Occidental Roca Negra – Adults Only

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8.6
/10
Very Good
850 reviews

What Guests Say About Their Stay

Joanne

10.0
/ 10
Pool was very pleasant. Staff were accommodating and very friendly and helpful. Short walk to an ‘original’ beach, very rocky! Nice restaurants and a Spa.

Reece

10.0
/ 10
The rooms were very clean and tidy, the staff were very helpful, even though some of them didnt speak great english. The pool area was kept nice and tidy. Food was nice too with a big variety.

Kamren

10.0
/ 10
Great quiet holiday, not a lot around the hotel and parking is scarce but the hotel provides everything and it was an amazing holiday
In the Area
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Avenida Alfredo Kraus 42, Urbanización El Turman, Agaete, Las Palmas, Canary Islands, Spain, 35480

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at Occidental Roca Negra – Adults Only is a good choice when you are visiting Agaete. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Occidental Roca Negra – Adults Only

Avenida Alfredo Kraus 42, Urbanización El Turman, Agaete, Las Palmas, Canary Islands, Spain, 35480
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Lobby Occidental Roca Negra – Adults Only
Lobby 2 Occidental Roca Negra – Adults Only

Discover More About Occidental Roca Negra – Adults Only

Location
Staying at Occidental Roca Negra – Adults Only is a good choice when you are visiting Agaete.

About Occidental Roca Negra – Adults Only

From business event to corporate gathering, Occidental Roca Negra – Adults Only provides complete services and facilities that you and your colleagues need.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

Not only located within easy reach of various places of interests for your adventure, but staying at Occidental Roca Negra – Adults Only will also give you a pleasant stay.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Occidental Roca Negra – Adults Only is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Occidental Roca Negra – Adults Only.

All facilities in Occidental Roca Negra – Adults Only

Swimming Pool Occidental Roca Negra – Adults Only
Swimming Pool
Entertainment Facility Occidental Roca Negra – Adults Only
Entertainment Facility
Fitness Center Occidental Roca Negra – Adults Only
Fitness Center
Functional Hall Occidental Roca Negra – Adults Only
Functional Hall
Common Space Occidental Roca Negra – Adults Only
Common Space

Things to Do

  • Outdoor pool
  • Turkish bath
  • Spa
  • Garden
  • Sauna
  • Pool sun loungers

Hotel Services

  • Laundry service
  • Multilingual staff
  • Newspaper in lobby
  • Luggage storage
  • 24-hour Receptionist

General

  • Banquet
  • Parking
  • Terrace

Accessibilty

  • Accessible parking
  • Wheelchair accessible
  • Accessible bathroom

Public Facilities

  • Elevator
  • Smoke-free area
  • Safety deposit box

Food and Drinks

  • Poolside bar
  • Snack bar

Business Facilities

  • Business facilities
  • Business facilities

Transportation

  • Bicycle rental

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Occidental Roca Negra – Adults Only

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • All-inclusive service ends at noon on the day of check-out.
, To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Available rooms at Occidental Roca Negra – Adults Only
140
Number of floors in Occidental Roca Negra – Adults Only
5
Another facilities in Occidental Roca Negra – Adults Only
Outdoor pool, Turkish bath, Spa, Garden, Sauna

Frequently asked question in Occidental Roca Negra – Adults Only

What are available facilities at Occidental Roca Negra – Adults Only?
There are top facilites at Occidental Roca Negra – Adults Only such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Occidental Roca Negra – Adults Only?
The standard check-in time at Occidental Roca Negra – Adults Only is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
What is the star rating of Occidental Roca Negra – Adults Only?
Occidental Roca Negra – Adults Only is a 4.0-star hotel.
How many floors does Occidental Roca Negra – Adults Only have?
Occidental Roca Negra – Adults Only has 5 floors.
How many rooms are available at Occidental Roca Negra – Adults Only?
Occidental Roca Negra – Adults Only has 140 rooms in total.
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More Reviews from Other Guests in Occidental Roca Negra – Adults Only

8.6
Very Good
From 850 reviews
Cleanliness

9.0

Room Comfort

8.8

Location

8.4

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
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Traveler Reviews Occidental Roca Negra – Adults Only

Number of reviews per page
20
40
Top reviews
Joanne
icon-Family
Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Pool was very pleasant. Staff were accommodating and very friendly and helpful. Short walk to an ‘original’ beach, very rocky! Nice restaurants and a Spa.
Cameron
4.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

