Ruby Mimi Zurich

Clean room, friendly staff. Couldn’t fault the location! A great stay

The building is beautiful and well maintained. No gym is available on premises. Staff was great. Rooms are small. Location was the best

I could check in early. Staff is always super friendly and helpful

Very walkable location

Management was not able to creatively problem solve and/or was unwilling to change our reservation due to a serious family situation. All of our other hotels were accommodating and could figure out a way to honour our reservation for a later date despite it being made through Expedia.....Ruby Mimi did not make an effort. Very poor service.

We stay there a lot and usually we love it- this time was a little bit of a bummer because the hotel seemed dirty. The floors, the black carpets were cover in dirt, the bathrooms didn’t feel properly cleaned, and the lounge dining area had garbage bits all over the floor. I will Probably stay there again- but they should get a better cleaning team.

Everything was perfect

I don’t like this hotel, it feels like a hostel vibe, limited service and staffing, great location though

Great stay.

good clean well situated

Great stay! Friendly staff, good drinks, nice room, and perfect location.

Great location. Very nice rooms. A short walk to so much!

Exceptional location, spotless room and very friendly staff.

The vibe and the bar staff are great.

Clean room and very helpful and happy staff. Good start to our vacation.

The rooms were very clean and spacious. The check-in was efficient and quick , although assistant was very friendly and welcoming.

This place feels more like a college dorm than a hotel. While the front desk staff are polite, that is where the positives end. The management appears extremely cost-cutting, which is difficult to justify for a property marketed as a 4-star hotel. Basic amenities are missing—there is no fridge, kettle, coffee machine, or even complimentary water in the room. For families or anyone traveling with children, this is a very poor choice. The hotel heavily promotes itself as environmentally friendly, yet its practices suggest the opposite. By not providing basic in-room amenities, guests are forced to use the shared “galley” on each floor for coffee and tea, where only disposable cups are available. This means every single drink results in unnecessary waste. Instead of reducing environmental impact, this system increases landfill waste and seems more like a cost-saving strategy than a genuine sustainability effort. A truly eco-conscious hotel would provide reusable (glass) options and in-room amenities to minimize waste, not shift the burden onto guests. Additionally, there was no water provided in the room, and I noticed mold in the shower—both unacceptable for a hotel at this price point and rating. Cleanliness and basic comfort should be non-negotiable, especially for a property claiming 4-star standards. Overall, I do not recommend this hotel. The star rating should be reconsidered—at best, this is a 3-star property and does not deliver a 4-star experience.

Enjoyed our stay. We will be back.

Friendly staff, excellent service- especially from barista, Xenia! Rooms and restrooms were all very clean.

Everything was excellent!