The Level at Melia Castilla

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9.6
Exceptional
83 reviews

What Guests Say About Their Stay

guy

10.0
/ 10
The levels club has a generous amount of food and drinks available free all day. The coffee is good and the service is friendly. We worked and relaxed from the lounge many times during each day.

Warren

10.0
/ 10
Everything was great with the exception of the television stations could add CNN or a new channel from the US…..

Jeff

10.0
/ 10
An excellent choice in every way. Will definitely stay here again when returning to Madrid.
In the Area
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Calle del Poeta Joan Maragall, 43, Madrid, Community of Madrid, Spain, 28020

Main Facilities

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Laundry service
Luggage storage
Elevator
Garden
Express check-out
Multilingual staff
The Level at Melia Castilla is a 4-star hotels that has been welcoming guests since 1971. The Level at Melia Castilla is part of Melia under Melia Hotels International. There are 84 rooms spread across 3 floors.
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What's around The Level at Melia Castilla

Calle del Poeta Joan Maragall, 43, Madrid, Community of Madrid, Spain, 28020
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Lobby The Level at Melia Castilla
Lobby 2 The Level at Melia Castilla

Discover More About The Level at Melia Castilla

General Information

The Level at Melia Castilla is a 4-star hotels that has been welcoming guests since 1971. The Level at Melia Castilla is part of Melia under Melia Hotels International. There are 84 rooms spread across 3 floors.

Location

Located at Calle del Poeta Joan Maragall, 43 in Madrid, Spain. Those looking to explore will find Casa del Labrador, Plaza del Dos de Mayo, and Fundación Lázaro Galdiano nearby.

Facilities & Amenities

The Level at Melia Castilla has Laundry service, Luggage storage, Elevator, Garden, Express check-out, and more.

Dining

Guests can stop by the café.

Contact

Phone number: 34 91-5675000

All facilities in The Level at Melia Castilla

Swimming Pool The Level at Melia Castilla
Swimming Pool
Entertainment Facility The Level at Melia Castilla
Entertainment Facility
Fitness Center The Level at Melia Castilla
Fitness Center
Functional Hall The Level at Melia Castilla
Functional Hall
Common Space The Level at Melia Castilla
Common Space

Guest Services

  • 24-hour front desk
  • Free Reception
    TEXT
  • Express check-in
  • Luggage storage
  • Concierge
  • Porter
  • Laundry Service
  • Express check-out
  • Multilingual staff
  • Wedding service

Activity & Leisure

  • Garden
  • 24-Hour Fitness Facilities
  • TV in Common Area
  • Outdoor Seasonal Pool
  • Pool sun loungers

Public Facilities

  • Elevator
  • Coffee/Tea in common areas
  • Safety deposit box
  • Coffee shop

Accommodation Facilities

  • Fireplace in lobby
  • Smoking area
  • Self-Parking
  • Banquet Hall
  • Ballroom
  • Terrace
  • Reception Hall

Meals & Dining

  • Continental breakfast
    TEXT
  • Snack bar
  • Breakfast
    TEXT

Transportation

  • Limited car park

Business Facilities

  • Conference Center

Nearby Facilities

  • Gift shop
  • ATM/Bank

Accessibility

  • Wheelchair Accessible Public Washroom
  • Accessible parking

Connectivity

  • Wi-Fi
    TEXT

Accommodation Policy & General Information in The Level at Melia Castilla

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

IMPORTANT_NOTICE

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • The seasonal pool will be open from June 17 to September 01.
  • Pool access available from noon to 8:00 PM.
  • Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Minimum Age Policy

18
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General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - 01:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Level at Melia Castilla
84
Number of floors in The Level at Melia Castilla
3
Another facilities in The Level at Melia Castilla
24-hour front desk, Free Reception, Express check-in, Luggage storage, Concierge

Frequently asked question in The Level at Melia Castilla

What is normal check-in & check-out time at The Level at Melia Castilla?
The standard check-in time at The Level at Melia Castilla is starting from 15:00 - 01:00 while the latest check-out time is at Before 12:00
Does The Level at Melia Castilla provide breakfast?
Yes, The Level at Melia Castilla provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Level at Melia Castilla?
The Level at Melia Castilla is a 4.0-star hotel.
How many floors does The Level at Melia Castilla have?
The Level at Melia Castilla has 3 floors.
How many rooms are available at The Level at Melia Castilla?
The Level at Melia Castilla has 84 rooms in total.
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More Reviews from Other Guests in The Level at Melia Castilla

