Arlette Am Hauptbahnhof Hotel

Everything was excellent! The hotel was very clean, comfortable, and in a great location. The staff was friendly, helpful, and made us feel welcome throughout our stay. We had a wonderful experience and would definitely stay here again. Highly recommended!

The property was right across from Zurich Main Station. Great location. Carpet was too old and bathroom was ok. Very old property.

When we got to our room it had a strong smell and the carpet was covered in stains and we instantly did not feel comfortable staying there. They also did not place the baby cot we requested in advance. On our way out we used the public restroom in the basement and it also smelled strongly of urine. We found somewhere else to stay for the night.

The breakfast buffet was supposed to be included but they give you a voucher for the cafe next door with minimal options not even a juice in the morning. Very disappointing. The location is great and the entire hotel needs to go through a remodeling. Everything is just too old. There is no receptionist after 8:00 pm till 8:00 in the morning. There is a call system to talk to someone and I needed to get in because I didn’t have the code. The guy who answered the call had major attitude problems.

Great and convenient hotel! Close to train station! Walked everywhere!

Just an overnight stay, but everything was fine and no problems. A very convenient location for both the station and eateries.

Lovely, clean room. Breakfast was in the cafe next door due to hotel renovations and that was OK, despite a lack of choice. However, check-in when the desk is not manned after 20:00 was difficult and unintuitive. We had to rely on a staff member who only spoke through an intercom. It took a long time to figure everything out and I could hear the staff getting frustrated with us. Not what I wanted after a long day of work. I was very close to looking for another hotel.

The location was excellent. It was clean and the price good. Office staff was helpful.

Great air conditioning, perfect location just steps from the train station, river, restaurants, Old Town.

Stayed here for three nights during our trip to Switzerland starting with Zürich. Location is good walkable from Zurich HB and took around 15 min with rolling suitcases, the inconvenience is the construction work going in front of the station. Hotel room size is ok with few suitcases lying around. Good budget hotel. Breakfast was included in our booking but problem is, it is provided in the next door cafe. No choice, croissants, butter, jam, scrambled eggs and coffee. Same everyday :( , plus are closed to station, and restaurants and shopping streets. Btw shopping area closes quite early may be by 7 or 8 in summer time ! Overall stay was good.

Short walk from the main train station. Close to tram stop. Room chosen was perfect for one person.

Our room was very clean and well maintained. Although small - as are most European hotel rooms - the design was very good. We were thankful that the room had a shower stall and not a bathtub since I am mobility challenged. The bathroom was small as well but, again, well designed. Our room also had air conditioning which is often not available in hotels in or near the Old Town area due to covenants.

This hotel comes with pros and cons. Pros - close to the train station and the Landesmuseum,; very clean; friendly staff; comfortable bed; has aircon and a fridge. Cons - very dated decor circa late 1980s/early 1990s; breakfast is in the bakery next door - we didn’t realise this on booking - not a buffet but the food provided was good; our room looked onto a public stairway so was a little noisy and not very private but bearable as we were not staying over a weekend; the curtains were blackout but too short which defeated the purpose; the hairdryer is beyond useless- think hose with narrow blower on the end! Very old fashioned- ours kept coming apart at each use making it difficult to use - this really needs to be replaced for a more reliable modern style. We did report this each day and were told the owner is aware they need to be replaced. Otherwise it is a good value hotel for the centre of Zurich.

The ac was cold enough. The shower was hot enough. The bed was comfortable enough. The toilet was tiny and was not very comfortable to use.

Great location. Exactly what you would expect for a basic hotel (in a good way)! Staff were very kind and helpful

No issues. Good location. Nice staff. But the room was small and the hotel is pretty dated.

Very cute and simple room! The staff was very helpful when needed and the added on breakfast was great! The location makes traveling very easy and convenient!

Great location minutes from the train station and the Old Town on foot. Helpful service from the front desk. Sadly, we did not get the chance to try their breakfast with the kitchen undergoing work. The place next door they asked us to use instead only rated ok. Otherwise a great place to stay in Zurich at a very decent price.

Old hotel that hasn't been updated. Old furnishings, small room, for ridiculous price. Noisy location next to extremely busy alley, where thousands of students from three nearby universitys use from 7am until late night. Could hear loud talking, laughing, and screaming all the time. Book elsewhere!

Incredibly friendly reception and housekeeping staff, super clean rooms, charming older hotel but so well located and again, hospitality at its best. And lovely bakery just downstairs next to the hotel - morning coffees and Gipfelis guaranteed ;)