The Level at Melia Castilla

Hotels
9.6
/10
Exceptional
69 reviews

What Guests Say About Their Stay

Warren

10.0
/ 10
Everything was great with the exception of the television stations could add CNN or a new channel from the US…..

Jeff

10.0
/ 10
An excellent choice in every way. Will definitely stay here again when returning to Madrid.

John

10.0
/ 10
The location of the hotel is great for anything in the Gothic quarter while still getting plenty of light. The rooftop terrace is a plus, but unfortunately they have only two small unheated pools.
In the Area
See Map
Calle del Poeta Joan Maragall, 43, Madrid, Community of Madrid, Spain, 28020

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at The Level at Melia Castilla is a good choice when you are visiting Madrid. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The Level at Melia Castilla

Calle del Poeta Joan Maragall, 43, Madrid, Community of Madrid, Spain, 28020
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Lobby The Level at Melia Castilla
Lobby 2 The Level at Melia Castilla

Discover More About The Level at Melia Castilla

General


Near Bernabéu Stadium

Location


Located in Madrid (Tetuán), The Level at Melia Castilla is within a 10-minute walk of Plaza de Castilla and Gate of Europe. This hotel is 0.9 mi (1.5 km) from Bernabéu Stadium and 2 mi (3.2 km) from Hospital La Paz.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Paseo de la Castellana - 0.1 km / 0.1 mi
Azca Financial District - 0.1 km / 0.1 mi
Plaza de Castilla - 0.6 km / 0.4 mi
Gate of Europe - 0.7 km / 0.5 mi
Bernabéu Stadium - 1 km / 0.6 mi
Cuatro Torres Business Area - 1.9 km / 1.2 mi
Glorieta de Cuatro Caminos - 2.4 km / 1.5 mi
Hospital La Paz - 2.4 km / 1.5 mi
Golden Mile - 3.1 km / 1.9 mi
U.S. Embassy - 3.4 km / 2.1 mi
ABC Serrano - 3.6 km / 2.3 mi
Hospital de La Princesa - 4 km / 2.5 mi
University City of Madrid - 4 km / 2.5 mi
El Corte Inglés - 4.1 km / 2.6 mi
Hospital Clinico San Carlos - 4.2 km / 2.6 mi

The preferred airport for The Level at Melia Castilla is Adolfo Suarez Madrid-Barajas Airport (MAD) - 16.6 km / 10.3 mi

Renovations


The following facilities are closed seasonally each year. They will be closed from September 1 to June 15:

  • Swimming pool

Facilities


Enjoy recreational amenities such as a 24-hour fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.

Business Facilities


Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and 30 meeting rooms. Self parking (subject to charges) is available onsite.

Dining


Grab a bite at L'Albufera Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Relax with your favorite drink at the bar/lounge or the swim-up bar. A complimentary continental breakfast is served on weekdays from 7:30 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM.

Rooms


Make yourself at home in one of the 84 guestrooms featuring minibars and espresso makers. Your pillowtop bed comes with premium bedding. 32-inch LED televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have designer toiletries and hair dryers.

All facilities in The Level at Melia Castilla

Bar, Cafe and Lounge The Level at Melia Castilla
Bar, Cafe and Lounge
Swimming Pool The Level at Melia Castilla
Swimming Pool
Entertainment Facility The Level at Melia Castilla
Entertainment Facility
Fitness Center The Level at Melia Castilla
Fitness Center
Functional Hall The Level at Melia Castilla
Functional Hall

Hotel Services

  • Laundry service
  • Welcoming drinks
  • Multilingual staff
  • Express check-in
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

General

  • Smoking area
  • Fireplace in lobby
  • Banquet
  • Ballroom
  • Reception hall
  • Parking
  • Terrace

Things to Do

  • TV lounge
  • Garden
  • Fitness center
  • Outdoor pool
  • Pool sun loungers

Public Facilities

  • Coffee shop
  • Coffee/tea in lobby
  • Elevator
  • Safety deposit box

Food and Drinks

  • Continental breakfast
  • Breakfast
  • Snack bar

Accessibilty

  • Accessible parking
  • Accessible bathroom

Nearby Facilities

  • Gift shop
  • ATM/Banking

Transportation

  • Limited parking

Connectivity

  • Free WiFi

Business Facilities

  • Conference center

Accommodation Policy & General Information in The Level at Melia Castilla

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 01:00
Check-out:
Before 12:00

Pets

Service Animals Allowed

Additional Policy

Professional property host/manager, LGBTQIA+ friendly, No rollaway/extra beds available, Essential workers only - NO
  • Self parking fee: EUR 29 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 01:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Level at Melia Castilla
84
Number of floors in The Level at Melia Castilla
3
Another facilities in The Level at Melia Castilla
Laundry service, Welcoming drinks, Multilingual staff, Express check-in, Wedding service

