2 slices of cake along with a birthday card via room service! That meant that they had to make sure we are in the room before they sent the cake up, which is really thoughtful. Food at the orchard cafe is really good, plus sweet deal of 20% for in house guests. Overall, stay was pleasant especially with early check in and late check out! Will definitely visit again!
In the Area
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442 Orchard Road, Orchard, Singapore, 238879
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
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442 Orchard Road, Orchard, Singapore, 238879
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Orchard Hotel Singapore
Introduction to Orchard Hotel Singapore
Orchard Hotel Singapore is a luxurious 4-star hotel located in the heart of Singapore’s vibrant Orchard Road, renowned for its shopping and entertainment options. With its contemporary design and warm hospitality, Orchard Hotel offers a comfortable retreat for both business and leisure travelers. The hotel is equipped with modern amenities and provides easy access to the city's major attractions. When you book your stay at Orchard Hotel Singapore through Traveloka, you can take advantage of special offers and streamlined booking options, ensuring a smooth travel experience.
Nearby Attractions Around Orchard Hotel Singapore
Staying at Orchard Hotel Singapore puts you in proximity to numerous attractions. Just a short walk from the hotel is Orchard Road itself, famous for its extensive shopping malls, boutiques, and restaurants. You can explore popular shopping destinations like Ion Orchard and Ngee Ann City, which are only about 500 meters away. For those interested in cultural experiences, the Singapore Botanic Gardens, a UNESCO World Heritage Site, is approximately 2 kilometers from the hotel. This lush green space is perfect for leisurely walks and picnics. Additionally, Traveloka provides options to book various activities, such as guided tours and tickets to local attractions.
Notable Amenities at Orchard Hotel Singapore
Orchard Hotel Singapore boasts a wide array of amenities designed to enhance your stay. The hotel features elegantly furnished rooms equipped with high-speed Wi-Fi, flat-screen TVs, and luxurious bedding for a restful night's sleep. Guests can enjoy a refreshing swim in the outdoor pool or unwind at the spa, which offers a variety of treatments for relaxation and rejuvenation. The on-site restaurant serves a delightful selection of local and international cuisines, ensuring every meal is a culinary experience. Additionally, the hotel provides well-equipped meeting and event spaces, making it an ideal choice for business travelers.
Public Transportation Near Orchard Hotel Singapore
Getting around Singapore is convenient for guests at Orchard Hotel Singapore. The nearest MRT station is Orchard Station, located just a short 5-minute walk from the hotel. This station connects you to the rest of Singapore, making it easy to explore attractions like Marina Bay Sands and Sentosa Island. For those flying into the city, booking your flights through Traveloka can help you find the best options and schedules that suit your travel plans, ensuring a hassle-free arrival.
Service Quality at Orchard Hotel Singapore
The service quality at Orchard Hotel Singapore is exceptional, with a dedicated team of staff committed to providing outstanding hospitality. From the moment you check in, you will be greeted with friendly smiles and personalized service. The staff is knowledgeable about the local area and can assist you with recommendations for dining, shopping, and sightseeing. Whether you need help arranging transportation or booking exciting activities, the team at Orchard Hotel Singapore is dedicated to ensuring a pleasant and memorable experience.
Guest Reviews on Traveloka About Orchard Hotel Singapore
Travelers who have stayed at Orchard Hotel Singapore often share positive reviews on Traveloka. Many guests highlight the hotel’s prime location, cleanliness, and comfortable accommodations as key factors in their satisfaction. The attentive and professional staff consistently receive praise, contributing to a welcoming atmosphere. Guests appreciate the variety of amenities available, particularly the pool and dining options. Overall, the positive feedback reflects a high level of guest satisfaction, making this hotel a top choice for visitors to Singapore.
Exploring the Neighborhood Around Orchard Hotel Singapore
The area surrounding Orchard Hotel Singapore is vibrant and bustling with activity. Within walking distance, you'll find a myriad of shops, cafes, and restaurants, making it a great place to experience the local culture. The nearby Somerset area offers trendy boutiques and entertainment options, while the famous Clarke Quay, known for its nightlife, is just a short ride away. This vibrant neighborhood allows guests to immerse themselves in the local culture while enjoying the many attractions and amenities the city has to offer.
Conclusion: Your Stay at Orchard Hotel Singapore
In conclusion, Orchard Hotel Singapore offers a perfect blend of luxury, comfort, and exceptional service in one of Singapore's most vibrant areas. With its prime location, outstanding amenities, and positive guest feedback, this hotel is an ideal choice for travelers seeking a memorable stay. By booking through Traveloka, you can ensure a smooth travel experience, from securing flights to arranging exciting activities. Don't miss the opportunity to enjoy everything this remarkable hotel and its surrounding area have to offer!
