Parque Vacacional Eden

Service Apartment
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8.0
/10
Very Good
218 reviews

What Guests Say About Their Stay

Annunziata

10.0
/ 10
Being a solo traveller I would highly recommend this Beutiful hotel everytime being 100% honest ! Staff communication is top notch ! Many bilingual especially where needed at reception . The rooms are perfectly designed / set out & very high standards of cleanliness, through out the whole premises inside & out ! Members of staff at reception that stands out so far after a weeks stay is Killien sorry if I’ve spelt wrongly . He is only a young member of staff . His top skills for the Hotel / hospitality businesses are as follows - all round in general top Professionalism , no language barrier , listening skills perfect , Friendliness & reception duties - really clued up . So a big thank you to all the friendly staff at the Eden vacacional parque at Puerto de la Cruz. By the way the food especially breakfast is magnificent! No criticism through out only positives. You won’t be disappointed booking your holiday here!

Ehinomen

10.0
/ 10
It was absolutely amazing. The environment and ambience was incredible. The staff were always available and very helpful. There was music at the bar every evening and the breakfast was really lovely too

Angelina

10.0
/ 10
Staff are absolutely fantastic at this resort, thankfully, as expedia telephone agents absolutely messed things up for my family's holiday and the staff here helped us through the most stressful evening with care, patience and good thought. For that i am forever grateful 🙏
In the Area
See Map
Calle Francia 8, Puerto de la Cruz, Santa Cruz de Tenerife, Canary Islands, Spain, 38400

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Parque Vacacional Eden is a accommodation is located at Puerto de la Cruz. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Parque Vacacional Eden

Calle Francia 8, Puerto de la Cruz, Santa Cruz de Tenerife, Canary Islands, Spain, 38400
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Lobby Parque Vacacional Eden
Lobby 2 Parque Vacacional Eden

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Location


Parque Vacacional Eden is a accommodation is located at Puerto de la Cruz.

About Parque Vacacional Eden

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Get precious and unforgettable moment during your stay at Parque Vacacional Eden.

All facilities in Parque Vacacional Eden

Bar, Cafe and Lounge Parque Vacacional Eden
Bar, Cafe and Lounge
Swimming Pool Parque Vacacional Eden
Swimming Pool
Entertainment Facility Parque Vacacional Eden
Entertainment Facility
Fitness Center Parque Vacacional Eden
Fitness Center
Functional Hall Parque Vacacional Eden
Functional Hall

Things to Do

  • Outdoor pool
  • Karaoke
  • TV lounge
  • Garden
  • Beach towel
  • Library
  • Sauna
  • Pool sun loungers

Public Facilities

  • Coffee shop
  • Elevator
  • Parking
  • Smoke-free area
  • Safety deposit box

Hotel Services

  • Laundry service
  • Multilingual staff
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

General

  • Rooftop terrace
  • Banquet
  • Parking
  • Terrace

Nearby Facilities

  • Gift shop
  • Laundry
  • Hair salon
  • ATM/Banking

Sports and Recreations

  • Table tennis
  • Mini golf
  • Billiard
  • Sport courts

Transportation

  • Limited parking
  • Shopping center shuttle
  • Area shuttle

Food and Drinks

  • Poolside bar
  • Breakfast
  • Snack bar

Accessibilty

  • Accessible parking
  • Disabled access friendly

Family-friendly Facilities

  • Children pool

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Parque Vacacional Eden

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
  • Host has not indicated whether there is a smoke detector on the property
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property is professionally cleaned
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. New Year's Eve gala dinner and Christmas Eve gala dinner only apllies to Half Board and Full Board rates

Pets

Pets Not Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Parque Vacacional Eden
224
Number of floors in Parque Vacacional Eden
9
Another facilities in Parque Vacacional Eden
Outdoor pool, Karaoke, TV lounge, Garden, Beach towel

Frequently asked question in Parque Vacacional Eden

What are available facilities at Parque Vacacional Eden?
There are top facilites at Parque Vacacional Eden such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Parque Vacacional Eden?
The standard check-in time at Parque Vacacional Eden is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Parque Vacacional Eden provide breakfast?
Yes, Parque Vacacional Eden provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Parque Vacacional Eden?
Parque Vacacional Eden is a 4.0-star hotel.
How many floors does Parque Vacacional Eden have?
Parque Vacacional Eden has 9 floors.
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More Reviews from Other Guests in Parque Vacacional Eden