Frequently asked question in The Level at Melia Castilla

What are available facilities at The Level at Melia Castilla?
There are top facilites at The Level at Melia Castilla such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Level at Melia Castilla?
The standard check-in time at The Level at Melia Castilla is starting from 15:00 - 01:00 while the latest check-out time is at Before 12:00
Does The Level at Melia Castilla provide breakfast?
Yes, The Level at Melia Castilla provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Level at Melia Castilla?
The Level at Melia Castilla is a 4.0-star hotel.
How many floors does The Level at Melia Castilla have?
The Level at Melia Castilla has 3 floors.
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More Reviews from Other Guests in The Level at Melia Castilla

9.6
Exceptional
From 69 reviews
Cleanliness

9.6

Room Comfort

10.0

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
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Traveler Reviews The Level at Melia Castilla

Number of reviews per page
20
40
Top reviews
Warren
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Everything was great with the exception of the television stations could add CNN or a new channel from the US…..
ALI
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Good choice 👍
Jeff
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

An excellent choice in every way. Will definitely stay here again when returning to Madrid.
David
icon-Leisure
Leisure
10.0
/10
Reviewed 105 week(s) ago

Expedia Group verified review

Excellent location, great rooms!
Bernadette
10.0
/10
Reviewed 108 week(s) ago

Expedia Group verified review

Everybody was nice helpful
Elizabeth
icon-with Partner
with Partner
10.0
/10
Reviewed 108 week(s) ago

Hotels.com verified review

Lovely hotel. Really nice staff. A bit far from the city centre
John
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 109 week(s) ago

Expedia Group verified review

The location of the hotel is great for anything in the Gothic quarter while still getting plenty of light. The rooftop terrace is a plus, but unfortunately they have only two small unheated pools.
Bryan Rodrigo
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 114 week(s) ago

Expedia Group verified review

Great hotel. I would stay here again.
Yousef
icon-Leisure
Leisure
4.0
/10
Reviewed 115 week(s) ago

Expedia Group verified review

The check in was easy and the hotel was decent overall except for one. major. issue. I had notified the reception desk during checkout and spoke with the manager regarding the cleanliness of room, he apologized and asked me to send him the video I took and told me he would get back to me. That was 5 days ago and I haven’t heard anything back. Make sure you check the room thoroughly as soon as you get in! The hotel location was convenient, a 15 minute walk from the Bernabéu and the room service menu was good. I would have stayed here again if it wasn’t for the issue, but cleanliness is a huge factor for me.
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Angel
10.0
/10
Reviewed 123 week(s) ago

Expedia Group verified review

The Level is the best hotel that I have been. Very nice hotel
oluwafemi
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 144 week(s) ago

Expedia Group verified review

Very beautiful hotel
pat
icon-Business
Business
10.0
/10
Reviewed 151 week(s) ago

Expedia Group verified review

absolutely stunning. great food. clean. great service.
Jeri
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 153 week(s) ago

Expedia Group verified review

This is a nice hotel but not located near the touristy parts of the city. It is probably more for business travelers but it is also less expensive than the ones closer to the tourist areas. We had a Premium Triple Room which consisted of a King bed and a Twin cot at the end of the bed. Probably not bigger than a regular room but it was nice. The breakfast, happy hour, and access to beverages (non-alcoholic) was nice. The hotel staff was friendly and helpful. Would stay there again.
Read More
Kelly
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 163 week(s) ago

Expedia Group verified review

Excellent hotel, highly recommend! The rooms are spacious, elegant, and clean. We stayed in a connected 2 room and it was terrific for the family as each room had its own bathroom. The lounge is fabulous and offers drinks and tapas plus breakfast buffet, which was included in our package price. The staff is helpful, courteous and friendly. We stayed for 6 nights and had an excellent stay!! The location requires a metro ride or cab trip to the city center, but it wasn’t bad as cabs are readily available and metro stop is close. I would highly recommend this hotel!!
Read More
Li Choo
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 191 week(s) ago

Expedia Group verified review

Very friendly and caring staff. There was a variety of Food, snacks and drinks. The only issue is the shower room. Water was passing through the side of the door and the bathroom floor was very wet everytime someone had a shower. But overall, we had a pleasant stay. Nice restaurants and bars around too.
Fabricio
icon-with Partner
with Partner
10.0
/10
Reviewed 194 week(s) ago

Hotels.com verified review

Great stay! The Level is worth it!
Michele
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 194 week(s) ago

Expedia Group verified review

Pool was way too cold to swim. Options for food too limited. Should have vegetarian options.
Camille
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 195 week(s) ago

Expedia Group verified review

Beautiful experience because of the wonderful service
Charlotte Sarah
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 195 week(s) ago

