NH Ciudad de Santander

Hotels
8.6
/10
Very Good
222 reviews

What Guests Say About Their Stay

Mark
10.0
/ 10
Steps and ramp access to entrance. -Spacious Lobby with seating. Reception Desk with English speaking staff members. -Helpful and polite staff. -Clean premises. -Free WiFi, username & password provided on check-in. -Two lifts to all floors. -Room 307, twin single beds. Keycard entry. Two sliding door cupboard hanging space and shelves, electronic safe (free). Desk and chair, lamp, tea & coffee making facilities with kettle, bottle opener. One complimentary bottle of water. Fridge (contents chargeable). Wall-mounted Philips TV. Round table with an upholstered chair, lamp. Beds with bedside tables. Telephone. Long wall mirror. Suitcase stand. Multiple power sockets with USB charger ports. Effective air-con. Double-glazed window with view of trees, apartment blocks and street below. Bathroom with bath-shower, toilet, bidet, basin, NH branded toiletries, large mirror, hairdryer, heated towel rack. -When logged onto hotel WiFi you have access to the hotel’s website which includes a useful Santander city guide, minibar prices, and the ability to request amenities for the room. -Car park. Cons: -Room - minibar expensive, eg Coca Cola €4. (Remember: only ONE bottle of water is complementary). -Breakfast - expensive, from €16.90pp. We brought spoons & bowls with us and purchased food & drink from the ‘Unide supermercado’ convenience store (also sells alcohol) across the road from the hotel. -Room - occasional dog barking from an adjacent room.
Rebecca
10.0
/ 10
Arrived early but checked in with no problems. English speaking reception staff Car parking available Great location close to bars and the sea Pet friendly
Peter
10.0
/ 10
Great location walkable to Centro and the Santander Bay in a few minutes. Comfortable and clean and a great breakfast. Staff super friendly. Will stay again.
In the Area
See Map
Paseo Menendez Pelayo, 13-15, Santander, Cantabria, Spain, 39006

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
NH Ciudad de Santander is located in area / city Santander. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around NH Ciudad de Santander

Paseo Menendez Pelayo, 13-15, Santander, Cantabria, Spain, 39006
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Location


NH Ciudad de Santander is located in area / city Santander.

About NH Ciudad de Santander

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at NH Ciudad de Santander.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

NH Ciudad de Santander is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, NH Ciudad de Santander is the right place to stay.

All facilities in NH Ciudad de Santander

Others NH Ciudad de Santander
Others

Hotel Services

  • Laundry service
  • Multilingual staff
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • 24-hour Receptionist

Public Facilities

  • Others
  • Coffee shop
  • Elevator
  • Smoke-free area
  • Safety deposit box

Business Facilities

  • Meeting facilities
  • Conference room
  • Conference center
  • Business center
  • Conference rooms

Food and Drinks

  • Bar
  • Breakfast
  • Snack bar

General

  • Parking
  • Banquet
  • Parking (surcharge)

Connectivity

  • Free WiFi

Accommodation Policy & General Information in NH Ciudad de Santander

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately EUR 13 to 32 per person
  • Covered self parking fee: EUR 15 per night
  • Nearby parking fee: EUR 11 per night (984 ft away)
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 39.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts major credit cards and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at NH Ciudad de Santander
62
Number of floors in NH Ciudad de Santander
4
Another facilities in NH Ciudad de Santander
Laundry service, Multilingual staff, Newspaper in lobby, Wedding service, Luggage storage

Frequently asked question in NH Ciudad de Santander

What are available facilities at NH Ciudad de Santander?
There are top facilites at NH Ciudad de Santander such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at NH Ciudad de Santander?
The standard check-in time at NH Ciudad de Santander is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does NH Ciudad de Santander provide breakfast?
Yes, NH Ciudad de Santander provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of NH Ciudad de Santander?
NH Ciudad de Santander is a 3.0-star hotel.
How many floors does NH Ciudad de Santander have?
NH Ciudad de Santander has 4 floors.
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More Reviews from Other Guests in NH Ciudad de Santander

8.6
Very Good
From 222 reviews
Cleanliness

9.0

Room Comfort

8.2

Service and Facilites

9.0

Sort by
Most Relevant
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Traveler Reviews NH Ciudad de Santander

