Does Grupotel Orient provide parking?

Yes, Grupotel Orient provides parking. Please confirm details directly with the hotel.

What do past guests say about Grupotel Orient?

Grupotel Orient is well-known for its Cleanliness, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

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Grupotel Orient

Name: Grupotel Orient
Address: Carrer de la Duna, 3, Palma de Mallorca, Palma de Mallorca, Mallorca, Balearic Islands, Spain, 7600, Carrer de la Duna, 3, Comunitat Autònoma de les Illes Balears, 7600, Spain
Rating: 8.2

Hotels

8.2

/10

Very Good

313 reviews

What Guests Say About Their Stay

Verified traveler

10.0

/ 10

Unique part of the hotel was friendly, helpful and very kind of staff they had. I would like to recommend to everyone to stay ın Grupotel Orient, where we felt safe, welcomed, enjoyed every minute of our stay. The night shows and kive musics were also good surprise. Thank you for management who thought about every details to make their guests to feel comfortable like at home and thank you to all workers of the hotel, who did not work to just earn a wage but put their good heart and lights on work and services.

Verified traveler

10.0

/ 10

Staff all very friendly Spotlessly clean the whole property and pool areas Food, for an all inclusive hotel was excellent

Verified traveler

10.0

/ 10

Very friendly and helpful staff! The hotel even prepared some dinner for us although we were late and the restaurant was already closed.

In the Area

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Carrer de la Duna, 3, Palma de Mallorca, Palma de Mallorca, Mallorca, Balearic Islands, Spain, 7600

Main Facilities

Swimming Pool

Restaurant

24-Hour Front Desk

WiFi

Elevator

Grupotel Orient is a hotel is located at Palma de Mallorca. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in Grupotel Orient

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What's around Grupotel Orient

Carrer de la Duna, 3, Palma de Mallorca, Palma de Mallorca, Mallorca, Balearic Islands, Spain, 7600

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Discover More About Grupotel Orient

General

Near Aqualand El Arenal

Location

Located in Palma de Mallorca, Grupotel Orient is by the sea, within a 15-minute drive of El Arenal Beach and Mallorca Son Moix Stadium. This family-friendly hotel is 8.7 mi (14 km) from Cathedral of Santa Maria of Palma and 10.3 mi (16.6 km) from Mallorca Casino.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Hipotels Convention Centre - 0.5 km / 0.3 mi
Playa de Palma - 0.7 km / 0.4 mi
La Porciuncula Church - 1 km / 0.6 mi
El Arenal Beach - 1.7 km / 1.1 mi
Port of El Arenal - 2.3 km / 1.4 mi
Aqualand El Arenal - 2.6 km / 1.6 mi
Platja de Can Pastilla - 4.1 km / 2.6 mi
Platja d'Or - 4.5 km / 2.8 mi
San Antonio de la Playa Marina - 4.8 km / 3 mi
Cala Estancia - 4.8 km / 3 mi
Circuito Mallorca - 5.7 km / 3.6 mi
Es Carnatge - 7 km / 4.4 mi
FAN Mallorca Shopping - 8.2 km / 5.1 mi
Hospital Sant Joan de Déu Palma de Mallorca - 9.1 km / 5.7 mi
Golf Son Antem - Mallorca - 9.3 km / 5.8 mi

The preferred airport for Grupotel Orient is Palma de Mallorca Airport (PMI) - 7.7 km / 4.8 mi

Facilities

Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as outdoor tennis courts, an outdoor pool, and an indoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room. Getting to nearby attractions is a breeze with the area shuttle (surcharge).

Business Facilities

Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Palma de Mallorca? This hotel has 2045 square feet (190 square meters) of space consisting of conference space and a meeting room.

Dining

Stop by the hotel's restaurant for dinner, or grab snacks at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.

Rooms

Make yourself at home in one of the 272 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers.