Visit the Traveloka website today and book a room at Orchard Hotel Singapore to not miss out on any accommodation and hotel discount deals!
All facilities in Orchard Hotel Singapore
Bar, Cafe and Lounge
Functional Hall
Lobby
Exterior
Bedroom
Food and Drinks
- Restaurant with AC
- A la carte dinner
- A la carte lunch
- Bar
- Breakfast
- Buffet breakfast
- Breakfast (surcharge)
- Buffet dinner
- Buffet lunch
- Cafe
- Continental breakfast
- Dining area
- Poolside bar
- Set menu dinner
- Set menu lunch
- Snacks
- Snack bar
- Vegetarian meal
Hotel Services
- Bellhop
- Concierge
- Money changer
- Early Check-in
- Express check-out
- 24-hour Receptionist
- 24-hour security
- Late Check-out
- Laundry service
- Luggage storage
- Mobile
- Multilingual staff
- Newspaper
- Porter
- Tours
- Wedding service
Public Facilities
- Parking
- Coffee shop
- Early check-in
- Elevator
- 24-hour room service
- Late check-out
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
Transportation
- Area shuttle
- Area shuttle with surcharge
- Bicycle rental
- Parking with surcharge
- Car rental
- Garage
- Limo or town car service
- Secure parking
- Shopping center shuttle
- Valet parking
- Valet parking (surcharge)
In-room Facilities
- Bathrobe
- Bathtub
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Minibar
- Refrigerator
- Separate shower and tub
- Shower
- TV
General
- AC
- Ballroom
- Banquet
- Connecting rooms
- Family room
- Non-smoking room
- Swimming pool
- Smoke-free
Nearby Facilities
- ATM/Banking
- Beauty salon
- Gift shop
- Grocery
- Hair salon
- Laundry
- Shops
- Supermarket
Business Facilities
- Business center
- Business facilities
- Computer station
- Conference room
- Meeting facilities
- Photocopier
- Projector
Accessibilty
- Accessible bathroom
- Accessible parking
- Disabled access friendly
- Wheelchair accessible
Connectivity
- Internet point
- LAN Internet
- LAN Internet (surcharge)
- Free WiFi
Things to Do
- Fitness center
- Outdoor pool
Sports and Recreations
- Fitness center
Kids and Pets
- Highchairs
Shuttle Service
- Airport transfer (surcharge)
Accommodation Policy & General Information in Orchard Hotel Singapore
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 11:00
Required Documents
Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.
Minimum Age Policy
Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 15:00 - Before 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Orchard Hotel Singapore | 656 |
Number of floors in Orchard Hotel Singapore | 18 |
Another facilities in Orchard Hotel Singapore | Restaurant with AC, A la carte dinner, A la carte lunch, Bar, Breakfast |
Frequently asked question in Orchard Hotel Singapore
What are available facilities at Orchard Hotel Singapore?
There are top facilites at Orchard Hotel Singapore such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Orchard Hotel Singapore?
The standard check-in time at Orchard Hotel Singapore is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Orchard Hotel Singapore provide breakfast?
Yes, Orchard Hotel Singapore provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Orchard Hotel Singapore
Traveloka (3,488)
Other sources (928)
8.5
Very Good
From 3,488 reviews
Provided by travelers on
Cleanliness
8.8
Room Comfort
8.7
Meal
8.3
Location
8.6
Service and Facilites
8.6
People often mention about Orchard Hotel Singapore
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Staff Friendliness (20)
Surroundings (18)
Distance to City Center (17)
Bedroom (17)
Hotel Area (17)
Room Space (16)
Bathroom (16)
Accessibility (14)
Family Friendly (13)
Check-in/out Time (13)
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Traveler Reviews Orchard Hotel Singapore
Number of reviews per page
20
40
Customer reviews
G***m
Leisure
10.0
/10
Reviewed 2 week(s) ago
Good old hotel and still very good in all aspects for a short stay or long stay.
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L***o
8.5
/10
Reviewed 2 week(s) ago
Very satisfying. Strategic location. Expensive price for Indonesians
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RP
Rizki P. D.
Leisure
10.0
/10
Reviewed 2 week(s) ago
Very comfortable & happy nearby Hard Rock Cafe Singapore
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RM
Rosita M.
Transit
9.4
/10
Reviewed 3 week(s) ago
Always stay here when I go to Batam
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Accommodation's Reply
16 Jul 2025
Dear Rosita,
Thank you for your continued trust in Orchard Hotel Singapore! We’re honoured to be your preferred choice whenever you're en route to Batam, and truly appreciate your loyalty.
Your kind words mean a lot to us, and we look forward to making each future visit just as pleasant and comfortable. If there’s anything we can do to make your stays even better, we’d be more than happy to assist.
Best Regards,
Nick Chia
Executive Assistant Manager
mt
maijun t. S.