Number of reviews per page
20
40
Top reviews
Karen
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Helpful staff
Jose
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staff excellent
Mark
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Steps and ramp access to entrance. -Spacious Lobby with seating. Reception Desk with English speaking staff members. -Helpful and polite staff. -Clean premises. -Free WiFi, username & password provided on check-in. -Two lifts to all floors. -Room 307, twin single beds. Keycard entry. Two sliding door cupboard hanging space and shelves, electronic safe (free). Desk and chair, lamp, tea & coffee making facilities with kettle, bottle opener. One complimentary bottle of water. Fridge (contents chargeable). Wall-mounted Philips TV. Round table with an upholstered chair, lamp. Beds with bedside tables. Telephone. Long wall mirror. Suitcase stand. Multiple power sockets with USB charger ports. Effective air-con. Double-glazed window with view of trees, apartment blocks and street below. Bathroom with bath-shower, toilet, bidet, basin, NH branded toiletries, large mirror, hairdryer, heated towel rack. -When logged onto hotel WiFi you have access to the hotel’s website which includes a useful Santander city guide, minibar prices, and the ability to request amenities for the room. -Car park. Cons: -Room - minibar expensive, eg Coca Cola €4. (Remember: only ONE bottle of water is complementary). -Breakfast - expensive, from €16.90pp. We brought spoons & bowls with us and purchased food & drink from the ‘Unide supermercado’ convenience store (also sells alcohol) across the road from the hotel. -Room - occasional dog barking from an adjacent room.
Read More
peter
2.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Really no good an over priced hotel in poor condition. Expensive and was supposed be a dog friendly hotel. Well my advice is find somewhere else. You must sign a form saying dogs can not be left unaccompanied. Dinner plans out the window. Place in need of refurbishing and with parking, breakfast and cost for dogs came for 1 night to 240EUR. At best this is a 2 star hotel old bathrooms old lifts and tight parking. My advice is avoid.
Read More
Bernard
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

First, the service was great and my complements to the staff. However, we were beset with problems. Our room's AC was not working. We were moved to a very small room with a window looking out on the parking lot. Fortunately, it had working AC. We were then moved back to our initial room but they forgot we had been moved and then they thought our room was vacant and gave it to another guest. This was quickly rectified. The location was great. The hotel needs to have an remodeling update. There damage was wear and tear to the room, but nothing severe. Due to a storm, there was no wifi for a couple days.
Read More
Rebecca
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Arrived early but checked in with no problems. English speaking reception staff Car parking available Great location close to bars and the sea Pet friendly
Peter
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great location walkable to Centro and the Santander Bay in a few minutes. Comfortable and clean and a great breakfast. Staff super friendly. Will stay again.
Jannicke-Marie
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

We had a lovely stay at this hotel and was even lucky enough to get a balcony room. The rooms are spacious, clean and the beds are comfortable - no complaints. Both the reception- and cleaning staff was very kind and helpful. Because of this, the good location and the fact that they are dog friendly, we would absolutely stay here again if we return to Santander.
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Francesco
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Large comfortable room. Conveniently located at walkable distance from the centre. The car park is a bit expensive and quite narrow.
Margarita
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Excellent location. Amazing, very helpful front desk staff. Comfortable beds.
Juan
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 67 week(s) ago

Hotels.com verified review

Excellent hotel! Staff was very accommodating and friendly!
Francisco
8.0
/10
Reviewed 69 week(s) ago

Hotels.com verified review

the place was nice, but with very limited parking that was failed to be disclosed on the Hotel.com website. on our arrival, on a rainy night no parking was available . having to park 5 blocks away and having to climb a steep him. had I know the limitations, I would have booked on another hotel. the rest of the nights I was able to park in the hotel parking
Read More
julito
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 91 week(s) ago

Expedia Group verified review

Very nice place to stay
David
10.0
/10
Reviewed 92 week(s) ago

Hotels.com verified review

Second time I’ve stayed here. Ideal stopover for the Ferry and they are good with dogs (they put a dog bed in the room). Staff always friendly and helpful.
Michael
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 142 week(s) ago

Hotels.com verified review

Extremely friendly and welcoming reception staff. Smooth , no hassle checkin and out. Great location, breakfast was superb, hot and cold options were varied and good quality products. Service again was excellent. Would definitely use again.
Laura
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 148 week(s) ago

Expedia Group verified review

Solo nos quedamos por una noche y todo estuvo muy bien. Las atenciones excelentes, parking pago en el mismo hotel y pudimos conocer Santander caminando ya que está bien ubicado.
David
10.0
/10
Reviewed 173 week(s) ago

Hotels.com verified review

Really pleasant stay. Staff were super friendly and relaxed (seems to be very common in Santander). Walking distance to the main beaches and centre of town.
John
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 182 week(s) ago

Expedia Group verified review

Central very pleasant staff plan to return
Christopher
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 198 week(s) ago

Expedia Group verified review

Nice location
Paul
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 199 week(s) ago

Hotels.com verified review

Fantastic location and great service.
Number of reviews per page
20
40

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Others 4 NH Ciudad de Santander