All facilities in Grupotel Orient

Bar, Cafe and Lounge

Swimming Pool

Entertainment Facility

Fitness Center

Functional Hall

Things to Do

Outdoor pool
Indoor pool
Turkish bath
TV lounge
Spa
Garden
Library
Sauna
Pool sun loungers

Hotel Services

Laundry service
Multilingual staff
Luggage storage
24-hour Receptionist
Concierge

Public Facilities

Coffee shop
Elevator
Smoke-free area
Safety deposit box

Sports and Recreations

Fitness center
Game room
Mini golf
Billiard

Transportation

Bicycle storage
Bicycle rental
Area shuttle

Food and Drinks

Poolside bar
Snack bar

General

Banquet
Terrace

Accessibilty

Accessible bathroom
Disabled access friendly

Business Facilities

Conference rooms
Computer station

Family-friendly Facilities

Children pool

Connectivity

Free WiFi

Nearby Facilities

Laundry

Accommodation Policy & General Information in Grupotel Orient

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 11:00

Pets

Service Animals Allowed

Additional Policy

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Professional property host/manager, Contactless check-out is available, No rollaway/extra beds available, Beach nearby, Cashless transactions are available, Travelife, Contactless check-in is available, Essential workers only - NO

General Information

Popular Facilities	Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time	From 15:00 - to 11:00
Available rooms at Grupotel Orient	272
Number of floors in Grupotel Orient	7
Another facilities in Grupotel Orient	Outdoor pool, Indoor pool, Turkish bath, TV lounge, Spa

Frequently asked question in Grupotel Orient

What are available facilities at Grupotel Orient?

There are top facilites at Grupotel Orient such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Grupotel Orient?

The standard check-in time at Grupotel Orient is starting from From 15:00 while the latest check-out time is at Before 11:00

What is the star rating of Grupotel Orient?

Grupotel Orient is a 4.0-star hotel.

How many floors does Grupotel Orient have?

Grupotel Orient has 7 floors.

How many rooms are available at Grupotel Orient?

Grupotel Orient has 272 rooms in total.

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More Reviews from Other Guests in Grupotel Orient

Overall Ratings & Reviews Grupotel Orient

Other sources (313)

8.2

Very Good

From 313 reviews

Cleanliness

8.8

Room Comfort

8.0

Location

8.0

Service and Facilites

8.4

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Traveler Reviews Grupotel Orient

Number of reviews per page

Top reviews

Leisure with Partner

4.0

/10

Reviewed 33 week(s) ago

Expedia Group verified review

On a positive note first we were happy with the room, house keeping, bar area and the bar staff. On a negative note, we weren’t impressed with the food or the waiting staff. The food hardly warm and the quality of the ingredients was a lot to be desired on certain items. The crockery and glass ware not up to a clean standard. Waiting staff were busy but we were disappointed not to be offered a drink with our meal even though we tried to attract their attention. This also happened at breakfast time so we did not have a hot drink. Everyone else seemed to be offered. To be woken at 4am on two occasions by people returning to their rooms, shouting and singing and banging around etc not acceptable, this lasted for between 45 and 60 minutes. All in all a disappointing experience. We were happy enough with the location etc but with the negatives we would not choose to return as we left disappointed.

Jonathon

Leisure with Partner

6.0

/10

Reviewed 40 week(s) ago

Expedia Group verified review

I’d rate this more as a 3-star than a 4-star hotel. Check in: The man on reception when we arrived was really nice and welcoming, no issues there. Don’t know his name but he was bald (sorry). Check out: Completely different story. There were three people on reception – a middle-aged brunette man, an older man sitting down, and an older woman – and they were honestly so rude. They tried to charge us an extra £1000, saying we hadn’t paid, even though we had the receipt right in front of them. Instead of even checking properly, the brunette guy and woman just kept repeating, “we wouldn’t have the bill if you’d already paid.” We had to message Expedia (who we booked through), and when Expedia called the hotel, the older guy answered and actually said, “I don’t know why the hell they’re calling you.” In the end, it turned out we were right and we had paid, but there were no apologies at all. They also tried to charge us for soft drinks during meals, even though we were all-inclusive. Again, once we pointed it out, they took it off, but still no apology. Other cons: Bed was really uncomfortable, food very repetitive, gym wasn’t great, and the pool was tiny. Pros: Room was clean, nice view, short 10 min walk to the beach. Most of the staff throughout our stay were actually really lovely – it was just the reception team on check-out that left a bad taste. Overall, I wouldn’t call this a 4-star experience and wouldn’t return.

karam

Leisure

10.0

/10

Reviewed 47 week(s) ago

Expedia Group verified review

Clean , organized hotel and near to bus station and beach

Gina

Leisure with Friends

8.0

/10

Reviewed 48 week(s) ago

Expedia Group verified review

Quiet rooms, great breakfast buffet but our air condition wasn’t working. This is innacceptable in a place where you have 33 degrees every day.

