Staying at Clouds Estate is a good choice when you are visiting Stellenbosch.
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Clouds Estate
Hotels
9.6
/10
Exceptional
252 reviews
What Guests Say About Their Stay
Michelle
10.0
/ 10
We stayed in a deluxe villa on the estate. Communication prior to arrival was excellent and it was easy to book a reasonably priced transfer from the airport. They kindly allowed us a complimentary (very) early check in and that was fantastic after a long flight. The room was very spacious with a stunning view from the patio. It was quiet and peaceful. There was a working kitchen with a coffee machine and tea and coffee and complimentary wine, beer and snacks. The amenities were very comprehensive. The bed was large and comfortable with good air conditioning. Breakfast was fantastic with lots of cut fruit, yoghurts, meats, cheeses, smoked salmon and pastries plus a cooked to order hot choice (including eggs royale!). My husband is very fussy about his coffee but said the coffee he was served was perfect. We had lunch and dinner there and although there was limited choice, all the meals were very tasty and the portions large. We had a private wine tasting of five of the Estate’s wines which we really enjoyed. Service was extremely friendly and efficient. We had a fabulous stay and would highly recommend a stay here if in stellenbosch.
Natalie
10.0
/ 10
We are repeat guest and Clouds never disappoints. The service, view and tranquility is amazing. Looking forward to our next trip
Werner
10.0
/ 10
Exceptional view, great landscaping, modern and clean room, friendly staff. We had a wonderful stay.
In the Area
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Helshoogte Road, Stellenbosch, Cape Winelands District Municipality, Province of the Western Cape, South Africa, 7560
Main Facilities
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Restaurant
Swimming Pool
WiFi
Available Room Types in Clouds Estate
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What's around Clouds Estate
Helshoogte Road, Stellenbosch, Cape Winelands District Municipality, Province of the Western Cape, South Africa, 7560
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Discover More About Clouds Estate
Location
Staying at Clouds Estate is a good choice when you are visiting Stellenbosch.
About Clouds Estate
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
Savor your favorite dishes with special cuisines from Clouds Estate exclusively for you.
Clouds Estate is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Clouds Estate.
All facilities in Clouds Estate
Others
Things to Do
- Wine tasting room
- Outdoor pool
- Garden
- Spa
- Vineyard
- Barbecue
- Pool sun loungers
Hotel Services
- Tours
- Luggage storage
- Front desk
- Laundry service
- Concierge
Public Facilities
- Others
- Restaurant
- Safety deposit box
- Coffee/tea in lobby
General
- Banquet
- Smoking area
- Terrace
Food and Drinks
- Bar
- Winery
Business Facilities
- Meeting rooms
- Conference rooms
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Accommodation Policy & General Information in Clouds Estate
Important Note
- Airport shuttle fee: ZAR 1300 per room (one-way)
- Rollaway bed fee: ZAR 950.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 7 AM - 9 PM. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, Swimming Pool, WiFi |
Check-In / Check-Out Time | From 14:00 - to 11:00 |
Available rooms at Clouds Estate | 13 |
Number of floors in Clouds Estate | 2 |
Another facilities in Clouds Estate | Wine tasting room, Outdoor pool, Garden, Spa, Vineyard |
Frequently asked question in Clouds Estate
What are available facilities at Clouds Estate?
There are top facilites at Clouds Estate such as Restaurant, Swimming Pool, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Clouds Estate?
The standard check-in time at Clouds Estate is starting from From 14:00 while the latest check-out time is at Before 11:00
What is the star rating of Clouds Estate?
Clouds Estate is a 5.0-star hotel.
How many floors does Clouds Estate have?
Clouds Estate has 2 floors.
How many rooms are available at Clouds Estate?
Clouds Estate has 13 rooms in total.
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More Reviews from Other Guests in Clouds Estate
Overall Ratings & Reviews Clouds Estate
Other sources (252)
9.6
Exceptional
From 252 reviews
Cleanliness
9.6
Room Comfort
9.6
Location
10.0
Service and Facilites
9.4
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Traveler Reviews Clouds Estate
Number of reviews per page
20
40
Top reviews
Michelle
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
We stayed in a deluxe villa on the estate. Communication prior to arrival was excellent and it was easy to book a reasonably priced transfer from the airport. They kindly allowed us a complimentary (very) early check in and that was fantastic after a long flight. The room was very spacious with a stunning view from the patio. It was quiet and peaceful. There was a working kitchen with a coffee machine and tea and coffee and complimentary wine, beer and snacks. The amenities were very comprehensive. The bed was large and comfortable with good air conditioning. Breakfast was fantastic with lots of cut fruit, yoghurts, meats, cheeses, smoked salmon and pastries plus a cooked to order hot choice (including eggs royale!). My husband is very fussy about his coffee but said the coffee he was served was perfect. We had lunch and dinner there and although there was limited choice, all the meals were very tasty and the portions large. We had a private wine tasting of five of the Estate’s wines which we really enjoyed. Service was extremely friendly and efficient. We had a fabulous stay and would highly recommend a stay here if in stellenbosch.
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Christopher
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Breathtaking view
Natalie
10.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
We are repeat guest and Clouds never disappoints. The service, view and tranquility is amazing. Looking forward to our next trip
Werner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Exceptional view, great landscaping, modern and clean room, friendly staff. We had a wonderful stay.