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 222 reviews
Cleanliness

9.0

Room Comfort

8.2

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews NH Ciudad de Santander

Number of reviews per page
20
40
Top reviews
Karen
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Helpful staff
Jose
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staff excellent
Mark
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Steps and ramp access to entrance. -Spacious Lobby with seating. Reception Desk with English speaking staff members. -Helpful and polite staff. -Clean premises. -Free WiFi, username & password provided on check-in. -Two lifts to all floors. -Room 307, twin single beds. Keycard entry. Two sliding door cupboard hanging space and shelves, electronic safe (free). Desk and chair, lamp, tea & coffee making facilities with kettle, bottle opener. One complimentary bottle of water. Fridge (contents chargeable). Wall-mounted Philips TV. Round table with an upholstered chair, lamp. Beds with bedside tables. Telephone. Long wall mirror. Suitcase stand. Multiple power sockets with USB charger ports. Effective air-con. Double-glazed window with view of trees, apartment blocks and street below. Bathroom with bath-shower, toilet, bidet, basin, NH branded toiletries, large mirror, hairdryer, heated towel rack. -When logged onto hotel WiFi you have access to the hotel’s website which includes a useful Santander city guide, minibar prices, and the ability to request amenities for the room. -Car park. Cons: -Room - minibar expensive, eg Coca Cola €4. (Remember: only ONE bottle of water is complementary). -Breakfast - expensive, from €16.90pp. We brought spoons & bowls with us and purchased food & drink from the ‘Unide supermercado’ convenience store (also sells alcohol) across the road from the hotel. -Room - occasional dog barking from an adjacent room.
Read More
peter
2.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Really no good an over priced hotel in poor condition. Expensive and was supposed be a dog friendly hotel. Well my advice is find somewhere else. You must sign a form saying dogs can not be left unaccompanied. Dinner plans out the window. Place in need of refurbishing and with parking, breakfast and cost for dogs came for 1 night to 240EUR. At best this is a 2 star hotel old bathrooms old lifts and tight parking. My advice is avoid.
Read More
Bernard
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

First, the service was great and my complements to the staff. However, we were beset with problems. Our room's AC was not working. We were moved to a very small room with a window looking out on the parking lot. Fortunately, it had working AC. We were then moved back to our initial room but they forgot we had been moved and then they thought our room was vacant and gave it to another guest. This was quickly rectified. The location was great. The hotel needs to have an remodeling update. There damage was wear and tear to the room, but nothing severe. Due to a storm, there was no wifi for a couple days.
Read More
Rebecca
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Arrived early but checked in with no problems. English speaking reception staff Car parking available Great location close to bars and the sea Pet friendly
Peter
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great location walkable to Centro and the Santander Bay in a few minutes. Comfortable and clean and a great breakfast. Staff super friendly. Will stay again.
Jannicke-Marie
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

We had a lovely stay at this hotel and was even lucky enough to get a balcony room. The rooms are spacious, clean and the beds are comfortable - no complaints. Both the reception- and cleaning staff was very kind and helpful. Because of this, the good location and the fact that they are dog friendly, we would absolutely stay here again if we return to Santander.
Read More
Francesco
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Large comfortable room. Conveniently located at walkable distance from the centre. The car park is a bit expensive and quite narrow.
Margarita
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Excellent location. Amazing, very helpful front desk staff. Comfortable beds.
Juan
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 67 week(s) ago

Hotels.com verified review

Excellent hotel! Staff was very accommodating and friendly!
Francisco
8.0
/10
Reviewed 69 week(s) ago

Hotels.com verified review

the place was nice, but with very limited parking that was failed to be disclosed on the Hotel.com website. on our arrival, on a rainy night no parking was available . having to park 5 blocks away and having to climb a steep him. had I know the limitations, I would have booked on another hotel. the rest of the nights I was able to park in the hotel parking
Read More
julito
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 91 week(s) ago

Expedia Group verified review

Very nice place to stay
David
10.0
/10
Reviewed 92 week(s) ago

Hotels.com verified review

Second time I’ve stayed here. Ideal stopover for the Ferry and they are good with dogs (they put a dog bed in the room). Staff always friendly and helpful.
Michael
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 142 week(s) ago

Hotels.com verified review

Extremely friendly and welcoming reception staff. Smooth , no hassle checkin and out. Great location, breakfast was superb, hot and cold options were varied and good quality products. Service again was excellent. Would definitely use again.
Laura
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 148 week(s) ago

Expedia Group verified review

Solo nos quedamos por una noche y todo estuvo muy bien. Las atenciones excelentes, parking pago en el mismo hotel y pudimos conocer Santander caminando ya que está bien ubicado.
David
10.0
/10
Reviewed 173 week(s) ago

Hotels.com verified review

Really pleasant stay. Staff were super friendly and relaxed (seems to be very common in Santander). Walking distance to the main beaches and centre of town.
John
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 182 week(s) ago

Expedia Group verified review

Central very pleasant staff plan to return
Christopher
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 198 week(s) ago

Expedia Group verified review

Nice location
Paul
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 199 week(s) ago

Hotels.com verified review

Fantastic location and great service.
Number of reviews per page
20
40