8.0
Very Good
From 218 reviews
Cleanliness

8.4

Room Comfort

8.0

Location

6.8

Service and Facilites

8.2

Sort by
Most Relevant
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Traveler Reviews Parque Vacacional Eden

Number of reviews per page
20
40
Top reviews
Annunziata
icon-
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Being a solo traveller I would highly recommend this Beutiful hotel everytime being 100% honest ! Staff communication is top notch ! Many bilingual especially where needed at reception . The rooms are perfectly designed / set out & very high standards of cleanliness, through out the whole premises inside & out ! Members of staff at reception that stands out so far after a weeks stay is Killien sorry if I’ve spelt wrongly . He is only a young member of staff . His top skills for the Hotel / hospitality businesses are as follows - all round in general top Professionalism , no language barrier , listening skills perfect , Friendliness & reception duties - really clued up . So a big thank you to all the friendly staff at the Eden vacacional parque at Puerto de la Cruz. By the way the food especially breakfast is magnificent! No criticism through out only positives. You won’t be disappointed booking your holiday here!
Read More
wojtek
icon-
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Nice property
karim
icon-Leisure
Leisure
4.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

The room was not smelling good, and The staffs were not very motivated to solve the problem. After , they finally offered me an other room .The process took about 1h30 min .The other room was by the entrance of the hôtel and I could hear the bisses that didn’t stop their engines for 30 min +, at a time . Moreover everything is less than average and the rating does not reflect the service and the accommodation. The beding is also less than average
Read More
Ehinomen
icon-with Partner
with Partner
10.0
/10
Reviewed 112 week(s) ago

Hotels.com verified review

It was absolutely amazing. The environment and ambience was incredible. The staff were always available and very helpful. There was music at the bar every evening and the breakfast was really lovely too
Angelina
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 116 week(s) ago

Expedia Group verified review

Staff are absolutely fantastic at this resort, thankfully, as expedia telephone agents absolutely messed things up for my family's holiday and the staff here helped us through the most stressful evening with care, patience and good thought. For that i am forever grateful 🙏
Alec
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 135 week(s) ago

Expedia Group verified review

Just back from a week's stay, big hotel but you never get the feeling of being crowded. Our room had a kitchenette, which had enough equipment to make simple dinners & breakfasts. No air conditioning in the room, but not a problem as was cool in evenings/overnight. The staff were very helpful - overall a great place to stay in a nice part of Tenerife.
Read More
Martin David
icon-Leisure
Leisure
6.0
/10
Reviewed 148 week(s) ago

Expedia Group verified review

The property is good value for money, the apartment had everything I needed and it was very clean and in good condition. The bad points are - no air conditioning! (In Tenerife!!) and it was VERY noisy in the evening and morning due to my location being directly above a restaurant. I would have asked to move but I imagine a higher floor would have been even hotter and unbearable with no aircon! Also the parking situation is rather expensive.
Read More
Keval Surendra
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 154 week(s) ago

Expedia Group verified review

Very disappointed with Eden! No air conditioning or ceiling fans, it was like waking into a sauna when checked in. Had to pay 20 euros deposit for a small heater/fan which was noisy and didn't blow cool air. The building is on a very steep hill making it difficult to go anywhere without taxi or pre-arranged transport. Building is a quite old and needs refurbishment including the bedrooms. Had mosquitoes, spiders, insects and lizards in the apartment and the room phone was out of order during the whole stay. Wifi only works in the main reception area, there is no Wifi signal in the bedrooms. A typical 3 Star premises.
Read More
Ana
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 163 week(s) ago

Expedia Group verified review

Not a four star hotel!!!!!! Very nice staff but the building is very old and dirty, the apartment I booked was very uncomfortable, couldn’t access the stove because there was a door blocking it. The bathroom had a sewer smell very nasty and the shower was so old that it looked dirty.
David
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 187 week(s) ago

Expedia Group verified review

The hotel was a bit worn but otherwise kept very clean and we enjoyed our time there. The staff where very pleasant. However we never got our room phone fixed after mentioning it about 4 times. Everything else was great
Melanie
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 200 week(s) ago

Hotels.com verified review

Comfy room and good breakfast, the buildings are quite old but well maintained. Staff was friendly as well.
David
icon-with Partner
with Partner
10.0
/10
Reviewed 203 week(s) ago