Michael

Leisure with Friends

8.0

/10

Reviewed 56 week(s) ago

Expedia Group verified review

Lovely place to stay BUT very noisy especially at night.

Liam

8.0

/10

Reviewed 58 week(s) ago

Hotels.com verified review

Clean hotel, friendly bar and reception staff. Pool was lovely (and quiet, during my stay!) Food was a little bit hit-and-miss with the all-inclusive, but there was generally a wide selection available.

Nele

Leisure with Friends

10.0

/10

Reviewed 91 week(s) ago

Expedia Group verified review

Very friendly staff and perfect location!

Ramona

Leisure Family

8.0

/10

Reviewed 94 week(s) ago

Expedia Group verified review

Grupotel Orient in Mallorca advertises itself as a four-star establishment, but in reality, it is more akin to a good three-star hotel. While it was clean, the facilities have clearly aged and no longer meet the standards one would expect from a four-star property. The hotel staff were quite authoritarian, creating the impression that they were looking for any opportunity to impose rules, which negatively affected the overall experience. Another downside was the air conditioning system, which could not be adjusted to the desired temperature but was instead set according to the hotel's preference. Additionally, the pool and sun loungers were insufficient for the size of the hotel, which has seven floors. Even at the pool's opening time at 10 a.m., there was already a queue for sun loungers. On the positive side, the hotel is well-located, just a 15-minute walk from the beach. The beach itself was a true oasis of relaxation, with a beautiful sea that made the effort worthwhile. In conclusion, the hotel does not live up to its four-star rating, and the overall experience was mixed, with both positive and negative aspects.

Jessica

Leisure Family

6.0

/10

Reviewed 108 week(s) ago

Expedia Group verified review

The property is ok, but a lot could be improved with the facilities and warmness of staff. Had to pay cash for a towel deposit which was unexpected and didn't have any.

Debra

8.0

/10

Reviewed 138 week(s) ago

Hotels.com verified review

Only a one night stay but comfortable & with a pleasant view - always a plus when you want to relax in the evening.

Sylvia

Leisure

6.0

/10

Reviewed 141 week(s) ago

Expedia Group verified review

The restaurant and staff and choice of food was beyond my expectations, i would definitely rate that a 4 star. The spar facilities also fab! Hotel rooms i would rate a 3* as certain things are in need of an upgrade. Their was alot of noise all throughout the nights, "lots of knocking on doors, there was no consideration towards the other guests at all"! When notified reception, it was delt with very well however it's a constant turnover so the same problem with a different room, had minimal sleep over 2 of the nights. It was mentioned from a female member of reception staff that, we try and put all the old together on the same floor, "so what about young families with small children "do you also have a seperate floor for them"! Nobody likes to be put in a box only for you to accommodate the customer's you find matter the most!

Jairo

Leisure

10.0

/10

Reviewed 142 week(s) ago

Expedia Group verified review

Everything excellent!!

Wayne Anthony

10.0

/10

Reviewed 143 week(s) ago

Expedia Group verified review

Excellent

Ria

Leisure

8.0

/10

Reviewed 145 week(s) ago

Expedia Group verified review

Wonderful hotel

Verified traveler

Friends and Family with Friends

8.0

/10

Reviewed 192 week(s) ago

Hotels.com verified review

Beds are very stiff and a little expensive for an all inclusive but the included drinks were good. The food was pretty good! Staff at the front desk was very friendly and the dining area staff were amazing.

Verified traveler

Business and Leisure

8.0

/10

Reviewed 348 week(s) ago

Expedia Group verified review

Good location to the beach. Only 10 min walk. Property is nice. Clean and fairly modern. Big percentage of German visitors. Staff are accommodating. Views from the rooms are not the best.

Wayne

Friends and Family Family

8.0

/10

Reviewed 353 week(s) ago

Hotels.com verified review

A very good stay, room was very modern and clean, food was fantastic as was the service,

david

8.0

/10

Reviewed 353 week(s) ago

Hotels.com verified review

Hotel was very clean as were the rooms. Majority of staff helpful and polite. One draw back is that there is quite a steep hill up to the entrance. On the whole I would return.

Verified traveler

Leisure

10.0

/10

Reviewed 355 week(s) ago

Expedia Group verified review

Verified traveler

Leisure with Partner

10.0

/10

Reviewed 357 week(s) ago

Expedia Group verified review

Staff all very friendly Spotlessly clean the whole property and pool areas Food, for an all inclusive hotel was excellent

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