Expedia Group verified review

Excellent, welcoming and helpful staff. The premium room meant we had access to drinks and snacks all day. Excellent. Clean, welcoming and good transport links to the city centre.
Cheryl
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 212 week(s) ago

Expedia Group verified review

This was was 5 star experience from the staff, room and food and beverage services! A very relaxing and luxurious stay. I highly recommend this property!
Number of reviews per page
20
40

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Lobby 4 The Level at Melia Castilla

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.6
Exceptional
From 69 reviews
Cleanliness

9.6

Room Comfort

10.0

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Level at Melia Castilla

Number of reviews per page
20
40
Top reviews
Warren
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Everything was great with the exception of the television stations could add CNN or a new channel from the US…..
ALI
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Good choice 👍
Jeff
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

An excellent choice in every way. Will definitely stay here again when returning to Madrid.
David
icon-Leisure
Leisure
10.0
/10
Reviewed 105 week(s) ago

Expedia Group verified review

Excellent location, great rooms!
Bernadette
10.0
/10
Reviewed 108 week(s) ago

Expedia Group verified review

Everybody was nice helpful
Elizabeth
icon-with Partner
with Partner
10.0
/10
Reviewed 108 week(s) ago

Hotels.com verified review

Lovely hotel. Really nice staff. A bit far from the city centre
John
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 109 week(s) ago

Expedia Group verified review

The location of the hotel is great for anything in the Gothic quarter while still getting plenty of light. The rooftop terrace is a plus, but unfortunately they have only two small unheated pools.
Bryan Rodrigo
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 114 week(s) ago

Expedia Group verified review

Great hotel. I would stay here again.
Yousef
icon-Leisure
Leisure
4.0
/10
Reviewed 115 week(s) ago

Expedia Group verified review

The check in was easy and the hotel was decent overall except for one. major. issue. I had notified the reception desk during checkout and spoke with the manager regarding the cleanliness of room, he apologized and asked me to send him the video I took and told me he would get back to me. That was 5 days ago and I haven’t heard anything back. Make sure you check the room thoroughly as soon as you get in! The hotel location was convenient, a 15 minute walk from the Bernabéu and the room service menu was good. I would have stayed here again if it wasn’t for the issue, but cleanliness is a huge factor for me.
Read More
Angel
10.0
/10
Reviewed 123 week(s) ago

Expedia Group verified review

The Level is the best hotel that I have been. Very nice hotel
oluwafemi
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 144 week(s) ago

Expedia Group verified review

Very beautiful hotel
pat
icon-Business
Business
10.0
/10
Reviewed 151 week(s) ago

Expedia Group verified review

absolutely stunning. great food. clean. great service.
Jeri
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 153 week(s) ago

Expedia Group verified review

This is a nice hotel but not located near the touristy parts of the city. It is probably more for business travelers but it is also less expensive than the ones closer to the tourist areas. We had a Premium Triple Room which consisted of a King bed and a Twin cot at the end of the bed. Probably not bigger than a regular room but it was nice. The breakfast, happy hour, and access to beverages (non-alcoholic) was nice. The hotel staff was friendly and helpful. Would stay there again.
Read More
Kelly
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 163 week(s) ago

Expedia Group verified review

Excellent hotel, highly recommend! The rooms are spacious, elegant, and clean. We stayed in a connected 2 room and it was terrific for the family as each room had its own bathroom. The lounge is fabulous and offers drinks and tapas plus breakfast buffet, which was included in our package price. The staff is helpful, courteous and friendly. We stayed for 6 nights and had an excellent stay!! The location requires a metro ride or cab trip to the city center, but it wasn’t bad as cabs are readily available and metro stop is close. I would highly recommend this hotel!!
Read More
Li Choo
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 191 week(s) ago

Expedia Group verified review

Very friendly and caring staff. There was a variety of Food, snacks and drinks. The only issue is the shower room. Water was passing through the side of the door and the bathroom floor was very wet everytime someone had a shower. But overall, we had a pleasant stay. Nice restaurants and bars around too.
Fabricio
icon-with Partner
with Partner
10.0
/10
Reviewed 194 week(s) ago

Hotels.com verified review

Great stay! The Level is worth it!
Michele
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 194 week(s) ago

Expedia Group verified review

Pool was way too cold to swim. Options for food too limited. Should have vegetarian options.
Camille
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 195 week(s) ago

Expedia Group verified review

Beautiful experience because of the wonderful service
Charlotte Sarah
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 195 week(s) ago

Expedia Group verified review

Excellent, welcoming and helpful staff. The premium room meant we had access to drinks and snacks all day. Excellent. Clean, welcoming and good transport links to the city centre.
Cheryl
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 212 week(s) ago

Expedia Group verified review

This was was 5 star experience from the staff, room and food and beverage services! A very relaxing and luxurious stay. I highly recommend this property!
Number of reviews per page
20
40