Leisure
8.3
/10
Reviewed 11 week(s) ago
I stayed here for 3 days during my visit to Singapore. In terms of location, this hotel is very strategic, close to various restaurants and shopping centers. Unfortunately, the cleanliness of the hotel is not well-maintained. Starting from the hotel slippers that smelled terrible, to the bathroom tissue that also had an unpleasant odor. It was really frustrating.
Not only that, the hotel room itself is too cramped, especially the bathroom. They forced a small bathtub into the space, which is unnecessary and only makes the bathroom feel even more cramped. Moreover, they don’t provide mineral water. Instead, they only provide empty bottles that we have to fill with tap water to drink, which is absolutely inappropriate for a five-star hotel standard.
Additionally, the hotel staff is not very friendly; only a few of them are welcoming and smile, while the rest are rude and unfriendly. The only thing I enjoyed during my stay here was the breakfast. Almost all the food tasted good, and the menu was quite varied.
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6 people find it helpful
I***a
10.0
/10
Reviewed 13 week(s) ago
The staff was very friendly and accommodating.
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I***i
Medical
10.0
/10
Reviewed 16 week(s) ago
Good location near orchard, food places nearby
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1 people find it helpful
Accommodation's Reply
09 Apr 2025
Dear Guest,
Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. It is indeed our pleasure that you liked our location and services. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.
Best Regards,
Pearlyn Koh
Assistant Rooms Division Manager
Livia S.
Leisure
9.1
/10
Reviewed 17 week(s) ago
The hotel location is good with good surrounding. The distance to Orchard MRT station is quite far, walking 15-20 minutes, but very close to the bus stop. To Changi Airport, you can take bus number 36 for only 2 dollars. Clean hotel, friendly staff, room with comfortable space, can express check out. Thank you Orchard Hotel, see you again!
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1 people find it helpful
Accommodation's Reply
09 Apr 2025
Dear Livia,
Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We are incredibly pleased to hear that you have enjoyed your stay. It is indeed our pleasure that you liked our location and services. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.
Best Regards,
Pearlyn Koh
Assistant Rooms Division Manager
L***a
Leisure
5.4
/10
Reviewed 19 week(s) ago
The staff was not friendly at check in.
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1 people find it helpful
Accommodation's Reply
09 Apr 2025
Dear L***a,
Thank you for sharing your feedback with us. I am sorry to hear that your recent stay at Orchard Hotel Singapore was not up to our usual standards. We take great pride in providing exceptional guest experiences, and I apologize that we fell short this time. Rest assured that I will share your feedback with the appropriate teams to improve our services and better understand our guests' needs. We hope to have the opportunity to welcome you back in the near future and provide you with a more successful stay. Thank you for taking the time to share your valuable feedback.
Best Regards,
Pearlyn Koh
Assistant Rooms Division Manager
H***a
Medical
8.2
/10
Reviewed 19 week(s) ago
Good hospitality, clean room, nice location.
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Accommodation's Reply
24 Mar 2025
Dear H***a,
Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We are incredibly pleased to hear that you have enjoyed your stay. It is indeed our pleasure that you liked our facilities and services. This is a mark of recognition for our team's dedication to diligently meet our guest's expectations.
We look forward to welcoming you again here in the near future!
Best Regards,
Pearlyn Koh
Assistant Rooms Division Manager
I***I
Leisure
8.5
/10
Reviewed 21 week(s) ago
The hotel staff is very helpful if we need anything. The distance to Orchard Road is quite far if you walk, about 500 meters but there is a bus stop nearby, so you can take the bus if you don't feel like walking.
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Accommodation's Reply
19 Mar 2025
Dear I***I,
Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We are incredibly pleased to hear that you have enjoyed your stay. It is indeed our pleasure that you liked our facilities and services. This is a mark of recognition for our team's dedication to diligently meet our guest's expectations.
We look forward to welcoming you again here in the near future!
Best Regards,
Pearlyn Koh
Assistant Rooms Division Manager
v***s
Leisure
10.0
/10
Reviewed 22 week(s) ago
The hotel atmosphere is comfortable. The hotel staff is friendly.
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1 people find it helpful
Accommodation's Reply
02 Mar 2025
Thank you for the positive review with your recent stay at the Orchard Hotel Singapore. We are incredibly pleased to hear that you have enjoyed your stay. It is indeed our pleasure that you liked our facilities and services. This is a mark of recognition for our team's dedication to diligently meet our guest's expectations.
We look forward to welcoming you again here in the near future!
Best Regards,
Pearlyn Koh
Assistant Rooms Division Manager
vinsensius r. s.
Leisure
10.0
/10
Reviewed 23 week(s) ago
The location is strategic. There is a bus stop in front. It's easy to go anywhere.
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1 people find it helpful
Accommodation's Reply
21 Feb 2025
Dear Visensius,
Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.
