Fred Hotel Leonhardstrasse | Self Check-in

Is a short walk from train station but be prepared that it is up a hill (if going to Zurich again I’d possibly go to the Fred hotel right by the station due to this). Room itself was lovely but note if you want housekeeping there is an extra charge. Check in etc is all digital and felt cool to use an app to open doors etc.

Great location, 5 min walk to old town

The room was comfortable and situated in close proximity to the train station, providing convenient access for guests. The hotel offered a mobile application that we used, which proved to be highly practical as it simplified check-in and allowed us to control both the main entrance and room doors.

My stay at Fred Hotel was good , everything went smoothly and I had no issues. I didn’t have much direct contact with the staff, but everything was well organized and comfortable, so there was no need. Overall, a pleasant and hassle-free experience.

Very clean and conveniently located

I recently stayed at Fred Hotel in Zurich, and while the room was a decent size and the location convenient, the negatives far outweighed the positives. The self check-in, advertised as simple, was frustrating as the lockers never worked. On arrival, the bathroom trash can was already full, and since no staff were available, it stayed that way. Housekeeping was not included unless paid for separately, which was never mentioned during booking. Cleanliness was poor overall: the bath mat had a visible footprint, the bathroom ventilator couldn’t be turned off, the sink drained slowly, and the room smelled unpleasantly like a hospital. The pillows were paper-thin, and the towels and bath towels were old, thin, and fraying. Noise was another major problem. Trams ran right outside the window until 1 a.m., and with a poorly sealed balcony door, soundproofing was virtually nonexistent. On top of this, there was no phone in the room, meaning I had to physically go to the front desk for any assistance. Most concerning of all, my personal data appears to have been compromised. I received WhatsApp phishing messages that included details of my stay — something that has never happened in over ten years of using Expedia. When I raised this, the hotel’s only response was to advise me not to interact with the scammer, without apology or acknowledgment. Overall, despite its size and location, Fred Hotel failed in cleanliness, comfort, service, and security. I cannot recommend it.

Convenient and close to everything. The room itself had clean sheets and linens but the carpet was filthy. ! Could not walk around without shoes or slippers. Recomend trashing the carpet and really cleaning the floors.

Room is clean and good size. Area around is also safe and close to public transportations. Lots of places to eat around and walkable distance to train station and also popular attractions. Staff is very responsive via chat!

i had a great stay!

Great value for your money but a bit hard to get to / walk around from given the huge hill that it’s on, especially with luggage. So plan ahead for that part but otherwise we really enjoyed!

Easy access by app & the room was clean and with a fresh smell. Pretty much all you can ask for.

Everything at this hotel is automated so you will see no staff which is a bit weird but works sort of.

The hotel was very nice very clean air-conditioned and for the price unbeatable.

Very clean and looked nice. The bathroom was small but had a good layout and a great shower. The bed was very hard and not comfortable at all. For that reason we would not stay here again.

While the location was easily accessible by tram and central to Bellevue and main train station there was no housekeeping throughout my stay and the pillows were so uncomfortable (way too soft) Self check in was not available upon my arrival (after the promised check in time of 4pm)

I had the top room in the building to myself, which I did not expect - it was a great-sized room with a large closet and bathroom. The suite was excellent. My only issue is that the top floor does not have access to the elevator, so it does require hauling suitcases up the stairs. That would be the only advanced notice I'd say would be helpful. Otherwise, the room and location was great and would choose again.

Everything was good, nice and clean, quiet, walkable, close to the main terminal train station and súper beautiful place.

The hotel does not provide daily housekeeping and this wasnt state upfront..you only know it when you check their apps and it says "additional" cleaning cost CHF 30..very very bad handling, imagine staying for 3 nights without any cleaning or housekeeping with all your towels, bedsheet unchange or trash not thrown.

This was a self check in hotel so you would need to have mobile data and a charged phone all the time with you to get into your room and the hotel. It was so easy. The room was modern grand spacious. The heads were amazing as we overslept past our alarm to take our early train. I wish someone has told me to take the tram from the train stafion instead (buy ticket at the station) because we walked 15min. There are few set of stairs you need to walk up (fun when no luggage with you). Location was still fantastic as we wanted to walk to several areas. Will def return if back in Zurich.

The hotel was to the HB and the room was clean. It was lucky for me to be able to check in early.