Hotels.com verified review

Very laid back stay Enjoy sight seeing so plenty of walks and lot to see Enjoyed the buffet breakfast and late afternoons round a lovely pool area
Miguel A
icon-Business
Business
8.0
/10
Reviewed 218 week(s) ago

Hotels.com verified review

Poor maintenance in the common areas. Also in the reception people without training, they delay around 10 minutes for told me, my invoice have to send by email later, because only one person could do it. However for the price it's a good option, closer to the Puerto de Las Palmas and the airport
Sif
icon-Business
Business
2.0
/10
Reviewed 236 week(s) ago

Hotels.com verified review

The WiFi is not good enough at all for facetime calls.
Verified traveler
icon-with Partner
with Partner
6.0
/10
Reviewed 245 week(s) ago

Hotels.com verified review

On my opinion there's not really anything to justify the 4th star. Beds are very basic level. Design, service, etc. Everything is on the level you would expect in a three star. Building is a little old only partially renovated. There seems to be some machines that make some noise, not sure if it's the elevator or something else. Anyway it's quite noisy. The freezer inside the fridge was missing the door, so fridge was leaking some water and the damage on the floor was visible. Cleaning was good.
Read More
Verified traveler
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 334 week(s) ago

Expedia Group verified review

We stayed at the Eden for a week. It is quite run down and needs updating. The food was excellent but communication to the residents pretty well non existent. Overall it was ok but not great.
Tomasz
icon-with Partner
with Partner
8.0
/10
Reviewed 344 week(s) ago

Hotels.com verified review

Good food, nice garden, great view of the hills.
Verified traveler
icon-Friends and Family with Partner
Friends and Family with Partner
10.0
/10
Reviewed 351 week(s) ago

Expedia Group verified review

Loved the atmosphere! Very peaceful! Good choice of food!! Lovely large room
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 354 week(s) ago

Expedia Group verified review

Very nice people. Beautiful location. I wil really want to go again.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 359 week(s) ago

Expedia Group verified review

Very nice and clean rooms the personal was very kind and the breakfast was just delicious.A very nice place to stay!
Number of reviews per page
20
40

Ready to make up your mind?

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Lobby 4 Parque Vacacional Eden

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.0
Very Good
From 218 reviews
Cleanliness

8.4

Room Comfort

8.0

Location

6.8

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Parque Vacacional Eden

Number of reviews per page
20
40
Top reviews
Annunziata
icon-
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Being a solo traveller I would highly recommend this Beutiful hotel everytime being 100% honest ! Staff communication is top notch ! Many bilingual especially where needed at reception . The rooms are perfectly designed / set out & very high standards of cleanliness, through out the whole premises inside & out ! Members of staff at reception that stands out so far after a weeks stay is Killien sorry if I’ve spelt wrongly . He is only a young member of staff . His top skills for the Hotel / hospitality businesses are as follows - all round in general top Professionalism , no language barrier , listening skills perfect , Friendliness & reception duties - really clued up . So a big thank you to all the friendly staff at the Eden vacacional parque at Puerto de la Cruz. By the way the food especially breakfast is magnificent! No criticism through out only positives. You won’t be disappointed booking your holiday here!
Read More
wojtek
icon-
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Nice property
karim
icon-Leisure
Leisure
4.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

The room was not smelling good, and The staffs were not very motivated to solve the problem. After , they finally offered me an other room .The process took about 1h30 min .The other room was by the entrance of the hôtel and I could hear the bisses that didn’t stop their engines for 30 min +, at a time . Moreover everything is less than average and the rating does not reflect the service and the accommodation. The beding is also less than average
Read More
Ehinomen
icon-with Partner
with Partner
10.0
/10
Reviewed 112 week(s) ago

Hotels.com verified review

It was absolutely amazing. The environment and ambience was incredible. The staff were always available and very helpful. There was music at the bar every evening and the breakfast was really lovely too
Angelina
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 116 week(s) ago

Expedia Group verified review

Staff are absolutely fantastic at this resort, thankfully, as expedia telephone agents absolutely messed things up for my family's holiday and the staff here helped us through the most stressful evening with care, patience and good thought. For that i am forever grateful 🙏
Alec
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 135 week(s) ago