JAMES
Leisure
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
It is a Beautiful property with stunning views
Kris
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Stunning views from the hotel, excellent wine list and restaurant. Room was gorgeous and the staff could not do enough for us. Thank you.
Hennie
10.0
/10
Reviewed 35 week(s) ago
Hotels.com verified review
Excellent accommodation with wonderful views
Hayley
10.0
/10
Reviewed 36 week(s) ago
Hotels.com verified review
The best view in Cape Town! The grounds are incredible with a view across stellenbosch.
Amazing modern decor with five star service and food.
Martin
10.0
/10
Reviewed 37 week(s) ago
Hotels.com verified review
A fantastic hotel in a perfect location. Staff were exceptional. Facilities excellent. Would definitely stay again.
Valerie
Leisure with Friends
10.0
/10
Reviewed 41 week(s) ago
Expedia Group verified review
Clouds is a beautiful property. The staff, Unica and Murica were fantastic. They were patient and most helpful. The breakfast and dinner meals were very delicious. Transportation with Winston was easy and the cost was very practical. I'm very excited to visit Clouds Estate again in the very near future.
Adele
Leisure with Partner
10.0
/10
Reviewed 49 week(s) ago
Expedia Group verified review
This is luxury personified. Stunning views, wonderful rooms with the option to stay in bespoke accommodation. Such as a private pool or hot tub options. There is simply no better view on the Helshgoote Pass. Staff were extremely helpful with nice touches to enhance guests stay throughout. This is a high end luxury hotel with a relaxed atmosphere we will definitely be returning.
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Natalie
10.0
/10
Reviewed 50 week(s) ago
Expedia Group verified review
The staff went above and beyond in helping celebrate my partner's birthday.
Jackie
10.0
/10
Reviewed 53 week(s) ago
Expedia Group verified review
Lovely hotel in beautiful location
david
8.0
/10
Reviewed 54 week(s) ago
Hotels.com verified review
A lovely hotel, friendly comfortable and with a lot of nice art work inside and around. We have stayed here before, so knew what to expect. Things were not so good this time in the restaurant though. The dinner menu was very limited, with only four mains. The spaghetti of the day was the same every day, so was the fish of the day on an inedible veg base. There was another pasta, a lasagne with egg plant which was bland the . Staying for four days we had to go out to get a decent meal. Breakfast was great as usual.
Our other complaint was when coming back at 8pm having been out, there was no one at the gate to let us into the drive. We spent 15 minutes flashing the car lights, hooting the horn. To no avail. The gate call buttons were not working, and my wife had to squeeze through the gate and walk 10 minutes uphill in the dark to get someone to open the gates. We got no apology!
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Arlene
Leisure Family
4.0
/10
Reviewed 55 week(s) ago
Expedia Group verified review
Very disappointed. Rooms not as in the picture. This is not high end. We booked the new suite which had pictures of vineyard views and we got dark room facing trees. The room was not great - hair on floor, dirty work tops, broken security gate, blocked shower, dark bed sheets (hate that as you can’t be sure clean and not typical in 5 star). The room is new and furnished to a good standard but the wider hotel is really more 3 star and very basic. Staff lovely and super helpful, but the manager had a real attitude, doesn’t want to hear anything negative, didn’t come back as she said she would on our issues and only interested in her margin.
We booked for 4 days and left after 2. Very disappointing and wouldn’t recommend if you are looking for a 5 start experience. There are far better hotels for the same money in the area.
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Natalie
10.0
/10
Reviewed 57 week(s) ago
Hotels.com verified review
Fabulous. excellent service. amazing rooms and pool
Tobin J
Friends and Family
10.0
/10
Reviewed 59 week(s) ago
Hotels.com verified review
An amazing stay. Service was excellent - in particular Hugo and Abigail stepped in when one of our party was ill, contacting a doctor and the local hospital on our behalf. The villa we stayed in was spectacular, with an infinity pool for the villa area. Food was outstanding as were the wines.
Joanna
Leisure with Friends
8.0
/10
Reviewed 61 week(s) ago
Expedia Group verified review
I’m glad we stayed here- great location and views of the landscape. I would have expected a little more knowledge from staff on a variety of things and the breakfast was satisfactory. Not sure I would have eaten dinner in the hotel. I would recommend only 1-3 night stay here
Jeremy
Leisure with Partner
10.0
/10
Reviewed 61 week(s) ago
Expedia Group verified review
Staff and facilities are superb. When checking in they gave you a choice of wine or soft drinks and some cheese and biscuits. They take your bags to the room. They have an on site restaurant which is a little limited, but with the number of guests it’s great that they now do this, so you can have an evening meal without having to going out. This is a boutique hotel where the staff are so friendly and accommodating. Sheldon and all the other staff are just amazing. The rooms are a good size and the bed was really comfortable, the infinity pool is lovely and the views are spectacular. We had an early check out before breakfast service and they sent us off with a huge breakfast with yoghurt, fruit, croissants, muffins, sandwiches and drinks. Typical of the attention to service that you get at Clouds Estate. Just a fantastic stay!!!
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Connor
Leisure with Partner
10.0
/10
Reviewed 71 week(s) ago
Expedia Group verified review
We had a really lovely stay here for part of our honeymoon! The views are breathtaking, and the room was clean, large, and modern, and it was easy to get to both Stellenbosch and Franschoek as needed. The team was really helpful, even providing breakfast packs for our extremely early departure, which was very appreciated.
Number of reviews per page
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40
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