We had a poor experience and multiple issues with our room and were informed by reception, "sorry, this is the standard".... 1) I accept not all rooms have a sea view, but ours was looking into a cliff face with virtually no natural light entering the room... For 230 euros! The room felt like a utility closet that had been repurposed. Unacceptable. 2) The room had a mouldy, putrid smelling AstroTurf 'terrace' that faced said cliff. See attached photos of the florid mould. 3) The WiFi in the room was broken / could not even load a WhatsApp message. If this is the 'standard' that Occidental hotels holds themself to then they should reclassify this as a 2-3* hotel. I have stayed in cleaner, better 3* hotels for 1/3rd of the price. We would certainly not recommend anyone stays here or mistakes it for a luxury experience. It is a box-ticking "4*" hotel which on closer inspection does not live up to this grade.
Read More
Reece
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

The rooms were very clean and tidy, the staff were very helpful, even though some of them didnt speak great english. The pool area was kept nice and tidy. Food was nice too with a big variety.
Hilda
icon-with Partner
with Partner
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Staff are nice and helpful
Jason
icon-Leisure
Leisure
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Clean and good products
Kamren
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Great quiet holiday, not a lot around the hotel and parking is scarce but the hotel provides everything and it was an amazing holiday
Adrian
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Great place, food and drink was well above what we expected. Staff were good too. Location is quiet, which we wanted. Sunsets were stunning, rooftop bar and seating was a treat..
PADRAIC
2.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

I couldn’t, in good conscience, recommend this hotel to anyone. From the moment we arrived until the moment we left it felt like by staying there we were an inconvenience to the staff.
Ian
icon-with Partner
with Partner
10.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

Nice view and very calm hotel. Delicious food at the pool bar. Some odd restrictions on the all inclusive drink list, compared to other similar hotels.
Christian
icon-
10.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Great place
Ann
icon-with Partner
with Partner
10.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

The bed was very comfortable. The staff were great and a fabulous choice for breakfast
Istvan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

We had a lovely stay at Occidental Roca Negra. The hotel is peaceful with beautiful, quiet surroundings—perfect for relaxing. The spa and pool area were highlights, and the food was delicious with plenty of variety. Staff were friendly and welcoming throughout our stay. The only minor downside is that there isn’t much nearby in terms of shops or markets, but if you’re looking for a place to unwind and disconnect, this hotel is ideal.
Read More
Mehdi
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Good
Molly Jane
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

really nice quiet hotel with great views from our balcony and the roof terrace, would definitely return
Margaryta
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

The most I like breakfast and dinner buffet, spa and views ftt try on the roof and balcony. I would like the water in the pool or jacuzzi were warmer or heated. Was a little chilly in May.
Renata
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

It is a beautiful area and a nice hotel. Very limited options for meals around and the hotel does not have the most varied offerings. The room is spacious and clean. pool bar is under renovation. Breakfast was great in the buffet, dinner depends on the night on the buffet, options are limited in the rooftop area. Room serviced is advertised throughout the property but does not exist.
Read More
Chris
icon-with Partner
with Partner
8.0
/10
Reviewed 73 week(s) ago

Hotels.com verified review

Very good hotel with excellent views over the cliff and beaches. The hotel is somewhat remote from the town and a steep climb back up. Food was ok but not the best I've had in a 4 star hotel. Vegetarian choices were available but not great for main courses. The terrace bar on the rooftop was great for drinks and watching the sunset but was taken over by a film crew for 3 days which was disappointing. Didn't try the spa. I would go again.
Read More
Emily
icon-with Partner
with Partner
4.0
/10
Reviewed 76 week(s) ago

Hotels.com verified review

On the surface, the resort looks nice. Upon further inspection much is in need of a deep clean, fresh paint, or complete replacement of some items. We booked all inclusive but they were so strict about when and where you could get food or drinks. We tried to order a bottle of Cava to our room, but that wasn’t allowed. We wanted to grab a piece of fruit from the buffet to take on a hike, again not allowed. Wanted to mix a couple of the included alcohols to make an Aperol Spritz, not allowed. Asked house keeping for a bottle of water, not allowed. It was frustrating and disappointing. Finally, the food was nearly tasteless. We gave up and went to town for most of our meals. On a positive note, the staff were very kind despite being held back from being helpful. The view from our balcony was beautiful and Agaete is an adorable little town. Overall, we were disappointed and will not be going to another Occidental resort
Read More
Daniel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

Nice quiet hotel
Lucie
icon-with Partner
with Partner
10.0
/10
Reviewed 82 week(s) ago

Hotels.com verified review

Great stay, the staff was super super friendly and helpful.
Number of reviews per page
20
40

Ready to make up your mind?