9.6
Exceptional
From 83 reviews
Cleanliness

9.6

Room Comfort

10.0

Service and Facilites

9.8

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Traveler Reviews The Level at Melia Castilla

Number of reviews per page
20
40
Top reviews
guy
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

The levels club has a generous amount of food and drinks available free all day. The coffee is good and the service is friendly. We worked and relaxed from the lounge many times during each day.
Warren
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Everything was great with the exception of the television stations could add CNN or a new channel from the US…..
ALI
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Good choice 👍
Jeff
10.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

An excellent choice in every way. Will definitely stay here again when returning to Madrid.
David
icon-Leisure
Leisure
10.0
/10
Reviewed 129 week(s) ago

Expedia Group verified review

Excellent location, great rooms!
Bernadette
10.0
/10
Reviewed 132 week(s) ago

Expedia Group verified review

Everybody was nice helpful
Elizabeth
icon-with Partner
with Partner
10.0
/10
Reviewed 132 week(s) ago

Hotels.com verified review

Lovely hotel. Really nice staff. A bit far from the city centre
John
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 133 week(s) ago

Expedia Group verified review

The location of the hotel is great for anything in the Gothic quarter while still getting plenty of light. The rooftop terrace is a plus, but unfortunately they have only two small unheated pools.
Bryan Rodrigo
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 138 week(s) ago

Expedia Group verified review

Great hotel. I would stay here again.
Yousef
icon-Leisure
Leisure
4.0
/10
Reviewed 139 week(s) ago

Expedia Group verified review

The check in was easy and the hotel was decent overall except for one. major. issue. I had notified the reception desk during checkout and spoke with the manager regarding the cleanliness of room, he apologized and asked me to send him the video I took and told me he would get back to me. That was 5 days ago and I haven’t heard anything back. Make sure you check the room thoroughly as soon as you get in! The hotel location was convenient, a 15 minute walk from the Bernabéu and the room service menu was good. I would have stayed here again if it wasn’t for the issue, but cleanliness is a huge factor for me.
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Angel
10.0
/10
Reviewed 147 week(s) ago

Expedia Group verified review

The Level is the best hotel that I have been. Very nice hotel
oluwafemi
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 168 week(s) ago

Expedia Group verified review

Very beautiful hotel
pat
icon-Business
Business
10.0
/10
Reviewed 175 week(s) ago

Expedia Group verified review

absolutely stunning. great food. clean. great service.
Jeri
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 176 week(s) ago

Expedia Group verified review

This is a nice hotel but not located near the touristy parts of the city. It is probably more for business travelers but it is also less expensive than the ones closer to the tourist areas. We had a Premium Triple Room which consisted of a King bed and a Twin cot at the end of the bed. Probably not bigger than a regular room but it was nice. The breakfast, happy hour, and access to beverages (non-alcoholic) was nice. The hotel staff was friendly and helpful. Would stay there again.
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Kelly
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 187 week(s) ago

Expedia Group verified review

Excellent hotel, highly recommend! The rooms are spacious, elegant, and clean. We stayed in a connected 2 room and it was terrific for the family as each room had its own bathroom. The lounge is fabulous and offers drinks and tapas plus breakfast buffet, which was included in our package price. The staff is helpful, courteous and friendly. We stayed for 6 nights and had an excellent stay!! The location requires a metro ride or cab trip to the city center, but it wasn’t bad as cabs are readily available and metro stop is close. I would highly recommend this hotel!!
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Li Choo
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 215 week(s) ago

Expedia Group verified review

Very friendly and caring staff. There was a variety of Food, snacks and drinks. The only issue is the shower room. Water was passing through the side of the door and the bathroom floor was very wet everytime someone had a shower. But overall, we had a pleasant stay. Nice restaurants and bars around too.
Fabricio
icon-with Partner
with Partner
10.0
/10
Reviewed 218 week(s) ago

Hotels.com verified review

Great stay! The Level is worth it!
Michele
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 218 week(s) ago

Expedia Group verified review

Pool was way too cold to swim. Options for food too limited. Should have vegetarian options.
Camille
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 219 week(s) ago

Expedia Group verified review

Beautiful experience because of the wonderful service
Charlotte Sarah
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 219 week(s) ago

Expedia Group verified review

Excellent, welcoming and helpful staff. The premium room meant we had access to drinks and snacks all day. Excellent. Clean, welcoming and good transport links to the city centre.
Number of reviews per page
20
40

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Lobby 4 The Level at Melia Castilla

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.