Expedia Group verified review

Just back from a week's stay, big hotel but you never get the feeling of being crowded. Our room had a kitchenette, which had enough equipment to make simple dinners & breakfasts. No air conditioning in the room, but not a problem as was cool in evenings/overnight. The staff were very helpful - overall a great place to stay in a nice part of Tenerife.
Read More
Martin David
icon-Leisure
Leisure
6.0
/10
Reviewed 148 week(s) ago

Expedia Group verified review

The property is good value for money, the apartment had everything I needed and it was very clean and in good condition. The bad points are - no air conditioning! (In Tenerife!!) and it was VERY noisy in the evening and morning due to my location being directly above a restaurant. I would have asked to move but I imagine a higher floor would have been even hotter and unbearable with no aircon! Also the parking situation is rather expensive.
Read More
Keval Surendra
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 154 week(s) ago

Expedia Group verified review

Very disappointed with Eden! No air conditioning or ceiling fans, it was like waking into a sauna when checked in. Had to pay 20 euros deposit for a small heater/fan which was noisy and didn't blow cool air. The building is on a very steep hill making it difficult to go anywhere without taxi or pre-arranged transport. Building is a quite old and needs refurbishment including the bedrooms. Had mosquitoes, spiders, insects and lizards in the apartment and the room phone was out of order during the whole stay. Wifi only works in the main reception area, there is no Wifi signal in the bedrooms. A typical 3 Star premises.
Read More
Ana
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 163 week(s) ago

Expedia Group verified review

Not a four star hotel!!!!!! Very nice staff but the building is very old and dirty, the apartment I booked was very uncomfortable, couldn’t access the stove because there was a door blocking it. The bathroom had a sewer smell very nasty and the shower was so old that it looked dirty.
David
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 187 week(s) ago

Expedia Group verified review

The hotel was a bit worn but otherwise kept very clean and we enjoyed our time there. The staff where very pleasant. However we never got our room phone fixed after mentioning it about 4 times. Everything else was great
Melanie
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 200 week(s) ago

Hotels.com verified review

Comfy room and good breakfast, the buildings are quite old but well maintained. Staff was friendly as well.
David
icon-with Partner
with Partner
10.0
/10
Reviewed 203 week(s) ago

Hotels.com verified review

Very laid back stay Enjoy sight seeing so plenty of walks and lot to see Enjoyed the buffet breakfast and late afternoons round a lovely pool area
Miguel A
icon-Business
Business
8.0
/10
Reviewed 218 week(s) ago

Hotels.com verified review

Poor maintenance in the common areas. Also in the reception people without training, they delay around 10 minutes for told me, my invoice have to send by email later, because only one person could do it. However for the price it's a good option, closer to the Puerto de Las Palmas and the airport
Sif
icon-Business
Business
2.0
/10
Reviewed 236 week(s) ago

Hotels.com verified review

The WiFi is not good enough at all for facetime calls.
Verified traveler
icon-with Partner
with Partner
6.0
/10
Reviewed 245 week(s) ago

Hotels.com verified review

On my opinion there's not really anything to justify the 4th star. Beds are very basic level. Design, service, etc. Everything is on the level you would expect in a three star. Building is a little old only partially renovated. There seems to be some machines that make some noise, not sure if it's the elevator or something else. Anyway it's quite noisy. The freezer inside the fridge was missing the door, so fridge was leaking some water and the damage on the floor was visible. Cleaning was good.
Read More
Verified traveler
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 334 week(s) ago

Expedia Group verified review

We stayed at the Eden for a week. It is quite run down and needs updating. The food was excellent but communication to the residents pretty well non existent. Overall it was ok but not great.
Tomasz
icon-with Partner
with Partner
8.0
/10
Reviewed 344 week(s) ago

Hotels.com verified review

Good food, nice garden, great view of the hills.
Verified traveler
icon-Friends and Family with Partner
Friends and Family with Partner
10.0
/10
Reviewed 351 week(s) ago

Expedia Group verified review

Loved the atmosphere! Very peaceful! Good choice of food!! Lovely large room
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 354 week(s) ago

Expedia Group verified review

Very nice people. Beautiful location. I wil really want to go again.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 359 week(s) ago

Expedia Group verified review

Very nice and clean rooms the personal was very kind and the breakfast was just delicious.A very nice place to stay!
Number of reviews per page
20
40