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Lobby 4 Occidental Roca Negra – Adults Only

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 850 reviews
Cleanliness

9.0

Room Comfort

8.8

Location

8.4

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Occidental Roca Negra – Adults Only

Number of reviews per page
20
40
Top reviews
Joanne
icon-Family
Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Pool was very pleasant. Staff were accommodating and very friendly and helpful. Short walk to an ‘original’ beach, very rocky! Nice restaurants and a Spa.
Cameron
4.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

We had a poor experience and multiple issues with our room and were informed by reception, "sorry, this is the standard".... 1) I accept not all rooms have a sea view, but ours was looking into a cliff face with virtually no natural light entering the room... For 230 euros! The room felt like a utility closet that had been repurposed. Unacceptable. 2) The room had a mouldy, putrid smelling AstroTurf 'terrace' that faced said cliff. See attached photos of the florid mould. 3) The WiFi in the room was broken / could not even load a WhatsApp message. If this is the 'standard' that Occidental hotels holds themself to then they should reclassify this as a 2-3* hotel. I have stayed in cleaner, better 3* hotels for 1/3rd of the price. We would certainly not recommend anyone stays here or mistakes it for a luxury experience. It is a box-ticking "4*" hotel which on closer inspection does not live up to this grade.
Read More
Reece
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

The rooms were very clean and tidy, the staff were very helpful, even though some of them didnt speak great english. The pool area was kept nice and tidy. Food was nice too with a big variety.
Hilda
icon-with Partner
with Partner
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Staff are nice and helpful
Jason
icon-Leisure
Leisure
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Clean and good products
Kamren
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Great quiet holiday, not a lot around the hotel and parking is scarce but the hotel provides everything and it was an amazing holiday
Adrian
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Great place, food and drink was well above what we expected. Staff were good too. Location is quiet, which we wanted. Sunsets were stunning, rooftop bar and seating was a treat..
PADRAIC
2.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

I couldn’t, in good conscience, recommend this hotel to anyone. From the moment we arrived until the moment we left it felt like by staying there we were an inconvenience to the staff.
Ian
icon-with Partner
with Partner
10.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

Nice view and very calm hotel. Delicious food at the pool bar. Some odd restrictions on the all inclusive drink list, compared to other similar hotels.
Christian
icon-
10.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Great place
Ann
icon-with Partner
with Partner
10.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

The bed was very comfortable. The staff were great and a fabulous choice for breakfast
Istvan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

We had a lovely stay at Occidental Roca Negra. The hotel is peaceful with beautiful, quiet surroundings—perfect for relaxing. The spa and pool area were highlights, and the food was delicious with plenty of variety. Staff were friendly and welcoming throughout our stay. The only minor downside is that there isn’t much nearby in terms of shops or markets, but if you’re looking for a place to unwind and disconnect, this hotel is ideal.
Read More
Mehdi
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Good
Molly Jane
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

really nice quiet hotel with great views from our balcony and the roof terrace, would definitely return
Margaryta
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

The most I like breakfast and dinner buffet, spa and views ftt try on the roof and balcony. I would like the water in the pool or jacuzzi were warmer or heated. Was a little chilly in May.
Renata
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

It is a beautiful area and a nice hotel. Very limited options for meals around and the hotel does not have the most varied offerings. The room is spacious and clean. pool bar is under renovation. Breakfast was great in the buffet, dinner depends on the night on the buffet, options are limited in the rooftop area. Room serviced is advertised throughout the property but does not exist.
Read More
Chris
icon-with Partner
with Partner
8.0
/10
Reviewed 73 week(s) ago

Hotels.com verified review

Very good hotel with excellent views over the cliff and beaches. The hotel is somewhat remote from the town and a steep climb back up. Food was ok but not the best I've had in a 4 star hotel. Vegetarian choices were available but not great for main courses. The terrace bar on the rooftop was great for drinks and watching the sunset but was taken over by a film crew for 3 days which was disappointing. Didn't try the spa. I would go again.
Read More
Emily
icon-with Partner
with Partner
4.0
/10
Reviewed 76 week(s) ago

Hotels.com verified review

On the surface, the resort looks nice. Upon further inspection much is in need of a deep clean, fresh paint, or complete replacement of some items. We booked all inclusive but they were so strict about when and where you could get food or drinks. We tried to order a bottle of Cava to our room, but that wasn’t allowed. We wanted to grab a piece of fruit from the buffet to take on a hike, again not allowed. Wanted to mix a couple of the included alcohols to make an Aperol Spritz, not allowed. Asked house keeping for a bottle of water, not allowed. It was frustrating and disappointing. Finally, the food was nearly tasteless. We gave up and went to town for most of our meals. On a positive note, the staff were very kind despite being held back from being helpful. The view from our balcony was beautiful and Agaete is an adorable little town. Overall, we were disappointed and will not be going to another Occidental resort
Read More
Daniel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

Nice quiet hotel
Lucie
icon-with Partner
with Partner
10.0
/10
Reviewed 82 week(s) ago

Hotels.com verified review

Great stay, the staff was super super friendly and helpful.
Number of reviews per page
20
40