Best Regards,
Pearlyn Koh
Assistant Rooms Division Manager
Y***y
Leisure
9.7
/10
Reviewed 24 week(s) ago
When checking in, we were directed to check in independently using a machine, but it turned out that we couldn't, so we had to check in manually. We checked in during the Chinese New Year celebration yesterday, and we were given a gift of 2 oranges in a cute bag. The room was clean and spacious, but unfortunately we didn't have time to explore the rooftop.
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2 people find it helpful
Accommodation's Reply
21 Feb 2025
Dear Guest,
Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.
Best Regards,
Pearlyn Koh
Assistant Rooms Division Manager
A***a
7.9
/10
Reviewed 25 week(s) ago
friendly staff during our stay the AC problem has been fixed but it doesn't work anymore, so I'm too lazy to call a technician, drinking water is not available, it seems like you have to take tap water and then boil it using the available tools, the room is cramped, stuffy smells of cigarettes even though we don't smoke, luckily the friendly staff still helped us, it should have been 3 nights but after only 2 nights we immediately checked out because we couldn't stand the smell of cigarettes and the stuffiness
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Accommodation's Reply
21 Feb 2025
Dear Guest,
Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.
Best Regards,
Pearlyn Koh
Assistant Rooms Division Manager
HP
Harty P.
Leisure
8.5
/10
Reviewed 25 week(s) ago
It was very nice to be given chocolates and a happy honeymoon greeting but forgot to take a photo. The room was clean even though it was not spacious, but still enough for two people. And on the second night in the middle of the night there was an alarm sound, everyone was shocked but it turned out to be a false alarm, and the next day we were given fruits as a sign of apology from the hotel, and on the last day we were allowed to check out late until 12.30 noon. Thank you Orchad hotel, if I go to Singapore again I will stay here.
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2 people find it helpful
Accommodation's Reply
16 Feb 2025
Dear Harty,
Dear Netty,
We want to express our gratitude for the wonderful review you gave us after staying at Orchard Hotel Singapore. It's an honor to have you on your very special occasion, your honeymoon. And we want to congratulate both of you. We take pride in providing exceptional care and comfort to our guests, and we appreciate the opportunity to be a part of your Singapore experience. We're looking forward to welcoming you back again soon.
Best Regards,
Pearlyn Koh
Assistant Room Division Manager
AP
Aditia P.
Leisure
10.0
/10
Reviewed 25 week(s) ago
Best hotel in orchard singapore
1 people find it helpful
Accommodation's Reply
09 Feb 2025
Dear Aditia,
Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We are incredibly pleased to hear that you have enjoyed your stay. We take pride in providing exceptional care and comfort to our guests, and we appreciate the opportunity to be a part of your Singapore experience. We're looking forward to welcoming you back again soon.
Best Regards,
Pearlyn Koh
Assistant Rooms Division Manager
Nh
Nanang h.
8.5
/10
Reviewed 25 week(s) ago
Great location, near bus stop. Clean hotel.
1 people find it helpful
Accommodation's Reply
05 Feb 2025
Dear Nanang,
Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.
Best Regards,
Pearlyn Koh
Assistant Rooms Division Manager
L***a
Business
9.4
/10
Reviewed 25 week(s) ago
I got a room with 1 large bed, I originally ordered twins because it was the cheapest. Thank you
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1 people find it helpful
Accommodation's Reply
05 Feb 2025
Dear L***a,
Thank you for sharing your feedback with us. I am sorry to hear that your recent stay at Orchard Hotel Singapore was not up to our usual standards. We take great pride in providing exceptional guest experiences, and I apologize that we fell short this time. We hope to have the opportunity to welcome you back in the near future and provide you with a more successful stay. Thank you for taking the time to share your valuable feedback.
Best Regards,
Pearlyn Koh
Assistant Room Division Manager
T***g
5.0
/10
Reviewed 26 week(s) ago
Worst hotel experience ever everything is dirty, there is no water or anything in the room, bed sheet is dirty, bathtub is dirty, disgusting, avoid at all cost this is not a 5 star hotel
1 people find it helpful
Accommodation's Reply
09 Feb 2025
Dear T**g,
Thank you for taking the time to share your feedback about your recent stay at our hotel. We sincerely apologize for any inconvenience or disappointment you experienced during your visit. We take all guest reviews seriously, and we appreciate your honesty in bringing these issues to our attention.
We understand that your experience fell short of your expectations, and we truly regret any inconvenience caused. We would like to assure you that your concerns have been noted and shared with the relevant departments for immediate attention and improvement. We are committed to providing exceptional service and a comfortable stay for all our guests, and we deeply apologize for any lapse in meeting those standards.
We value your patronage and hope to have the opportunity to provide you with a better experience in the future.
Best Regards,
Pearlyn Koh
Assistant Rooms Division Manager
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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